# Compare LiveAgent vs RingCX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LiveAgent and RingCX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/102188-242186/LiveAgent-vs-RingCentral-Contact-Center

---

# LiveAgent vs RingCX Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LiveAgentRingCX2/4 selected

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

[## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,781 reviews](#user-reviews)

Positive

1,726

Neutral

48

Negative

7

[## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [255 reviews](#user-reviews)

Positive

207

Neutral

30

Negative

18

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,828 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Call Center Management

4.6

Dashboard

4.5

Call Logging

4.6

Call Recording

4.5

Call Tracking

4.0

79%Fit

Feature ratings

Call Center Management

4.3

Dashboard

4.0

Call Logging

4.5

Call Recording

4.2

Call Tracking

4.6

User satisfaction

User satisfaction

4.7

User reviews[1,781](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.2

User reviews[255](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$65Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

Best for

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## User reviews

Pros & cons

Jacopo R.

CEO

> "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7143864)

RM

Robert M.

Support Engineer

> "It offers a robust suite of features—like multi-channel ticketing and live chat—at a much more accessible price point than its competitors. While the core functionality is excellent, the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501)

SD

Seema D.

CRM

> "LiveAgent offers an all-in-one platform with easy ticket management, fast live chat, helpful automation, simple interface, and useful analytics, making customer support efficient and..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331)

AP

Alyssa P.

VP of Customer Success

> "The app makes it difficult for my team to effectively manage our website's chat support from their phones, limiting our ability to respond promptly while on the go."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832517)

SD

Seema D.

CRM

> "It streamlined our customer communication by bringing multiple channels into one platform, making support faster and more organized. While there is a slight learning curve and some..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331)

PD

Praveen D.

Customer Support Manager

> "UI can feel outdated, initial setup is time-consuming, advanced features have a learning curve, and integrations are limited."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714)

MA

Marykate A.

Management Assoicate

> "The clean, well-organized interface puts everything you need right at your fingertips — whether you're handling tickets, jumping into live chats, or managing multiple communication..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141284)

LD

Lukáš D.

CEO

> "However, the lack of responsive, multi-channel support (phone, screen sharing) significantly slows down issue resolution."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

AS

Anamika S.

Designing Head

> "I mostly use liveagent to give support to our field staffs working on the different cornors of the city also this tool is budget friendly and has multiple conferencing tools available."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

KV

Kiruluta V.

sales representative

> "The cost can jump to be so high when you are are having more agents to use the solution and would lead to decreased ROI for small businesses"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7094278)

JC

Joanne C.

customer service supervisor

> "The available features have allowed us to efficiently meet all of our operational requirements, and it has proven to be a highly effective tool for our team's success."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141360)

LD

Lukáš D.

CEO

> "Additionally, we have been experiencing an inconsistent document rendering bug for over a year — documents sometimes display correctly and sometimes don't."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

MESHVKUMAR P.

IT Associate

> "It really powerful omnichannel help desk solution that solve issue of supporting teams manage customer interactions more efficiently and improve response times."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7119041)

RM

Robert M.

Support Engineer

> "The lack of native table editing functionality within the ticket response interface."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501)

JPM

Jean-Paul M.

Unit Manager

> "As a governmental entity this has enormously helped improve reaction time towards customers in a way that they are often astonished on how quickly issues can be resolved as compared to the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141166)

AT

Aryan T.

Business Development

> "LiveAgent setup takes time, UI feels slightly cluttered at first, and some advanced features need a learning curve to use effectively."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7125290)

FM

Francesco M.

CEO

> "Early on, we also contributed to the Italian translation of the platform, which reflects how closely we’ve followed its development. As our needs grew, we integrated additional features..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

VkJ

Vaibhav kant J.

Founder’s office

> "The interface feels slightly outdated compared to some modern support tools, and it takes a little time for new users to understand all the features."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7109237)

PD

Praveen D.

Customer Support Manager

> "All-in-one support, easy ticketing, strong automation, fast live chat, and helpful analytics for managing teams efficiently."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714)

VR

Verified Reviewer

Article assistant

> "Some advanced features require a learning curve, and initial setup—like configuring automation rules—can be slightly overwhelming."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

LD

Lukáš D.

CEO

> "The platform runs smoothly in day-to-day operations, and updates are deployed with minimal disruption — bugs introduced during updates are rare."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

BC

Bryan C.

Network Engineer

> "When a CUSTOMER gets a reply from an email the old emails shown as a thread are too hard to read with every line indented with a > to show history."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6833737)

JM

Jordan M.

Sales Associate

> "I can concentrate emails, chats, calls, networks, and forms in a single tray, also counting on automation, gamification, and clear reports."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068)

AS

Anamika S.

Designing Head

> "The mobile app is boring and has Limited video conferencing tools available."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

SK

Sourabh K.

Operations Analyst

> "The kind of business that we have definitely needs a customer satisfaction and resolution software and connecting with them manually one by one really takes a lot of time that's why after..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6864796)

EW

Evan W.

Member Services Manager

> "One thing it doesn't do that I wish it did was that when transferring a chat, if the person I'm trying to transfer to wasn't available that I could cancel the transfer and take back over..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832995)

NS

Natalia S.

Salesforce Developer

> "LiveAgent centralizes communications from multiple platforms, including live chat, email, phone calls and social media, making it easy to have all the information in one place and..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6814888)

SG

Shivbhadrasinh G.

Co-Founder

> "During big sale events when ticket volume spikes, we've noticed some slight delays in loading."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705)

VR

Verified Reviewer

Business Development Executive

> "Their all-in-one communication tools make it easy for us to stay on top of customer messages—whether they come from email, social media, or our website—by bringing everything together in..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6821746)

VR

Vishal R.

Customer Support Executive

> "Live agent is not compatible with mobile devices and this is something that I think that the developers should work on."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7146944)

FM

Francesco M.

CEO

> "We’ve consistently used LiveAgent as our primary ticketing system for customer support, and it has proven to be a solid and dependable solution."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

SK

Sonu K.

Business Development Manager

> "I did not find anything which did not directly helped in growth of our company it is just that the software is quite premium in terms investment which it asks from companies on the other..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159)

VR

Verified Reviewer

Article assistant

> "The messaging system, including email and live chat, works seamlessly and helps keep all communication in one place."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

SP

Sona P.

CRM Manager

> "Whereas the application can be used as a call center, direct responses to customers (features we don't use), contains elements we don't use and are unnecessary."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972)

Shivam A.

Business strategist

> "They are rich in features, it almost have every feature I need to talk to my clients and connect to my team for the meetings."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7085821)

EM

Elliot M.

Field Service Engineer

> "One of the problems arising from the absence of refined permission settings for agents is that it is difficult to grant unique administrative access."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745)

IS

Ishant S.

Chief Marketing Officer.

> "The ticket management system is highly intuitive whereby our staff is able to respond to any client inquiries in real-time through email, chat, and social channels."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029)

NA

Noorul A.

Assistant Manager, Operations

> "The mobile app looks somewhat clunky and contains less functionality as the desktop version which may affect convenient support in the process of usage."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749581)

TT

Titus T.

Administrative Manager

> "The live chat is fast, the ticketing keeps things organized, and it saves me a lot of time dealing with customer queries."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141691)

JA

Jaime A.

Director Comercial

> "As of now the number of integrations is less than 300 which means that we may not be able to integrate with the certain specialized tools or platforms which our organization uses."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

IS

Ishant S.

Chief Marketing Officer.

> "It has also simplified the process of our marketing and client success departments in their communication with the customers so that they get observed and addressed at the right time and..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029)

TS

Tine S.

CEO

> "Too few function in basic package like more agents or call center."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6837846)

Cole W.

Director, Digital Marketing

> "The overall experience with LiveAgent has been great, as for mentioned the product does what we need it to do and easily integrates into Facebook's messenger serving as a great tool for..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7142353)

MV

Monica V.

