# Compare Neon CRM vs Flipcause 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neon CRM and Flipcause based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/102088-136488/NeonCRM-vs-Flipcause

---

# Neon CRM vs Flipcause Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Neon CRMFlipcause2/4 selected

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.7 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

[## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [609 reviews](#user-reviews)

Positive

543

Neutral

39

Negative

27

[## Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.7 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

Starting Price

$125.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [339 reviews](#user-reviews)

Positive

317

Neutral

7

Negative

15

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,319 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.4

For Nonprofits

4.3

Electronic Payments

4.4

Accounting

2.0

Member Database

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Credit Card Processing

4.0

For Nonprofits

4.7

Electronic Payments

NA

Accounting

NA

Member Database

\--

User satisfaction

User satisfaction

4.3

User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.7

User reviews[339](https://www.capterra.com/p/136488/Flipcause/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$125Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach.

Best for

We focus on serving startup and growing nonprofits with operating budgets of $1 million or less, although larger nonprofits can also benefit from our robust suite of integrated fundraising tools.

## User reviews

Pros & cons

KC

Kate C.

Project Coordinator

> "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

LT

Linden T.

Executive Director

> "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387)

GD

Galen D.

Director of Operations

> "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

AA

Amanda A.

Operations Manager

> "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

KS

Kaitlyn S.

Executive Director

> "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

KC

Kate C.

Project Coordinator

> "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

HP

Hild P.

Program Director

> "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

CR

Christy R.

Director of Operations

> "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JL

Julia L.

Administrative Consultant

> "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

CH

Cathy H.

Director of Membership

> "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

MR

Mary R.

Assistant Administrator

> "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154)

AA

Amanda A.

Operations Manager

> "Quite basic, does not allow for as much customization of reports and fields as I would like."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

AA

Amanda A.

Operations Manager

> "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JE

Jennifer E.

CPA

> "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

RD

Rachel D.

Development Director

> "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042)

SF

Sarah F.

ED

> "Also, they try to push you into using their payment portal by making it onerous to import soft credits."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

SC

Sarah C.

Manager

> "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306)

NT

Nicole T.

Development Coordinator

> "I don't love Neon's donation forms because I wish they were more customizable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

JP

Judy P.

Board Treasurer

> "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

CR

Christy R.

Director of Operations

> "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JP

Judy P.

Board Treasurer

> "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

VR

Verified Reviewer

Director

> "They have few resources for educational systems and managing alumni."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992)

KC

Kate C.

Project Coordinator

> "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

EC

Eli C.

development specialist

> "Also, their reporting feature can be burdensome, particularly their donor and donation reports."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941)

CG

Channing G.

Membership, Volunteer and Development

> "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656)

SS

Susan S.

Box Office Manager

> "There are a few features that don't work the way that I want or expect them to work."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

KC

Kate C.

Project Coordinator

> "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

JH

Jenyl H.

Director of Finance and Operations

> "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362)

CR

Christy R.

Director of Operations

> "Instead, we've had to send emails and wait days for a response."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

CH

Cathy H.

Director of Membership

> "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

DH

Daisy H.

Executive Assistant

> "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050)

JW

Jessica W.

Education Director

> "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

KS

Kathryn S.

Grants and Events Manager

> "The ticket sales aspect is difficult to set up."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599)

AA

Amanda A.

Operations Manager

> "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

MD

Matt D.

Fundraiser

> "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

CB

Carolyn B.

Program-Development Director

> "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418)

MD

Matt D.

Fundraiser

> "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

Sarena C.

Executive Director

> "Reports and customization aren’t always straightforward, and it takes some time to learn."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

EF

Emma F.

Operations Manager

> "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

JK

Julia K.

Fund Development Manager

> "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502)

NT

Nancy T.

CEO

> "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897)

SH

Samantha H.

Membership Cooridinator

> "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

JE

Jennifer E.

CPA

> "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

BA

Brianna A.

Communications Manager

> "I can get all types of information and easily present it to my boss, the board, potential major donors, etc."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

HF

Hannah F.

Operations and Community Relations Manager

> "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200)

CH

Cathy H.

Director of Membership

> "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

MS

Maya S.

Executive Director

> "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

JW

Jessica W.

Education Director

> "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

RS

Randy S.

Founder

> "The weird complex "payout" system where I could never find the name of who the payee was!"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

KC

Kate C.

Project Coordinator

> "This helps keep engagement organized without constant manual tracking."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

AD

Adrienne D.

Executive Director

> "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

Sarena C.

Executive Director

> "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

RS

Randy S.

Founder

> "The lack of support for website learning and the general dismissal of our small organization's problems."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

TM

Tom M.

