---
title: "Compare Neon CRM vs Bonterra Network for Good 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Neon CRM and Bonterra Network for Good based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising"
page_type: "comparison"
language: "en"
---

# Neon CRM vs Bonterra Network for Good Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Neon CRMBonterra Network for Good2/4 selected

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

[## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [620 reviews](#user-reviews)

Positive

554

Neutral

39

Negative

27

[## Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

SG

Based on [938 reviews](#user-reviews)

Positive

859

Neutral

44

Negative

35

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,740 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.4

Electronic Payments

4.5

For Nonprofits

4.3

Member Database

4.3

Accounting

2.0

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.6

Electronic Payments

4.7

For Nonprofits

4.7

Member Database

4.7

Accounting

\--

User satisfaction

User satisfaction

4.3

User reviews[620](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[938](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach.

Best for

Bonterra Network for Good helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software.

## User reviews

Pros & cons

JM

Jordan M.

Marketing Manager

> "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722)

HL

Heidi L.

Executive Director

> "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283)

JG

JEN G.

Development Manager

> "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

AA

Amanda A.

Operations Manager

> "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

RD

Rachel D.

Development Director

> "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042)

LT

Linden T.

Executive Director

> "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387)

KC

Kate C.

Project Coordinator

> "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

KC

Kate C.

Project Coordinator

> "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

KS

Kaitlyn S.

Executive Director

> "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

CR

Christy R.

Director of Operations

> "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

GD

Galen D.

Director of Operations

> "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

CH

Cathy H.

Director of Membership

> "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

HP

Hild P.

Program Director

> "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

CJ

Charlotte J.

x

> "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

JL

Julia L.

Administrative Consultant

> "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

EH

Elizabeth H.

Gift Administration Manager

> "One other minor thing is not having an important field option for a query to get a correct data pull."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786)

MR

Mary R.

Assistant Administrator

> "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154)

AA

Amanda A.

Operations Manager

> "Quite basic, does not allow for as much customization of reports and fields as I would like."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

AA

Amanda A.

Operations Manager

> "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JE

Jennifer E.

CPA

> "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

Paul L.

Founder and Director

> "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381)

SF

Sarah F.

ED

> "Also, they try to push you into using their payment portal by making it onerous to import soft credits."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

SC

Sarah C.

Manager

> "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306)

DH

Daisy H.

Executive Assistant

> "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050)

JP

Judy P.

Board Treasurer

> "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

NT

Nicole T.

Development Coordinator

> "I don't love Neon's donation forms because I wish they were more customizable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

JP

Judy P.

Board Treasurer

> "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

CR

Christy R.

Director of Operations

> "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

KC

Kate C.

Project Coordinator

> "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

VR

Verified Reviewer

Director

> "They have few resources for educational systems and managing alumni."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992)

JG

JEN G.

Development Manager

> "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

KM

Kate M.

Director Resource Development

> "The training was a little difficult because things changed right after we would train on them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423)

CG

Channing G.

Membership, Volunteer and Development

> "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656)

RK

Rob K.

CEO

> "It doesn't work with my email (Google)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408)

KC

Kate C.

Project Coordinator

> "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

EC

Eli C.

development specialist

> "Also, their reporting feature can be burdensome, particularly their donor and donation reports."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941)

CB

Carolyn B.

Program-Development Director

> "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418)

SS

Susan S.

Box Office Manager

> "There are a few features that don't work the way that I want or expect them to work."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

RM

Roberto M.

Deputy Director

> "Overall it has helped us to consolidate information about our donors and members which has been a great help."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

JH

Jenyl H.

Director of Finance and Operations

> "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362)

MS

Maya S.

Executive Director

> "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

CH

Cathy H.

Director of Membership

> "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

CR

Christy R.

Director of Operations

> "Instead, we've had to send emails and wait days for a response."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JW

Jessica W.

Education Director

> "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

KS

Kathryn S.

Grants and Events Manager

> "The ticket sales aspect is difficult to set up."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599)

AA

Amanda A.

Operations Manager

> "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

AD

Adrienne D.

Executive Director

> "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

Paul L.

