# Compare OwnerRez vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Guesty and OwnerRez based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/100831-159377/OwnerRez-vs-Guesty --- # Guesty vs OwnerRez Features and Cost Comparison Last updated June 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GuestyOwnerRez2/4 selected [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (266)](https://www.capterra.com/p/100831/OwnerRez/reviews/) [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [480 reviews](#user-reviews) Positive 413 Neutral 20 Negative 47 [## OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.9 (266)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting Price $40.00/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment Based on [266 reviews](#user-reviews) Positive 263 Neutral 2 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 7,200 reviews from vacation rental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Feature ratings Calendar Management 4.5 For Vacation Rentals 4.4 Reservations Management 4.5 Data Synchronization 4.2 Online Booking 4.5 86%Fit High performer Feature ratings Calendar Management 5.0 For Vacation Rentals 5.0 Reservations Management 4.9 Data Synchronization 5.0 Online Booking 5.0 User satisfaction User satisfaction 4.4 User reviews[480](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 User satisfaction 4.9 User reviews[266](https://www.capterra.com/p/100831/OwnerRez/reviews/) Ease of use 4.7 Functionality 4.9 Value for money 4.9 Customer support 4.9 Price starts from Price starts from $23Other, Per Month - Free version - Free trial Price starts from $40Usage Based, Per Month - Free version - Free trial Best for Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. Best for It is designed for property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. ## User reviews Pros & cons MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) DB Diego B. CEO > "One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) DB Diego B. CEO > "Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) DE Damola E. M > "Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) SV Susan V. Owner > "I love having a centralized, all-in-one hub for communication, and the automated guest templates have streamlined my workflow significantly." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) KH Kevin H. Director > "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) SV Susan V. Owner > "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) TG Tristan G. Owner > "Overall it was a Negative Experience, as a small started of a bed and breakfast, Guesty was my largest expense. And when i approached them about their dishonest prices they..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) SP Simon P. Founder > "I can't think of any obvious cons except that perhaps the fact that the desktop version logs me out between sessions" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7158775) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) DE Damola E. M > "The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) DE Damola E. M > "I also value the detailed reporting and insights, which help track performance and make informed business decisions." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) DE Damola E. M > "What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) JL Joan L. Property manager > "Bugs and issues with connectivity." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152905) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) JR John R. President > "Managing reservations, guest communication, and operational tasks is extremely efficient." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) CL Cherie L. Founder > "The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7151718) KO Kristy O. Owner > "so when we went to integrate with channels it was not easy and places like VRBO kept trying to connect it to the prior owners account and not our account. How..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7168783) AW Andrew W. CEO > "The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) Kim E. Owner - Property Manager-in-Charge > "The property management reporting capabilities had been lagging." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842) Anna K. Founder and Operator > "Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) JT Jessica T. Owner > "A little difficult to know where to go if you aren't very tech savvy - I use several CRMs as part of my job and still find the platform a little difficult to..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6654625) HS Haley S. Operations Manager > "It is user friendly, updated constantly with new changes to the industry and takes care of anything and everything you would ever need as a sole landlord or..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860366) CL Cherie L. Founder > "I have never received a bill from them for help!" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7151718) Anna K. Founder and Operator > "As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) Axel K. CEO > "For example there's no way to let the guests automatically update their email address." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) JA Jay A. Founder > "That combination of broad technical leadership and high service hospitality has given me a very high standard for both technology platforms and the teams that..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352) Axel K. CEO > "I find it ironic that OR is arguing in their support that integration with metasearch is a waste of time when we have ample evidence to the contrary." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) VR Verified Reviewer CoOwner > "The API integrations with Vrbo, Airbnb, and Booking.com were seamless, and syncing with QuickBooks kept our financials clean." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661) RD Rolf D. Managing Member > "At the same time I understand Booking.com doesn't make it easy." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6860902) Kim E. Owner - Property Manager-in-Charge > "The depth of features for direct and channel bookings alike is unmatched. And they are continuously building great features and Ai capabilities." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086842) LN Laura N. Owner > "I have no complaints about the system itself. Since I have been using is (4 years), it has gone up in price, which is disappointing." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6796582) JA Jay A. Founder > "Workflows are logical, intuitive, and cohesive, allowing users to become productive quickly without sacrificing depth or control." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7082352) PK Patricia K. Owner/Property Manager > "Over time, the pricing model for OwnerRez has seen an increase, which may be a deterrent for some users. Despite the extensive functionality and quality..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4932697) LR Laddavone R. Partner > "I like to have all features and ease of management, guest communication, security, and tools all in one place and OwnerRez is exactly what I was looking for..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105657) Axel K. CEO > "CRM support is also poor." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6490406) Anna K. Founder and Operator > "The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7105132) LS Lisa S. Host > "My cons list gets smaller every month with every update OwnerRez puts out. But here are the challenging parts of the software at this point in time:-..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4202594) KS Kristine S. Shor Term Rental Owner > "Owner Rez provides everything you need to run your short term rental from the automatic triggers to communicate with your guests to the BEST onboarding team..