# Compare Neon CRM vs ThankView 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and ThankView based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-183093/NeonCRM-vs-ThankView --- # Neon CRM vs ThankView Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMThankView2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [618 reviews](#user-reviews) Positive 552 Neutral 39 Negative 27 [## ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) Starting Price $3000.00/year Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [213 reviews](#user-reviews) Positive 212 Neutral 1 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,276 reviews from fundraising software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Credit Card Processing 4.4 Payment Processing 4.4 Electronic Payments 4.4 Donor Management 4.4 Contribution Tracking 4.8 \--%Fit Missing features Feature ratings Credit Card Processing NA Payment Processing NA Electronic Payments NA Donor Management 4.5 Contribution Tracking NA User satisfaction User satisfaction 4.3 User reviews[618](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.9 User reviews[213](https://www.capterra.com/p/183093/ThankView/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from $3000Flat Rate, Per Year - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for For Universities, Colleges, K-12 Schools, Non-Profits, Health Centers and foundations. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make it..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent profiles up..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for training,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we can..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more effective..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the easiest..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer service..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) Paul L. Founder and Director > "First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully utilized,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the company..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am constantly..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient, and very..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with a..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are already..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) Paul L. Founder and Director > "Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7147381) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that (in..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) BP Brittany P. Director of Annual Giving and Advancement Communications > "We share our account across multiple divisions, allowing us to use it for prospective students, parents, alumni,..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955) NJ Natasha J. Associate Director of Donor Stewardship > "It takes a while to send test videos during work hours." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431) NJ Natasha J. Associate Director of Donor Stewardship > "ThankView is a user-friendly platform I employed to record student messages for our annual solicitations and send..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431) NM Nick M. Senior Director of Advancement Operations > "The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142) JB Jaime B. Director of Enrollment Marketing > "A mobile-friendly, quick, platform I can use to push out dynamic, customizable messages to a variety of audiences." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897) CS Chelsea S. Assistant Director of Annual Giving > "I've seen people open emails, watch videos, and they are at a lower star score than others." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402) VB Virginia B. Assistant Director > "It makes connecting to uninvolved alumni so much easier and puts the human aspect back into supporting a tangible..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6072607) KB Kaylee B. Marketing and Development Coordinator > "I didn't like figuring out the difference between contacts and lists at first, and an add-on video vs a recording." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4389369) CL Christopher L. Annual Giving Officer > "This is great for fundraising solicitation as well as event notification and general outreach." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6179810) BH Britni H. Donor Relations Manager > "We really thought we would be able to integrate this with our database, and it hasn't worked out very well so we..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3783142) TJ Thanavy J. Stewardship and Events Officer > "I can easily make videos from students or other university community members to share with others." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5011376) AP Ariel P. Admissions Counselor > "Sometimes the website can be a little but slow and not allow me to use music in my Campaign." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4431077) NM Nick M. Senior Director of Advancement Operations > "Our students and coaches love making videos to show their impact of donations made to their programs." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142) AF Audrey F. Marketing Manager > "I don't like how I have to pay for more contacts, unlimited or a higher number with the base package would be..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4434837) Lauren Kay W. VP, Philanthropy and Education > "Now, we use ThankView in a number of creative ways, including donor updates, donation-specific thank you messages, and..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4393488) TC Tami C. Marketing Team > "It is really expensive for a small non-profit. " [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6083838) MB Maura B. Communications Coordinator > "It's easily customized and has a great step-by-step format that makes training new users painless." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4805056) JB Jaime B. Director of Enrollment Marketing > "I really don't have very many grievances." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897) CS Chelsea S. Assistant Director of Annual Giving > "We can easily and meaningfully connect with our audience in quick and effecient ways." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402) AC Almamy C. Responsable Digital & Business Planning > "Customer service takes a long time to respond to needs" [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4213875) Caylin H. Director of Development & External Relations > "There are multiple options and services to complete and customize your video package to produce a professional message..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4304631) Melissa C. Admissions Counselor > "It's a little challenging for team members who are not "tech" savvy." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4396774) NJ Natasha J. Associate Director of Donor Stewardship > "It's s fun and personal way to thank donors and engage them with their scholarship recipients." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431) JW Jacob W. Philanthropy engagement ambassador > "I’ve never ran into an issue that I thought needed to be fixed or could be fixed" [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4522836) JH Julia H. Director of Annual Giving > "ThankView has allowed us to use video at scale, sending personalized touches to many people with a small investment of..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868) MP Melissa P. Associate Director of Advancement > "I don't love the new pricing structure, which is based on number of contacts loaded into the account." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3295329) JL Jason L. Senior Director of Advancement Operations > "I like that it is easy and simple to use and is a great way for our organization to steward donors in a fast-paced..