Office Manager

> "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097)

TS

Tiffany S.

Fundraising and Communications Manager

> "Ticketing function was not working, couldn't get help for over a week, by then it was too late."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

ND

Natasha D.

Producing Artistic Director

> "Staff can work more efficiently, and engagement with donors is easier to track and analyze."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343)

MS

Maya S.

Executive Director

> "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

JP

Judy P.

Board Treasurer

> "NeonCRM offers the core functions we need to manage our non-profit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

RS

Randy S.

Founder

> "Customer service was slow and non-responsive to my specific questions. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

KS

Kaitlyn S.

Executive Director

> "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

MD

Michael D.

Admin

> "What ever you do, do not use this CRM as it will be quite painful if you make the migration."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711)

KS

Kaitlyn S.

Executive Director

> "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

AD

Adrienne D.

Executive Director

> "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

JL

Julia L.

Administrative Consultant

> "It's been a reliable program to keep our donor database updated through the years."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

MB

Melissa B.

Development Director

> "I also don't like that thank you letter templates aren't able to be individualized or edited at all."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722)

Miranda T.

Accounting and HR Coordinator

> "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

BB

Becky B.

National Director of Development and Communications

> "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

Miranda T.

Accounting and HR Coordinator

> "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

EP

Emily P.

director

> "also merging from other donation platforms and having to delete duplicates was time consuming."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067)

SS

Susan S.

Box Office Manager

> "I like that they are always making updates and respond to user requests for new or improved features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

CW

Caitlin W.

Data Manager

> "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322)

SF

Sarah F.

ED

> "I also like that you can search by name from any page."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

JP

Joey P.

Executive Director

> "No real way to contact user support rather than email tickets via the automated online assistant."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273)

NT

Nicole T.

Development Coordinator

> "This helps prevent data entry errors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

CW

Caitlin W.

Data Manager

> "I created a custom field for it but that's not search bar accessible."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322)

SS

Shannon S.

Director of Development and Engagement

> "I think my favorite piece so far has been how customizable the forms are."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255)

LC

Liz C.

Development Director

> "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754)

[View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/)

MB

Mari B.

President, Board

> "The activity tracker, the ability to create campaigns and donation pages, the quick and efficient way in which they respond to our emails - it is human..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533034)

KW

Kristin W.

Chair of Development

> "FlipCause promises 7 - 10 working days; it always took at least 2 months, several emails, phone calls to the CEO (Sean Wheeler), which were never..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___7027499)

JS

Jenni S.

Lead Project Forester

> "Flipcause's integrated website hosting feature was beneficial and in general everything worked well from 2017 until spring 2025."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___7043800)

CG

Christina G.

Executive Director

> "The biggest challenge has been getting the money that our donors gave online through their platform."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___7103660)

ED

Eric D.

Vice President

> "The team is not just a web team, but have good fundraising ideas and website design for optimal flows from email signups to donations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6573919)

SS

Stuart S.

Executive Director

> "I will initiate the request, and then I will have to follow up on day 11 (after their self-imposed 5-10 business day turnaround) with an email, then a..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6705443)

AW

Ashley W.

Business Director

> "We love the integrations into our website and the ability to customize the look and feel of every form."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6294107)

JW

Julia W.

Artistic Director

> "Our complaint is that the time we have to wait for funds to be transferred to our bank keeps getting longer and longer."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6790130)

MB

Mari B.

President, Board

> "They made it very easy to integrate databases of donors to their activity tracker. And to transfer information from our old website to their system."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533034)

TD

Tonya D.

Executive Director

> "We then have to follow up with "Account Relations" where we have been told it will arrive within another 7-10 business days "they have been..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6569642)

VR

Verified Reviewer

Executive Director

> "Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5011720)

DT

Dawn T.

Office Manager

> "Someone gives online with a credit card, and you don't receive it for at least 21 days. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6820352)

CH

Chanel H.

Administrative Assistant

> "Also, the data and activity from our campaigns are consolidated and put on a transaction heat map on the Dashboard; it's fun to see it update as our..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4737660)

SS

Stuart S.

Executive Director

> "Our board is suspicious, and I am now forced to contemplate finding a different company - and the painful process involved with moving all of our data..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6705443)

KF

Karen F.

Executive Director

> "I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship,..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5025704)

CH

Chanel H.

Administrative Assistant

> "At first, it took me a few hours to make a campaign landing page and now it takes 20-30 minutes as I can also duplicate and edit past campaigns."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4737660)

TI

Thea I.

Webmaster; Database Manager

> "We are able to funnel program registrations through the Flipcause campaigns so that we get donations and people signing up for our programs."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4829970)

EB

Elya B.

