# Compare Neon CRM vs Donorbox 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and Donorbox based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-156860/NeonCRM-vs-Donorbox --- # Neon CRM vs Donorbox Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMDonorbox2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [618 reviews](#user-reviews) Positive 552 Neutral 39 Negative 27 [## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment SM Based on [625 reviews](#user-reviews) Positive 606 Neutral 18 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,451 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Not enough reviews Feature ratings Credit Card Processing 4.4 For Nonprofits 4.3 Electronic Payments 4.4 Accounting 2.0 Member Database 4.3 82%Fit High performer Feature ratings Credit Card Processing 4.5 For Nonprofits 4.8 Electronic Payments 4.8 Accounting 4.0 Member Database 4.3 User satisfaction User satisfaction 4.3 User reviews[618](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent profiles..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for training,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more effective..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the easiest..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer service..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully utilized,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the company..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient, and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with a..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that (in..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) SM Stephanie M. Senior Manager, Marketing and Communications > "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944) CB Christian B. Public Relations > "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840) SA Sara A. Grant Writer and Marketing Specialist > "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) Hugo G. Mobile developer > "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032) MP Matt P. CEO > "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096) EW Emily W. Founder > "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886) HC Hakim C. Executive Director > "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) Debbie O. President > "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101) KH Kipkorir H. Engineer > "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858) JM John M. Owner > "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918) JO Jennifer O. Marketing Director > "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815) RM Rachel M. Founder > "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024) DA Dmitrii A. Owner > "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796) SV Suzanne V. Volunteer > "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025) SL Scott L. Chief Executive Officer > "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905) SZ Sophia Z. CEO > "I don’t like that we need to have a separate account with a 3rg party processor for payouts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) MN Majorine N. Team Lead > "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JG Jeremy G. CEO > "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838) CB Carey B. CEO > "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185) JC John C. Treasurer > "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) BB Bryan B. College Pastor > "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110) SC Shalyn C. Founder > "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996) CH Candice H. Executive Director > "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029) TK Tapiwa K. Treasurer > "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812) MN Majorine N. Team Lead > "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JB Jeanna B. Development Manager > "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987) SH Shane H. CEO > "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164) LP Lara P. Artistic director > "I don't fully get the link to Stripe and the commission is too high especially on small donations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896) JL Jessica L. office manager > "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) AF Andy F. Development Coordinator > "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049) SA Sara A. Grant Writer and Marketing Specialist > "We love the customizable features, recurring donation options, and the ability to track donor activity in one place." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) DJ David J. Big man > "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411) JP Josh P. System Administrator > "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939) SC Steven C. Founder > "Event management tools feel a bit limited compared to dedicated event platforms." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) WM William M. President and Founder > "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053) MB Madison B. Founder and Director > "There aren’t a ton of free functional options besides the donation tiers." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032) NC Nicole C. Founder > "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) MF Mykeva F. Founder > "At times the learning curve for newer features felt a little unclear and needed extra documentation." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) AF Allison F. Training Coordinator > "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854) WT William T. Founder > "Limited design options, templates are not very inspiring, but that's to be expected." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931) DO Declan O. Office Manager > "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949) LL Linda L. President > "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911) NC Nicole C. Founder > "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) ER Edessa R. Executive Director > "It took a while to learn to navigate the portal towards designing a campaign." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819) MF Mykeva F. Founder > "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) ID Innomama D. Founder > "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882) LM Latifah M. Director > "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515) GF Grant F. Pastor > "I think there's a lack of style and editing ability for your campaigns." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382) MP Maria P. Grants Manager > "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) MP Maria P. Grants Manager > "Donor management is lacking, so we still need a separate tool for that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) SC Steven C. Founder > "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) PC Patty C. Volunteer, Orphanage and Dog Shelter > "I added it, but it's a bit hacky and not as clean as other integrations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280) AN Anne N. Secretary and Treasurer > "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) JP Jessica P. Candidate > "The previews aren’t always super helpful at picturing what the layout will look like." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847) NS Noma S. Founder and CEO > "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822) BC Blair C. Candidate > "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106) KR Katie R. Program Administrator > "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701) AC Amora C. Ceo > "Platform and processing fees can add up.”" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734) RV Rebecca V. Executive Director > "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757) CS Cassandra S. owner and therapist > "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696) CC Camille C. Owner > "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527) VL Valerie L. Strategic Partnerships and Communications Manager > "Sometimes it was difficult to connect to the card reader." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708) DB Dawnn B. Program manager > "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048) AL Aaron L. Trading Assistant > "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726) JC John C. Treasurer > "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) NC Noelle C. Executive Director > "Most nonprofits have no money. " [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033) JL Jessica L. office manager > "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) KE Kristina E. Founder > "It took me a while to set up my account but in also a potato on a compute." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198) NG Nolwandle G. Principal > "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741) BG Brittany G. Executive Director > "Some of our elderly donors don't even have email and can't do that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783) AN Anne N. Secretary and Treasurer > "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) SZ Sophia Z. CEO > "The processing fees are also higher than we’d appreciate as a non-profit." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) YB Yosef B. Director of Marketing > "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875) LF Lauren F. Founder Director > "It can be a bit tricky to navigate for the Organization." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881) HC Hakim C. Executive Director > "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) RK Rizwana K. ED > "Can’t create campaign on the app" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907) NW Nicole W. Director of Revenue > "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083) GS Gary S. Secretary > "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827) MF Mykeva F. Founder > "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) SM Sharelle M. Founder > "I would say I still think the fees are a bit high for 501c3 payments." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769) [View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) ## User interface 4.33 (618) [Donorbox](https://www.capterra.com/p/156860/Donorbox/) 4.80 (625) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 44/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Donorbox 34/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/156860/Donorbox/#features) ### Recognition Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Donorbox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Donorbox - By Donorbox - Located in United States - Founded in 2014 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $0/month Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0/month Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0/month Price CA$0 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $0/month Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $0/month Price $50/month 4.6 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox)