# Compare LiveAgent vs Tossable Digits 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LiveAgent and Tossable Digits based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/102188-147291/LiveAgent-vs-Tossable-Digits

---

# LiveAgent vs Tossable Digits Features and Cost Comparison

Last updated July 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LiveAgentTossable Digits2/4 selected

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

[Tossable Digits](https://www.capterra.com/p/147291/Tossable-Digits/)[4.7 (123)](https://www.capterra.com/p/147291/Tossable-Digits/reviews/)

[## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,786 reviews](#user-reviews)

Positive

1,731

Neutral

48

Negative

7

[## Tossable Digits](https://www.capterra.com/p/147291/Tossable-Digits/)[4.7 (123)](https://www.capterra.com/p/147291/Tossable-Digits/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

116

Neutral

6

Negative

1

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,309 reviews from help desk software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Ticket Management

4.7

Real-Time Notifications

4.6

Customizable Fields

4.4

Third-Party Integrations

4.3

Performance Metrics

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Ticket Management

NA

Real-Time Notifications

NA

Customizable Fields

NA

Third-Party Integrations

1.0

Performance Metrics

NA

User satisfaction

User satisfaction

4.7

User reviews[1,786](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/147291/Tossable-Digits/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

Best for

From an individual person to a large business, we have the ability to be as simple or complex as you need us to be.

## User reviews

Pros & cons

Jacopo R.

CEO

> "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7143864)

RM

Robert M.

Support Engineer

> "It offers a robust suite of features—like multi-channel ticketing and live chat—at a much more accessible price point than its competitors. While the core functionality is excellent,..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501)

SD

Seema D.

CRM

> "LiveAgent offers an all-in-one platform with easy ticket management, fast live chat, helpful automation, simple interface, and useful analytics, making customer support efficient and..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331)

PD

Praveen D.

Customer Support Manager

> "UI can feel outdated, initial setup is time-consuming, advanced features have a learning curve, and integrations are limited."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714)

SD

Seema D.

CRM

> "It streamlined our customer communication by bringing multiple channels into one platform, making support faster and more organized. While there is a slight learning curve and some..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331)

LD

Lukáš D.

CEO

> "However, the lack of responsive, multi-channel support (phone, screen sharing) significantly slows down issue resolution."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

MA

Marykate A.

Management Assoicate

> "The clean, well-organized interface puts everything you need right at your fingertips — whether you're handling tickets, jumping into live chats, or managing multiple communication..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141284)

KV

Kiruluta V.

sales representative

> "The cost can jump to be so high when you are are having more agents to use the solution and would lead to decreased ROI for small businesses"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7094278)

AS

Anamika S.

Designing Head

> "I mostly use liveagent to give support to our field staffs working on the different cornors of the city also this tool is budget friendly and has multiple conferencing tools available."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

LD

Lukáš D.

CEO

> "Additionally, we have been experiencing an inconsistent document rendering bug for over a year — documents sometimes display correctly and sometimes don't."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

JC

Joanne C.

customer service supervisor

> "The available features have allowed us to efficiently meet all of our operational requirements, and it has proven to be a highly effective tool for our team's success."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141360)

RM

Robert M.

Support Engineer

> "The lack of native table editing functionality within the ticket response interface."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501)

MESHVKUMAR P.

IT Associate

> "It really powerful omnichannel help desk solution that solve issue of supporting teams manage customer interactions more efficiently and improve response times."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7119041)

AT

Aryan T.

Business Development

> "LiveAgent setup takes time, UI feels slightly cluttered at first, and some advanced features need a learning curve to use effectively."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7125290)

JPM

Jean-Paul M.

Unit Manager

> "As a governmental entity this has enormously helped improve reaction time towards customers in a way that they are often astonished on how quickly issues can be resolved as compared to..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141166)

VkJ

Vaibhav kant J.

Founder’s office

> "The interface feels slightly outdated compared to some modern support tools, and it takes a little time for new users to understand all the features."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7109237)

FM

Francesco M.

