# Compare OwnerRez vs Hostaway 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hostaway and OwnerRez based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/100831-152433/OwnerRez-vs-Hostaway

---

# Hostaway vs OwnerRez Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayOwnerRez2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,537 reviews](#user-reviews)

Positive

1,467

Neutral

24

Negative

46

[## OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting Price

$40.00/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [259 reviews](#user-reviews)

Positive

256

Neutral

2

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 6,964 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

Feature ratings

Calendar Management

4.8

For Vacation Rentals

4.8

Reservations Management

4.8

Data Synchronization

4.7

Online Booking

4.7

86%Fit

High performer

Feature ratings

Calendar Management

5.0

For Vacation Rentals

5.0

Reservations Management

4.9

Data Synchronization

5.0

Online Booking

5.0

User satisfaction

User satisfaction

4.8

User reviews[1,537](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.9

User reviews[259](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Ease of use

4.7

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$40Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

It is designed for property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics.

## User reviews

Pros & cons

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

PS

Philip S.

Partner

> "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

KN

Kevin N.

Owner

> "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

AW

Andrew W.

CEO

> "The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800)

Kim E.

Owner - Property Manager-in-Charge

> "The property management reporting capabilities had been lagging."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842)

Anna K.

Founder and Operator

> "Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132)

JT

Jessica T.

Owner

> "A little difficult to know where to go if you aren't very tech savvy - I use several CRMs as part of my job and still find the platform a little difficult to..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6654625)

HS

Haley S.

Operations Manager

> "It is user friendly, updated constantly with new changes to the industry and takes care of anything and everything you would ever need as a sole landlord or..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860366)

Axel K.

CEO

> "For example there's no way to let the guests automatically update their email address."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406)

Anna K.

Founder and Operator

> "As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132)

Axel K.

CEO

> "I find it ironic that OR is arguing in their support that integration with metasearch is a waste of time when we have ample evidence to the contrary."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406)

JH

Jill H.

Owner and Property Manager

> "Most settings in the software are straightforward, but some of the settings are complicated/confusing to keep up with channel integrations like Airbnb. When..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6816813)

RD

Rolf D.

Managing Member

> "At the same time I understand Booking.com doesn't make it easy."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860902)

JA

Jay A.

Founder

> "That combination of broad technical leadership and high service hospitality has given me a very high standard for both technology platforms and the teams..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352)

LN

Laura N.

Owner

> "I have no complaints about the system itself. Since I have been using is (4 years), it has gone up in price, which is disappointing."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796582)

VR

Verified Reviewer

CoOwner

> "The API integrations with Vrbo, Airbnb, and Booking.com were seamless, and syncing with QuickBooks kept our financials clean."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661)

PK

Patricia K.

Owner/Property Manager

> "Over time, the pricing model for OwnerRez has seen an increase, which may be a deterrent for some users. Despite the extensive functionality and quality..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4932697)

Kim E.

Owner - Property Manager-in-Charge

> "The depth of features for direct and channel bookings alike is unmatched. And they are continuously building great features and Ai capabilities."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842)

Axel K.

CEO

> "CRM support is also poor."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406)

JA

Jay A.

Founder

> "Workflows are logical, intuitive, and cohesive, allowing users to become productive quickly without sacrificing depth or control."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352)

LS

Lisa S.

Host

> "My cons list gets smaller every month with every update OwnerRez puts out. But here are the challenging parts of the software at this point in time:-..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4202594)

LR

Laddavone R.

Partner

> "I like to have all features and ease of management, guest communication, security, and tools all in one place and OwnerRez is exactly what I was looking for..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105657)

LT

Lisa T.

Co-Owner

> "Owner statement formats and accounting - not very robust."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6280770)

Anna K.

Founder and Operator

> "The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132)

BS

Brenda S.

Managing Partner

> "I literally lost 2 years of my life with GUESTY trying to make their solution work."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4802655)

KS

Kristine S.

Shor Term Rental Owner

> "Owner Rez provides everything you need to run your short term rental from the automatic triggers to communicate with your guests to the BEST onboarding team..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6790137)

GR

Guillermo R.

Owner

> "I would like to SPEAK with them but they don't even provide a phone number to users ( you can imagine) , also many promised things are not complete ."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#SoftwareAdvice___4661435)

TA

Theresa A.

Owner Manager

> "From managing bookings and guest messaging to syncing with multiple OTAs, it gives me real power over the details while working within Airbnb and VRBO's..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6777344)

BB

Brandon B.

owner

> "Onboarding is pretty much non existent. "

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4801288)

LA

Lance A.

CFO

> "With the 1 to 1 hour support sessions, a helpdesk that automatically identifies urgent needs and responds to them, and is always providing new enhancements..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6695936)

CG

Carol G.

Manager

> "I think setting up templates and triggers can be quite difficult and not intuitive, especially having to set up ones for Airbnb and non-Airbnb."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102)

VR

Verified Reviewer

CoOwner

> "From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661)

Susan A.

