---
title: "Compare LiveAgent vs Yahoo Mail 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare LiveAgent and Yahoo Mail based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/102188-266980/LiveAgent-vs-Yahoo-Mail"
page_type: "comparison"
language: "en"
---

# LiveAgent vs Yahoo Mail Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LiveAgentYahoo Mail2/4 selected

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.2 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

[## LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,789 reviews](#user-reviews)

Positive

1,733

Neutral

49

Negative

7

[## Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.2 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.1

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [861 reviews](#user-reviews)

Positive

675

Neutral

147

Negative

39

## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Mobile App

3.8

Inbox Management

4.6

Email Distribution

4.7

Email Monitoring

4.9

Access Controls/Permissions

4.5

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Inbox Management

4.4

Email Distribution

NA

Email Monitoring

4.2

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.7

User reviews[1,789](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.2

User reviews[861](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

Best for

Not provided by vendor

## User reviews

Pros & cons

Jacopo R.

CEO

> "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7143864)

RM

Robert M.

Support Engineer

> "It offers a robust suite of features—like multi-channel ticketing and live chat—at a much more accessible price point than its competitors. While the core..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501)

SD

Seema D.

CRM

> "LiveAgent offers an all-in-one platform with easy ticket management, fast live chat, helpful automation, simple interface, and useful analytics, making customer..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331)

PD

Praveen D.

Customer Support Manager

> "UI can feel outdated, initial setup is time-consuming, advanced features have a learning curve, and integrations are limited."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714)

SD

Seema D.

CRM

> "It streamlined our customer communication by bringing multiple channels into one platform, making support faster and more organized. While there is a slight..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7138331)

LD

Lukáš D.

CEO

> "However, the lack of responsive, multi-channel support (phone, screen sharing) significantly slows down issue resolution."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

MA

Marykate A.

Management Assoicate

> "The clean, well-organized interface puts everything you need right at your fingertips — whether you're handling tickets, jumping into live chats, or managing..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141284)

LD

Lukáš D.

CEO

> "Additionally, we have been experiencing an inconsistent document rendering bug for over a year — documents sometimes display correctly and sometimes don't."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

JC

Joanne C.

customer service supervisor

> "The available features have allowed us to efficiently meet all of our operational requirements, and it has proven to be a highly effective tool for our team's..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141360)

RM

Robert M.

Support Engineer

> "The lack of native table editing functionality within the ticket response interface."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141501)

MESHVKUMAR P.

IT Associate

> "It really powerful omnichannel help desk solution that solve issue of supporting teams manage customer interactions more efficiently and improve response times."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7119041)

AT

Aryan T.

Business Development

> "LiveAgent setup takes time, UI feels slightly cluttered at first, and some advanced features need a learning curve to use effectively."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7125290)

JPM

Jean-Paul M.

Unit Manager

> "As a governmental entity this has enormously helped improve reaction time towards customers in a way that they are often astonished on how quickly issues can be..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141166)

VR

Verified Reviewer

Article assistant

> "Some advanced features require a learning curve, and initial setup—like configuring automation rules—can be slightly overwhelming."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

FM

Francesco M.

CEO

> "Early on, we also contributed to the Italian translation of the platform, which reflects how closely we’ve followed its development. As our needs grew, we..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

AP

Alyssa P.

VP of Customer Success

> "The app makes it difficult for my team to effectively manage our website's chat support from their phones, limiting our ability to respond promptly while on the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832517)

PD

Praveen D.

Customer Support Manager

> "All-in-one support, easy ticketing, strong automation, fast live chat, and helpful analytics for managing teams efficiently."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7130714)

SG

Shivbhadrasinh G.

Co-Founder

> "During big sale events when ticket volume spikes, we've noticed some slight delays in loading."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705)

LD

Lukáš D.

CEO

> "The platform runs smoothly in day-to-day operations, and updates are deployed with minimal disruption — bugs introduced during updates are rare."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141753)

VR

Vishal R.

Customer Support Executive

> "Live agent is not compatible with mobile devices and this is something that I think that the developers should work on."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7146944)

ArV

Andhale rangnath V.

Customer service associate

> "It seamlessly converts inquiries from email, live chat, phone calls, and social media platforms into trackable support tickets."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578)

SK

Sonu K.

Business Development Manager

> "I did not find anything which did not directly helped in growth of our company it is just that the software is quite premium in terms investment which it asks..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159)

FM

Francesco M.