Founder and Director

> "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381)

MD

Matt D.

Fundraiser

> "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

CJ

Charlotte J.

x

> "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

TS

Tiffany S.

Fundraising and Communications Manager

> "Ticketing function was not working, couldn't get help for over a week, by then it was too late."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

RM

Roberto M.

Deputy Director

> "I also appreciate the ease with which we are able to create and track memberships."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

MD

Matt D.

Fundraiser

> "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

NL

Natalie L.

Director of Communications and Events

> "I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085)

Sarena C.

Executive Director

> "Reports and customization aren’t always straightforward, and it takes some time to learn."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

CJ

Charlotte J.

x

> "It's quite easy to use and intuitive, apart from certain reporting challenges and clunkiness when setting up automations and workflows."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

MS

Maya S.

Executive Director

> "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

JK

Julia K.

Development Manager

> "I like most how easy it is to search for what I'm looking for, and use filters to see what I need to."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122711)

JE

Jennifer E.

CPA

> "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

JM

Jordan M.

Marketing Manager

> "Definitely a positive experience with the company - I think they are doing a great thing making a CRM affordable for small nonprofits and they are very responsive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722)

MD

Michael D.

Admin

> "What ever you do, do not use this CRM as it will be quite painful if you make the migration."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711)

BM

Brooke M.

Administration

> "They have been helpful to answer any questions and even provide learning sessions for one on one help."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7140298)

AD

Adrienne D.

Executive Director

> "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

EF

Emma F.

Operations Manager

> "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442)

NT

Nancy T.

CEO

> "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897)

SH

Samantha H.

Membership Cooridinator

> "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

MB

Melissa B.

Development Director

> "I also don't like that thank you letter templates aren't able to be individualized or edited at all."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722)

BA

Brianna A.

Communications Manager

> "I can get all types of information and easily present it to my boss, the board, potential major donors, etc."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

BB

Becky B.

National Director of Development and Communications

> "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

GP

Gabby P.

Administrator and Program Coordinator

> "I have learned a lot about what goes into keeping a nonprofit organized as well as keeping donors motivated/engaged, and I owe that to tinkering around with Neon and..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6605685)

HF

Hannah F.

Operations and Community Relations Manager

> "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200)

CH

Cathy H.

Director of Membership

> "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

EP

Emily P.

director

> "also merging from other donation platforms and having to delete duplicates was time consuming."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067)

JW

Jessica W.

Education Director

> "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

CW

Caitlin W.

Data Manager

> "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322)

KC

Kate C.

Project Coordinator

> "This helps keep engagement organized without constant manual tracking."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

JP

Joey P.

Executive Director

> "No real way to contact user support rather than email tickets via the automated online assistant."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273)

JT

Jared T.

Executive Director

> "Neon is user friendly and connects well with our other software platforms."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3736806)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

LS

Lauren S.

Director of advancement

> "Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2712169)

TS

Tiffany S.

Fundraising and Communications Manager

> "Not intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

MB

Megan B.

Chief Philanthropy Officer

> "The account profiles are user friendly and intuitive. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___2422829)

EP

Emily P.

director

> "It has always been difficult to understand the functions, the system is not very intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

LS

Lainie S.

Treasurer

> "It is not intuitive how to set things us and takes much longer than it should. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2782733)

ER

Ed R.

Interim Executive Director

> "Started out with NEON when it was first starting and they helped develop many necessary tools for the integration of our system to website."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2704220)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

CH

Clarate H.

Director of Operations and Community Relations

> "The integration process between that and Neon was seamless."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2705299)

HL

Heidi L.

Executive Director

> "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283)

SB

Sarah B.

Office Administrator

> "It's integration with various other apps is seamless."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2777792)

AL

Amanda L.

President

> "Too expensive for what is included, horrible customer support, may take over a week to respond."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6151068)

NL

Natalie L.

Director of Communications and Events

> "Other platforms out there are far more simpler than what we were using."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085)

RS

Randy S.

Founder

> "Customer service was slow and non-responsive to my specific questions. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

HP

Hild P.