CEO

> "Early on, we also contributed to the Italian translation of the platform, which reflects how closely we’ve followed its development. As our needs grew, we integrated additional features..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

VR

Verified Reviewer

Article assistant

> "Some advanced features require a learning curve, and initial setup—like configuring automation rules—can be slightly overwhelming."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

PD

Praveen D.

Customer Support Manager

> "All-in-one support, easy ticketing, strong automation, fast live chat, and helpful analytics for managing teams efficiently."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714)

AP

Alyssa P.

VP of Customer Success

> "The app makes it difficult for my team to effectively manage our website's chat support from their phones, limiting our ability to respond promptly while on the go."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832517)

LD

Lukáš D.

CEO

> "The platform runs smoothly in day-to-day operations, and updates are deployed with minimal disruption — bugs introduced during updates are rare."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

AS

Anamika S.

Designing Head

> "The mobile app is boring and has Limited video conferencing tools available."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

ArV

Andhale rangnath V.

Customer service associate

> "It seamlessly converts inquiries from email, live chat, phone calls, and social media platforms into trackable support tickets."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578)

SG

Shivbhadrasinh G.

Co-Founder

> "During big sale events when ticket volume spikes, we've noticed some slight delays in loading."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705)

JM

Jordan M.

Sales Associate

> "I can concentrate emails, chats, calls, networks, and forms in a single tray, also counting on automation, gamification, and clear reports."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068)

VR

Vishal R.

Customer Support Executive

> "Live agent is not compatible with mobile devices and this is something that I think that the developers should work on."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7146944)

SK

Sourabh K.

Operations Analyst

> "The kind of business that we have definitely needs a customer satisfaction and resolution software and connecting with them manually one by one really takes a lot of time that's why..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6864796)

SK

Sonu K.

Business Development Manager

> "I did not find anything which did not directly helped in growth of our company it is just that the software is quite premium in terms investment which it asks from companies on the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159)

FM

Francesco M.

CEO

> "We’ve consistently used LiveAgent as our primary ticketing system for customer support, and it has proven to be a solid and dependable solution."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

SP

Sona P.

CRM Manager

> "Whereas the application can be used as a call center, direct responses to customers (features we don't use), contains elements we don't use and are unnecessary."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972)

VR

Verified Reviewer

Article assistant

> "The messaging system, including email and live chat, works seamlessly and helps keep all communication in one place."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

EM

Elliot M.

Field Service Engineer

> "One of the problems arising from the absence of refined permission settings for agents is that it is difficult to grant unique administrative access."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745)

Shivam A.

Business strategist

> "They are rich in features, it almost have every feature I need to talk to my clients and connect to my team for the meetings."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7085821)

BC

Bryan C.

Network Engineer

> "When a CUSTOMER gets a reply from an email the old emails shown as a thread are too hard to read with every line indented with a > to show history."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6833737)

IS

Ishant S.

Chief Marketing Officer.

> "The ticket management system is highly intuitive whereby our staff is able to respond to any client inquiries in real-time through email, chat, and social channels."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029)

NA

Noorul A.

Assistant Manager, Operations

> "The mobile app looks somewhat clunky and contains less functionality as the desktop version which may affect convenient support in the process of usage."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749581)

TT

Titus T.

Administrative Manager

> "The live chat is fast, the ticketing keeps things organized, and it saves me a lot of time dealing with customer queries."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141691)

EW

Evan W.

Member Services Manager

> "One thing it doesn't do that I wish it did was that when transferring a chat, if the person I'm trying to transfer to wasn't available that I could cancel the transfer and take back..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832995)

IS

Ishant S.

Chief Marketing Officer.

> "It has also simplified the process of our marketing and client success departments in their communication with the customers so that they get observed and addressed at the right time..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029)

JA

Jaime A.

Director Comercial

> "As of now the number of integrations is less than 300 which means that we may not be able to integrate with the certain specialized tools or platforms which our organization uses."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

Cole W.