Operations and Administration Manager

> "Sometimes context gets lost, or you have to re-explain the issue if it escalates across teams."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6846120)

JM

Jordan M.

Sales Associate

> "The function that I most like is being able to see what the client is writing before presenting it; these features rescued me from some unpleasant situations, as when a customer was..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068)

BS

Beatricia S.

Sales Specialist

> "When users need the tool's functionalities, sometimes it crashes or becomes slow; when this happens, they have to restart it to get it working properly again, which slows down our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6359095)

Pushkar D.

MIS Analysis

> "Having email, live chat, WhatsApp, Instagram, and WooCommerce all in one place makes customer support much easier and more efficient."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494)

ND

Noemi D.

Senior Financial Analyst

> "There is also a problem with the absence of specific templates regarding reporting, which can be done only through excessive settings."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6790072)

FM

Francesco M.

CEO

> "This has turned out to be an extremely useful addition, allowing us to manage customer communication more efficiently across multiple channels."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

LL

Lucas L.

Information Technology Manager

> "A functional limitation is the absence of an icon showing the number of unread messages."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747625)

VR

Verified Reviewer

Senior Voice Implementation

> "Seamlessly manage email, chat, and voice in one view for total flexibility and faster task tracking."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7148050)

VR

Verified Reviewer

Account Executive

> "One thing I did not like much is that in the beginning it was a little difficult to understand all the features."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141205)

AV

Aman V.

Product Manager

> "It helps us to manage support tickets, live chats, social media questions with our customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7044260)

NG

Nathan G.

Company Owner

> "The mobile app is also slightly clunky compared to the desktop version."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6847222)

Pushkar D.

MIS Analysis

> "The security and privacy features also make communication feel safe, and the live chat is great for sharing information quickly."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494)

AP

ASISH P.

Asst. Manger Sales

> "The instability of the platform from time to time the cases when it crashes or takes a long time to load."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747565)

RK

Rohit K.

Product Manager

> "As it handles a lot of enquiries and customer tickets just in a single platform which saves us a good amount of time and manpower effort also the automated responses are much more..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

KL

Kinga L.

Sales Manager

> "It lacks the consistency of email notifications, which could be a mistake given the current state of affairs."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6362053)

SP

Sona P.

CRM Manager

> "Intuitive operation and management of customer complaints, clear database, variable complaint handling options, open approach of the application developer, possibility to try the database..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972)

JC

Joseph C.

Webmaster

> "Chat widget javascript payload drags down Pagespeed scores. "

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6509661)

OT

Ojeleye T.

Guest Service Agent

> "I give double thumbs up to the fact that LiveAgent integrates multiple communication channels such as email, live chat, phone calls and social media into one single integrated repository."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560436)

RK

Rohit K.

Product Manager

> "The informatis are limited and not enough to understand the improvements that are needed for a better customer experience."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

JA

Jaime A.

Director Comercial

> "The ability to integrate with different supports such as the social media and the live chat has made LiveAgent to enhance the communication and increase its coverage in solving our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

MP

Maciej P.

Tech & Quality Assurance Specialist

> "Onboarding takes long, but we also connected our email server, which has 5 years of emails in the IMAP, so the processing is very slow, and had to focus on other tasks in the waiting..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5047885)

SG

Shivbhadrasinh G.

Co-Founder

> "Over time, it has helped us bring down our response times and stay on top of tickets without things slipping through the cracks."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705)

RR

Raffaele R.

Technical service

> "Not perfect handling of multiple ticket merge."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6552416)

KL

Kinga L.

Sales Manager

> "To better satisfy the needs of your customers, the built-in live chat tool allows you to handle their concerns and complaints about your services in near real-time."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6362053)

EM

Elliot M.

Field Service Engineer

> "This has a negative impact on the delegation of tasks within the support team."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745)

DVT

Dr. Vandana T.

DGM - Content Vertical

> "LiveAgent offers personalisation and customisation features with advanced reporting system for real time reporting and bringing in automation features for overall quality enhancement."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6482351)

YN

Yvonne N.