Program Director

> "The Neon CRM makes my life easier and saves so much time."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

BB

Becky B.

National Director of Development and Communications

> "I don't like the barriers to customer service/tech support."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

[View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/)

SG

Sayydah G.

Founder and President

> "Donor tracking capabilities, mass emails, and customer service are tops."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658)

MW

Maria W.

Grant writer

> "I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

MP

Michelle P.

Chief Dev Officer

> "Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7057159)

CR

Courtney R.

Development Manager

> "I wish there were more features in donor records like event history and address/phone history. If you want these additional..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

ML

Mary L.

Executive Director

> "Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

LC

Louis C.

President and Founder

> "I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053800)

SW

Scott W.

Executive Director

> "We love the integration of donor management, online donation platform, being able to have many fundraising pages for our many..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6790054)

Diane S.

Chief Development Officer

> "Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

BB

Bree B.

Adv Ops Coordinator

> "Overall, my experience with Bonterra Network for Good has been positive, particularly for organizations looking for a simple,..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046)

RM

Robin M.

Executive Director

> "The email and contact components of the system failed in mid-November, a massive blow to my year-end work."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

TH

Tara H.

Finance and Administrative Officer

> "Payment processing is easy to use and understand, as well as determining the fee processing for donations."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

JK

Jennifer K.

Resource Development Manager

> "Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6758722)

AB

Angela B.

Founder, Executive Director

> "We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6755957)

Diane S.

Chief Development Officer

> "Our experience with Bonterra/ Network for Good has been incredibly damaging to our organization along with so much frustration...."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

SG

Sayydah G.

Founder and President

> "Ever since we switched to this software, donor tracking has been a breeze."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658)

CC

Carolyn C.

Fundraising Coordinator

> "In general you can't do global changes and the options for custom fields are not robust."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

TH

Tara H.

Finance and Administrative Officer

> "They also take user suggestions to help build even more features and functions."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

Diane S.

Chief Development Officer

> "Bonterra/ NFG was unwilling to offer flexibility on our contract terms, and even though we were actively working to transition to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

ML

Mary L.

Executive Director

> "I was afraid of all the work that using Bonterra would entail, but it wasn't hard. And now we have tools to manage our interactions..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

BG

Brandon G.

Executive Director

> "No customer support exists its and when you open an email ticket you get a generic response with no resolution."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

KD

Ken D.

CFO

> "We bought the import support and our assigned support person was wonderful, working with us and advising us at every step for a..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001)

MW

Maria W.

Grant writer

> "I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

NB

Nadia B.

Community Wellness Coordinator

> "It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.)"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053774)

AS

Ashiya S.

Executive Director

> "The newsletter interface can sometimes be difficult to work with."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7067899)

TH

Tara H.

Finance and Administrative Officer

> "Bonterra Network for Good is the most cost-effective program that I've found."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

EH

Emily H.

Program Director

> "I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

MF

Martha F.

Executive Director

> "First year I had a promotional rate and money-back guarantee, which helped me get over sticker shock."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053751)

BG

Brandon G.

Executive Director

> "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

PV

Paul V.

Executive Director

> "On the other side when it comes to fundraising , it is an extremely easy tool to create very specific fundraising buckets that you..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

BG

Brandon G.

Executive Director

> "Instead of resolving our issue or offering a real solution, the company canceled our account without our consent."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

TS

Teresa S.

Library Director

> "This has given us the opportunity to organize our donors all in one place, communicate more easily and stay connected."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

MB

Melissa B.

Director of Marketing and Development

> "The product itself has limitations or additional cost, which can be frustrating."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

JM

Joshua M.

Development Director

> "All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732)

Diane S.

Chief Development Officer

> "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

MB

Melissa B.

Director of Marketing and Development

> "We set appointments, had really friendly and non-judgmental space where we could brainstorm and learn new skills."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

JB

Jessica B.

Program Manager

> "Lacks social media integration for emails, which is a feature that was actually mentioned in our demo, but does not actually exist."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169097)

EL

Elizabeth L.

Board Member and Volunteer

> "Our relationship with NfG has made the whole process of managing donor communications, tracking giving patterns, and monitoring..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123)

YB

Yazud B.