President

> "Very hard to actually speak to a person unless you are threatening to cancel your subscription - only then will they call/email you back within 24..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6371149)

HG

Heidi G.

Executive Director

> "Customer service is decent, not wonderful due to time lapses, but when we connect I've felt supported, questions have been answered or situations..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6574237)

CM

Chris M.

Founder and President

> "Fully implementing them and getting support transitioning our website in mid-2023 was less positive and a bit concerning."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6608817)

FH

Fidel H.

Exec Admin and Web support

> "We love the ease of use of the campaign builder, the beautiful reporting tool, Easy maintenance of the donor records, The simplification of the donor..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6120288)

MC

Margie C.

Executive Director

> "Would never recommend---they promise 7-10 days funds to received but average over 2 weeks AFTER we send them several emails."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6454551)

MG

Melissa G.

Artistic Director

> "The system helps us manage our workshop registrations as well as waivers for hunderds of users per year!"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4754121)

VE

Van E.

President

> "They are either incompetent, screwing us by holding our donations in float, or going bankrupt."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6677767)

AB

Amy B.

Founder and CEO

> "They offer practical self-guided tutorials and person to person customer service!"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533403)

TI

Thea I.

Webmaster; Database Manager

> "In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4829970)

LB

Linda B.

Director of Operations

> "Campaigns run very smoothly, my success team is very helpful when we occasionally run into a problem. And it's now just a pleasure to work with them"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6573563)

LB

Louis B.

Case Manager

> "support team does not work on weekends - makes it difficult for volunteers whgo work"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6605877)

NH

Nicole H.

Director of Development

> "I have loved every encounter with staff and customer service as well as working on the site."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6519986)

DB

Drea B.

Executive Director

> "Today, it absolutely should not take 7-10 for a merchant account to transfer funds."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6729965)

MD

Marla D.

President

> "Our organization is more efficient, with Flipcause handling so many of the day-to-day nuts and bolts. And knowing that our Success Team will be readily..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4891115)

CM

Chris M.

Founder and President

> "You cannot actually speak with anyone there; all communication must be through email. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6608817)

LL

Liz L.

Managing Director

> "They are our long term Fundraising CRM that has done the trick for over 5 years at this point. Unless another product comes along that does everything..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6220949)

CM

Caroline M.

Executive Director

> "This time it has been nearly a month since I initiated the transfer and we still have not received our donations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6568348)

VR

Verified Reviewer

Executive Director

> "My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5011720)

EB

Elya B.

President

> "Disappointing and frustrating - bad customer service and lack of tools and little follow-up."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6371149)

Harrison P.

C E O

> "Flip cause has come to be one of the best hosts for my nonprofit company."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6645336)

LL

Liz L.

Managing Director

> "I have to email customer service and it takes a few business days for it to be completed when I could've easily resolved it myself if I had the..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6220949)

EW

Edward W.

Board Member

> "The platform is very user-friendly and I appreciate having the Flipcause success team to turn to when I need help."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6330942)

AC

Amanda C.

Executive Director

> "I have yet to figure out how to do that easily and spend far too much time pulling out registrations versus donations so they can be entered into..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6007750)

CH

Chanel H.

Administrative Assistant

> "It's helped us increase our practice of accessibility by making it easy to include image descriptions and alt text."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4737660)

CM

Caroline M.

Executive Director

> "The fact accounting can’t even give me an update is appalling."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6568348)

MB

Mari B.

President, Board

> "It is a reasonable yearly fee for a small non-profit."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6533034)

RO

Rebekah O.

Director of Mission Engagement

> "It is hard to integrate information from the transaction and contact reporting areas. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6111678)

JB

Jessica B.

Executive Director

> "We are able to take care of essential functions, write our own fundraising campaigns, easily identify donors to thank, and create our own content..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4431352)

DF

Dianne F.

Director

> "We use a newsletter and website platform that does not integrate with Flipcause."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5013064)

CM

Chris M.

Founder and President

> "They provide a helpful web package."

[See full review](https://www.capterra.com/p/136488/Flipcause/#SoftwareAdvice___6608817)

CL

Cynthia L.

CEO

> "In my experience, the donate page has to open to a new tab in order to work and this extra step is confusing for donors and not user-friendly on mobile..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4554134)

CB

Cassie B.

Graphic Artist

> "Flipcause is much more user friendly and efficient than the database we used in the past for donation processing and event fundraising."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4796831)

JD

Jen D.

Deputy Director

> "I find it difficult to have people's names and information entered in multiple times so one donor may show up many times in one report - when all the..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3817696)

JB

Jessica B.

Director of Operations

> "We have saved so much money by implementing the option for payers to cover processing costs and we are conforted to know that even if people do not opt..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3555819)

JW

Judith W.

