# Compare LiveAgent vs Yahoo Mail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare LiveAgent and Yahoo Mail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/102188-266980/LiveAgent-vs-Yahoo-Mail --- # LiveAgent vs Yahoo Mail Features and Cost Comparison Last updated April 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LiveAgentYahoo Mail2/4 selected [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.2 (845)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) [## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $15.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,753 reviews](#user-reviews) Positive 1,700 Neutral 46 Negative 7 [## Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.2 (845)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.1 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [845 reviews](#user-reviews) Positive 664 Neutral 144 Negative 37 ## Summary * * * Key features rated by users Features selected based on 11,552 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Mobile App 3.8 Email Distribution 4.7 Inbox Management 4.7 Email Monitoring 4.9 Access Controls/Permissions 4.5 \--%Fit Missing features Feature ratings Mobile App NA Email Distribution NA Inbox Management 4.4 Email Monitoring 4.2 Access Controls/Permissions NA User satisfaction User satisfaction 4.7 User reviews[1,753](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[845](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.5 Customer support 4.1 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases. Best for Not provided by vendor ## User reviews Pros & cons IS Ishant S. Chief Marketing Officer. > "The ticket management system is highly intuitive whereby our staff is able to respond to any client inquiries in real-time through email, chat, and social channels." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029) AF Alex F. President > "It seems a bit buggy. When you resolve a ticket it doesn't always refresh; you can only have one window open at a time, which I find extremely annoying as I'm used to working on..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7030887) IS Ishant S. Chief Marketing Officer. > "It has also simplified the process of our marketing and client success departments in their communication with the customers so that they get observed and addressed at the right..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029) AP Alyssa P. VP of Customer Success > "The app makes it difficult for my team to effectively manage our website's chat support from their phones, limiting our ability to respond promptly while on the go." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832517) AS Anamika S. Designing Head > "I mostly use liveagent to give support to our field staffs working on the different cornors of the city also this tool is budget friendly and has multiple conferencing tools..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559) KV Kiruluta V. sales representative > "The cost can jump to be so high when you are are having more agents to use the solution and would lead to decreased ROI for small businesses" [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7094278) AV Aman V. Product Manager > "It helps us to manage support tickets, live chats, social media questions with our customers." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7044260) VkJ Vaibhav kant J. Founder’s office > "The interface feels slightly outdated compared to some modern support tools, and it takes a little time for new users to understand all the features." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7109237) JM Jordan M. Sales Associate > "I can concentrate emails, chats, calls, networks, and forms in a single tray, also counting on automation, gamification, and clear reports." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068) BC Bryan C. Network Engineer > "When a CUSTOMER gets a reply from an email the old emails shown as a thread are too hard to read with every line indented with a > to show history." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6833737) SK Sourabh K. Operations Analyst > "The kind of business that we have definitely needs a customer satisfaction and resolution software and connecting with them manually one by one really takes a lot of time that's..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6864796) AS Anamika S. Designing Head > "The mobile app is boring and has Limited video conferencing tools available." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559) NS Natalia S. Salesforce Developer > "LiveAgent centralizes communications from multiple platforms, including live chat, email, phone calls and social media, making it easy to have all the information in one place and..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6814888) EW Evan W. Member Services Manager > "One thing it doesn't do that I wish it did was that when transferring a chat, if the person I'm trying to transfer to wasn't available that I could cancel the transfer and take..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832995) VR Verified Reviewer Business Development Executive > "Their all-in-one communication tools make it easy for us to stay on top of customer messages—whether they come from email, social media, or our website—by bringing everything..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6821746) SK Sonu K. Business Development Manager > "I did not find anything which did not directly helped in growth of our company it is just that the software is quite premium in terms investment which it asks from companies on..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159) Shivam A. Business strategist > "They are rich in features, it almost have every feature I need to talk to my clients and connect to my team for the meetings." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7085821) ND Noemi D. Senior Financial Analyst > "There is also a problem with the absence of specific templates regarding reporting, which can be done only through excessive settings." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6790072) JM Jordan M. Sales Associate > "The function that I most like is being able to see what the client is writing before presenting it; these features rescued me from some unpleasant situations, as when a customer..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068) SP Sona P. CRM Manager > "Whereas the application can be used as a call center, direct responses to customers (features we don't use), contains elements we don't use and are unnecessary." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972) Pushkar D. MIS Analysis > "Having email, live chat, WhatsApp, Instagram, and WooCommerce all in one place makes customer support much easier and more efficient." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494) EM Elliot M. Field Service Engineer > "One of the problems arising from the absence of refined permission settings for agents is that it is difficult to grant unique administrative access." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745) SU Stephane U. Accounting IT Consultant > "The system’s ability to centralize emails, chats, and tickets from multiple channels is a real advantage for support and consulting teams." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6854066) NA Noorul A. Assistant Manager, Operations > "The mobile app looks somewhat clunky and contains less functionality as the desktop version which may affect convenient support in the process of usage." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749581) Pushkar D. MIS Analysis > "The security and privacy features also make communication feel safe, and the live chat is great for sharing information quickly." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7088494) JA Jaime A. Director Comercial > "As of now the number of integrations is less than 300 which means that we may not be able to integrate with the certain specialized tools or platforms which our organization uses." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735) RK Rohit K. Product Manager > "As it handles a lot of enquiries and customer tickets just in a single platform which saves us a good amount of time and manpower effort also the automated responses are much more..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946) TS Tine S. CEO > "Too few function in basic package like more agents or call center." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6837846) SP Sona P. CRM Manager > "Intuitive operation and management of customer complaints, clear database, variable complaint handling options, open approach of the application developer, possibility to try the..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972) MV Monica V. Operations and Administration Manager > "Sometimes context gets lost, or you have to re-explain the issue if it escalates across teams." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6846120) OT Ojeleye T. Guest Service Agent > "I give double thumbs up to the fact that LiveAgent integrates multiple communication channels such as email, live chat, phone calls and social media into one single integrated..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560436) BS Beatricia S. Sales Specialist > "When users need the tool's functionalities, sometimes it crashes or becomes slow; when this happens, they have to restart it to get it working properly again, which slows down our..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6359095) JA Jaime A. Director Comercial > "The ability to integrate with different supports such as the social media and the live chat has made LiveAgent to enhance the communication and increase its coverage in solving..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735) LL Lucas L. Information Technology Manager > "A functional limitation is the absence of an icon showing the number of unread messages." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747625) KL Kinga L. Sales Manager > "To better satisfy the needs of your customers, the built-in live chat tool allows you to handle their concerns and complaints about your services in near real-time." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6362053) NG Nathan G. Company Owner > "The mobile app is also slightly clunky compared to the desktop version." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6847222) DVT Dr. Vandana T. DGM - Content Vertical > "LiveAgent offers personalisation and customisation features with advanced reporting system for real time reporting and bringing in automation features for overall quality..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6482351) AP ASISH P. Asst. Manger Sales > "The instability of the platform from time to time the cases when it crashes or takes a long time to load." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747565) RK Rohit K. Product Manager > "The most interesting part of using Liveagent is that they provide a ticket-raising option for their users so that their problems can be addressed individually also it helped us..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946) KL Kinga L. Sales Manager > "It lacks the consistency of email notifications, which could be a mistake given the current state of affairs." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6362053) KC Kathy C. Associate Director IT > "It provides support across multiple channels, including email, chat, social media, and phone. And improving response times and customer satisfaction." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411) JC Joseph C. Webmaster > "Chat widget javascript payload drags down Pagespeed scores. " [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6509661) AS Ankit S. Software Engineer > "We used to substitute between social mediaa and emails, but presently everything is in one area, and no ticket is ignored. When I had a few setup questions, the client's benefit..