Development Assistant

> "The Donation Page format is not as customizable & there’s not of a lot of report flexibility."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971)

BB

Bree B.

Adv Ops Coordinator

> "Bonterra Network for Good is super easy to use and great for our mid-sized nonprofit team."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046)

BG

Brandon G.

Executive Director

> "There was zero accountability and no attempt to genuinely assist us."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

AP

Anne P.

Board Secretry

> "This is a good software program that lets you set up campaigns, easily track results, communicate with donors, and download..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157034)

JH

Janet H.

President Founder

> "The fundraising consultant wasn't as helpful as I would have hoped."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6618479)

EH

Emily H.

Program Director

> "I liked the amount of instant support I got from their team whenever I had questions, the ease of tracking donations and new..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

AJ

Abby J.

Outreach Coordinator

> "I do not like that creating an event/campaign sometimes does not allow for certain things that I want to include."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169140)

TN

Teisha N.

Administrator

> "Having the templates, and weekly training sessions to make us more productive in operating a non-profit organization."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6836415)

ET

Erin T.

Director of Finance and Administration

> "I have found the reporting for donation disbursements to be a bit lackluster."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

TS

Teresa S.

Library Director

> "With all our donors in one spot, it is easy to communicate with patrons in this vital time of change as we embark on a new library."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

ET

Erin T.

Director of Finance and Administration

> "I am not sure if this is user error or if the system can enhance and improve their reporting."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

NO

Natalie O.

Executive Director

> "We also love the "mail out" feature that allows us to print giving statements, thank you letters, labels, and more."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169201)

GC

Gale C.

Assistant

> "Also, not allowing us to filter by our external ID that we consistently used meant many duplicates due to some differences and a..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4922582)

Emily A.

Foundation Liaison

> "We also love how easily it tracks our donor info and sponsorship info,"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6837314)

CC

Carolyn C.

Fundraising Coordinator

> "poor customer service"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

MB

Michelle B.

Operations and Finance Specialist

> "It has taught me more about the destination of donations, the ways to make them, their effectiveness."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6580834)

DB

Donna B.

Fundraising Chair

> "The annual cost of the program is difficult for a small nonprofit."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156989)

PV

Paul V.

Executive Director

> "Anytime we need help we can reach a real person and solve the problem, and the program has remained user friendly through the years"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

MD

Michael D.

Finance Assistant

> "Reporting is sometimes awkward and not very intuitive."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146)

AC

Amie C.

Director of Development

> "I also like the different avenues of training that they offer."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7050808)

KC

Kate C.

Director of Operations

> "The reporting customization options leave a lot to be desired in comparison to our previous system."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490)

RM

Robin M.

Executive Director

> "I love the dashboard and its information presentation."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

ST

Susan T.

Treasurer and Compliance Officer

> "Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4386675)

RM

Robin M.

Executive Director

> "I learned how to become a great nonprofit fundraiser through their coach."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

SA

Sandra A.

Chair

> "I don;t like always being prompted to use the more expensive options."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6304643)

DH

Denise H.

Development Director

> "As a new fundraiser and beginning of my career, this software has given me skills surrounding best practices in fundraising which I..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6171091)

CH

Corinne H.

Chief Development Officer

> "Also, way, way too many emails."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6294632)

MB

Melissa B.

Director of Marketing and Development

> "I definitely feel much more confident in creating and working towards my fundraising goals."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

KP

Kelly P.

Director of Resource Development

> "I cancelled as soon as the contract was up."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5068276)

SW

Susan W.

Founder

> "All presenters were focused, friendly and effective communicators."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6750390)

LA

Lizzy A.

Development Coordinator

> "Only complain was that we had to mainly set up our direct deposit, which was a bit of a pain."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4936003)

EL

Elizabeth L.

Board Member and Volunteer

> "We explored purchasing similar services from competitors in the field, and found Bonterra's package and personal to be more..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123)

CF

Cindy F.

Executive Director

> "We usually send a physical newsletter out in summer, but we just had too much on our plate this summer."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3848953)

HC

Henry C.