Executive Director

> "Some of the standard templates do have entries that I would like to delete."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4773381)

NH

Nicole H.

Director of Development

> "It's pretty easy to navigate and the customer service is excellent!"

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6519986)

MB

Mike B.

Board Member

> "Some of the campaign set up can be tricky for someone with no web/tech skills."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4848885)

PG

Pamela G.

Development Director

> "Ease of website edits is a huge plus as well. Although using the reports can be a little clunky, after a while I figured out how to pull the lists that..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6199414)

MC

Margie C.

Executive Director

> "ZERO customer service. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6454551)

Linda M.

Executive Director

> "I made a great decision to choose Flipcause as my nonprofit platform."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6372255)

TS

Thomas S.

Manager of Communications & Marketing

> "At the time we started using it, we were promised that an e-marketing component would be integrated soon, but unfortunately that is still not the case..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3444805)

VR

Verified Reviewer

Executive Director

> "I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5011720)

BM

Bonnie M.

Executive Director

> "It takes too long to get our funds."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4894560)

CS

Caroline S.

Outreach Director

> "It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3459607)

MG

Melissa G.

Artistic Director

> "I don't know how to pull reports very well."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4754121)

PG

Pamela G.

Development Director

> "The credit card processing and website integration is super easy for someone who has a LOT fo other responsibilities."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6199414)

JS

Jennifer S.

Founder, Executive Director

> "It flags it as fraudulent when too many people buy in one location, but we have a physical store."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3449917)

RP

Ron P.

Treasurer & Secretary

> "In addition, our initial fundraising platform was GoFundMe--not an ideal solution for a capital campaign. "

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___5061471)

JS

Jennifer S.

Founder, Executive Director

> "I wish when customers bought at my location that it did not shut down when too many people used my internet."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3449917)

BE

Bill E.

President

> "We use the Flipcause platform as an affordable web host that provides an adequate solution for accepting online donations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4454375)

AD

Alicia D.

Director

> "When Trying to change some aspects of our web page myself, I found it to be a little confusing. But as soon as I requested help from customer service..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4431661)

DL

Devin L.

Executive Director

> "I really love that we are able to request changes be made to our website by their team, or we have the autonomy to edit the site our self through..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4649474)

TN

Teresa N.

Executive Director

> "A little more ease in report pulling, but nothing that has ever been frustrating enough for me to contact customer service."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3614225)

EP

Edward P.

President

> "I also really like how easy it is for me to keep track of data information such as donor support, sponsorships, and other information that helps keep..."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3657891)

MM

Michelle M.

Executive Director

> "That you can't go in and manage a donation previously entered."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3570952)

PS

Peggy S.

Executive Director

> "We love that we can contact our team at Flipcause at any time of the day with what we need."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6120237)

RB

Robert B.

CTO

> "Rates are too high and transfers are taking too long."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4302856)

JB

Jessica B.

Director of Operations

> "The downloadable reports, LIVE app, transferring funds, and geographical hot spot map are super intuitive and insightful."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3555819)

AC

Amy C.

Board Chair

> "Some aspects are non-intuitive and cumbersome."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4440065)

DB

Darlene B.

President

> "Love the customer service."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6677223)

LI

Lisa I.

Operations Manager

> "That I couldn't find the person I was looking for in the search bar."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___4435657)

HG

Heidi G.

Executive Director

> "Fairly easy to set up website & change content."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___6574237)

JG

Janna G.

Executive Director

> "Its very time consuming to condense the lists to use at check-in/to track donations/registrations."

[See full review](https://www.capterra.com/p/136488/Flipcause/#Capterra___3076189)

[View Reviews](https://www.capterra.com/p/136488/Flipcause/reviews/)

## User interface

4.33 (609)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)

4.65 (339)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Neon CRM

Top features

44/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/102088/NeonCRM/#features)

Flipcause

28/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/136488/Flipcause/#features)

### Recognition

No recognitions have been awarded to Neon CRM

No recognitions have been awarded to Flipcause

### Deployment & support

Neon CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Flipcause

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neon CRM

-   By Neon One
-   Located in United States
-   Founded in 2000

Flipcause

-   By Flipcause
-   Located in United States
-   Founded in 2013

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vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

$125/month

Price

CA$0

4.5

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136488-220131/Flipcause-vs-Zeffy)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$125/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-136488/Bonterra-Guided-Fundraising-vs-Flipcause)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$99/month

Price

$50/month

4.2

Features

4.3

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.65 (339)](https://www.capterra.com/p/136488/Flipcause/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$125/month

Price

$125/month

4.5

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-136488/Bloomerang-vs-Flipcause)