# Compare Neon CRM vs Panorama  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neon CRM and Panorama  based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/102088-166550/NeonCRM-vs-Panorama

---

# Neon CRM vs Panorama Features and Cost Comparison

Last updated June 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Neon CRMPanorama 2/4 selected

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.5 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

[## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [619 reviews](#user-reviews)

Positive

553

Neutral

39

Negative

27

[## Panorama](https://www.capterra.com/p/166550/Panorama/)[3.5 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

Starting Price

$975.00/year

Value-for-Money

3.2

Functionality

3.4

Ease of Use

3.5

Customer Service

3.5

Reviews Sentiment

AH

CG

ar

Based on [103 reviews](#user-reviews)

Positive

70

Neutral

7

Negative

26

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## Summary

* * *

Key features rated by users

Features selected based on 5,311 reviews from fundraising software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Credit Card Processing

4.4

Payment Processing

4.4

Electronic Payments

4.5

Donor Management

4.4

Contribution Tracking

4.8

58%Fit

Not enough reviews

Feature ratings

Credit Card Processing

\--

Payment Processing

3.9

Electronic Payments

\--

Donor Management

3.8

Contribution Tracking

4.0

User satisfaction

User satisfaction

4.3

User reviews[619](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

3.5

User reviews[103](https://www.capterra.com/p/166550/Panorama/reviews/)

Ease of use

3.5

Functionality

3.4

Value for money

3.2

Customer support

3.5

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$975Per Feature, Per Year

-   Free version
-   Free trial

Best for

Best for

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach.

Best for

Nonprofits, schools, and charities of every size.

## User reviews

Pros & cons

KC

Kate C.

Project Coordinator

> "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

AA

Amanda A.

Operations Manager

> "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JM

Jordan M.

Marketing Manager

> "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722)

HL

Heidi L.

Executive Director

> "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283)

KS

Kaitlyn S.

Executive Director

> "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

KC

Kate C.

Project Coordinator

> "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

JG

JEN G.

Development Manager

> "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

CH

Cathy H.

Director of Membership

> "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

JL

Julia L.

Administrative Consultant

> "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

LT

Linden T.

Executive Director

> "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387)

AA

Amanda A.

Operations Manager

> "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

CR

Christy R.

Director of Operations

> "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

RD

Rachel D.

Development Director

> "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042)

AA

Amanda A.

Operations Manager

> "Quite basic, does not allow for as much customization of reports and fields as I would like."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JP

Judy P.

Board Treasurer

> "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

CJ

Charlotte J.

x

> "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

JP

Judy P.

Board Treasurer

> "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

EH

Elizabeth H.

Gift Administration Manager

> "One other minor thing is not having an important field option for a query to get a correct data pull."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786)

KC

Kate C.

Project Coordinator

> "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

NT

Nicole T.

Development Coordinator

> "I don't love Neon's donation forms because I wish they were more customizable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

KC

Kate C.

Project Coordinator

> "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

JE

Jennifer E.

CPA

> "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

GD

Galen D.

Director of Operations

> "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

SF

Sarah F.

ED

> "Also, they try to push you into using their payment portal by making it onerous to import soft credits."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

HP

Hild P.

Program Director

> "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

EC

Eli C.

development specialist

> "Also, their reporting feature can be burdensome, particularly their donor and donation reports."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941)

MR

Mary R.

Assistant Administrator

> "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154)

DH

Daisy H.

Executive Assistant

> "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050)

Paul L.

Founder and Director

> "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381)

CR

Christy R.

Director of Operations

> "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

SC

Sarah C.

Manager

> "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306)

VR

Verified Reviewer

Director

> "They have few resources for educational systems and managing alumni."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992)

CH

Cathy H.

Director of Membership

> "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

KM

Kate M.

Director Resource Development

> "The training was a little difficult because things changed right after we would train on them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423)

AA

Amanda A.

Operations Manager

> "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

RK

Rob K.

CEO

> "It doesn't work with my email (Google)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408)

JG

JEN G.

Development Manager

> "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

Sarena C.

Executive Director

> "Reports and customization aren’t always straightforward, and it takes some time to learn."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

CG

Channing G.

Membership, Volunteer and Development

> "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656)

HF

Hannah F.

Operations and Community Relations Manager

> "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200)

CB

Carolyn B.

Program-Development Director

> "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418)

SS

Susan S.

Box Office Manager

> "There are a few features that don't work the way that I want or expect them to work."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

RM

Roberto M.

