# Compare Neon CRM vs SurveyMonkey Apply 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neon CRM and SurveyMonkey Apply based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/102088-123374/NeonCRM-vs-SurveyMonkey-Apply

---

# Neon CRM vs SurveyMonkey Apply Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Neon CRMSurveyMonkey Apply2/4 selected

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.5 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

[## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [618 reviews](#user-reviews)

Positive

552

Neutral

39

Negative

27

[## SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.5 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [319 reviews](#user-reviews)

Positive

297

Neutral

16

Negative

6

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,492 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.4

For Nonprofits

4.3

Electronic Payments

4.4

Accounting

2.0

Member Database

4.3

76%Fit

Not enough reviews

Feature ratings

Credit Card Processing

5.0

For Nonprofits

4.2

Electronic Payments

4.3

Accounting

3.0

Member Database

3.9

User satisfaction

User satisfaction

4.3

User reviews[618](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[319](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach.

Best for

Grant-making organizations of all shapes and sizes, including foundations, academic institutions, government agencies and corporations.

## User reviews

Pros & cons

KC

Kate C.

Project Coordinator

> "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make it..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

LT

Linden T.

Executive Director

> "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387)

JM

Jordan M.

Marketing Manager

> "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent profiles up..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722)

AA

Amanda A.

Operations Manager

> "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

GD

Galen D.

Director of Operations

> "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

HL

Heidi L.

Executive Director

> "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for training,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283)

KS

Kaitlyn S.

Executive Director

> "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we can..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

KC

Kate C.

Project Coordinator

> "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

HP

Hild P.

Program Director

> "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more effective..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

CH

Cathy H.

Director of Membership

> "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

JG

JEN G.

Development Manager

> "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

CR

Christy R.

Director of Operations

> "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JL

Julia L.

Administrative Consultant

> "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

AA

Amanda A.

Operations Manager

> "Quite basic, does not allow for as much customization of reports and fields as I would like."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

MR

Mary R.

Assistant Administrator

> "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154)

CJ

Charlotte J.

x

> "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

AA

Amanda A.

Operations Manager

> "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JE

Jennifer E.

CPA

> "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the easiest..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

RD

Rachel D.

Development Director

> "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042)

SF

Sarah F.

ED

> "Also, they try to push you into using their payment portal by making it onerous to import soft credits."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

JP

Judy P.

Board Treasurer

> "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

EH

Elizabeth H.

Gift Administration Manager

> "One other minor thing is not having an important field option for a query to get a correct data pull."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786)

JP

Judy P.

Board Treasurer

> "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

NT

Nicole T.

Development Coordinator

> "I don't love Neon's donation forms because I wish they were more customizable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

KC

Kate C.

Project Coordinator

> "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

VR

Verified Reviewer

Director

> "They have few resources for educational systems and managing alumni."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992)

KC

Kate C.

Project Coordinator

> "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

EC

Eli C.

development specialist

> "Also, their reporting feature can be burdensome, particularly their donor and donation reports."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941)

JH

Jenyl H.

Director of Finance and Operations

> "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer service..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362)

SS

Susan S.

Box Office Manager

> "There are a few features that don't work the way that I want or expect them to work."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

Paul L.

Founder and Director

> "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

SC

Sarah C.

Manager

> "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306)

DH

Daisy H.

Executive Assistant

> "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050)

CH

Cathy H.

Director of Membership

> "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

CR

Christy R.

Director of Operations

> "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JW

Jessica W.

Education Director

> "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully utilized,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

KS

Kathryn S.

Grants and Events Manager

> "The ticket sales aspect is difficult to set up."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599)

AA

Amanda A.

Operations Manager

> "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

KM

Kate M.

Director Resource Development

> "The training was a little difficult because things changed right after we would train on them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423)

JG

JEN G.

Development Manager

> "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

RK

Rob K.

CEO

> "It doesn't work with my email (Google)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408)

CG

Channing G.

Membership, Volunteer and Development

> "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656)

Sarena C.

Executive Director

> "Reports and customization aren’t always straightforward, and it takes some time to learn."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

CB

Carolyn B.

Program-Development Director

> "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

JE

Jennifer E.

CPA

> "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

EF

Emma F.

Operations Manager

> "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442)

HF

Hannah F.

Operations and Community Relations Manager

> "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the company..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200)

RM

Roberto M.

Deputy Director

> "Overall it has helped us to consolidate information about our donors and members which has been a great help."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

MS

Maya S.

Executive Director

> "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am constantly..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

SH

Samantha H.

Membership Cooridinator

> "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient, and very..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

CR

Christy R.

Director of Operations

> "Instead, we've had to send emails and wait days for a response."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

BA

Brianna A.

