# Compare LiveAgent vs Yahoo Mail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare LiveAgent and Yahoo Mail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102188-266980/LiveAgent-vs-Yahoo-Mail --- # LiveAgent vs Yahoo Mail Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LiveAgentYahoo Mail2/4 selected [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.2 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $15.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,786 reviews](#user-reviews) Positive 1,731 Neutral 48 Negative 7 [## Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.2 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.1 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [858 reviews](#user-reviews) Positive 672 Neutral 147 Negative 39 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 12,154 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Mobile App 3.8 Email Distribution 4.7 Inbox Management 4.6 Email Monitoring 4.9 Access Controls/Permissions 4.5 \--%Fit Missing features Feature ratings Mobile App NA Email Distribution NA Inbox Management 4.4 Email Monitoring 4.2 Access Controls/Permissions NA User satisfaction User satisfaction 4.7 User reviews[1,786](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[858](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.5 Customer support 4.1 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases. Best for Not provided by vendor ## User reviews Pros & cons Jacopo R. CEO > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7143864) RM Robert M. Support Engineer > "It offers a robust suite of features—like multi-channel ticketing and live chat—at a much more accessible price point than its competitors. While the core functionality is excellent,..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501) SD Seema D. CRM > "LiveAgent offers an all-in-one platform with easy ticket management, fast live chat, helpful automation, simple interface, and useful analytics, making customer support efficient and..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331) PD Praveen D. Customer Support Manager > "UI can feel outdated, initial setup is time-consuming, advanced features have a learning curve, and integrations are limited." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714) SD Seema D. CRM > "It streamlined our customer communication by bringing multiple channels into one platform, making support faster and more organized. While there is a slight learning curve and some..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331) LD Lukáš D. CEO > "However, the lack of responsive, multi-channel support (phone, screen sharing) significantly slows down issue resolution." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753) MA Marykate A. Management Assoicate > "The clean, well-organized interface puts everything you need right at your fingertips — whether you're handling tickets, jumping into live chats, or managing multiple communication..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141284) KV Kiruluta V. sales representative > "The cost can jump to be so high when you are are having more agents to use the solution and would lead to decreased ROI for small businesses" [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7094278) AS Anamika S. Designing Head > "I mostly use liveagent to give support to our field staffs working on the different cornors of the city also this tool is budget friendly and has multiple conferencing tools available." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559) LD Lukáš D. CEO > "Additionally, we have been experiencing an inconsistent document rendering bug for over a year — documents sometimes display correctly and sometimes don't." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753) JC Joanne C. customer service supervisor > "The available features have allowed us to efficiently meet all of our operational requirements, and it has proven to be a highly effective tool for our team's success." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141360) RM Robert M. Support Engineer > "The lack of native table editing functionality within the ticket response interface." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501) MESHVKUMAR P. IT Associate > "It really powerful omnichannel help desk solution that solve issue of supporting teams manage customer interactions more efficiently and improve response times." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7119041) AT Aryan T. Business Development > "LiveAgent setup takes time, UI feels slightly cluttered at first, and some advanced features need a learning curve to use effectively." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7125290) JPM Jean-Paul M. Unit Manager > "As a governmental entity this has enormously helped improve reaction time towards customers in a way that they are often astonished on how quickly issues can be resolved as compared to..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141166) VkJ Vaibhav kant J. Founder’s office > "The interface feels slightly outdated compared to some modern support tools, and it takes a little time for new users to understand all the features." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7109237) FM Francesco M. CEO > "Early on, we also contributed to the Italian translation of the platform, which reflects how closely we’ve followed its development. As our needs grew, we integrated additional features..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300) VR Verified Reviewer Article assistant > "Some advanced features require a learning curve, and initial setup—like configuring automation rules—can be slightly overwhelming." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676) PD Praveen D. Customer Support Manager > "All-in-one support, easy ticketing, strong automation, fast live chat, and helpful analytics for managing teams efficiently." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714) AP Alyssa P. VP of Customer Success > "The app makes it difficult for my team to effectively manage our website's chat support from their phones, limiting our ability to respond promptly while on the go." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832517) LD Lukáš D. CEO > "The platform runs smoothly in day-to-day operations, and updates are deployed with minimal disruption — bugs introduced during updates are rare." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753) AS Anamika S. Designing Head > "The mobile app is boring and has Limited video conferencing tools available." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559) ArV Andhale rangnath V. Customer service associate > "It seamlessly converts inquiries from email, live chat, phone calls, and social media platforms into trackable support tickets." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578) SG Shivbhadrasinh G. Co-Founder > "During big sale events when ticket volume spikes, we've noticed some slight delays in loading." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705) JM Jordan M. Sales Associate > "I can concentrate emails, chats, calls, networks, and forms in a single tray, also counting on automation, gamification, and clear reports." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068) VR Vishal R. Customer Support Executive > "Live agent is not compatible with mobile devices and this is something that I think that the developers should work on." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7146944) SK Sourabh K. Operations Analyst > "The kind of business that we have definitely needs a customer satisfaction and resolution software and connecting with them manually one by one really takes a lot of time that's why..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6864796) SK Sonu K. Business Development Manager > "I did not find anything which did not directly helped in growth of our company it is just that the software is quite premium in terms investment which it asks from companies on the..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159) FM Francesco M. CEO > "We’ve consistently used LiveAgent as our primary ticketing system for customer support, and it has proven to be a solid and dependable solution." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300) SP Sona P. CRM Manager > "Whereas the application can be used as a call center, direct responses to customers (features we don't use), contains elements we don't use and are unnecessary." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972) VR Verified Reviewer Article assistant > "The messaging system, including email and live chat, works seamlessly and helps keep all communication in one place." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676) EM Elliot M. Field Service Engineer > "One of the problems arising from the absence of refined permission settings for agents is that it is difficult to grant unique administrative access." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745) Shivam A. Business strategist > "They are rich in features, it almost have every feature I need to talk to my clients and connect to my team for the meetings." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7085821) BC Bryan C. Network Engineer > "When a CUSTOMER gets a reply from an email the old emails shown as a thread are too hard to read with every line indented with a > to show history." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6833737) IS Ishant S. Chief Marketing Officer. > "The ticket management system is highly intuitive whereby our staff is able to respond to any client inquiries in real-time through email, chat, and social channels." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029) NA Noorul A. Assistant Manager, Operations > "The mobile app looks somewhat clunky and contains less functionality as the desktop version which may affect convenient support in the process of usage." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749581) TT Titus T. Administrative Manager > "The live chat is fast, the ticketing keeps things organized, and it saves me a lot of time dealing with customer queries." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141691) EW Evan W. Member Services Manager > "One thing it doesn't do that I wish it did was that when transferring a chat, if the person I'm trying to transfer to wasn't available that I could cancel the transfer and take back..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832995) IS Ishant S. Chief Marketing Officer. > "It has also simplified the process of our marketing and client success departments in their communication with the customers so that they get observed and addressed at the right time..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029) JA Jaime A. Director Comercial > "As of now the number of integrations is less than 300 which means that we may not be able to integrate with the certain specialized tools or platforms which our organization uses." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735) Cole W. Director, Digital Marketing > "The overall experience with LiveAgent has been great, as for mentioned the product does what we need it to do and easily integrates into Facebook's messenger serving as a great tool for..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7142353) ND Noemi D. Senior Financial Analyst > "There is also a problem with the absence of specific templates regarding reporting, which can be done only through excessive settings." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6790072) JM Jordan M. Sales Associate > "The function that I most like is being able to see what the client is writing before presenting it; these features rescued me from some unpleasant situations, as when a customer was..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068) LL Lucas L. Information Technology Manager > "A functional limitation is the absence of an icon showing the number of unread messages." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747625) RC Ridhima C. Copywriter > "Live agent stands out for its universal inbox which merger multiple communication channels into one continuous feed." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7158485) VR Verified Reviewer Account Executive > "One thing I did not like much is that in the beginning it was a little difficult to understand all the features." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141205) Pushkar D. MIS Analysis > "Having email, live chat, WhatsApp, Instagram, and WooCommerce all in one place makes customer support much easier and more efficient." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494) ArV Andhale rangnath V. Customer service associate > "Outdated user interface" [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578) FM Francesco M. CEO > "This has turned out to be an extremely useful addition, allowing us to manage customer communication more efficiently across multiple channels." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300) AP ASISH P. Asst. Manger Sales > "The instability of the platform from time to time the cases when it crashes or takes a long time to load." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747565) VR Verified Reviewer Senior Voice Implementation > "Seamlessly manage email, chat, and voice in one view for total flexibility and faster task tracking." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7148050) JC Joseph C. Webmaster > "Chat widget javascript payload drags down Pagespeed scores. " [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6509661) AV Aman V. Product Manager > "It helps us to manage support tickets, live chats, social media questions with our customers." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7044260) TS Tine S. CEO > "Too few function in basic package like more agents or call center." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6837846) Pushkar D. MIS Analysis > "The security and privacy features also make communication feel safe, and the live chat is great for sharing information quickly." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494) MV Monica V. Operations and Administration Manager > "Sometimes context gets lost, or you have to re-explain the issue if it escalates across teams." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6846120) RK Rohit K. Product Manager > "As it handles a lot of enquiries and customer tickets just in a single platform which saves us a good amount of time and manpower effort also the automated responses are much more..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946) RK Rohit K. Product Manager > "The informatis are limited and not enough to understand the improvements that are needed for a better customer experience." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946) SP Sona P. CRM Manager > "Intuitive operation and management of customer complaints, clear database, variable complaint handling options, open approach of the application developer, possibility to try the..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972) MP Maciej P. Tech & Quality Assurance Specialist > "Onboarding takes long, but we also connected our email server, which has 5 years of emails in the IMAP, so the processing is very slow, and had to focus on other tasks in the waiting..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5047885) OT Ojeleye T. Guest Service Agent > "I give double thumbs up to the fact that LiveAgent integrates multiple communication channels such as email, live chat, phone calls and social media into one single integrated..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560436) RR Raffaele R. Technical service > "Not perfect handling of multiple ticket merge." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6552416) JA Jaime A. Director Comercial > "The ability to integrate with different supports such as the social media and the live chat has made LiveAgent to enhance the communication and increase its coverage in solving our..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735) EM Elliot M. Field Service Engineer > "This has a negative impact on the delegation of tasks within the support team." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745) SG Shivbhadrasinh G. Co-Founder > "Over time, it has helped us bring down our response times and stay on top of tickets without things slipping through the cracks." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705) NG Nathan G. Company Owner > "The mobile app is also slightly clunky compared to the desktop version." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6847222) NS Natalia S. Salesforce Developer > "LiveAgent centralizes communications from multiple platforms, including live chat, email, phone calls and social media, making it easy to have all the information in one place and..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6814888) YN Yvonne N. Technical Staff > "Were it not for LiveAgent, I would be facing a lot of issues engaging with customers." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416394) VR Verified Reviewer Business Development Executive > "Their all-in-one communication tools make it easy for us to stay on top of customer messages—whether they come from email, social media, or our website—by bringing everything together..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6821746) BZ Brandon Z. Founder > "For someone without an IT background, it was tougher to set up than I would've preferred with the twilio integration." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6383081) DVT Dr. Vandana T. DGM - Content Vertical > "LiveAgent offers personalisation and customisation features with advanced reporting system for real time reporting and bringing in automation features for overall quality enhancement." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6482351) KC Kathy C. Associate Director IT > "Introduce security risks if not properly secured." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411) RK Rohit K. Product Manager > "The most interesting part of using Liveagent is that they provide a ticket-raising option for their users so that their problems can be addressed individually also it helped us..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946) Danielle S. Senior Director Marketing Business Development > "The option to recall an e-mail immediately after sending it was the feature I most missed while switching from Gmail." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4968985) VR Verified Reviewer Article assistant > "The ticket management system is particularly impressive, making it easy to track, prioritize, and resolve customer queries efficiently." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676) MS Marina S. Customer Support Agent > "I think that is missing the function to select more canned responses or predefined answers so you can edit the availability." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5019366) KC Kathy C. Associate Director IT > "It provides support across multiple channels, including email, chat, social media, and phone. And improving response times and customer satisfaction." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411) BS Beatricia S. Sales Specialist > "When users need the tool's functionalities, sometimes it crashes or becomes slow; when this happens, they have to restart it to get it working properly again, which slows down our..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6359095) AS Ankit S. Software Engineer > "We used to substitute between social mediaa and emails, but presently everything is in one area, and no ticket is ignored. When I had a few setup questions, the client's benefit was too..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6871690) CH Chen H. Designer > "The user interface is not friendly, and I wouldn't say I like the style." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6450548) [View Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/) RH Reagan H. Optician > "Overall, I love Yahoo Mail and it is the main form of email communication that I use at my business, even though I..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7145679) TM Ted M. Manager > "Regular emails go into spam, replies to my emails go into trash. When you click multiple emails to delete them, the..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#SoftwareAdvice___7068119) Justice E. Founder > "I like that we could store our photos on there and could even send messages to our emails via text." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7149490) VR Verified Reviewer Analyst > "Occasional ads can be distracting, and the platform feels slower compared to newer email tools." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7127948) VC Vicente C. Quality Technician > "The inbox layout is simple and features like folders, filters, and search make it easy to find messages quickly." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7099753) JM Jazzmen M. Home health aid > "I dislike the constant notifications to check my email knowing that I already checked it several times" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172720) RH Reagan H. Optician > "You can manage your documents with ease on Yahoo Mail as well, which is another great feature!" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7145679) AsP Anaïs P. Content creator and Community Manager > "The service feels a bit outdated compared to other more modern tools such as Gmail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7174739) Cassandra J. Teacher > "My overall experience with Yahoo Mail is that it's great to use to communicate with vendors and all everyday sites..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7097097) FC Fannie C. estimator > "Dealing with them takes time and can sometimes cost me money if I accidentally respond to scams." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172711) JM Jazzmen M. Home health aid > "I love that I receive all my emails without any delays and I don’t have to pay for storage just to use it" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172720) HR Haley R. registrar > "One of the biggest things that bugs me is the sheer number of ads." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7123139) Justice E. Founder > "I was able to design my yahoo/ yahoo status the way I did MySpace page." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7149490) RH Ronisha H. Owner > "The least thing I enjoyed about having yahoo was one time I got locked out of my account it was the hardest to gain..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7064046) LW Levin W. Cashier > "I like most about Yahoo Mail no bugs and issues the communication is great customer support is super" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7107234) MW Melissa W. Hospital Administrator > "Overall, Yahoo Mail is a pass for us - not worth the time or effort and there are so many better alternative..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7179664) HR Haley R. registrar > "Yahoo Mail feels reliable and straightforward, and it meets my email needs without any fuss." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7123139) MJ Misty J. Senior Credentialing Coordinator > "My biggest con is that it is overwhelmed with Spam and Phishing attempts but that I would have to say is my con..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6385641) KS Kimberly S. Patient Service Representative > "To be able to send photos easily to loved ones whom do not reside near you is amazing." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7072916) CM Charity M. Predident > "Yahoo doesn't put in alot of effort to make updates, or really stand out, so its almost an easy to forget inbox that..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6434687) RH Reagan H. Optician > "I like that you can send any emails that you want and it is super easy to connect with others." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7145679) AM Alexandra M. Actor, Writer > "The interface is also very dated and not appealing to the eye, and I've tried to change the name that my emails come..