--- title: "Compare Neon CRM vs Funraise 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Neon CRM and Funraise based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/102088-154623/NeonCRM-vs-Funraise" page_type: "comparison" language: "en" --- # Neon CRM vs Funraise Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMFunraise2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.5 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [620 reviews](#user-reviews) Positive 554 Neutral 39 Negative 27 [## Funraise](https://www.capterra.com/p/154623/Funraise/)[4.5 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment Based on [122 reviews](#user-reviews) Positive 111 Neutral 6 Negative 5 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,740 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Not enough reviews Feature ratings Credit Card Processing 4.4 Electronic Payments 4.5 For Nonprofits 4.3 Member Database 4.3 Accounting 2.0 \--%Fit Not enough reviews Feature ratings Credit Card Processing 4.0 Electronic Payments 4.5 For Nonprofits \-- Member Database \-- Accounting 3.8 User satisfaction User satisfaction 4.3 User reviews[620](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.5 User reviews[122](https://www.capterra.com/p/154623/Funraise/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.5 Customer support 4.8 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach. Best for Funraise is perfect for nonprofits who want to scale by accessing new donors through digital fundraising or customizing the online donation experience. Get started for free and grow with Funraise. ## User reviews Pros & cons JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) Paul L. Founder and Director > "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Paul L. Founder and Director > "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) NL Natalie L. Director of Communications and Events > "I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) CJ Charlotte J. x > "It's quite easy to use and intuitive, apart from certain reporting challenges and clunkiness when setting up automations and workflows." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JK Julia K. Development Manager > "I like most how easy it is to search for what I'm looking for, and use filters to see what I need to." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122711) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) JM Jordan M. Marketing Manager > "Definitely a positive experience with the company - I think they are doing a great thing making a CRM affordable for small nonprofits and they are very responsive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) BM Brooke M. Administration > "They have been helpful to answer any questions and even provide learning sessions for one on one help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7140298) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) GP Gabby P. Administrator and Program Coordinator > "I have learned a lot about what goes into keeping a nonprofit organized as well as keeping donors motivated/engaged, and I owe that to tinkering around with Neon and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6605685) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) JT Jared T. Executive Director > "Neon is user friendly and connects well with our other software platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3736806) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) LS Lauren S. Director of advancement > "Coming from Blackbuad and Raiser's Edge, it was really important to find a software that was user friendly and easy to learn. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2712169) TS Tiffany S. Fundraising and Communications Manager > "Not intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) MB Megan B. Chief Philanthropy Officer > "The account profiles are user friendly and intuitive. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___2422829) EP Emily P. director > "It has always been difficult to understand the functions, the system is not very intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) LS Lainie S. Treasurer > "It is not intuitive how to set things us and takes much longer than it should. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2782733) ER Ed R. Interim Executive Director > "Started out with NEON when it was first starting and they helped develop many necessary tools for the integration of our system to website." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2704220) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CH Clarate H. Director of Operations and Community Relations > "The integration process between that and Neon was seamless." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2705299) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) SB Sarah B. Office Administrator > "It's integration with various other apps is seamless." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___2777792) AL Amanda L. President > "Too expensive for what is included, horrible customer support, may take over a week to respond." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6151068) NL Natalie L. Director of Communications and Events > "Other platforms out there are far more simpler than what we were using." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) HP Hild P. Program Director > "The Neon CRM makes my life easier and saves so much time." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) BB Becky B. National Director of Development and Communications > "I don't like the barriers to customer service/tech support." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) RH Rebecca H. Director of Development > "Their fundraising pages are another major strength — you can create donation landing pages with a lot of automation built in, which..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7155228) ES Emily S. Associate Director of Development > "Funraise is not as customizable - you can't add your own data fields to track information outside of what Funraise has built in." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7184526) DB Deanne B. Social Impact And Fundraising Manager > "What I like most about Funraise is that it brings our core fundraising tools into one platform that is clearly built for nonprofits..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7152972) Brad N. President > "They charge extra for emails and their email editor is awful, very little ability to customize, add images, etc." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7158900) RH Rebecca H. Director of Development > "I’ve also been very impressed with the donor management features, including tools for donor cultivation, task creation, and automated..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7155228) NA Natalie A. CEO > "There was not a lot that I didn't like about switching over. If I had to say something, maybe a writing out plan or two on how to..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7167023) ANJ Ashley Nicole J. Founder, Executive Director > "They have continued launching new and helpful features, like relationship tracking, annual reporting, texting to donors within..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7045051) RH Rebecca H. Director of Development > "There have been times when it wasn’t immediately clear how to use a feature or even what certain tools were designed for." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7155228) RH Rebecca H. Director of Development > "I’ve been able to schedule Zoom calls with very short turnaround times and get questions answered quickly, along with personalized..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7155228) AB Alexis B. Development Coordinator > "I don't like that there isn't an easy way to group tickets for sponsors at events." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7152772) KB Keri B. Executive Director > "We appreciate the tools and coverage for most needs: peer to peer, campaigns, DAF and stocks, events and auctions." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7152921) Brad N. President > "Every single thing I've requested, I've been told they don't have that option or a complicated, user-unfriendly work around." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7158900) DB Deanne B. Social Impact And Fundraising Manager > "The support team and educational resources give us confidence to expand how we’re using the product over time, even with limited..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7152972) Luke W. Director of Development > "The auction system feels a bit clunky compared to the rest of the platform." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7136349) AT Andrea T. Director of Stewardship > "It made our special event ticket sales simple to manage, and I love that I can quickly print a ticket list for check-in or easily..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7048359) KD Kristina D. Executive Director Board Chair > "In 2024, after receiving a huge charge because we did not process enough donations in the year, we contacted Funraise and cancelled. " [See full review](https://www.capterra.com/p/154623/Funraise/#SoftwareAdvice___7022608) RC Rob C. Executive Director > "I like having an economical solution for my non-profit to manage and track incoming contributions to our ministry. " [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7152880) DC Dev C. Administration and Program Development > "Some software does not integrate easily." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7161386) JB Jacqueline B. Director of Operations > "Updates and new features roll out with some regularity, which signals that the team is listening to user feedback and actively..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7137980) KD Kristina D. Executive Director Board Chair > "Our non-profit suffered the loss of my grandson in 2022 at 7 years old leaving our Board in rough emotional condition. " [See full review](https://www.capterra.com/p/154623/Funraise/#SoftwareAdvice___7022608) IF Iman F. Director of Communication > "It’s a reliable partner in turning community support into real-world impact, and a great fit for teams that value both donor..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7062383) RL Rees L. Project manager > "The campaigns are not as easy to use and seems more limiting." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7160406) LR Laramie R. National Development Coordinator > "They clearly outlined what the onboarding process looks like and have useful articles, and live support for all steps." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7170777) JB Jessica B. Development Director > "There are also small annoying things that make data-entry more time-consuming than it needs to be for gifts that are made outside of..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___6413795) Michelle S. Development Operations Officer > "They have even worked with us on some custom solutions that were later rolled out as platform features!" [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7115273) LL Lea L. Volunteer > "Fees for online transactions are too high when donors cover fees" [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___6338469) KF Kyle F. Manager of Institutional Partnerships > "Their team has been responsive, we've found creating sites and giving forms easy, and we're ready to roll out the platform!" [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7163899) PJD Pastor Jim D. President > "They responded 5 days later saying they would cancel our account." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___6380115) IF Iman F. Director of Communication > "The reporting and analytics help us understand donor behavior, optimize campaigns, and steward relationships more intentionally." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7062383) NG Nancy G. Executive Director and COO > "Sometimes the interface for editing text is problematic, such as when you want to edit white text and the editing area has a white..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2909482) Luke W. Director of Development > "I also like the dashboard and reporting tools—they make it easy to track performance without digging around." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7136349) KL Karen L. Director of Campaign Development > "That process can often be overwhelming for people and they often don't know what to write. " [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___3787459) JB Jacqueline B. Director of Operations > "The platform has a relatively short learning curve, making it accessible even for team members who aren't especially tech-savvy." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7137980) NG Nancy G. Executive Director and COO > "On the Funraise platform, I find the integration of Sites, Events, Tickets, and Giving Forms to be confusing." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2909482) Michelle S. Development Operations Officer > "The support staff know their product well and are determined to help us create or find solutions for all our needs." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7115273) MV Marcela V. Graphic Designer > "Sometimes having only pre-existing templates can be a bit boring if you want to create different pages for your campaigns." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2742611) Lisa A. Executive Director > "We love that the free platform version gives us all the necessary tools we need to manage our donor database." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7105811) KL Kelly L. Development Manager > "Some customization requires too much coding for employees that are not well versed in that area" [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2749558) ANJ Ashley Nicole J. Founder, Executive Director > "After sitting through demo after demo, it was clear Funraise was an innovative startup looking to serve their nonprofit clients in..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7045051) LB Lori B. Director of Development > "then you build a skeleton platform for them. Why don't you send me emails using your own platform." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2720173) Luke W. Director of Development > "The user experience is really strong—everything from checkout to forms feels clean and easy." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7136349) SS Susan S. Director of Development > "We found the tracking donors not as sophisticated as other programs. " [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2637819) ES Emily S. Associate Director of Development > "It integrates smoothly with many of the other digital platforms we use." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7184526) KL Karen L. Director of Campaign Development > "Certain things are not intuitive." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___3787459) IF Iman F. Director of Communication > "Funraise has become a critical part of how the Bahati Foundation raises funds to scale our youth cycling programs." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7062383) HL Henry L. Director of Events > "Not having built in email and no incentive management. " [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2734384) Michelle S. Development Operations Officer > "Funraise's customer service is excellent - they are very responsive to issues and inquiries we have about the platform." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7115273) SD Shaney D. Foundar > "It's a great feature but it does not fully work right for my needs." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2910848) ST Sarah T. Development Manager > "It’s been a helpful tool for managing fundraising efforts and getting campaigns up and running quickly." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7111144) NG Nancy G. Executive Director and COO > "Sometimes the interface for editing text is problematic, such as when you want to edit white text and the editing area has a white..." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2909482) AT Andrea T. Director of Stewardship > "Funraise has truly streamlined our event and donation workflow." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7048359) KL Karen L. Director of Campaign Development > "That process can often be overwhelming for people and they often don't know what to write. " [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___3787459) LM Laura M. Developments Coordinator > "Funraise has been very easy to learn and navigate, even for team members with different technical levels." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7156052) KL Karen L. Director of Campaign Development > "Certain things are not intuitive." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___3787459) Lacy K. Vice President of Financial Development > "They are always open to feedback and keep us very informed on new and updated features." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7180440) NG Nancy G. Executive Director and COO > "On the Funraise platform, I find the integration of Sites, Events, Tickets, and Giving Forms to be confusing." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___2909482) SM Sharla M. development coordinator > "Their customer support is incredible--by far the best of any software I've used!" [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___7153247) KL Karen L. Director of Campaign Development > "Certain things are not intuitive." [See full review](https://www.capterra.com/p/154623/Funraise/#Capterra___3787459) [View Reviews](https://www.capterra.com/p/154623/Funraise/reviews/) ## User interface 4.33 (620) [Funraise](https://www.capterra.com/p/154623/Funraise/) 4.48 (122) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM 44/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Funraise Top features 47/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/154623/Funraise/#features) ### Recognition Neon CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Funraise is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Funraise Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Funraise - By Funraise - Located in United States - Founded in 2015 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0/year Price $119/month 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-154623/DonorPerfect-Fundraising-Software-vs-Funraise) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) $0/year Price $0/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/154623-156860/Funraise-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $0/year Price $0 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/154623-172048/Funraise-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0/year Price CA$0 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/154623-220131/Funraise-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0/year Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-154623/Bonterra-Guided-Fundraising-vs-Funraise) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Funraise](https://www.capterra.com/p/154623/Funraise/)[4.48 (122)](https://www.capterra.com/p/154623/Funraise/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $0/year Price Contact vendor for pricing 4.2 Features 4.1 4.4 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/154623-247647/Funraise-vs-Blackbaud-Raiser-s-Edge-NXT)