# Compare Neon CRM vs Zeffy 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and Zeffy based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102088-220131/NeonCRM-vs-Zeffy --- # Neon CRM vs Zeffy Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMZeffy2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [618 reviews](#user-reviews) Positive 552 Neutral 39 Negative 27 [## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [479 reviews](#user-reviews) Positive 472 Neutral 2 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,451 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Not enough reviews Feature ratings Credit Card Processing 4.4 For Nonprofits 4.3 Electronic Payments 4.4 Accounting 2.0 Member Database 4.3 76%Fit Missing features Feature ratings Credit Card Processing 4.8 For Nonprofits 4.9 Electronic Payments 4.8 Accounting NA Member Database 4.6 User satisfaction User satisfaction 4.3 User reviews[618](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 4.8 User reviews[479](https://www.capterra.com/p/220131/Zeffy/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 5.0 Customer support 4.9 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) JM Jordan M. Marketing Manager > "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent profiles..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) HL Heidi L. Executive Director > "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for training,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more effective..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) JG JEN G. Development Manager > "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)" [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) CJ Charlotte J. x > "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the easiest..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) EH Elizabeth H. Gift Administration Manager > "One other minor thing is not having an important field option for a query to get a correct data pull." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer service..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully utilized,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) JG JEN G. Development Manager > "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973) KM Kate M. Director Resource Development > "The training was a little difficult because things changed right after we would train on them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) RK Rob K. CEO > "It doesn't work with my email (Google)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RM Roberto M. Deputy Director > "Overall it has helped us to consolidate information about our donors and members which has been a great help." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the company..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient, and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with a..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) CJ Charlotte J. x > "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) RM Roberto M. Deputy Director > "I also appreciate the ease with which we are able to create and track memberships." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that (in..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) MK Mike K. Treasurer > "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033) PR PATRICIA R. VP, Board of Directors > "For example, I needed to reorder my contacts alphabetically and I was unable to do so." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736) DAVID C. Manager > "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487) BC Bill C. President > "Some features are not as customizable as we would like - specifically, the inability to customize membership cards." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414) AlY Angélique Y. Cheif Operations Officer > "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877) TW Thomas W. Co-Founder > "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565) BR Becki R. President > "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582) Sharon J. Treasurer > "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131) PJ Pam J. Officer > "My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485) AO Adam O. Not Applicable > "Help documents, questionable reporting, 15+min delay in close of auctions." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248) RD Robin D. Treasurer > "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556) TM Trina M. Admin Assistant > "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675) DAVID C. Manager > "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487) SZ SAMANTHA Z. Director of Operations > "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128) DO Dawn O. Office Administrator > "For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7137966) CD Cheryl D. Project Manager > "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267) SB Sara B. Chair, Board of Directors > "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259) GP Greg P. Board member > "The learning curve was probably the least favorite." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072) MK Mark K. Chair > "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018) GN Gisele N. Digital Marketing And Efficiency > "I also don't like that administrators don't get refund transaction email confirmations." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352) MB Merle B. Dir. Admin and Finance > "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the support..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593) RL Robert L. Vice President > "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494) Michael R. Board Chair > "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734) KS Karen S. President > "Occasionally I needed help when staff wasn’t available" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206) TT Todd T. Field Director > "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679) AT Allen T. Executive Vice President > "The problems that I encountered were a result of 'user error' due to my inexperience." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270) BR Becki R. President > "Also, the chat option has helped me find exact information in reports that I am looking for!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582) AN Audrey N. Bookkeeper > "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606) MaryAnn W. President > "I love that the funds are automatically transferred on Mondays - no more manual transferring." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736) ZR Zach R. Volunteer > "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084) JD JUAN D. CEO > "This platform provides us with a quick and secure way to receive our donations." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810) Zeeshanali F. Treasurer > "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919) TE Timothy E. Financial Secretary > "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769) MB Merle B. Dir. Admin and Finance > "Some of our donors are abit put off by the appeal from Zeffy for their own use." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593) TT Tara T. Operations Manager > "With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7122414) BM Benadette M. Director and Founder > "There was a slight problem signing up for fund raising." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270) PJ Pam J. Officer > "I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485) BS Brynne S. Community Engagement Coordinator > "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096) CL Cynthia L. Vice-President > "Zeffy provides an ideal platform form for event registrations for my non-profit organizations. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6461761) ML Marica L. Executive Director > "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090) HK Helen K. Fundraising Chair > "Families appreciate knowing their full donation goes where it’s intended, which has encouraged greater participation and..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005106) JC Jeff C. Executive Director > "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405) JP Jillian P. Executive Director > "I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7123925) PG Paula G. Co-founder > "I don't even use all of its capabilities." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236) Michael L. President > "The outbound social media and email pieces looked great." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7125445) YL Yule L. Treasurer > "Left a mess with my donors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448) ST Shannon T. Founder > "Very easy to create beautiful landing pages for fundraising campaigns and emails." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866) AB Amber B. CEO > "I can’t currently think of anything I would change" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676) AM Amy M. Marketing and Communications Director > "So far, we've only used the donation function which was so easy to integrate to our website and social media." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7004846) RH Rochelle H. Membership Chair > "Merging our prior donor database with Zeffy has been a little challenging. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317) AB Amber B. CEO > "I love that it auto generates receipts, for tax deductible purposes." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676) RH Ray H. CEO > "The ticket forms are not very user friendly when imbedded into the website." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246) GN Gisele N. Digital Marketing And Efficiency > "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352) MG Michelle G. Graphic Designer / Volunteer > "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666) MK Mike K. Treasurer > "The ability to create multiple campaigns is very helpful. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033) KS Kristi S. VP, Fundraising, Board of Directors > "Perfect concept and feature, just isnt working and constantly disconnects." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725) MaryAnn W. President > "So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736) RG Reese G. Treasurer > "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508) KC Karen C. Volunteer > "I also love that it makes a check in list for me for my events." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395) KP Kathryn P. Executive Director > "I'm not sure I've connected my bank properly, so that part is still iffy for me." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714) AlY Angélique Y. Cheif Operations Officer > "Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877) CM Cathy M. Admin/Tech > "Most features are very simplified and don't always fit our needs." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943) AP Andy P. Executive Director > "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970) HB Hollie B. Development & Finance Director > "Currently they do not have access to their API." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109) JT Jennifer T. Financial Secretary > "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699) SS Sandy S. VP of Operations > "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091) MP Marissa P. Executive Director > "I love that there is no fee as with a nonprofit we want to use our funds for our mission." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007563) BB Betsy B. Executive Director > "The year before, I used another ticketing site and it was a giant mess." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394) DM David M. Board Member > "Its secure processing, user-friendly interface, support for multiple payment methods, and outstanding customer service make..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4866460) SJ Shannon J. PTIO Treasurer > "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886) MJ Marc J. President > "You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6677673) AC Autumn C. Secretary/Treasurer > "I had no idea how to go about setting up tickets. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206) SH Susan H. Executive Director > "Easy to uploads graphics and pictures to customize events." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005174) SF Sheila F. ED > "Had one small issue with how donation was shown on donor's credit card statement." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952) AF Amy F. Secretary > "It has helped donors give and I have very little to do from the administration end of the process. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005844) FL Faridodin L. President CEO > "This becomes a problem when I want to send an email via the contact option." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050) KC Karen C. Volunteer > "QR codes and tap to pay are the BEST. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395) GG Genevieve G. Executive Director > "I don't like the prompts in the response to purchasers email." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503) JT Jennifer T. Financial Secretary > "I also like that we have the ability to scan e-tickets for check in! " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699) JC Jessica C. Director of Events > "Unable to pre-schedule event reminders." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3526096) [View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/) ## User interface 4.33 (618) [Zeffy](https://www.capterra.com/p/220131/Zeffy/) 4.81 (479) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Neon CRM Top features 44/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) Zeffy 36/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/220131/Zeffy/#features) ### Recognition Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports Zeffy is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value FundraisingSoftware (2026)  Best Value FundraisingSoftware (2025)  Best Value FundraisingSoftware (2024)  Best Value FundraisingSoftware (2023)  Best Value FundraisingSoftware (2022)  ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zeffy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 Zeffy - By Zeffy - Located in Canada - Founded in ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) CA$0 Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/172048-220131/Givebutter-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) CA$0 Price $0/month 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) CA$0 Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-220131/DonorPerfect-Fundraising-Software-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) CA$0 Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/) CA$0 Price $125/month 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136488-220131/Flipcause-vs-Zeffy) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) CA$0 Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-220131/Bloomerang-vs-Zeffy)