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6838831) KS Kimberly S. Patient Service Representative > "What I like most about Yahoo Mail is the ability to be able to stay connected with friends and family." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7072916) EC Eugene C. Manager > "The advertising space takes precedence and such big display size such that your basic email reading is obscured." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) VR Verified Reviewer Analyst > "Simple interface, good spam filtering, and easy to organise messages." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7127948) PD Patricia D. Loan servicing representative > "I dont care for the new advertisements that I see come across." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7081142) MS Muadzam S. Area Manager > "I keep threads by region and am able to follow up on promotions without losing context." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7057174) YD Yanatha D. Consultant > "My email is constantly get hacked and now Yahoo wants to charge me to use the email." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7048974) CF Camencia F. Sales, App Testing, Entertainment > "The communication response for Yahoo Mail is rapidly within the blink of the eyes." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6868322) LL Lance L. Service Delivery > "UNO SKIP this email service entirely." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178976) VR Verified Reviewer Case Management > "Overall I will continue to utilize yahoo mail as it is functional, easy to use, updates well, and has been around..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7122294) Musonda K. Customer Service Officer > "The lack of filters for junk mail which keeps coming through to my main mailbox" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6668821) FC Fannie C. estimator > "Overall, Yahoo Mail is a free and useful email service for people." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172711) EC Eugene C. Manager > "I have been a yahoo email from it's inception and i have decades of email stored and it's become a problem for me..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) JO Jessica O. Artist > "I can save and sort my emails into folders and keep my inbox tidy." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6848831) EC Eugene C. Manager > "I have to always scroll down just to read my emails because their advertising takes up screen space." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) MR Maurizio R. Manager > "I like that it has one tera of memory compared to other e-mailing services,and also the interface is very clear" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6734522) EC Eugene C. Manager > "I just use alternative AI agents and it immediately picks them up as scams. Why can't yahoo just embed it in their..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) SB Scott B. Electrician > "I love the phone application of Yahoo Mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178977) VR Verified Reviewer Yahoo Mail is secure and easy to use > "It's not easy to find messages in sub-folders." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6867153) VR Verified Reviewer Yahoo Mail is secure and easy to use > "It is easy to manage emails in Yahoo Mail with sub-folders." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6867153) LS Ledio S. Waiter > "The negativ thing is too slow for updates and has ads" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6660210) OM Oliver M. Journalist > "It’s fantastic with features that you would expect including easy online access and has kept up with the game..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6454981) AM Alexandra M. Actor, Writer > "I often don't receive emails, emails I've sent often don't actually send." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6838831) Constantin A. Freelance > "The research tool that helps to easily find an old message, the spam tool and the possibility to choose a background..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5066781) CB Crysta B. Sales > "I can usually find them eventually but it can still be frustrating." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7027001) LL Lance L. Service Delivery > "I loved the yahoo classic mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178976) EC Eugene C. Manager > "Yahoo's main priority is not user usability but paid advertising." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) SB Sierra B. Consumer > "What I like most anout using Yahoo Mail aside from the nostalgia, is it is easy to use and sort emails and..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6406679) Michael N. Office Services Clerk > "Many end up in the spam folder, but a lot of phishing ones get through to my main folder because scammers use an..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6187932) Vineet S. Retail Manager > "The storage is good enough for a beginner." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7067001) AM Alice M. Boss > "I have an .att account and it’s always hard to get into." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7026092) EL Edward L. Manager > "In terms of the functionality, it is pretty straightforward to use as with Gmail" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7005995) SH SHERREE H. Owner > "The layout is overwhelming and small font." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6812247) SO Stephanie O. Owner > "Overall, Yahoo Mail provided a convenient and organized platform for managing daily communications." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375) CG Christine G. Paralegal > "Doesn’t integrate with any google services I use." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6580694) MN Melissa N. Owner > "I’m able to login on my phone and my computer and my iPad." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6845089) SR Sasikumar R. Senior Software Developer > "Outdated mail service, most of the users will not prefer it." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6661401) RS Renata S. Science Teacher > "Overall, yahoo mail has greatly helped ease communication with parents as a teacher and has made my life easier by..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5068416) AC Andreas C. Tester > "It’s slow sometimes and it lags." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6767934) EP Emilia P. Supervisor > "Well it’s easy to create new mail and keep your mail in order and very easy to find old emails when needed." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6701240) MM Megan M. Owner > "What i didnt like was it got out dated once gmail came out" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6694355) LL Lance L. Service Delivery > "Prior to the recent versions I loved it." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178976) Raven S. Owner and Photographer > "It's clunky to log in, it's covered in ads, it doesn't actually catch spam, unsubscribing features are nonexistent,..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6098967) OP Oleg P. business analyst > "Excellent sorting." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7124510) EC Eugene C. Manager > "Their yahoo usability and user experience are always playing catchup. Why can't they lead!" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) OP Oleg P. business analyst > "Good filter, very easy to find the email you are looking for." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7124510) SG Samantha G. Myself > "It’s harder to transfer devices." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6837417) SO Stephanie O. Owner > "What I appreciated most about Yahoo Mail was its user-friendly interface and customizable features." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375) RpS Rohit pratap S. manager > "Some time ,I feel some problems in sending or receiving mail due to technical reasons like fault in internet..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5028093) JM John M. IT Manager > "It's simple to share file attachments faster with Yahoo Mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6821288) NO Nicky O. Independent Stylist > "Sometimes is hard to find an old email. And I wish I could Flag certain emails so they aren’t deleted ever but I..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6266088) SS Sarah S. Patient Services > "Overall, I have had a very pleasant experience utilizing Yahoo mail, I would say that the online platform is..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6855942) AWA Ama W A. Business Development Specialist > "All my mails got deleted from my inbox and I am unable to search for old emails." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6184294) JM John M. System Engineer > "It is simple to compose and send email messages with Yahoo Mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6729534) AN Anouar N. Marketing Online in Youtube All Social Media > "Some features on the desktop Yahoo Mail app are not available on mobile devices, including reactivating an account..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4778270) EM Evandro M. Software development student > "It worked fine did a lot of things than I do using other email services was fun at the time I used it." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6598068) AC Andreas C. Tester > "Not so good security for users." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6767934) OM Oliver M. Journalist > "It offers almost all the features Gmail offers and looks better." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6454981) Shola O. Internship > "The email is quite slow in loading and the messenger menu became somewhat non-functional at some points." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6095939) [View Reviews](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) ## User interface 4.68 (1,786) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) 4.22 (858) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important LiveAgent Top features 37/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/102188/LiveAgent/#features) Yahoo Mail 10/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/266980/Yahoo-Mail/#features) ### Recognition LiveAgent is recognized as a top-rated tool in 5 Capterra Shortlist reports Yahoo Mail is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support LiveAgent Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Yahoo Mail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details LiveAgent - By QualityUnit - Located in United States - Founded in 2004 Yahoo Mail - By Yahoo! - Located in United States - Founded in ## Popular Comparisons [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.6 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-102188/Salesforce-vs-LiveAgent) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.22 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) vs 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$7/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/247901-266980/Google-Workspace-vs-Yahoo-Mail) [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) $15/month Price $25/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-102188/LiveChat-vs-LiveAgent) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.22 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) vs [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail) [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $15/month Price $19/month 4.6 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102188-124981/LiveAgent-vs-Freshdesk) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.22 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.1 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/227157-266980/Microsoft-365-vs-Yahoo-Mail) 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