Communications Manager

> "I can get all types of information and easily present it to my boss, the board, potential major donors, etc."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

RS

Randy S.

Founder

> "The weird complex "payout" system where I could never find the name of who the payee was!"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

CH

Cathy H.

Director of Membership

> "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

AD

Adrienne D.

Executive Director

> "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with a..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

JW

Jessica W.

Education Director

> "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

MD

Matt D.

Fundraiser

> "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

KC

Kate C.

Project Coordinator

> "This helps keep engagement organized without constant manual tracking."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

RS

Randy S.

Founder

> "The lack of support for website learning and the general dismissal of our small organization's problems."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

Sarena C.

Executive Director

> "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

TS

Tiffany S.

Fundraising and Communications Manager

> "Ticketing function was not working, couldn't get help for over a week, by then it was too late."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

TM

Tom M.

Office Manager

> "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are already..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097)

MD

Matt D.

Fundraiser

> "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

ND

Natasha D.

Producing Artistic Director

> "Staff can work more efficiently, and engagement with donors is easier to track and analyze."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343)

MS

Maya S.

Executive Director

> "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing so..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

JP

Judy P.

Board Treasurer

> "NeonCRM offers the core functions we need to manage our non-profit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

RS

Randy S.

Founder

> "Customer service was slow and non-responsive to my specific questions. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

Paul L.

Founder and Director

> "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381)

MD

Michael D.

Admin

> "What ever you do, do not use this CRM as it will be quite painful if you make the migration."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711)

KS

Kaitlyn S.

Executive Director

> "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

AD

Adrienne D.

Executive Director

> "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

CJ

Charlotte J.

x

> "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

NT

Nancy T.

CEO

> "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that (in..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897)

RM

Roberto M.

Deputy Director

> "I also appreciate the ease with which we are able to create and track memberships."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

MB

Melissa B.

Development Director

> "I also don't like that thank you letter templates aren't able to be individualized or edited at all."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722)

KS

Kaitlyn S.

Executive Director

> "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

BB

Becky B.

National Director of Development and Communications

> "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

[View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/)

SF

Sarah F.

Medical Assistant

> "My favorite thing about survey monkey apply is that you can create, send, and also edit surveys you create."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6840531)

SF

Sarah F.

Medical Assistant

> "My least favorite thing about the survey monkey apply is that the free version has limitations such as every survey has to have..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6840531)

AR

Aleidy R.

Auditor

> "Also, the platform offers highly customizable workflows, allowing organizations to tailor the application and review process to..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6503848)

AC

Angel C.

QC

> "This is a limited and not ideal for fully automated recurring surveys."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7114303)

VR

Verified Reviewer

Aquatics Director

> "SurveyMonkey is a quick and easy way to get quick answers without having to click so many different tabs like other survey type..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7045802)

MS

Michael S.

Managing Director

> "The interface is convoluted and not super easy to use"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6705508)

VR

Verified Reviewer

Managing Partner

> "I would recommend SurveyMonkey Apply to anyone who is looking for a reliable and secure platform for data management."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7150011)

KS

Kristopher S.

Senior Program Officer

> "The platform is just so poorly designed. "

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6616307)

AR

Aleidy R.

Auditor

> "Overall it's a reliable choice for organizations looking to simplify their applications management. While there-s a bit of a..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6503848)

WD

Will D.

Admin

> "Options include a great deal of price and a lack of function for tailoring to needs."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6037891)

AG

ALEXANDER G.

Head Photographer

> "The thing that I liked most about SurveyMonkey is that it was easy to set up and use but also easy to share the survey"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___7049679)

CK

Colin K.

Program Coordinator

> "The new user experience is probably the worst I've seen in modern IT, with a STEEP learning curve that will impact your..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

MS

Michael S.

Managing Director

> "Been good for getting meaningful feedback on our operations"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6705508)

JW

Julie W.

Massage therapist

> "Did not get emailed results once completed"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5098193)

KN

Kristen N.

Coordinator

> "I have never had a problem with using SurveyMonkey Apply"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6386211)

PC

Pauline C.

Finance Manager Regional

> "The costs and implementation processes to integrade into the current process may be a hindrance"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4436215)

AD

Ana D.

Transition Business Partner

> "It helps to manage workflow of the process easily all in one space."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6092815)

CK

Colin K.

Program Coordinator

> "Functionally, it is SLOW AS SIN and it takes FAR LONGER than necessary to complete even the most rudimentary tasks."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

TL

Tung L.

HR And Accounting Assistant

> "Overall, this app was fun to use to answer surveys at work."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6526235)

Amanda B.

