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Wholesale distributors in the PHCP, PVF, HVAC, JanSan, Paper, Packaging, Foodservice, Irrigation, Lighting, Electrical, Showroom, Industrial, Safety, Fastener, Bearing and Fluid Power segments
Omnichannel sellers use Finale custom to their own workflows. We're dependable inventory & order management plus barcoding, forecasting & QuickBooks Online. Start your free trial today!
What I like most is that DDI makes there program very user friendly, which helps out a great deal when training new hires.
I had a conversation with their support staff last week where I mentioned an issue we've been seeing for a number of months and he said it was a known issue but nobody had bothered to communicate it.
Version 18 is a huge improvement over previous versions , the ability to see snap shots of products while adding an order is wonderful.
Sometimes we have software issues that causes input information the printer reader to "disagree.
Knowledgeable, and extremely willing to help us succeed. Online training is great.
There is so much data that it is hard to find where to get it. Intakes some digging and time that you don't always have.
The support staff has been wonderful helping us get the most out of our software.
Some of the options are confusing or don't give you what you expect them to.
The basic reporting is good but the ability to customize existing reports or create your own is excellent. Most importantly, their level of customer service is absolutely top notch.
Mind you, I copy the data set once and then just have to paste it into 4 different screens, but it's annoying and if I get distracted, I might easily forget a step.
SENSITIVE CONTENT] was wonderful to work with as I was testing the software and into implementation. The team is all very responsive and super helpful.
Everybody in the organization that touched it, hated it... and eventually I decided to abandon it and start my search over. After looking at an endless amount of options a friend recommended Finale.
Overall we are very happy with Finale Inventory. The sotware does what it need to and the customer service team is outstanding.
My only regret is that we didn't convert earlier.
Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night.
I can't tell you how many late nights were spent at the warehouse counting inventory. Once Finale was implemented those late nights were no more.
Inform ERP
Finale Inventory
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