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4843450) CE Carrie E. FVP, Commercial Sales Manager and Marketing Officer > "Holiday theme templates seem to be a little "unprofessional" feeling for business-to-business communications." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3157496) JH Julia H. Director of Annual Giving > "I love the ability to create custom landing pages with different imagery depending on the focus of the video." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868) JH Jenny H. Assistant Director of Donor Relations > "I do not like the recent change to the "combining videos" function." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768) LS Lynsey S. Director of Partnerships > "That personal connection helped us increase our fundraising by 38%. " [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4938553) CM Cody M. Major Gift Officer > "We wish there was a better way to manage lists with multiple gift officers in the platform uploading their..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847949) CR Celena R. Donor Engagement Manager > "I have been using ThankView for donor stewardship and recognition." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6060607) JH Jenny H. Assistant Director of Donor Relations > "I don't like that you have to take an additional step or that you have to name the combined video now." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768) SG Shaq G. Associate Director of Development > "They like receiving the video messages — it’s nice to receive a custom video in your inbox among all of the other junk..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4714982) AB Adrian B. Annual Giving Coordinator > "Cannot embed forms from some sites." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3133796) JG Joshua G. Executive Director > "It is such an easy and meaningful way to connect with donors and supporters. And people love it--we get so many..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5050931) JW Jessica W. Stewardship Officer > "I don't like that we have to pay extra for special intro music." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3254349) JT Jordan T. Senior Scholarship and Data Coordinator > "I have found that it has great potential for us to connect students with donors, as students feel comfortable..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4469431) Katie K. Director of Advancement > "Having to delete videos from the library one-by-one" [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3214377) CD Carly D. Stewardship and Leadership Giving Analyst > "The flexibility of how we can incorporate videos via text or email, and getting creative on different ways to use..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3724163) JL Jonathan L. Enrollment Coach > "After uploading is done, sometimes the website can get confusing." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3369609) KF Kanisha F. Assistant Director of Annual Giving > "I love to see the features before and after emails are sent." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952) JD Jennifer D. Senior Associate Director, Stewardship & 1839 Society > "ThankView does not currently integrate with our CRM. " [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3314218) SW Savannah W. Donor Relations Coordinator > "We are thriving with our donor touch points and it's all thanks to Thankview!" [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4894752) AB April B. Executive Consultant > "I always get a message that I haven't sent my test email when I have." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3253413) DH Dacia H. Manager of Donor Stewardship > "I've received nothing but great reviews from donors who receive our ThankView videos about how special they feel..." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4373123) LE Lynn E. Director of Web Development and Digital Communications > "The inability to upload information for multiple individuals with the same email address within the same campaign." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2626030) BP Brittany P. Director of Annual Giving and Advancement Communications > "It gives us some variety in our communications." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955) KW Kimberly W. Senior Manager of Donor Relations > "During the pandemic, we've been using ThankView to email tax acks and I have JUST enough space for the lax language." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847975) CT Courtnay T. Director of Annual Giving > "We were able to check in with donors, continue to cultivate relationships, and even solicit gifts during that time." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4256178) CK Carol K. Director of Planned Giving > "It is not clear how this integration will work." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3141928) JL Jason L. Senior Director of Advancement Operations > "I also like the integration with Raiser's Edge NXT" [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4843450) KA Kate A. Assoc. Director, Donor Loyalty > "The video library has become a daunting space that I avoid like the plague." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2430885) KF Kanisha F. Assistant Director of Annual Giving > "I enjoy learning about individual campaigns and all campaigns." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952) JM Jen M. Associate Director of Donor Relations > "It takes a while to figure out how to use without training, not always the most user-friendly." [See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847859) [View Reviews](https://www.capterra.com/p/183093/ThankView/reviews/) ## User interface 4.33 (618) [ThankView](https://www.capterra.com/p/183093/ThankView/) 4.92 (213) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 46/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) ThankView 22/48 - Access Controls/Permissions - Accounting Integration - ACH Payment Processing - AI Copilot - Alerts/Notifications - Alumni Management - API - Auction Management - Campaign Analytics - Campaign Management - Contact Management - Contribution Tracking - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Dashboard - Data Import/Export - Donor Discovery - Donor Management - Electronic Payments - Email Marketing - Email Reminders - Event Management - Event Scheduling - Forms Management - For Nonprofits - Generative AI - Gift Matching Management - Goal Setting/Tracking - Grant Management - Interaction Tracking - Membership Management - Mobile Access - Mobile Giving - Online Forms - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Social Media Integration - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/183093/ThankView/#features) ### Recognition Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to ThankView ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ThankView Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 ThankView - By EverTrue - Located in United States - Founded in 2010 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $3000/year Price $119/month 4.7 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-183093/DonorPerfect-Fundraising-Software-vs-ThankView) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $3000/year Price $0 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/172048-183093/Givebutter-vs-ThankView) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) vs [Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[4.69 (693)](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/reviews/) $3000/year Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/154664-183093/Tithe-ly-Church-Giving-vs-ThankView) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) $3000/year Price CA$0 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/183093-220131/ThankView-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $3000/year Price $125/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-183093/Bloomerang-vs-ThankView) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $3000/year Price $50/month 4.7 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-183093/DonorSnap-vs-ThankView)