Secretary

> "I like the setup for peer-to-peer fundraising"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6752765)

KC

Kate C.

Director of Operations

> "There are a lot of features lacking, and they are not receptive to feedback/requests for improvements or changes."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490)

JR

Justin R.

Program Director

> "The systems ability to make donor management and email marketing easy and intuitive has allowed us to quickly grasp the basics of..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4598953)

CF

Cindy F.

Executive Director

> "It is cost prohibitive for us as a small animal shelter on a limited budget."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3848953)

TW

Tambra W.

Executive Director

> "Highly effective donor management program that meets and exceeds all of our alumni management needs."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301145)

RB

Rebecca B.

Chief Development Officer

> "Customer Service can be hard to reach and sometimes unable to assist with questions and issues."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5015040)

CS

Carolina S.

Executive Director

> "No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169739)

LA

Lisa A.

Project Coordinator

> "The only problem we have encountered is with the Peer to Peer fundraising, the idea of Teams and building on them has been..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3116237)

VB

Valerie B.

Program Director

> "When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444336)

JH

Joseph H.

Vice President of Hogfarmers Charitable Foundation

> "Some add ons are a little pricey for a charity our size"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930690)

RM

Robin M.

Executive Director

> "I love the dashboard and its information presentation."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

CC

Carolyn C.

Fundraising Coordinator

> "In general you can't do global changes and the options for custom fields are not robust."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

RM

Robin M.

Executive Director

> "I find the platform fairly intuitive to use."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

ESF

Ellen Sutherland F.

Board Member

> "This impacts my design."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930438)

DC

Devan C.

Director of Development

> "Generally, I am pleased with the filtering options and functionality, although there are some pieces to that the I would like to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4615113)

TH

Theresia H.

Fundraising Manager

> "Some items are not customizable. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3608951)

AM

Ashley M.

Managing Director

> "I really like that this CRM is very user-friendly."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157854)

SB

Shae B.

Operations Manager

> "Some things are not easy to customize for special circumstances."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3571701)

JB

John B.

Executive Director

> "Things have been integrated seamlessly."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169207)

NS

Nancy S.

Data Coordinator

> "It's hard to find anything I don't like. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4612625)

MO

Michael O.

Executive Director

> "Integration into our website platform was very easy"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3370532)

BG

Brandon G.

Executive Director

> "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

SH

Shelly H.

Co-Director

> "The greatest feature of NFG software is how everything is integrated seamlessly into one place."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___2898890)

Diane S.

Chief Development Officer

> "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

CS

Cindy S.

Administrative Director

> "We were satisfied with the integration process."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3037429)

CC

Carolyn C.

Fundraising Coordinator

> "poor customer service"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

CR

Courtney R.

Development Manager

> "It is so nice how easy and quick it is to get help whenever I need it."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

PN

Patrick N.

office manager

> "Customer service is poor."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4914146)

[View Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

## User interface

4.33 (620)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

4.56 (938)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Neon CRM

Top features

44/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/102088/NeonCRM/#features)

Bonterra Network for Good

37/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#features)

### Recognition

Neon CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Bonterra Network for Good is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Neon CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bonterra Network for Good

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neon CRM

-   By Neon One
-   Located in United States
-   Founded in 2000

Bonterra Network for Good

-   By Bonterra
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

$99/month

Price

$119/month

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Contact vendor for pricing

Price

$0/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

$99/month

Price

$0

4.2

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/)

Contact vendor for pricing

Price

$0

4.4

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/111128-172048/Bonterra-Guided-Fundraising-vs-Givebutter)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$99/month

Price

$125/month

4.2

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Contact vendor for pricing

Price

$119/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-111128/DonorPerfect-Fundraising-Software-vs-Bonterra-Guided-Fundraising)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Contact vendor for pricing

Price

CA$0

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$99/month

Price

$50/month

4.2

Features

4.3

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.4

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/111128-131207/Bonterra-Guided-Fundraising-vs-Bloomerang)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (198)](https://www.capterra.com/p/134209/Glue-Up/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-145329/Bonterra-Guided-Fundraising-vs-Fundraising-Software)