Property Owner/Mgr of 5 vacation rentals

> "No way to allow other people to also be able to log in and only see the calendar but not the financial side."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352)

JS

James S.

Owner

> "Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management ofschlage Encode locks, dynamic pricing platforms (I use..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6582307)

Susan A.

Property Owner/Mgr of 5 vacation rentals

> "The calendar is fixed by month and not following which makes seeing turnovers at month end very difficult to see"

[See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352)

HG

Hillary G.

Property Manager

> "It's taken my direct bookings to the next level as I also host my own websites through OwnerRez."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086885)

AQ

Aaron Q.

Owner

> "However, you cannot speak with someone on the phone."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4432368)

AW

Andrew W.

CEO

> "I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800)

PH

Patty H.

Owner

> "There are so many bits and pieces to it that it really takes time to get it all learned cannot see that I have that’s why I depend so much on customer service"

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3322531)

MP

Maura P.

owner

> "There are lots of options for customizing my marketing, pricing etc and the customer service is amazing."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7034489)

AA

Allyson A.

Assistant

> "Owner statements not detailed enough for me to send out"

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3373555)

AW

Andrew W.

CEO

> "I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800)

CG

Carol G.

Manager

> "I’m not being asked to repeat my question over and over or being redirected to another department. "

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102)

JC

Jenna C.

Owner

> "I love that OwnerRez is so robust and offers the opportunity to more easily manage bookings, communications, and pretty much everything I need regarding our..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6683447)

RB

Rebecca B.

Owner

> "However, they have no way to capture the credit card processing fee's I pay through my merchant account. "

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638)

VR

Verified Reviewer

Co-owner

> "Beyond extensive online support, they are behind you every step of the way with insightful answers and suggestions that that make it clear you are dealing..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6447762)

LD

Leonardo D.

Owner

> "Poor owner portal and just major API channels connect"

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3380119)

AA

Allison A.

Owner

> "responds in record time and makes the learning process manageable."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7087613)

RB

Rebecca B.

Owner

> "In most cases a warning will present if you create a clear conflict. But if you make an error in your rates and don't catch it, you may be giving a lucky..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638)

CS

Chris S.

Owner

> "Overall, OwnerRez has saved me time and money keeping everything organized and synched for me."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7058242)

JF

James F.

GM

> "It takes a while to get everything set up."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3348658)

Robert W.

Managing Partner

> "I signed up to prevent double bookings but learned quickly that they had a lot more to offer."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7107096)

DR

Daniel R.

Owner

> "The level of set up I've seen complaints about but I'd not that much."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3272087)

WG

Will G.

Rental Agency Manager

> "Founded by Short Term Rentals Hosts, they know how to build a product that performs as needed. OR is a time saver, a valuable tool, and a necessity for a..."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6788039)

RB

Rebecca B.

Owner

> "There are still more features on OwnerRez than I actually use. "

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638)

MJ

Melissa J.

Owner

> "Extremely positive. When I email support I get a response within 24 hours or sooner sometimes. "

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7081143)

RH

Robbye H.

Owner

> "I cannot say enough about their customer service."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2735649)

RW

Rayna W.

Owner

> "I especially love the speed and accuracy at which the associates answer my questions."

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7083575)

SF

Stephanie F.

Owner

> "My biggest business problem is, what's going on right now, today? "

[See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2673991)

[View Reviews](https://www.capterra.com/p/100831/OwnerRez/reviews/)

## User interface

4.77 (1,537)

4.94 (259)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hostaway

Top features

46/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

OwnerRez

39/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/100831/OwnerRez/#features)

### Recognition

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

OwnerRez

Best Value Hospitality Property ManagementSoftware (2026) 

Best Value Hospitality Property ManagementSoftware (2025) 

Best Value Hospitality Property ManagementSoftware (2024) 

Best Value Hospitality Property ManagementSoftware (2023) 

Best Value Hospitality Property ManagementSoftware (2022) 

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OwnerRez

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

OwnerRez

-   By OwnerRez
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

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Contact vendor for pricing

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4.6

Ease of Use

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[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

vs

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway)

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

vs

[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[4.67 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

$40/month

Price

$16/month

4.9

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100831-169863/OwnerRez-vs-Your-Porter-App)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Contact vendor for pricing

Price

$69/month

4.7

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop)

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

vs

[Breezeway](https://www.capterra.com/p/186514/Breezeway/)[4.57 (195)](https://www.capterra.com/p/186514/Breezeway/reviews/)

$40/month

Price

$6/month

4.9

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/100831-186514/OwnerRez-vs-Breezeway)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.7

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago)

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

$40/month

Price

$23/month

4.9

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/100831-159377/OwnerRez-vs-Guesty)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty)

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

vs

[Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/)

$40/month

Price

$10/month

4.9

Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/100831-134081/OwnerRez-vs-Escapia)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

vs

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

$40/month

Price

Contact vendor for pricing

4.9

Features

4.0

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/100831-187827/OwnerRez-vs-Property-Management-Platform)