Technical Staff

> "Were it not for LiveAgent, I would be facing a lot of issues engaging with customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416394)

RK

Rohit K.

Product Manager

> "The most interesting part of using Liveagent is that they provide a ticket-raising option for their users so that their problems can be addressed individually also it helped us connecting..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

BZ

Brandon Z.

Founder

> "For someone without an IT background, it was tougher to set up than I would've preferred with the twilio integration."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6383081)

VR

Verified Reviewer

Article assistant

> "The ticket management system is particularly impressive, making it easy to track, prioritize, and resolve customer queries efficiently."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

KC

Kathy C.

Associate Director IT

> "Introduce security risks if not properly secured."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411)

KC

Kathy C.

Associate Director IT

> "It provides support across multiple channels, including email, chat, social media, and phone. And improving response times and customer satisfaction."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411)

Danielle S.

Senior Director Marketing Business Development

> "The option to recall an e-mail immediately after sending it was the feature I most missed while switching from Gmail."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4968985)

AS

Ankit S.

Software Engineer

> "We used to substitute between social mediaa and emails, but presently everything is in one area, and no ticket is ignored. When I had a few setup questions, the client's benefit was too..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6871690)

MS

Marina S.

Customer Support Agent

> "I think that is missing the function to select more canned responses or predefined answers so you can edit the availability."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5019366)

MN

Marietta N.

Administrative Assistant

> "LiveAgent allows me to seamlessly coordinate and communicate with customers via live chats which makes it rapid and super easy to resolve issues."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560385)

RP

Ram P.

Senior Customer Support Engineer

> "It occasionally encounters technological issues including server failures and software glitches and is reliant on dependable internet access."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4889905)

[View Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)

CN

Cici N.

Attorney

> "I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104)

VR

Verified Reviewer

Dispatcher

> "One notable limitation is the call recording storage; on most plans, both on-demand and automatic call..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025)

YG

Yoel G.

Sales Manager

> "What I liked most about RingCX was its intuitive omnichannel interface, which allowed agents to handle..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397)

SL

Shagontha L.

Customer service

> "The time it takes to update the app and the callback system is kind of laggy. But not too bad."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055)

RW

Robert W.

Operations Manager

> "It uses wifi which enables us to have access anywhere in the world without being hampered by cell..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826)

KM

Kyle M.

Customs Account Analyst

> "It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6834798)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who is..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

Daria J.

Marketing Associate

> "For some reason there is an active team chat that gives me notification every time someone posts..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

LS

Liz S.

Business Development

> "Love how easy it was to keep track of SMS and emails, voicemails."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7049744)

Ian F.

Marketing Equipment Manager

> "It is almost impossible to tell who is callling you from a transferred call."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7131050)

SB

Srushti B.

Administrative assistant

> "I like the popup feature from the extension that appears whenever I hover my cursor over any contact..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789)

Daria J.

Marketing Associate

> "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from their..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

AR

Ashley R.

Legal Assistant

> "I have been able to leave my desk and answer a client call directly from my cell phone allowing me to..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6633095)

EM

Erica M.

Client Care Coordinator - Licensed Professional Counselor

> "There are some bugs that occur frequently where read texts appear unread and faxes come in later than..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "It provides me all the necesarry things I need with customer engaging activity."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

BE

Brittany E.

negotiator

> "I do not like that there is so much downtime with RingCX at least once a week the service goes down and..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

PJ

Paul J.

Office Administration

> "It's convenient having the forwarding and queue services on multiple devices."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379)

RK

Ryan K.

Owner

> "They keep "escalating" the issue to the next person who is equally underqualified and we are still..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

TH

Taralyn H.

RCM Manager

> "Ring provides unbeatable clarity in every phone call."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409)

RW

Robert W.

Operations Manager

> "The app can be buggy at times which can affect calling"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826)

JG

Jamie G.

Radiology Supervisor

> "I don't use RingCX as much as the rest of my company because I am not on the phones consistently like..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440)

CS

Connor S.