Director, Digital Marketing

> "The overall experience with LiveAgent has been great, as for mentioned the product does what we need it to do and easily integrates into Facebook's messenger serving as a great tool for..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7142353)

ND

Noemi D.

Senior Financial Analyst

> "There is also a problem with the absence of specific templates regarding reporting, which can be done only through excessive settings."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6790072)

JM

Jordan M.

Sales Associate

> "The function that I most like is being able to see what the client is writing before presenting it; these features rescued me from some unpleasant situations, as when a customer was..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068)

LL

Lucas L.

Information Technology Manager

> "A functional limitation is the absence of an icon showing the number of unread messages."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747625)

RC

Ridhima C.

Copywriter

> "Live agent stands out for its universal inbox which merger multiple communication channels into one continuous feed."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7158485)

VR

Verified Reviewer

Account Executive

> "One thing I did not like much is that in the beginning it was a little difficult to understand all the features."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141205)

Pushkar D.

MIS Analysis

> "Having email, live chat, WhatsApp, Instagram, and WooCommerce all in one place makes customer support much easier and more efficient."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494)

ArV

Andhale rangnath V.

Customer service associate

> "Outdated user interface"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578)

FM

Francesco M.

CEO

> "This has turned out to be an extremely useful addition, allowing us to manage customer communication more efficiently across multiple channels."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

AP

ASISH P.

Asst. Manger Sales

> "The instability of the platform from time to time the cases when it crashes or takes a long time to load."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747565)

VR

Verified Reviewer

Senior Voice Implementation

> "Seamlessly manage email, chat, and voice in one view for total flexibility and faster task tracking."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7148050)

JC

Joseph C.

Webmaster

> "Chat widget javascript payload drags down Pagespeed scores. "

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6509661)

AV

Aman V.

Product Manager

> "It helps us to manage support tickets, live chats, social media questions with our customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7044260)

TS

Tine S.

CEO

> "Too few function in basic package like more agents or call center."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6837846)

Pushkar D.

MIS Analysis

> "The security and privacy features also make communication feel safe, and the live chat is great for sharing information quickly."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494)

MV

Monica V.

Operations and Administration Manager

> "Sometimes context gets lost, or you have to re-explain the issue if it escalates across teams."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6846120)

RK

Rohit K.

Product Manager

> "As it handles a lot of enquiries and customer tickets just in a single platform which saves us a good amount of time and manpower effort also the automated responses are much more..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

RK

Rohit K.

Product Manager

> "The informatis are limited and not enough to understand the improvements that are needed for a better customer experience."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

SP

Sona P.

CRM Manager

> "Intuitive operation and management of customer complaints, clear database, variable complaint handling options, open approach of the application developer, possibility to try the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972)

MP

Maciej P.

Tech & Quality Assurance Specialist

> "Onboarding takes long, but we also connected our email server, which has 5 years of emails in the IMAP, so the processing is very slow, and had to focus on other tasks in the waiting..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5047885)

OT

Ojeleye T.

Guest Service Agent

> "I give double thumbs up to the fact that LiveAgent integrates multiple communication channels such as email, live chat, phone calls and social media into one single integrated..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560436)

RR

Raffaele R.

Technical service

> "Not perfect handling of multiple ticket merge."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6552416)

JA

Jaime A.

Director Comercial

> "The ability to integrate with different supports such as the social media and the live chat has made LiveAgent to enhance the communication and increase its coverage in solving our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

EM

Elliot M.

Field Service Engineer

> "This has a negative impact on the delegation of tasks within the support team."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745)

SG

Shivbhadrasinh G.

Co-Founder

> "Over time, it has helped us bring down our response times and stay on top of tickets without things slipping through the cracks."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705)

NG

Nathan G.

Company Owner

> "The mobile app is also slightly clunky compared to the desktop version."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6847222)

NS

Natalia S.