CEO

> "We’ve consistently used LiveAgent as our primary ticketing system for customer support, and it has proven to be a solid and dependable solution."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

KV

Kiruluta V.

sales representative

> "The cost can jump to be so high when you are are having more agents to use the solution and would lead to decreased ROI for small businesses"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7094278)

VR

Verified Reviewer

Article assistant

> "The messaging system, including email and live chat, works seamlessly and helps keep all communication in one place."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

Keith O.

Owner

> "It started as a promising endeavor but it ended in horror as the incorrect answers hurt business and had to end it quickly."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7182500)

IS

Ishant S.

Chief Marketing Officer.

> "The ticket management system is highly intuitive whereby our staff is able to respond to any client inquiries in real-time through email, chat, and social..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029)

VkJ

Vaibhav kant J.

Founder’s office

> "The interface feels slightly outdated compared to some modern support tools, and it takes a little time for new users to understand all the features."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7109237)

TT

Titus T.

Administrative Manager

> "The live chat is fast, the ticketing keeps things organized, and it saves me a lot of time dealing with customer queries."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141691)

EM

Elliot M.

Field Service Engineer

> "One of the problems arising from the absence of refined permission settings for agents is that it is difficult to grant unique administrative access."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745)

IS

Ishant S.

Chief Marketing Officer.

> "It has also simplified the process of our marketing and client success departments in their communication with the customers so that they get observed and..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7027029)

BC

Bryan C.

Network Engineer

> "When a CUSTOMER gets a reply from an email the old emails shown as a thread are too hard to read with every line indented with a > to show history."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6833737)

AS

Anamika S.

Designing Head

> "I mostly use liveagent to give support to our field staffs working on the different cornors of the city also this tool is budget friendly and has multiple..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

AS

Anamika S.

Designing Head

> "The mobile app is boring and has Limited video conferencing tools available."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

Cole W.

Director, Digital Marketing

> "The overall experience with LiveAgent has been great, as for mentioned the product does what we need it to do and easily integrates into Facebook's messenger..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7142353)

NA

Noorul A.

Assistant Manager, Operations

> "The mobile app looks somewhat clunky and contains less functionality as the desktop version which may affect convenient support in the process of usage."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749581)

RC

Ridhima C.

Copywriter

> "Live agent stands out for its universal inbox which merger multiple communication channels into one continuous feed."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7158485)

EW

Evan W.

Member Services Manager

> "One thing it doesn't do that I wish it did was that when transferring a chat, if the person I'm trying to transfer to wasn't available that I could cancel the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6832995)

FM

Francesco M.

CEO

> "This has turned out to be an extremely useful addition, allowing us to manage customer communication more efficiently across multiple channels."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141300)

JA

Jaime A.

Director Comercial

> "As of now the number of integrations is less than 300 which means that we may not be able to integrate with the certain specialized tools or platforms which our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

VR

Verified Reviewer

Senior Voice Implementation

> "Seamlessly manage email, chat, and voice in one view for total flexibility and faster task tracking."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7148050)

ND

Noemi D.

Senior Financial Analyst

> "There is also a problem with the absence of specific templates regarding reporting, which can be done only through excessive settings."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6790072)

AV

Aman V.

Product Manager

> "It helps us to manage support tickets, live chats, social media questions with our customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7044260)

Keith O.

Owner

> "Live chat did not always give correct answers as instructed. "

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7182500)

JM

Jordan M.

Sales Associate

> "I can concentrate emails, chats, calls, networks, and forms in a single tray, also counting on automation, gamification, and clear reports."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068)

LL

Lucas L.

Information Technology Manager

> "A functional limitation is the absence of an icon showing the number of unread messages."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747625)

OT

Ojeleye T.

Guest Service Agent

> "I give double thumbs up to the fact that LiveAgent integrates multiple communication channels such as email, live chat, phone calls and social media into one..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560436)

VR

Verified Reviewer

Account Executive

> "One thing I did not like much is that in the beginning it was a little difficult to understand all the features."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141205)

SK

Sourabh K.

Operations Analyst

> "The kind of business that we have definitely needs a customer satisfaction and resolution software and connecting with them manually one by one really takes a..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6864796)

ArV

Andhale rangnath V.

Customer service associate

> "Outdated user interface"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578)

JA

Jaime A.

Director Comercial

> "The ability to integrate with different supports such as the social media and the live chat has made LiveAgent to enhance the communication and increase its..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

AP

ASISH P.

Asst. Manger Sales

> "The instability of the platform from time to time the cases when it crashes or takes a long time to load."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6747565)

SG

Shivbhadrasinh G.

Co-Founder

> "Over time, it has helped us bring down our response times and stay on top of tickets without things slipping through the cracks."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141705)

JC

Joseph C.