Brokerage Operations Associate

> "We had some difficulties with their customer support team as our account managers on file took very long..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

RW

ROBERTA W.

Referral Coordinator

> "I like that I can use my phone to call in when I cant or dont have speakers and a camera"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6760448)

SF

Simon F.

Arborist

> "The call routing; voicemail and messages weren’t adjustable enough to our needs."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6655367)

VR

Verified Reviewer

BDM

> "I will continue to use RingCX due to its functionality and ease of use. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

VR

Verified Reviewer

BDM

> "Very inconvenient if I am in th middle of a task"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

Cayla F.

Paralegal

> "The techs did everything they could to make sure that we had an easy transition."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7117300)

CN

Cici N.

Attorney

> "So at times you receive texts but cannot respond to them."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104)

VR

Verified Reviewer

Dispatcher

> "This feature facilitates effortless communication with team members and clients alike."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025)

RS

Rachel S.

Receptionist

> "It has some glitches especially when you have multiple calls coming in."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6735140)

PJ

Paul J.

Office Administration

> "It's been great overall with helping to direct calls throughout the company."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379)

PD

Paul D.

Education consultant

> "initial loading takes a little while and sometimes flashes as though missed activity but not the case."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722)

KH

Karen H.

Attorney

> "Decent value for the money and relatively reliable and clear system."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7079112)

Daria J.

Marketing Associate

> "Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

YG

Yoel G.

Sales Manager

> "The platform provided a unified, easy-to-use solution for managing customer interactions across multiple..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397)

JC

Jennifer C.

Controller

> "It's been ONE WEEK and still no reply regarding my payment of that last invoice and cancellation of the..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

BE

Brittany E.

negotiator

> "This helps with everyday communication."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

TH

Taralyn H.

RCM Manager

> "I haven’t been able to locate my sent faxes."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409)

TL

Tung L.

Accounting and HR Assistant

> "It is positively and adequately complete its purpose for meeting and communication using technology."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6421899)

JC

Jennifer C.

Controller

> "If I could give negative stars for customer service, it wouldn't be enough."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

CW

Casey W.

Office Manager

> "Ring Central has made it easy for us to work with employees that work remote as well."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6489608)

RK

Ryan K.

Owner

> "They will not let me speak to a supervisor, and no one understands the complexity of the issue we're..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

SC

Sam C.

Dispatcher

> "There is a lot of phone support and easy to access portal."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893)

TW

Todd W.

Escrow Manager

> "Setup could be difficult, had trouble with some dropped calls"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6744467)

CN

Carli N.

Scheduler

> "Phone quality was always good."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7066530)

RK

Ryan K.

Owner

> "Great communication when your talking to sales, but once you sign up, you get the worst treatment ever."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

VR

Verified Reviewer

BDM

> "The app and the site are very easy to navigate. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

Daria J.

Marketing Associate

> "There are some bugs that really need to be fixed."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

SL

Shagontha L.

Customer service

> "Nice interface."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055)

EH

Evan H.

Sales associate

> "My phone rings constantly when I’m off. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602)

Sera A.

Realtor

> "Good custumer support and no issues."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7095130)

SB

Srushti B.

Administrative assistant

> "Setup was bit complicated and needed IT help."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789)

EM

Erica M.

Client Care Coordinator - Licensed Professional Counselor

> "It is user friendly and allows us all of the features that we need to run smoothly."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640)

SC

Sam C.

Dispatcher

> "There is not much else to dislike about this service."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893)

CS

Connor S.

Brokerage Operations Associate

> "It's easy to use their admin portal and customize it to your preference."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

EL

Evelyn L.

Operations Manager

> "Their support center was terrible, and their price was high."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

KDD

Kent Dominic D.

Sales and Marketing

> "I like that it can be integrated into HubSpot."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358)

Daria J.

Marketing Associate

> "that was online and non responsive."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

MT

Michelle T.

Operations Manager

> "Overall, every experience that I have had with RingCentral Contact Center has been a positive one and..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6639003)

JM

Jasmine M.

Analyst

> "I don’t think it was super easy to use for a beginner"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870)

DG

Dawn G.

