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Neon CRM is the top constituent management platform for organizations and associations that need an all-in-one solution. Manage your supporters, create workflows, and access powerful reports.
Large non-profits in the following industries: healthcare, cause & cure, higher education
Ease of use; cost effective; robust online resources for help and training; NEON contacts were easy to deal with and very supportive.
Likewise, the inability to choose an existing email to send to an individual constituent from their account page is a frustration.
We love NEON so much, and we are so thankful to have such a wonderful and reliable place to manage all of our information.
Neon pay is truly horrible, if you have another option take it.
We have only used the free version so we are hoping this is as great as we are expecting.
There are a lot of bugs in Neon. One of the most frustrating is that sometimes my searches do not return an account until I type out the whole account name.
They know what they're good at and integrate other systems for things that have better, more specialized products like, Eventbrite, Quickbooks and Mailchimp, and consolidates the data.
Now we are stuck, spending thousands on a data transfer. If you are considering Neon, don't.
I really like the platform as it is simple and easy to understand. The reviews can also be given which helps the others to know the marketing strategies and helps them to choose the best strategy.
I made a complaint to the customer service due to some issue still no response from the Wisely. These make me feel unsatisfied to be user of Wisely.
And these can also be useful for investing based on various ways to increase our savings like digital gold marketing. These service is a unique application service.
Low security, it takes long time to receive a replacement card when we lost. Without card we can't do anything.
The thing that i love in wisely is that the compatibility , flexibility and efficiency of use with the all the users. Having a great customer availability and functionality.
It doesn't charge any extra fee for making the reservations so that the clints have to pay. These two aspects founded and they might sort out soon.
The updates are up to date and customer service provided by the Wisely is one of the best in recent times. The strategy are also good and geather every data of the customer and rewards to the users.
The least I like about Wisely is about premium charges are a little bit high.
Michael: I'm Michael. I'm the Executive director of SoCal Adaptive Sports. And I give our CRM a 5. I was using spreadsheets and pieces of paper and that did not work at all, very inefficient. So in 2018, '19, I worked for an organization in North Carolina and we were using Neon, and I really liked it. Pretty easy to use, really good tech customer service. And so when we started looking for a CRM, we investigated some other ones, but I really like Neon and it is performing for us really well. Yeah. We really had some really good technical assistance, customer service, so it's been pretty easy to get it up and running and we've trained a couple of other staff in how to use it. But I think the thing that's made it really easy, again, has been our, I guess our account executive, a guy named Carlos, who's very patient and has helped us to answer all of our questions. Neon CRM, again, it's pretty simple to use. It's not that expensive. So I think in looking at Neon and using Neon as a nonprofit organization, it's doing everything that we need. So we needed to do a BET registration, we needed to build a database, we needed to do fundraising, and keep track more easily. We needed to connect our accounting system to Neon, so it's really been able to do everything that we ask. The thing that Neon has also are a lot of instructional videos. I'm going to start attending some weekly classes for different issues, and so that's really helpful. But again, I think the thing that you want to look at is what is the customer service like, when you have a question, how long do you have to wait? And for Neon questions are answered really quickly and they also have a really good database, questions, and answers. And at least for us, that's been really important because we're a smaller organization, so we've been treated really well. Excellent customer service.
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Neon CRM
Top FeaturesWisely
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