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6871690) RK Rohit K. Product Manager > "The informatis are limited and not enough to understand the improvements that are needed for a better customer experience." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946) MN Marietta N. Administrative Assistant > "LiveAgent allows me to seamlessly coordinate and communicate with customers via live chats which makes it rapid and super easy to resolve issues." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560385) MP Maciej P. Tech & Quality Assurance Specialist > "Onboarding takes long, but we also connected our email server, which has 5 years of emails in the IMAP, so the processing is very slow, and had to focus on other tasks in the..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5047885) AS Ahmed S. Project Engineer > "I found the chat routing feature involving as it allowed for matching customer queries with the right team members cutting down on time and increasing efficiency." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751720) RR Raffaele R. Technical service > "Not perfect handling of multiple ticket merge." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6552416) KM Khawaja M. HSE Advisor and Liftinng Appointed Person > "The multi language support feature provided by LiveAgent has helped us to serve customers across the globe with effective communication irrespective of the language they..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749604) EM Elliot M. Field Service Engineer > "This has a negative impact on the delegation of tasks within the support team." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745) SK Sonu K. Business Development Manager > "Our business is also small but on the other hand we generally need to connect with our customers on a daily basis and it become a very hectic task for our support team to deal..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159) YN Yvonne N. Technical Staff > "Were it not for LiveAgent, I would be facing a lot of issues engaging with customers." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416394) AV Aman V. Product Manager > "It helps us to frequently connect with our clients and help us more to grow our business." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7044260) BZ Brandon Z. Founder > "For someone without an IT background, it was tougher to set up than I would've preferred with the twilio integration." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6383081) MtN Markéta N. Customer Care Manager > "Having a clear overview of work across departments and agents allows us to distribute tasks more evenly and avoid overload." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6860929) KC Kathy C. Associate Director IT > "Introduce security risks if not properly secured." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6486411) BS Beatricia S. Sales Specialist > "My response time is lightning fast every time a customer contacts me with a query or complaint. When customers visit our websites, they can ask us anything, and we can answer..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6359095) Danielle S. Senior Director Marketing Business Development > "The option to recall an e-mail immediately after sending it was the feature I most missed while switching from Gmail." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4968985) NG Nathan G. Company Owner > "We now have email, live chat, WhatsApp, Instagram, and WooCommerce all tied together, which makes customer support much more efficient." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6847222) MS Marina S. Customer Support Agent > "I think that is missing the function to select more canned responses or predefined answers so you can edit the availability." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5019366) RO Raymond O. Credit Officer > "LiveAgent enhance customer service and real-time communications through live chat, call center and ticketing systems." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6542007) RP Ram P. Senior Customer Support Engineer > "It occasionally encounters technological issues including server failures and software glitches and is reliant on dependable internet access." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4889905) BT Brett T. GM > "Support is proactive as I have been guided through the set-up process without having to ask - and this just make sit easier to support our own clients." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7020561) CH Chen H. Designer > "The user interface is not friendly, and I wouldn't say I like the style." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6450548) Brittni Harpole C. Customer Service Representative > "In our customer support department, LiveAgent has given us the most glorious experience which has enabled us to offer our customers with refined support services." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6720352) CM Clement M. Digital Marketing Specialist > "LiveAgent really makes problem resolution fast and the only downside I can say is the pricing which may not be favorable to small organizations" [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4994907) VR Verified Reviewer Administrative tech > "Overall, it's freestyle go-to design, resourceful data and innovative platform provides availability to my companies needs ." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7001087) SR Sekar R. Information Technology Manager > "When having unstable internet connectivity,making live phone calls can be a challenge." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4998887) KL Kinga L. Sales Manager > "Because LiveAgent provides rapid responses to client concerns, it is ideal for businesses with websites that have a high volume of visitors and questions." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6362053) David T. Regional Sales Manager > "Periodic lag and limited features compared to the desktop version sometimes hamper on-the-go support." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4983116) OK Omer K. Customer Service Representative > "I have loved the fact that LiveAgent allows us to deal with all client queries from all the different channels in just a single place in the endeavor to help them fastly and..." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6382841) AB Ahmad B. Opreations > "Sometimes we have found technical glitches in fetching email from our external email server" [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5000316) MtN Markéta N. Customer Care Manager > "LiveAgent gives us full control over our customer service and supports our commitment to delivering an excellent customer experience." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6860929) KW Karl W. Relationship Manager > "It has long chat queues during peak hours which is a bit frustrating for our customers." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4939086) MM Marvine M. Store Assistant > "Real-time chat and omnichannel support are the key advantages of using LiveAgent which enhance customer support leading to customer satisfaction." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6561898) JB Jyoti B. sales Executive > "To be honest, there are some issues related to internet connectivity and consumptions, which makes it slowness." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4868489) BL Ben L. CTO > "As a central platform for managing customer support cases, it was able to help improve response time and allow us to be more efficient." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6761270) AH Arianna H. Director of Brand Experience > "Unavailability of offline access is the only flaw subjected to LiveAgent." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4996963) IS Ishant S. Chief Marketing Officer. > "It is a great option when a company should enhance its internal efficiency and the satisfaction of clients." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029) SaN Steve andy N. customer care personnel > "The mobile app is not as perfect as the website in terms of responsiveness." [See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4994401) [View Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/) VC Vicente C. Quality Technician > "The inbox layout is simple and features like folders, filters, and search make it easy to find messages quickly." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7099753) TM Ted M. Manager > "Regular emails go into spam, replies to my emails go into trash. When you click multiple emails to delete them, the check..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#SoftwareAdvice___7068119) KS Kimberly S. Patient Service Representative > "To be able to send photos easily to loved ones whom do not reside near you is amazing." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7072916) RH Ronisha H. Owner > "The least thing I enjoyed about having yahoo was one time I got locked out of my account it was the hardest to gain access..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7064046) KS Kimberly S. Patient Service Representative > "What I like most about Yahoo Mail is the ability to be able to stay connected with friends and family." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7072916) AM Alexandra M. Actor, Writer > "The interface is also very dated and not appealing to the eye, and I've tried to change the name that my emails come from..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6838831) MS Muadzam S. Area Manager > "I keep threads by region and am able to follow up on promotions without losing context." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7057174) YD Yanatha D. Consultant > "My email is constantly get hacked and now Yahoo wants to charge me to use the email." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7048974) Cassandra J. Teacher > "My overall experience with Yahoo Mail is that it's great to use to communicate with vendors and all everyday sites and..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7097097) MJ Misty J. Senior Credentialing Coordinator > "My biggest con is that it is overwhelmed with Spam and Phishing attempts but that I would have to say is my con across most of..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6385641) JO Jessica O. Artist > "I can save and sort my emails into folders and keep my inbox tidy." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6848831) CM Charity M. Predident > "Yahoo doesn't put in alot of effort to make updates, or really stand out, so its almost an easy to forget inbox that my emails..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6434687) LW Levin W. Cashier > "I like most about Yahoo Mail no bugs and issues the communication is great customer support is super" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7107234) EC Eugene C. Manager > "The advertising space takes precedence and such big display size such that your basic email reading is obscured." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) Vineet S. Retail Manager > "The storage is good enough for a beginner." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7067001) PD Patricia D. Loan servicing representative > "I dont care for the new advertisements that I see come across." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7081142) CF Camencia F. Sales, App Testing, Entertainment > "The communication response for Yahoo Mail is rapidly within the blink of the eyes." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6868322) NO Nicky O. Independent Stylist > "Sometimes is hard to find an old email. And I wish I could Flag certain emails so they aren’t deleted ever but I haven’t found..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6266088) SO Stephanie O. Owner > "Overall, Yahoo Mail provided a convenient and organized platform for managing daily communications." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375) AN Anouar N. Marketing Online in Youtube All Social Media > "Some features on the desktop Yahoo Mail app are not available on mobile devices, including reactivating an account after being..