--- title: "Compare Neon CRM vs VolunteerLocal 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare VolunteerLocal and Neon CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/102088-122906/NeonCRM-vs-VolunteerLocal" page_type: "comparison" language: "en" --- # VolunteerLocal vs Neon CRM Features and Cost Comparison Last updated September 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VolunteerLocalNeon CRM2/4 selected [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [## VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $600.00/year Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.6 Customer Service 5 Reviews Sentiment LR TV Based on [206 reviews](#user-reviews) Positive 204 Neutral 1 Negative 1 [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [620 reviews](#user-reviews) Positive 554 Neutral 39 Negative 27 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,619 reviews from volunteer management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Scheduling 4.8 Time Tracking 4.6 Event Scheduling 4.8 Event Management 4.8 Volunteer Recruiting 4.7 \--%Fit Missing features Not enough reviews Feature ratings Scheduling \-- Time Tracking NA Event Scheduling 3.0 Event Management 3.8 Volunteer Recruiting NA User satisfaction User satisfaction 4.8 User reviews[206](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.8 Customer support 5.0 User satisfaction 4.3 User reviews[620](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $600Flat Rate, Per Year - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for Volunteer management platform for nonprofits, event organizations, festivals, healthcare and educational institutions. Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach. ## User reviews Pros & cons LR Liz R. Volunteer Manager > "The video trainings are clear, helpful, and right on target, and I sincerely appreciate the quick and responsive customer service..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7174534) JA Judy A. Volunteer Manager > "My event involves over 400 volunteers, hundreds of jobs and shifts, and a year's worth of planning; consequently, there have been..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7043868) TV Taylor V. Volunteer and Engagement Manager > "The functions to reserve blocks for volunteers as well as the volunteer experience have improved drastically in just my 6 months..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7080456) JS Jessica S. Volunteer Benefits Manager > "The merge function leaves a little to be desired for users who have made 2 profiles with different forms of their name but the..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6421274) TV Taylor V. Volunteer and Engagement Manager > "It was a bit of a learning curve for me in starting a new role, but my database nerd self delights in the opportunity to build..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7080456) CK Christiana K. Volunteer Coordinator > "It's a little aggravating to have to resize graphics perfectly so they fit with the VolLocal upload." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6257046) HC Hanna C. Workforce Coordinator > "Their Support specialist, \[sensitive content hidden\] , not only answered a question I emailed quickly and made the solution very..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6805760) EP Eric P. Volunteer Coordinator > "HTML coding needed for certain functions, at times can feel underdeveloped in functionality" [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6295815) SE Scotcho E. Volunteer Coordinator > "I have been using the software for 3 years and I think it works great for managing volunteer recruitment, scheduling, and..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6531478) TC Tory C. Volunteer Coordinator > "It's difficult for me to learn new tech, and I think most of my problems stem from that, not the funtionality of the product." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6415915) VR Verified Reviewer Volunteer Support > "Appreciate all the customizable features and ability to add links and photos." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6870922) JS Jessica S. Volunteer Benefits Manager > "Delete can and has been misunderstood as Deleting a user. " [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6421274) KW Kelsey W. Director > "We have been on the lookout for a volunteer management software or site that allows to closely manage time and has an easy..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6192754) PH Priscilla H. Program and Volunteer Coordinator > "Problems with some accounts not being able to register for shifts." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___4962603) JA Judy A. Volunteer Manager > "I cannot recommend VolunteerLocal highly enough, and based on this experience, I will recommend VolunteerLocal to any company that..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7043868) MV Marisol V. Head Teacher & Volunteer Coordinator > "Some features were not "out of the box" and had to be resolved internally." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___4967129) EW Emily W. Community Engagement Manager > "The two biggest advantages this has over systems I've used in the past are support and event duplication." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6802818) MG Marge G. Volunteer Local Event Sign-up Coordidnator > "Because I am not very tech savvy, the terms do not click in my brain automatically. " [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___4625450) TK Tracy K. Volunteer Coordinator > "The fact that VolunteerLocal keeps everything simple and efficient for you and your team at the Botanical Gardens speaks volumes." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6803614) LP Liz P. Program Coordinator > "Volunteers get confused and have difficulty signing up." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___4633920) HC Hanna C. Workforce Coordinator > "It seems the team thought of nearly everything when developing the software, and their availability and knowledge about the..." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6805760) SS Shari S. Volunteer > "I just wish the lowest level of the product allowed you to default fields." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___3436558) LR Liz R. Volunteer Manager > "The platform is intuitive, easy to use, and simple to share with others." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7174534) KG Kelly G. Volunteer & Events Coordinator > "It doesn't integrate with our CRM data base." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___3474765) LB Laura B. Volunteer Coordinator > "I am just getting started in the platform and while it has been overwhelming, by far my favorite part is your personalized support." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6740177) MF Megan F. Operations Manager > "They customer support is link no other." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___3250063) TL Teresa L. Volunteer Coordinator > "The ease of using this software for myself and other volunteers that work with me at our festival is fantastic." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6807924) CK Christiana K. Volunteer Coordinator > "It's a little aggravating to have to resize graphics perfectly so they fit with the VolLocal upload." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6257046) PG Philippa G. Volunteer Management Coordinator > "I found VolunteerLocal to be responsive and quick to deal with questions and they focused on resolutions." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6832009) KG Kelly G. Volunteer & Events Coordinator > "It doesn't integrate with our CRM data base." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___3474765) Douglas B. Member > "was incredible during our training and onboarding." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___7080491) EP Eric P. Volunteer Coordinator > "HTML coding needed for certain functions, at times can feel underdeveloped in functionality" [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6295815) BL Brenda L. Volunteer Coordinator > "The automatic reminders have saved me so much time." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6808990) TC Tory C. Volunteer Coordinator > "It's difficult for me to learn new tech, and I think most of my problems stem from that, not the funtionality of the product." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6415915) BL Brenda L. Volunteer Coordinator > "This is an amazing platform to keep our volunteers engaged and organized!" [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6808990) JS Jessica S. Volunteer Benefits Manager > "Delete can and has been misunderstood as Deleting a user. " [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6421274) VR Verified Reviewer Volunteer Support > "Especially appreciate the constant and reliable support from Abby for any and all questions I have!" [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___6870922) MF Megan F. Operations Manager > "They customer support is link no other." [See full review](https://www.capterra.com/p/122906/VolunteerLocal/#Capterra___3250063) [View Reviews](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) Paul L. Founder and Director > "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Paul L. Founder and Director > "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) NL Natalie L. Director of Communications and Events > "I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) CJ Charlotte J. x > "It's quite easy to use and intuitive, apart from certain reporting challenges and clunkiness when setting up automations and workflows." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JK Julia K. Development Manager > "I like most how easy it is to search for what I'm looking for, and use filters to see what I need to." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122711) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) JM Jordan M. Marketing Manager > "Definitely a positive experience with the company - I think they are doing a great thing making a CRM affordable for small nonprofits and they are very responsive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) BM Brooke M. Administration > "They have been helpful to answer any questions and even provide learning sessions for one on one help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7140298) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) GP Gabby P. Administrator and Program Coordinator > "I have learned a lot about what goes into keeping a nonprofit organized as well as keeping donors motivated/engaged, and I owe that to tinkering around with Neon and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6605685) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) JT Jared T. Executive Director > "Neon is user friendly and connects well with our other software platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3736806) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) LS Lauren S. Director of advancement > "Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2712169) TS Tiffany S. Fundraising and Communications Manager > "Not intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) MB Megan B. Chief Philanthropy Officer > "The account profiles are user friendly and intuitive. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___2422829) EP Emily P. director > "It has always been difficult to understand the functions, the system is not very intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) LS Lainie S. Treasurer > "It is not intuitive how to set things us and takes much longer than it should. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2782733) ER Ed R. Interim Executive Director > "Started out with NEON when it was first starting and they helped develop many necessary tools for the integration of our system to website." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2704220) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CH Clarate H. Director of Operations and Community Relations > "The integration process between that and Neon was seamless." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2705299) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) SB Sarah B. Office Administrator > "It's integration with various other apps is seamless." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2777792) AL Amanda L. President > "Too expensive for what is included, horrible customer support, may take over a week to respond." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6151068) NL Natalie L. Director of Communications and Events > "Other platforms out there are far more simpler than what we were using." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) HP Hild P. Program Director > "The Neon CRM makes my life easier and saves so much time." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) BB Becky B. National Director of Development and Communications > "I don't like the barriers to customer service/tech support." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) ## User interface 4.80 (206) 4.33 (620) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features VolunteerLocal Top features 35/48 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Attendance Tracking - Calendar Management - Communication Management - Contact Management - CRM - CRM Integration - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboards & Analytics - Document Management - Document Storage - Donation Pages - Event Management - Event Scheduling - For Nonprofits - Gamification - Generative AI - Mass Messaging - Member Directory - Membership Management - Mobile Access - Mobile Application - Opportunity Listings - Personalization - Recognition Management - Registration Management - Reminders - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - SMS Messaging - Summary Reports - Surveys & Feedback - Third-Party Integrations - Time Tracking - Volunteer Profiles - Volunteer Recruiting - Volunteer Tracking [See all features](https://www.capterra.com/p/122906/VolunteerLocal/#features) Neon CRM 34/48 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Assignment Management - Attendance Tracking - Calendar Management - Communication Management - Contact Management - CRM - CRM Integration - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboards & Analytics - Document Management - Document Storage - Donation Pages - Event Management - Event Scheduling - For Nonprofits - Gamification - Generative AI - Mass Messaging - Member Directory - Membership Management - Mobile Access - Mobile Application - Opportunity Listings - Personalization - Recognition Management - Registration Management - Reminders - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - SMS Messaging - Summary Reports - Surveys & Feedback - Third-Party Integrations - Time Tracking - Volunteer Profiles - Volunteer Recruiting - Volunteer Tracking [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) ### Recognition VolunteerLocal is recognized as a top-rated tool in 2 Capterra Shortlist reports Neon CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support VolunteerLocal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details VolunteerLocal - By VolunteerLocal - Located in United States - Founded in 2003 Neon CRM - By Neon One - Located in United States - Founded in 2000 ## Popular Comparisons [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.80 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) vs [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)[4.59 (1,988)](https://www.capterra.com/p/135392/SignUpGenius/reviews/) $600/year Price $29.99/month 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122906-135392/VolunteerLocal-vs-SignUpGenius) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.80 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) vs [SignUp.com](https://www.capterra.com/p/135391/SignUp-com/)[4.80 (398)](https://www.capterra.com/p/135391/SignUp-com/reviews/) $600/year Price $8.34/month 4.6 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122906-135391/VolunteerLocal-vs-SignUp-com) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.80 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) vs [WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.43 (557)](https://www.capterra.com/p/76116/WildApricot/reviews/) $600/year Price $63/month 4.6 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76116-122906/WildApricot-vs-VolunteerLocal) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.80 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) vs [MoneyMinder](https://www.capterra.com/p/147716/MoneyMinder/)[4.89 (122)](https://www.capterra.com/p/147716/MoneyMinder/reviews/) $600/year Price $299/year 4.6 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/122906-147716/VolunteerLocal-vs-MoneyMinder) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[4.80 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) vs [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[4.75 (317)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) $600/year Price $45/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122906-123954/VolunteerLocal-vs-Little-Green-Light) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.49 (198)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up)