Copywriter

> "I don't like the limitations in design template, and sometimes the colors do not match the exact tones i may want for my..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___3205893)

DZ

Denis Z.

Finance Officer

> "Well designed, well setup."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6648814)

VR

Verified Reviewer

Administration Staff

> "There isn't always a great deal I dislike regards to this utility SurveyMonkey, however, there's one subject matter I need to..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2935754)

VL

Valerian L.

Support

> "SurveyMonkey is a very good choice when deal is about employees' response about a new product."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5076173)

KU

Kristin U.

Communications and Program Coordinator

> "The back-end can be tricky to learn and can take a lot of effort to understand."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

MG

Meghan G.

Executive Director

> "We like the ease of access when navigating, creating and administering surveys."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6252349)

TS

Tom S.

Digital Manager

> "Specifically, the Applicant and Reviewer data has been separated in a way that makes it impossible to retrieve and merge data..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2603053)

MH

Matthew H.

Pastor

> "It was easy to set up, and put all our contacts info in for quick connections."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6240796)

HN

Heidi N.

Director of Education

> "I am capable of reviewing tutorials for basic set-up information, but when it comes to making sure the overall program is..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2580495)

Ina M.

freelancer

> "SurveyMonkey Apply has helped us get a clear picture of our customers' thoughts and goals on how to make their lives happier."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4361096)

CK

Colin K.

Program Coordinator

> "COMPLETE WASTE OF MONEY."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#SoftwareAdvice___4489518)

WD

Will D.

Admin

> "Lots of options and great ways to gather data."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6037891)

KU

Kristin U.

Communications and Program Coordinator

> "It's not the most intuitive software."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4384640)

VR

Verified Reviewer

Coach

> "The multipurpose forms and tools make this so widely useful!"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___6102394)

BC

Beth C.

Program Director

> "For automated emails, they don't automatically translate like the rest of the application does."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

VR

Verified Reviewer

Research Assistant

> "Super easy to create lots of different kinds of survey - the option to create routes through the survey depending on..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___3876117)

TS

Tom S.

Digital Manager

> "Unfortunately, as anyone who has run similar programmes would know, there is rarely time to undertake even this basic level of..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2603053)

MJT

Mary Joy T.

Small Business Owner

> "Overall, I like Surveymonkey because it's user friendly but you still need to purchase the premium membership inorder to use..."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4593948)

MC

Monica C.

Head of operations and strategy

> "Keeps defaulting to American English which is creating loads of issues for us and our users."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2579340)

VK

Vinod K.

Lead UI/UX Designer

> "Its give you really quick and easy access to create a survey and get the result for it"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___4483411)

GF

Gretchen F.

csr

> "It didn't work for me, tried it many times and i usually got an error message or didn't get anywhere"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2787931)

JW

Julie W.

Massage therapist

> "Did surveys at a conference and it was very easy to use"

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___5098193)

BC

Beth C.

Program Director

> "This was a compromise and had we not taken it, we'd be paying for services that we did not need."

[See full review](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#Capterra___2583777)

[View Reviews](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

## User interface

4.33 (618)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)

4.55 (319)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Neon CRM

Top features

44/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/102088/NeonCRM/#features)

SurveyMonkey Apply

22/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/123374/SurveyMonkey-Apply/#features)

### Recognition

Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

SurveyMonkey Apply

Best Value Scholarship ManagementSoftware (2022) 

### Deployment & support

Neon CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyMonkey Apply

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neon CRM

-   By Neon One
-   Located in United States
-   Founded in 2000

SurveyMonkey Apply

-   By Momentive
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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4.2

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4.1

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[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

vs

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Contact vendor for pricing

Price

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4.4

Features

4.5

4.4

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[View full comparison](https://www.capterra.com/compare/123374-172048/SurveyMonkey-Apply-vs-Givebutter)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

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$99/month

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4.2

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Contact vendor for pricing

Price

$0/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123374-156860/SurveyMonkey-Apply-vs-Donorbox)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$99/month

Price

$125/month

4.2

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Contact vendor for pricing

Price

$119/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/2698-123374/DonorPerfect-Fundraising-Software-vs-SurveyMonkey-Apply)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

vs

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Contact vendor for pricing

Price

CA$0

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/123374-220131/SurveyMonkey-Apply-vs-Zeffy)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

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$99/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

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Contact vendor for pricing

Price

$39/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/123374-158456/SurveyMonkey-Apply-vs-JotForm-4-0)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

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Price

$50/month

4.2

Features

4.3

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[SurveyMonkey Apply](https://www.capterra.com/p/123374/SurveyMonkey-Apply/)[4.55 (319)](https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-123374/Bonterra-Guided-Fundraising-vs-SurveyMonkey-Apply)