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Neon CRM vs UncommonGood: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,614 reviews from Nonprofit CRM users.
% Fit
Feature ratings
Donation Tracking
4.5
Donor Management
4.4
For Nonprofits
4.1
Contact Management
4.1
Fundraising Management
4.2
% Fit
Not enough reviews
Feature ratings
Donation Tracking
5.0
Donor Management
5.0
For Nonprofits
5.0
Contact Management
5.0
Fundraising Management
5.0
User satisfaction
4.3
User reviews553
Ease of use
4.1
Functionality
4.2
Value for money
4.3
Customer support
4.3
5.0
User reviews19
Ease of use
4.8
Functionality
4.9
Value for money
4.8
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Neon CRM is the top constituent management platform for organizations and associations that need an all-in-one solution. Manage your supporters, create workflows, and access powerful reports.

Nonprofit fundraising, donor management, marketing, operations, community and project management, social media, branding, graphic design, website production.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Michael R
Director
5.0

Michael: I'm Michael. I'm the Executive director of SoCal Adaptive Sports. And I give our CRM a 5. I was using spreadsheets and pieces of paper and that did not work at all, very inefficient. So in 2018, '19, I worked for an organization in North Carolina and we were using Neon, and I really liked it. Pretty easy to use, really good tech customer service. And so when we started looking for a CRM, we investigated some other ones, but I really like Neon and it is performing for us really well. Yeah. We really had some really good technical assistance, customer service, so it's been pretty easy to get it up and running and we've trained a couple of other staff in how to use it. But I think the thing that's made it really easy, again, has been our, I guess our account executive, a guy named Carlos, who's very patient and has helped us to answer all of our questions. Neon CRM, again, it's pretty simple to use. It's not that expensive. So I think in looking at Neon and using Neon as a nonprofit organization, it's doing everything that we need. So we needed to do a BET registration, we needed to build a database, we needed to do fundraising, and keep track more easily. We needed to connect our accounting system to Neon, so it's really been able to do everything that we ask. The thing that Neon has also are a lot of instructional videos. I'm going to start attending some weekly classes for different issues, and so that's really helpful. But again, I think the thing that you want to look at is what is the customer service like, when you have a question, how long do you have to wait? And for Neon questions are answered really quickly and they also have a really good database, questions, and answers. And at least for us, that's been really important because we're a smaller organization, so we've been treated really well. Excellent customer service.

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5 screenshots
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5 screenshots

Neon CRM

Top Features
50/50
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • API
  • Calendar Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • CRM
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Forms Management
  • For Nonprofits
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Membership Management
  • Mobile Access
  • Real-Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
See All features
Hide Nonprofit CRM Software Features -

UncommonGood

36/50
Show Nonprofit CRM Software Features +
Neon CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UncommonGood
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Neon CRM
  • By Neon One
  • Located in United States
  • Founded in 2000
UncommonGood
  • By Uncommon Good
  • Located in United States
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