Webmaster

> "Chat widget javascript payload drags down Pagespeed scores. "

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6509661)

NS

Natalia S.

Salesforce Developer

> "LiveAgent centralizes communications from multiple platforms, including live chat, email, phone calls and social media, making it easy to have all the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6814888)

TS

Tine S.

CEO

> "Too few function in basic package like more agents or call center."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6837846)

VR

Verified Reviewer

Business Development Executive

> "Their all-in-one communication tools make it easy for us to stay on top of customer messages—whether they come from email, social media, or our website—by..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6821746)

MV

Monica V.

Operations and Administration Manager

> "Sometimes context gets lost, or you have to re-explain the issue if it escalates across teams."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6846120)

VR

Verified Reviewer

Article assistant

> "The ticket management system is particularly impressive, making it easy to track, prioritize, and resolve customer queries efficiently."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7133676)

MP

Maciej P.

Tech & Quality Assurance Specialist

> "Onboarding takes long, but we also connected our email server, which has 5 years of emails in the IMAP, so the processing is very slow, and had to focus on..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5047885)

MN

Marietta N.

Administrative Assistant

> "LiveAgent allows me to seamlessly coordinate and communicate with customers via live chats which makes it rapid and super easy to resolve issues."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6560385)

RR

Raffaele R.

Technical service

> "Not perfect handling of multiple ticket merge."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6552416)

AS

Ahmed S.

Project Engineer

> "I found the chat routing feature involving as it allowed for matching customer queries with the right team members cutting down on time and increasing..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751720)

EM

Elliot M.

Field Service Engineer

> "This has a negative impact on the delegation of tasks within the support team."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751745)

KM

Khawaja M.

HSE Advisor and Liftinng Appointed Person

> "The multi language support feature provided by LiveAgent has helped us to serve customers across the globe with effective communication irrespective of the..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6749604)

NG

Nathan G.

Company Owner

> "The mobile app is also slightly clunky compared to the desktop version."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6847222)

SA

Shivam A.

Business strategist

> "They are rich in features, it almost have every feature I need to talk to my clients and connect to my team for the meetings."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7085821)

SP

Sona P.

CRM Manager

> "Whereas the application can be used as a call center, direct responses to customers (features we don't use), contains elements we don't use and are unnecessary."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416972)

SK

Sonu K.

Business Development Manager

> "Our business is also small but on the other hand we generally need to connect with our customers on a daily basis and it become a very hectic task for our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6572159)

BS

Beatricia S.

Sales Specialist

> "When users need the tool's functionalities, sometimes it crashes or becomes slow; when this happens, they have to restart it to get it working properly again,..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6359095)

SS

Scott S.

VP

> "Being able to assign and sort the tickets is simple and the value of the product you get is amazing."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7143898)

KL

Kinga L.

Sales Manager

> "It lacks the consistency of email notifications, which could be a mistake given the current state of affairs."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6362053)

RG

Ricardo G.

Administrativo

> "My overall experience with LiveAgent is very positive as it is an precious tool for my everyday communication with coworkers, clients and suppliers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141082)

RK

Rohit K.

Product Manager

> "The informatis are limited and not enough to understand the improvements that are needed for a better customer experience."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

JM

Jordan M.

Sales Associate

> "The function that I most like is being able to see what the client is writing before presenting it; these features rescued me from some unpleasant situations,..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6880068)

TC

Toby C.

Owner

> "the pricing plans were expensive last time we used LiveAgent and it had too many limitations"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___5062859)

RO

Raymond O.

Credit Officer

> "LiveAgent enhance customer service and real-time communications through live chat, call center and ticketing systems."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6542007)

CB

Cody B.

ADT Authorized Sales

> "No Cons to report on this software "

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6531695)

SL

Sebastian L.

Administrator

> "Helps manage conversations in one place and improves communication with users."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141809)

YN

Yvonne N.

Technical Staff

> "Were it not for LiveAgent, I would be facing a lot of issues engaging with customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416394)

Sanket Y.

Project manager

> "I like how easy the interface is to use, even for people who are new to it."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7119065)

ArV

Andhale rangnath V.

Customer service associate

> "Outdated user interface"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7157578)

MG

Magda G.

Implementation Manager

> "The software is responsive and has a simple interface."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6630407)

CH

Chen H.

Designer

> "The user interface is not friendly, and I wouldn't say I like the style."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6450548)

CI

Cristian I.

IT Manager

> "User friendly interface, easy to customize"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6770321)

Dave H.