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4778270) MN Melissa N. Owner > "I’m able to login on my phone and my computer and my iPad." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6845089) AM Alexandra M. Actor, Writer > "I often don't receive emails, emails I've sent often don't actually send." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6838831) MR Maurizio R. Manager > "I like that it has one tera of memory compared to other e-mailing services,and also the interface is very clear" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6734522) CB Crysta B. Sales > "I can usually find them eventually but it can still be frustrating." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7027001) GP Georgiana P. Owner > "This feature helps me to see if my customer or anyone to who I send a message opens my email and even if they click on my..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4730474) Musonda K. Customer Service Officer > "The lack of filters for junk mail which keeps coming through to my main mailbox" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6668821) SO Stephanie O. Owner > "What I appreciated most about Yahoo Mail was its user-friendly interface and customizable features." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375) EC Eugene C. Manager > "I have been a yahoo email from it's inception and i have decades of email stored and it's become a problem for me such that i..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) VR Verified Reviewer Yahoo Mail is secure and easy to use > "It is easy to manage emails in Yahoo Mail with sub-folders." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6867153) AM Alice M. Boss > "I have an .att account and it’s always hard to get into." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7026092) OM Oliver M. Journalist > "It’s fantastic with features that you would expect including easy online access and has kept up with the game outcompeting its..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6454981) SH SHERREE H. Owner > "The layout is overwhelming and small font." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6812247) Constantin A. Freelance > "The research tool that helps to easily find an old message, the spam tool and the possibility to choose a background pictures..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5066781) EC Eugene C. Manager > "I have to always scroll down just to read my emails because their advertising takes up screen space." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) JM John M. IT Manager > "It's simple to share file attachments faster with Yahoo Mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6821288) AN Anouar N. Marketing Online in Youtube All Social Media > "The user suffers from the problem of continuous automatic closing of the application, as the application requests to close it..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4778270) JC Jasmine C. Assistant > "I like that I can Find anything in the search bar , like emails when i need to find them." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6296196) EC Eugene C. Manager > "I just use alternative AI agents and it immediately picks them up as scams. Why can't yahoo just embed it in their system!" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) VW VELZIE W. STUDENT > "I really enjoy being able to group my emails up into sections/folders." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6303216) DB Destiny B. Bartender > "It tends to send important mail to the spam folder more often than I like" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6296327) DE Daniel E. Owner > "Clean interface, Spam protection, storage capacity, excellent for both personal and professional needs!!" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6253838) VW VELZIE W. STUDENT > "The overwhelming amount of spam I get even after blocking certain emails." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6303216) IA Isaac A. CEO > "User friendly, quick sending, and everyone in my office enjoys sending their emails through yahoo mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6808664) AC Andreas C. Tester > "It’s slow sometimes and it lags." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6767934) SB Sierra B. Consumer > "What I like most anout using Yahoo Mail aside from the nostalgia, is it is easy to use and sort emails and categorize them..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6406679) SG Samantha G. Myself > "It’s harder to transfer devices." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6837417) PL Paulina L. Teacher > "Good experience sending personal emails and group marketing emails" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6766299) VR Verified Reviewer Yahoo Mail is secure and easy to use > "It's not easy to find messages in sub-folders." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6867153) AH Ali H. Engineer > "I think the most successful service provider in spam management, which is one of the most important issues for mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6302053) VR Verified Reviewer realtor > "Yahoo's spam filters are weak, resulting in a cluttered inbox, and its interface feels dated compared to Gmail's intuitive..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4863635) EL Edward L. Manager > "In terms of the functionality, it is pretty straightforward to use as with Gmail" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7005995) LS Ledio S. Waiter > "The negativ thing is too slow for updates and has ads" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6660210) YC Yani C. Receptionist > "Overall it's okay, I think people that use microsoft benefit more from using this email versus other options." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6848891) AC Andreas C. Tester > "Not so good security for users." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6767934) SS Stephanie S. Caregiver > "I wish Gmail had this feature but this is really important to me because it's so much easier being able to find documents I..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4733354) EC Eugene C. Manager > "Yahoo's main priority is not user usability but paid advertising." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) RS Renata S. Science Teacher > "Overall, yahoo mail has greatly helped ease communication with parents as a teacher and has made my life easier by allowing me..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5068416) Michael N. Office Services Clerk > "Many end up in the spam folder, but a lot of phishing ones get through to my main folder because scammers use an account..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6187932) SP Sanganagouda P. Assistant Professor > "Yahoo Mail allows users to integrate their social media accounts, such as Facebook and Twitter, making it easy to keep up with..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4719915) TE Tatiana E. Owner > "The layout of the mail dashboard can be a bit confusing." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6340309) EP Emilia P. Supervisor > "Well it’s easy to create new mail and keep your mail in order and very easy to find old emails when needed." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6701240) CG Christine G. Paralegal > "Doesn’t integrate with any google services I use." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6580694) MN Melissa N. Owner > "There is ample amount of storage" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6845089) SP Sanganagouda P. Assistant Professor > "Yahoo Mail has limited folder management options, which may make it difficult to organize and manage large amounts of email.2." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4719915) RH Ronisha H. Owner > "It was easy to learn to navigate." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7064046) SR Sasikumar R. Senior Software Developer > "Outdated mail service, most of the users will not prefer it." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6661401) SS Sarah S. Patient Services > "Overall, I have had a very pleasant experience utilizing Yahoo mail, I would say that the online platform is extremely used..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6855942) JD Jessica D. Office manager > "A lot of scammers use a Yahoo email address." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6284941) DS Daniel S. Network Administartor > "Have been using it for over 25 years plus and being a heavy user even for business, it was been wonderful with no issues or..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6295441) SS Stephanie S. Caregiver > "Email Monitoring is one thing that Yahoo Mail needs to maybe work on a little, and I only say this because my email had..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4733354) JM John M. System Engineer > "It is simple to compose and send email messages with Yahoo Mail." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6729534) MM Megan M. Owner > "What i didnt like was it got out dated once gmail came out" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6694355) EM Evandro M. Software development student > "It worked fine did a lot of things than I do using other email services was fun at the time I used it." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6598068) Raven S. Owner and Photographer > "It's clunky to log in, it's covered in ads, it doesn't actually catch spam, unsubscribing features are nonexistent, and it's..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6098967) OM Oliver M. Journalist > "It offers almost all the features Gmail offers and looks better." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6454981) EC Eugene C. Manager > "Their yahoo usability and user experience are always playing catchup. Why can't they lead!" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418) MM Mary M. Research Assistant > "I like that it has tips for new features that are added." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6300988) RpS Rohit pratap S. manager > "Some time ,I feel some problems in sending or receiving mail due to technical reasons like fault in internet connectivity or..." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5028093) TC Tonya C. Caregiver > "Also love how much easier Yahoo mail is to maneuver than most of the other email services I use, plus its FREE!" [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6324905) AWA Ama W A. Business Development Specialist > "All my mails got deleted from my inbox and I am unable to search for old emails." [See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6184294) [View Reviews](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) ## User interface 4.68 (1,753) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) 4.23 (845) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important LiveAgent Top features 37/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/102188/LiveAgent/#features) Yahoo Mail 10/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Process/Workflow Automation - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Management [See all features](https://www.capterra.com/p/266980/Yahoo-Mail/#features) ### Recognition No recognitions have been awarded to LiveAgent No recognitions have been awarded to Yahoo Mail ### Deployment & support LiveAgent Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Yahoo Mail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details LiveAgent - By CyberSentriq - Located in Ireland - Founded in 2004 Yahoo Mail - By Yahoo! - Located in United States - Founded in ## Popular Comparisons [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $15/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-135003/LiveAgent-vs-Slack) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (845)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/) 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