Child Care Registrar

> "I love having this app rather than a land line."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6629379)

JC

Jennifer C.

Controller

> "You can't just cancel online."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

AH

Adam H.

Service Manager

> "We find that these features have allowed us to make more money each month through the ease of..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239)

RP

RYAN P.

Senior Account Executive

> "Can not transfer calls or join 3rd part y to calls."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6248220)

AA

Angelica A.

Team Lead

> "Despite being expensive Ring Central offers value for your money."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894)

JS

Jessica S.

Customer Experience Manager

> "Call listening was not up to standard and we had to take on another company to be able to assist with..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___5085431)

JG

Jamie G.

Radiology Supervisor

> "I liked that screen layout was pleasing to the eye."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440)

OF

Osman F.

Marketing Support Manager

> "Sometimes it is difficult to integrate with different softwares"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842)

PD

Paul D.

Education consultant

> "Quality is clear, easy to navigate and intuitive GUI."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722)

AA

Ash A.

Director

> "horrible experience terrible service just bad"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6709147)

MS

Michelle S.

General Manager

> "During the chats, they are professional and friendly."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6612314)

RV

Ryan V.

Marketing Assistant

> "The only downside, which would be a problem for any VoIP, is that if the power were to be cut and you..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3821078)

EL

Evelyn L.

Operations Manager

> "In terms of the application and features, they were good. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

CL

Carter L.

Cost reduction consultant

> "Pricing gets out of control the higher your package gets"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6299051)

AA

Angelica A.

Team Lead

> "Love the transcript voice messages!"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894)

RV

Ryan V.

Marketing Assistant

> "At our office we had the power go out for 5 hours and that meant that we didn't have an effective system."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3821078)

EH

Evan H.

Sales associate

> "Love the ease of use calls come into the entire team."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602)

CG

Crishna G.

Clinical Liaison

> "My only prob with web-based is it takes a while to update the call history."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3851471)

AH

Adam H.

Service Manager

> "RingCentral has allowed us to speed up call routing and decisions making among our operators that is..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239)

AH

Adam H.

Service Manager

> "We've not found anything about RingCentral that is difficult to use or problematic with integrating into..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239)

[View Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

## User interface

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

4.68 (1,781)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

4.24 (255)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

LiveAgent

36/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/102188/LiveAgent/#features)

RingCX

Top features

42/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#features)

### Recognition

LiveAgent is recognized as a top-rated tool in 4 Capterra Shortlist reports

RingCX is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

LiveAgent

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingCX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LiveAgent

-   By QualityUnit
-   Located in United States
-   Founded in 2004

RingCX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$15/month

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$25/month

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4.6

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[View full comparison](https://www.capterra.com/compare/61368-102188/Salesforce-vs-LiveAgent)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

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4.3

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4.3

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[View full comparison](https://www.capterra.com/compare/169627-242186/RingOver-vs-RingCentral-Contact-Center)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$15/month

Price

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4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/102188-164283/LiveAgent-vs-Zendesk)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$65/month

Price

$90/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-242186/Cloud-Predictive-Dialer-vs-RingCentral-Contact-Center)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$15/month

Price

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4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-102188/LiveChat-vs-LiveAgent)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

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$65/month

Price

$25/month

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-242186/CallCenterNOW-vs-RingCentral-Contact-Center)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

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$15/month

Price

$19/month

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/102188-124981/LiveAgent-vs-Freshdesk)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

$65/month

Price

$199/month

4.3

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136728-242186/Readymode-vs-RingCentral-Contact-Center)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$15/month

Price

$0/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/102188-144040/LiveAgent-vs-Tidio-Chat)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$65/month

Price

$25/month

4.3

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-242186/Nextiva-vs-RingCentral-Contact-Center)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

$15/month

Price

$20/month

4.6

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/102188-169505/LiveAgent-vs-Zoho-Desk)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

$65/month

Price

$1/month

4.3

Features

4.3

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-242186/CallHippo-vs-RingCentral-Contact-Center)