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6790137) LT Lisa T. Co-Owner > "Owner statement formats and accounting - not very robust." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6280770) TA Theresa A. Owner Manager > "From managing bookings and guest messaging to syncing with multiple OTAs, it gives me real power over the details while working within Airbnb and VRBO's..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6777344) GR Guillermo R. Owner > "I would like to SPEAK with them but they don't even provide a phone number to users ( you can imagine) , also many promised things are not complete ." [See full review](https://www.capterra.com/p/100831/OwnerRez/#SoftwareAdvice___4661435) AT Adara T. STR Property Manager > "The customer support has been a lifesaver as I navigate the website and customize it to my business." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7154024) CG Carol G. Manager > "I think setting up templates and triggers can be quite difficult and not intuitive, especially having to set up ones for Airbnb and non-Airbnb." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102) LA Lance A. CFO > "With the 1 to 1 hour support sessions, a helpdesk that automatically identifies urgent needs and responds to them, and is always providing new enhancements..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6695936) BS Brenda S. Managing Partner > "I literally lost 2 years of my life with GUESTY trying to make their solution work." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4802655) VR Verified Reviewer CoOwner > "From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7007661) AQ Aaron Q. Owner > "However, you cannot speak with someone on the phone." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4432368) JS James S. Owner > "Excellent integrations with other 3rd party solutions; e.g. automatic code generation & management ofschlage Encode locks, dynamic pricing platforms (I use..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6582307) BB Brandon B. owner > "Onboarding is pretty much non existent. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___4801288) HG Hillary G. Property Manager > "It's taken my direct bookings to the next level as I also host my own websites through OwnerRez." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7086885) PH Patty H. Owner > "There are so many bits and pieces to it that it really takes time to get it all learned cannot see that I have that’s why I depend so much on customer service" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3322531) AB Arthur B. Owner > "The feature controls are granular without turning into a mess, so you can run the property exactly how you want." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7171567) AA Allyson A. Assistant > "Owner statements not detailed enough for me to send out" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3373555) HW Hannah W. Owner > "OwnerRez offers so many great tools, features and automations that will make my daily operations much smoother." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7178235) CG Carol G. Manager > "I’m not being asked to repeat my question over and over or being redirected to another department. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3347102) AW Andrew W. CEO > "I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) RB Rebecca B. Owner > "However, they have no way to capture the credit card processing fee's I pay through my merchant account. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) MP Maura P. owner > "There are lots of options for customizing my marketing, pricing etc and the customer service is amazing." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7034489) LD Leonardo D. Owner > "Poor owner portal and just major API channels connect" [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3380119) CL Cherie L. Founder > "I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7151718) Susan A. Property Owner/Mgr of 5 vacation rentals > "No way to allow other people to also be able to log in and only see the calendar but not the financial side." [See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352) AW Andrew W. CEO > "I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7080800) RB Rebecca B. Owner > "In most cases a warning will present if you create a clear conflict. But if you make an error in your rates and don't catch it, you may be giving a lucky..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) JH Jill H. Owner and Property Manager > "Most settings in the software are straightforward, but some of the settings are complicated/confusing to keep up with channel integrations like Airbnb. When I..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6816813) Susan A. Property Owner/Mgr of 5 vacation rentals > "The calendar is fixed by month and not following which makes seeing turnovers at month end very difficult to see" [See full review](https://www.capterra.com/p/100831/OwnerRez/#GetApp___2909352) HW Hannah W. Owner > "I really enjoy all of the automations that OwnerRez able to provide to make property management much easier." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7178235) JF James F. GM > "It takes a while to get everything set up." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3348658) JC Jenna C. Owner > "I love that OwnerRez is so robust and offers the opportunity to more easily manage bookings, communications, and pretty much everything I need regarding our..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6683447) DR Daniel R. Owner > "The level of set up I've seen complaints about but I'd not that much." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___3272087) KO Kristy O. Owner > "She went above and beyond, answering our emails on weekends when gents are off and even on a holiday." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7168783) RB Rebecca B. Owner > "There are still more features on OwnerRez than I actually use. " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2289638) VR Verified Reviewer Co-owner > "Beyond extensive online support, they are behind you every step of the way with insightful answers and suggestions that that make it clear you are dealing..." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___6447762) RH Robbye H. Owner > "I cannot say enough about their customer service." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2735649) AA Allison A. Owner > "responds in record time and makes the learning process manageable." [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___7087613) SF Stephanie F. Owner > "My biggest business problem is, what's going on right now, today? " [See full review](https://www.capterra.com/p/100831/OwnerRez/#Capterra___2673991) [View Reviews](https://www.capterra.com/p/100831/OwnerRez/reviews/) ## User interface 4.42 (480) 4.94 (266) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Guesty Top features 46/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/159377/Guesty/#features) OwnerRez 39/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/100831/OwnerRez/#features) ### Recognition No recognitions have been awarded to Guesty OwnerRez is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Channel ManagementSoftware (2026)  Best Value Channel ManagementSoftware (2022)  ### Deployment & support Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OwnerRez Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Guesty - By Guesty - Located in United States - Founded in 2014 OwnerRez - By OwnerRez - Located in United States - Founded in 2012 ## Popular Comparisons [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.42 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) 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