Salesforce Developer

> "LiveAgent centralizes communications from multiple platforms, including live chat, email, phone calls and social media, making it easy to have all the information in one place and..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6814888)

YN

Yvonne N.

Technical Staff

> "Were it not for LiveAgent, I would be facing a lot of issues engaging with customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416394)

VR

Verified Reviewer

Business Development Executive

> "Their all-in-one communication tools make it easy for us to stay on top of customer messages—whether they come from email, social media, or our website—by bringing everything together..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6821746)

BZ

Brandon Z.

Founder

> "For someone without an IT background, it was tougher to set up than I would've preferred with the twilio integration."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6383081)

DVT

Dr. Vandana T.

DGM - Content Vertical

> "LiveAgent offers personalisation and customisation features with advanced reporting system for real time reporting and bringing in automation features for overall quality enhancement."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6482351)

KC

Kathy C.

Associate Director IT

> "Introduce security risks if not properly secured."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411)

RK

Rohit K.

Product Manager

> "The most interesting part of using Liveagent is that they provide a ticket-raising option for their users so that their problems can be addressed individually also it helped us..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

Danielle S.

Senior Director Marketing Business Development

> "The option to recall an e-mail immediately after sending it was the feature I most missed while switching from Gmail."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4968985)

VR

Verified Reviewer

Article assistant

> "The ticket management system is particularly impressive, making it easy to track, prioritize, and resolve customer queries efficiently."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

MS

Marina S.

Customer Support Agent

> "I think that is missing the function to select more canned responses or predefined answers so you can edit the availability."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5019366)

KC

Kathy C.

Associate Director IT

> "It provides support across multiple channels, including email, chat, social media, and phone. And improving response times and customer satisfaction."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411)

BS

Beatricia S.

Sales Specialist

> "When users need the tool's functionalities, sometimes it crashes or becomes slow; when this happens, they have to restart it to get it working properly again, which slows down our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6359095)

AS

Ankit S.

Software Engineer

> "We used to substitute between social mediaa and emails, but presently everything is in one area, and no ticket is ignored. When I had a few setup questions, the client's benefit was too..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6871690)

CH

Chen H.

Designer

> "The user interface is not friendly, and I wouldn't say I like the style."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6450548)

[View Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)

CP

Cindy P.

I am retired

> "You preserved our numbers for us so that when we returned to the US, we could reactivate them, but also provided us a great..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4895845)

Jenny M.

Graduate Student, Veteran

> "I don't like that there's no interface between my phone's (or Gmail's) contacts and therefore caller ID basically serves no..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865576)

DF

Drayton F.

Retired

> "Tossable Digits provides seamless communications internationally (using Skype or other services) that lets US clients, family,..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3867300)

TJ

Thomas J.

Seminarian

> "Also with text messaging it won't show the contact name and I have to refresh the page for it to show the contact of who sent the..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865358)

JM

Julia M.

Designer

> "I can still send and receive texts and calls on my old number. Upon my return I can continue using a number that everyone still..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799018)

Jenny M.

Graduate Student, Veteran

> "I don't like how I have to go through the desktop browser to use the "Configure" feature to do simple things like block a number."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865576)

GJ

Greg J.

Practice Manager

> "What made Tossable Digits stand out to me as opposed to other similar services was the ability to receive SMS short codes."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865852)

TM

Tanesia M.

Student

> "The most difficult part of using Tossable Digits is that it does not allow me to dial extensions during a call."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865820)

Jenny M.

Graduate Student, Veteran

> "Excellent customer support that's quick and easy to access, with knowledgable staff who are responsive. And the price is right..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865576)

HF

Harper F.

Student

> "It's hard to keep track of the messages because it's just a list of numbers and you can't see which of your friends they belong..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3934436)

PZ

Philip Z.

President

> "Being able to seamlessly review and accept calls and texts as I travel internationally has expanded my business opportunities ten..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865330)

JM

Julia M.

Designer

> "The multi person group text function and photos are not possible when texting."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799018)

MC

Monica C.