Deputy Director

> "Overall it has helped us to consolidate information about our donors and members which has been a great help."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

JH

Jenyl H.

Director of Finance and Operations

> "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362)

MS

Maya S.

Executive Director

> "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

CH

Cathy H.

Director of Membership

> "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

CR

Christy R.

Director of Operations

> "Instead, we've had to send emails and wait days for a response."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

KC

Kate C.

Project Coordinator

> "This helps keep engagement organized without constant manual tracking."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

KS

Kathryn S.

Grants and Events Manager

> "The ticket sales aspect is difficult to set up."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599)

Sarena C.

Executive Director

> "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

RS

Randy S.

Founder

> "The weird complex "payout" system where I could never find the name of who the payee was!"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

JP

Judy P.

Board Treasurer

> "NeonCRM offers the core functions we need to manage our non-profit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

AD

Adrienne D.

Executive Director

> "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

JW

Jessica W.

Education Director

> "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

MD

Matt D.

Fundraiser

> "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

Paul L.

Founder and Director

> "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381)

RS

Randy S.

Founder

> "The lack of support for website learning and the general dismissal of our small organization's problems."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

KS

Kaitlyn S.

Executive Director

> "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

TS

Tiffany S.

Fundraising and Communications Manager

> "Ticketing function was not working, couldn't get help for over a week, by then it was too late."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

CJ

Charlotte J.

x

> "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

MD

Matt D.

Fundraiser

> "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

RM

Roberto M.

Deputy Director

> "I also appreciate the ease with which we are able to create and track memberships."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

NL

Natalie L.

Director of Communications and Events

> "I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7157085)

MS

Maya S.

Executive Director

> "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

KS

Kaitlyn S.

Executive Director

> "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

JE

Jennifer E.

CPA

> "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

JL

Julia L.

Administrative Consultant

> "It's been a reliable program to keep our donor database updated through the years."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

RS

Randy S.

Founder

> "Customer service was slow and non-responsive to my specific questions. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

Miranda T.

Accounting and HR Coordinator

> "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

MD

Michael D.

Admin

> "What ever you do, do not use this CRM as it will be quite painful if you make the migration."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711)

Miranda T.

Accounting and HR Coordinator

> "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

AD

Adrienne D.

Executive Director

> "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

NT

Nancy T.

CEO

> "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897)

CJ

Charlotte J.

x

> "It's quite easy to use and intuitive, apart from certain reporting challenges and clunkiness when setting up automations and workflows."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

MB

Melissa B.

Development Director

> "I also don't like that thank you letter templates aren't able to be individualized or edited at all."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722)

NT

Nicole T.

Development Coordinator

> "This helps prevent data entry errors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

BB

Becky B.

National Director of Development and Communications

> "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

[View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/)

AH

Anna H.

Volunteer

> "The most impactful features of the product I found the most useful in pivoting from paper in running a silent auction was..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4724577)

LB

Lisa B.

Finance

> "I feel like Panorama glitches in certain tasks."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___6854429)

CG

Chad G.

Sr. Director, Brand Communications & Corporate Reputation

> "Aside from the older looking web templates, and export-based reporting, I'd give Panorama an A- on their auction solution."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4427630)

LB

Lisa B.

Finance

> "It has a lot of glitches we are waiting to get fixed."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___6854429)

AR

Addie R.

Fundraising Chair

> "This platform makes it easy for non-profits to successfully plan and execute an online fundraising event."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4712065)

AH

Anna H.

Volunteer

> "Unable to readily talk to a human unless the service to do so was bought. And the turnaround time to respond to online..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4724577)

AS

Alicia S.

Manager, Stewardship

> "Improvements to the peer-to-peer event pages made the site appear much less dated."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___3656917)

PH

Paula H.

Volunteer Coordinator

> "I especially need a "Contact Name" for the Business donors so thank you letters can be sent out but this has not been added..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4686326)

PH

Paula H.

Volunteer Coordinator

> "We're using Panorama as an online auction at the end of the year and have been successful in achieving our goal."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4686326)

DA

Denise A.

President

> "That I couldn’t have a button for sponsorship That I couldn’t stop the early bird shirt order without erasing all the data"

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4723341)

PH

Paula H.

Volunteer Coordinator

> "Bidding for Good is easy to setup with online auction items and the bidding aspect appears to be easy to use by our bidders..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4686326)

BK

Bill K.

Executive Director

> "For example, I mistakenly set up the site as a "Donation" site and \[SENSITIVE CONTENT\] informed me that I was having..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4388943)

CG

Chad G.

