# Compare Neon CRM vs GrowthZone 2026 | Capterra > Unsure of what to choose? Check Capterra to compare GrowthZone and Neon CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-124449/NeonCRM-vs-GrowthZone --- # GrowthZone vs Neon CRM Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GrowthZoneNeon CRM2/4 selected [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [## GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.4 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [276 reviews](#user-reviews) Positive 257 Neutral 13 Negative 6 [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 543 Neutral 39 Negative 27 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,973 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Member Database 4.6 Payment Processing 4.5 Credit Card Processing 4.5 Electronic Payments 4.2 Registration Management 4.6 79%Fit Feature ratings Member Database 4.2 Payment Processing 4.4 Credit Card Processing 4.4 Electronic Payments 4.5 Registration Management 3.9 User satisfaction User satisfaction 4.4 User reviews[276](https://www.capterra.com/p/124449/GrowthZone/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.3 User satisfaction 4.3 User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for We serve 4,600+ associations and chambers. We help mid-size and up business, trade and professional associations that want to grow faster and thrive. Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. ## User reviews Pros & cons D'Ann W. Realtor > "Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7118890) AR Alejandro R. Administrative > "In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867) AR Alejandro R. Administrative > "The platform brings together membership management, communications, billing and event tools in one place, which has saved our team..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867) AR Alejandro R. Administrative > "At times, the interface felt a bit cluttered, making it harder to quickly locate specific options or reports." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7012867) LZ Lauren Z. CEO > "Many needed features in one platform like billing, communication, website, member hub, and event registration with full..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684) AB Ari B. Marketing Technology Manager > "We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137) JU Jeffry U. Director of Membvership > "great features and real value for the monthly cost...the customer support is great in that you can always get a live human being..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010701) EG Erin G. Executive Director > "Not being able to create an invoice-generating form has caused us to need to rethink how we can make some of our processes work." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496898) AW Amanda W. Member Services and Operations Manager > "I love that our database, events, and billing all sync. If someone registers for an event and changes their organization for..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453096) JU Johanna U. Association Executive > "Our board is not large enough to have a technology dept so I have to be able to do all of the skills." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010749) Tabatha A. Association Executive > "GrowthZone allows us to update multiple databases with one change, which has been a significant time saver for our organization." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497059) JD Julie D. EVP > "We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421) KC Kaila C. Business Research Assistant > "The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010887) DH DeAnne H. Executive Officer > "There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015198) PP Paul P. Technology Project Coordinator > "The ability to easily communicate with all/part of our membership as well as the robust membership data management system." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6502950) MB Marcia B. Association Executive > "My onboarding was a little difficult, but the staff was fairly new to the real estate industry, so it was understandable. If I had..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453008) JS Janet S. Administrative and Events Coordinator > "GrowthZone has been a great way for our members to see exactly what is happening at the Chamber and is a great way for them to get..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454528) PS Paul S. Executive Officer > "This makes it hard to pull reports and get the desired results." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005848) PS Paul S. Executive Officer > "Overall, it is good program with many features that work well together; however, it seems the program was designed by different..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005848) HA Heidi A. Director of Member Relations and Engagement > "basic reports are missing the ability to add fields that show up on other reports" [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6462326) LM Lisa M. Office Manager > "Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies navigation." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7006451) LT Laura T. Association Executive > "I need more in depth training because there are resources I cannot use effectively without being able to ask specific questions." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453079) RS Rylee S. Member Services Manager > "I enjoy being able to pull up records from larger companies that have sister companies below them all together and in one place." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496910) AB Ari B. Marketing Technology Manager > "It is difficult to tell if I'm working with individuals or organizations." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137) JD Julie D. EVP > "Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421) LZ Lauren Z. CEO > "We've been unable to run billing or we have had to run billing with errors." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684) VR Verified Reviewer President and CEO > "It really provides a large amount of information (if we capture the info) that can be stored all in one place!" [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496941) JU Johanna U. Association Executive > "Emailing a question is not as fast as chatting with someone." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010749) JK Julie K. Executive Officer > "I love how it automatically updates our website when info is changed!" [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015151) CM Carma M. Executive Officer > "I don't utilize the full billing functionality because I haven't had time to set up and use fully." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452951) MW Maria W. Education and Finance Coordinator > "The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7016322) AB Ari B. Marketing Technology Manager > "The user interface needs a lot of work." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015137) RD Rhonda D. Executive Director > "The GZ team works together to make sure you have everything you need for a successful launch." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015077) LW Lesley W. Event Coordinator > "I feel limited by the designs I can created and edit." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496844) BE Bernadette E. Executive Officer > "Things are more seamless - easily seeing your members and their activities, groups, billings and registrations. " [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454618) ML Michelle L. Bookkeeper > "There is such a lag time between emailing support and finally getting a response." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496856) MS Michele S. CEO > "Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow!" [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010832) AS Annie S. Membership coordinator > "Still have issues with similar reports not matching our records." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496830) JD Julie D. EVP > "I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421) NA Nicole A. VP and Director of Communications and Growth > "We tried to use the event page for that purpose, but it was hard because the description box is not like the website tool, it is..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4995382) JM Jeannette M. Senior Manager, Member Services and Growth > "Every time I call Growth Zone I have someone who is very knowledgable and able to help me." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010720) LZ Lauren Z. CEO > "Unresolved support tickets, long wait for support response." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504684) EG Erin G. Executive Director > "The training resources are thorough and well-developed, which makes it easy to train others on the system--even after we're up and..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496898) AS Annie S. Membership coordinator > "Also accounting system is not flexible enough for our needs." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496830) SQ Suzanne Q. Events Manager > "Clients seem to like it when they sign up for events." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015083) DT Donna T. Membership Event Manager > "Sometimes it is hard to navigate the help menu." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6498380) MN Mike N. Director of Membership > "I also like the payment portal is included." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010683) SS Susan S. Director of Operations and Stratigic Initiatives > "The website is horribly slow and cumbersome to update. " [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497522) JS Janet S. Administrative and Events Coordinator > "It is a great way to keep track of everyone and all of our events." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454528) SM Stephanie M. ED > "It's been 6 months now, and tech issues are still unresolved while they continue to charge us for services we aren't getting. If..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6186786) SP Sophie P. Membership > "Very thankful for her help through our billing cycle." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015072) JB James B. Association Executive > "Reports can get a bit unwieldy. " [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452879) PM Patty M. Administrator > "They are extremely intentional about the way they handle any question or concern and are very quick with their response time." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6461847) BE Bernadette E. Executive Officer > "Which was also completely lacking from my old system. " [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454618) TG Tammy G. Office Administrator > "Security, membership management, user friendly." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7005750) DH Darlene H. Executive Director > "Sometimes one of our trainers was a bit abrupt." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497375) SS Stephanie S. Principal > "We switched to GrowthZone from our previous system because it had all the features we wanted." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6499052) JD Julie D. EVP > "Our onboarding experience was very poor, although our second trainer was much, much better." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6506421) DS David S. Chief Executive Officer > "I love how it helps manage all facets of membership." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6504352) PL Pam L. VP, Membership > "Not enough reporting options to match the functionsReporting options available are not accurate and don't pull consistent..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4352861) SP Sophie P. Membership > "She is so great and has truly helped my team expand our knowledge of the system." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015072) SS Susan S. Director of Operations and Stratigic Initiatives > "The email designer is not user-friendly. " [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6497522) RS Rylee S. Member Services Manager > "As someone who has never used GrowthZone before, I was pleasantly surprised to learn how simple it is to manage my day to day..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496910) NA Nicole A. VP and Director of Communications and Growth > "The exhibitors section does not jive well with the sponsors." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4995382) JM Jeannette M. Senior Manager, Member Services and Growth > "The support is great if you need any help." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7010720) JF Josh F. Partner Account Manager > "The training videos I used to get started were very outdated and about 1/3 of the videos were old enough that the webpage in the..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4356705) DL Debbie L. Executive Director > "Overall, very good and like that we enter once and the information populates in multiple areas " [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6453253) CK Carmen K. Operations Manager > "However, there are some glitches with the syncing where we have to manually sync things together with constant contact. When we..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3193460) BB Brittany B. Membership and Business Development Coordinator > "I have been using GrowthZone since April of this year and have used many databases in the past and by far GZ has been the easiest..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6452910) AL Ashley L. Director of Memberships & Social Media > "I don't like the new Growth Zone look, it's very enlarged and hard to see the member's entire profile." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4353418) AZ Abigail Z. Senior Coordinator > "Easy to create emails, easy to update the front end of the website, etc." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6460081) PL Pam L. VP, Membership > "Getting someone to respond through chat or email or phone is a challenge." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4352861) VR Verified Reviewer President and CEO > "Transition to a new system is never easy, but \[sensitive content hidden\], who helped us with the conversion was very helpful and..." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496941) JD Judith D. Director of Education > "Not being able to take the member info and transfer it to our label maker for a mailing label." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3191980) KL Kara L. VP, Strategy > "Lots of helpful features that work in day-today operations." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6496990) ML Marcie L. Executive Director > "Changing/using/finding template letters, form letters, template emails, etc. is confusing." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3186239) JD Jennifer D. Operations Manager > "Very user friendly, and has all the features we need to manage and interact with our members." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___6454170) RH Rachel H. Professional Development Coordinator > "It got taken care of but was certainly a headache and waste of staff time in the beginning." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___4353964) SQ Suzanne Q. Events Manager > "The reports feature is extremely user friendly." [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___7015083) JD Judith D. Director of Education > "Not easy to get forms completed such as an Education roster for a class that allows students to sign in" [See full review](https://www.capterra.com/p/124449/GrowthZone/#Capterra___3191980) [View Reviews](https://www.capterra.com/p/124449/GrowthZone/reviews/) KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JK Julia K. Fund Development Manager > "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) SS Susan S. Box Office Manager > "I like that they are always making updates and respond to user requests for new or improved features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) NT Nicole T. Development Coordinator > "This helps prevent data entry errors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) CW Caitlin W. Data Manager > "I created a custom field for it but that's not search bar accessible." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SS Shannon S. Director of Development and Engagement > "I think my favorite piece so far has been how customizable the forms are." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255) LC Liz C. Development Director > "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) ## User interface 4.44 (276) 4.33 (609) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important GrowthZone 30/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/124449/GrowthZone/#features) Neon CRM Top features 37/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) ### Recognition No recognitions have been awarded to GrowthZone No recognitions have been awarded to Neon CRM ### Deployment & support GrowthZone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details GrowthZone - By GrowthZone - Located in United States - Founded in 1996 Neon CRM - By Neon One - Located in United States - Founded in 2000 ## Popular Comparisons [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) vs [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) Contact vendor for pricing Price $113/month 4.3 Features 3.8 4.3 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/57588-124449/StarChapter-vs-GrowthZone) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 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full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) vs [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[4.81 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) Contact vendor for pricing Price $330/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47310-124449/MemberLeap-vs-GrowthZone) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 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