Owner

> "I like being able to keep my original North American phone number, so I don’t have issues with banking or people trying to reach..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4815098)

PM

Petr M.

Home User

> "Also SMS needs improvements - some messages never make it - aswering sms sometimes results in repeating messages."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799092)

TM

Tanesia M.

Student

> "Overall, Tossable Digits has given me the ability to stay in contact with important people during my travels at a relatively..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865820)

Jenny M.

Graduate Student, Veteran

> "I don't like that I can't delete or otherwise clear out my text messages or call logs."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865576)

Jenny M.

Graduate Student, Veteran

> "Overall it's been a pleasant experience and I'm able to accomplish my minimal needs, that is, to maintain this phone number that..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865576)

KS

Kristina S.

Business Owner

> "I don't like that the text messages send multiple times for one message."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3866162)

GJ

Greg J.

Practice Manager

> "I like that I can keep my cell number private & instead give out my tossable digits."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865852)

WR

Wade R.

Physical Therapist

> "Calls will drop randomly, I'm unsure if it's due to the software or service in my area."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3907845)

LD

Lauren D.

Marketing Consultant

> "The easiest way to keep my U.S. number while traveling abroad with a different SIM card."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865354)

JL

Jeremy L.

Teacher

> "The biggest problem is that I can't receive or send MMS messages."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799857)

GJ

Greg J.

Practice Manager

> "This makes it easy to integrate messages with Slack or any other software that can receive emails."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865852)

RH

Rachel H.

N/A

> "Coming from Freedom mobile was a huge pain — but this is more of an issue with Freedom than Tossable Digits."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3917507)

JM

Julia M.

Designer

> "Being able to port my phone number while I live abroad has been such a help."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799018)

JS

Jordan S.

Missionary

> "I was disappointed that I could not text with the number but only receive texts."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4814281)

Joel David B.

Academic Director

> "Tossable Digits makes it super easy to maintain my US number while living abroad."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3892541)

BH

Blake H.

Student

> "The app is a clunky and text messaging doesn't always work so smooth"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3904459)

BP

Brian P.

CMO

> "I like that I can travel anywhere int he world and not have to worry about changing my USA phone number."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4808515)

MC

Monica C.

Owner

> "I do not receive SMS codes from my Canadian bank"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4815098)

GJ

Greg J.

Practice Manager

> "Tossable Digits has been a "set it and forget it" app so it's one less thing to worry about every day."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865852)

PZ

Philip Z.

President

> "I haven't found anything that has not exceeded my expectations using Tossable Digits so this question is NA."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3865330)

VR

Verified Reviewer

HR

> "Good, I’m glad I found this website otherwise it would have been much more difficult to get a new phone number after moving."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4809325)

KS

Kristina S.

Business Owner

> "Seems like a really old interface and sometimes takes a while to load."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3866162)

CP

Cindy P.

I am retired

> "PJ is the person responsible for making this port a success. And overall, my husband and I couldn’t have been more pleased with..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4895845)

VR

Verified Reviewer

HR

> "Most of them do but I have noticed I don’t receive them sometimes, or sometimes they are very delayed."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4809325)

RH

Rachel H.

N/A

> "An amazing service if you are traveling for extended periods."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3917507)

Joel David B.

Academic Director

> "The SMS feature doesn't always forward as I'd like."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3892541)

NM

Nick M.

Consultant

> "This software is really amazing how deep the features go, everything from auto attendant to caller"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3966706)

VR

Verified Reviewer

Entrepreneur

> "The text feature in the app is not easy to use and can use improvement"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3867103)

JL

Jeremy L.

Teacher

> "I like that I'm able to use my phone over seas."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799857)

KP

Keith P.

Mkt Manager

> "The software itself, the interface is kind of Kludgy."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3907802)

RH

Robert H.

Owner

> "One of the few services I've ever had with little to no issues, I pay and it works."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4809472)

CD

Carolyn D.