Sr. Director, Brand Communications & Corporate Reputation

> "They have ample documentation, help videos, and great support. "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4427630)

AR

Addie R.

Fundraising Chair

> "As a small non-profit, we don't have a fundraising staff and struggled with how to raise money and expand our supporter..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4712065)

JT

Jenny T.

Director of Operations

> "It's been a great experience, especially having help from \[sensitive content hidden\],Customer Success Manager, She is..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4750817)

MM

Mitch M.

Associate Director of Advancement

> "It seems that those creating this software understood a lot about the data collection needed, but have never actually run..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4686644)

NP

Nick P.

Director of Corporate Communications

> "I liked the ease of use and setup, as well as the transparency and accessibility of the support staff."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4469040)

KW

Kevin W.

SR Mgr

> "Does not work for stated purpose and can not get the errors corrected"

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4270304)

KD

Kathleen D.

Office Manager/CRM Specialist

> "The interface is easy to look at (colors, fonts). "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4712103)

KD

Kathleen D.

Office Manager/CRM Specialist

> "There are far too many bugs in the software that do not get resolved. "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4712103)

AV

Alex V.

Director of Advancement

> "Panorama is easy to use, and the copy feature is the best. "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4699023)

HJ

Heidi J.

Director of Administration

> "Giftworks seems a little inefficient, a little clunky."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4713690)

BK

Bill K.

Executive Director

> "What I like most is the help I received from \[SENSITIVE CONTENT\] from Technical Support. "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4388943)

BG

Billie G.

Webmaster

> "This is in spite of me trying carefully to be succinct as to the problem."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4687372)

CG

Chad G.

Sr. Director, Brand Communications & Corporate Reputation

> "Very reliable and mostly intuitive. "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4427630)

BK

Bill K.

Executive Director

> "I am not IT, so I struggled to set up our website. "

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___4388943)

LK

Lorraine K.

Executive Director

> "I signed on to this program because it used to be FirstGiving and they had a very responsive support and customer service..."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___2543867)

VR

Verified Reviewer

President

> "Trying to log into our platform with Chrome and Firefox and can't log-in. When you try to reset your password a "page does..."

[See full review](https://www.capterra.com/p/166550/Panorama/#GetApp___2698844)

SH

Sherree H.

Rep

> "Able to let my customers , family and friends get a better view of my products."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___2857653)

RW

Renee W.

Operations Director

> "There is no way to export data."

[See full review](https://www.capterra.com/p/166550/Panorama/#Capterra___3091775)

CB

Carlene B.

Director, Development and Communications

> "Rumor has it that the server-based GiftWorks was a solid and useful product."

[See full review](https://www.capterra.com/p/166550/Panorama/#SoftwareAdvice___2291389)

TP

Terri P.

Development Manager

> "Essentially we are risking losing 10+ years of data and they could care less. If you value your data at all I would NOT go..."

[See full review](https://www.capterra.com/p/166550/Panorama/#SoftwareAdvice___2760904)

[View Reviews](https://www.capterra.com/p/166550/Panorama/reviews/)

## User interface

4.33 (619)

[Panorama](https://www.capterra.com/p/166550/Panorama/)

3.54 (103)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Neon CRM

Top features

46/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/102088/NeonCRM/#features)

Panorama

40/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/166550/Panorama/#features)

### Recognition

Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Panorama is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Neon CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Panorama

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neon CRM

-   By Neon One
-   Located in United States
-   Founded in 2000

Panorama

-   By FrontStream
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

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[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.54 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

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vs

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4.1

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[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.54 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

vs

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$975/year

Price

$0

3.4

Features

4.5

3.5

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[View full comparison](https://www.capterra.com/compare/166550-172048/Panorama-vs-Givebutter)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$99/month

Price

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4.2

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang)

[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.54 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

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$975/year

Price

Contact vendor for pricing

3.4

Features

4.5

3.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/154664-166550/Tithe-ly-Church-Giving-vs-Panorama)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.54 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

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$975/year

Price

Contact vendor for pricing

3.4

Features

4.4

3.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-166550/Bonterra-Guided-Fundraising-vs-Panorama)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising)

[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.54 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

vs

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$975/year

Price

$125/month

3.4

Features

4.3

3.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-166550/Bloomerang-vs-Panorama)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

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Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/102088-134209/NeonCRM-vs-Glue-Up)

[Panorama](https://www.capterra.com/p/166550/Panorama/) [3.54 (103)](https://www.capterra.com/p/166550/Panorama/reviews/)

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