Research Associate

> "When I used Tossable Digits, there was no app to be able to look at or respond to messages or voicemails; instead I had..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2326166)

AD

Amy D.

Business Owner

> "I feel lucky that I found a service that is suitable for a small business owner like me. "

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3968056)

CK

Casper K.

owner

> "Not user-friendly at all and may be a reason to look elsewhere."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4799916)

HF

Harper F.

Student

> "It has very straightforward features and a well-designed app."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3934436)

VR

Verified Reviewer

Manager

> "The callback feature doesn't work at times and some government site do not allow virtual numbers to be used."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2306039)

RH

Robert H.

Owner

> "Ease of use, kept me connected through my old phone number I did not want to give up"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4809472)

Paula S.

ESL Online Teacher

> "I honestly cannot think of anything that is a con. When I was looking for a job last year, I was even able to send in an outgoing..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2305779)

SC

Sabrena C.

owner

> "Some are a little confusing to get working but really it's the best I've used out there and It's very worth it for ease and..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4816215)

EW

Elizabeth W.

Administrator

> "The only problem I have is with some companies that do not recognize it as a valid number."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2325530)

VR

Verified Reviewer

Project Manager

> "The dial out feature is a great plus."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___4808392)

Paula S.

ESL Online Teacher

> "Every time I hear an expat lament a problem with either their free number, or the fact that they don’t have a US number, I..."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2305779)

RH

Rachel H.

N/A

> "Tossable Digits has been a lifesaver."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3917507)

SB

Stephen B.

Self Employed

> "My number has been parked for such a while now that it is no longer recognized as a valid number."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2305818)

AD

Amy D.

Business Owner

> "Also, when I contacted customer service, I was really impressed with their FAST and top notch, personable assistance!"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3968056)

SB

Stephen B.

Self Employed

> "It used to be valid and usable for these things but because it has been leaked for so long it seems like it is not anymore??"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2305818)

AD

Amy D.

Business Owner

> "I will stay with them as a client for as long as they're in business and continue to offer great service!"

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3968056)

SS

Scott S.

Engineer

> "At the time, I don't believe you could forward text messages."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2305381)

SC

Shawn C.

CEO

> "Tossable Digits does this brilliantly at a low cost."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___3966670)

BB

Brian B.

Diplomat

> "The setup was a little bit tricky."

[See full review](https://www.capterra.com/p/147291/Tossable-Digits/#Capterra___2306760)

[View Reviews](https://www.capterra.com/p/147291/Tossable-Digits/reviews/)

## User interface

4.68 (1,786)

[Tossable Digits](https://www.capterra.com/p/147291/Tossable-Digits/)

4.70 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

LiveAgent

Top features

31/36

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Automated Responses
-   Automated Routing
-   Chatbot
-   Collaboration Tools
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Email Templates
-   Generative AI
-   Knowledge Base Management
-   Macros/Templated Responses
-   Mobile App
-   Multi-Channel Communication
-   Performance Metrics
-   Personalization
-   Prioritization
-   Real-Time Chat
-   Real-Time Notifications
-   Reporting/Analytics
-   Secure Data Storage
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/102188/LiveAgent/#features)

Tossable Digits

4/36

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Automated Responses
-   Automated Routing
-   Chatbot
-   Collaboration Tools
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Email Templates
-   Generative AI
-   Knowledge Base Management
-   Macros/Templated Responses
-   Mobile App
-   Multi-Channel Communication
-   Performance Metrics
-   Personalization
-   Prioritization
-   Real-Time Chat
-   Real-Time Notifications
-   Reporting/Analytics
-   Secure Data Storage
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/147291/Tossable-Digits/#features)

### Recognition

LiveAgent is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Tossable Digits

### Deployment & support

LiveAgent

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Tossable Digits

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LiveAgent

-   By QualityUnit
-   Located in United States
-   Founded in 2004

Tossable Digits

-   By Telusion
-   Located in United States
-   Founded in 2005

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4.4

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Ease of Use

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