President

> "Our previous vendor kept changing elements of the software interface which only served to slow down our work because we had to learn how the interface was..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___3410489)

Gabriela M.

Support enginner

> "Its interface and functionality allows me to develop efficiently in my work."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4947394)

Sheikh S.

Founder

> "The interface is confusing at first."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___2870665)

VR

Volvic R.

Digital Marketing Officer

> "Everything is made easy specially the integration of accounts and the Tagging."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6684840)

JA

Jaime A.

Director Comercial

> "As of now the number of integrations is less than 300 which means that we may not be able to integrate with the certain specialized tools or platforms which our..."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6751735)

VR

Volvic R.

Digital Marketing Officer

> "I love the features of integration & Tag"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6684840)

BZ

Brandon Z.

Founder

> "For someone without an IT background, it was tougher to set up than I would've preferred with the twilio integration."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6383081)

CK

Carole K.

Full Professor, Dean of the Biotechnology and Bioinformatics department of INSA Lyon

> "The integration with Zimbra is also a plus (although I could not test it in the free trial)"

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6448819)

VR

Verified Reviewer

Founder

> "Not as user friendly as Tawk."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___3669870)

EM

Eric M.

Operations & Project Management

> "It can handle enquiries from many other channels thus making it highly versatile to integrate with other products."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4905721)

CW

Christopher W.

Head of Product

> "It's not the easiest to get started. "

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___2969594)

AS

Anamika S.

Designing Head

> "We use is on daily basis as the user interface is simple and easy to navigate."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7112559)

RK

Rohit K.

Product Manager

> "The informatis are limited and not enough to understand the improvements that are needed for a better customer experience."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6440946)

KR

Karin R.

CXO

> "The system is based on familiar structures from other systems, making it quite user-friendly."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6842129)

YN

Yvonne N.

Technical Staff

> "Were it not for LiveAgent, I would be facing a lot of issues engaging with customers."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6416394)

VR

Verified Reviewer

Account Executive

> "After using it for some time I found it very easy and comfortable to work with."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___7141205)

PK

Paul K.

Internal Auditor

> "LiveAgent has impacted communication, engagement and customer services."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___4838652)

GF

Gabriel F.

IT Intern

> "Their User Interphase is very intuitive and easy to use."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___6698729)

Nitin S.

Senior Graphics Designer

> "Their support hangs many times and I need to wait half or 1 hour to get a support from their team regarding any issues and that's sometimes annoying."

[See full review](https://www.capterra.com/p/102188/LiveAgent/#Capterra___3359308)

[View Reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)

LC

Louise C.

Marketing Director

> "It provides a reliable email service with generous storage, effective spam protection, and an easy-to-use..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7182383)

TM

Ted M.

Manager

> "Regular emails go into spam, replies to my emails go into trash. When you click multiple emails to delete..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#SoftwareAdvice___7068119)

RH

Reagan H.

Optician

> "Overall, I love Yahoo Mail and it is the main form of email communication that I use at my business, even..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7145679)

LC

Louise C.

Marketing Director

> "The interface may appear cluttered at times, and the presence of ads in the free version can be distracting."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7182383)

Justice E.

Founder

> "I like that we could store our photos on there and could even send messages to our emails via text."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7149490)

VR

Verified Reviewer

Analyst

> "Occasional ads can be distracting, and the platform feels slower compared to newer email tools."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7127948)

RH

Reagan H.

Optician

> "You can manage your documents with ease on Yahoo Mail as well, which is another great feature!"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7145679)

JM

Jazzmen M.

Home health aid

> "I dislike the constant notifications to check my email knowing that I already checked it several times"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172720)

JM

Jazzmen M.

Home health aid

> "I love that I receive all my emails without any delays and I don’t have to pay for storage just to use it"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172720)

AsP

Anaïs P.

Content creator and Community Manager

> "The service feels a bit outdated compared to other more modern tools such as Gmail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7174739)

Justice E.

Founder

> "I was able to design my yahoo/ yahoo status the way I did MySpace page."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7149490)

FC

Fannie C.

estimator

> "Dealing with them takes time and can sometimes cost me money if I accidentally respond to scams."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172711)

VC

Vicente C.

Quality Technician

> "The inbox layout is simple and features like folders, filters, and search make it easy to find messages..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7099753)

HR

Haley R.

registrar

> "One of the biggest things that bugs me is the sheer number of ads."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7123139)

HR

Haley R.

registrar

> "Yahoo Mail feels reliable and straightforward, and it meets my email needs without any fuss."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7123139)

RH

Ronisha H.

Owner

> "The least thing I enjoyed about having yahoo was one time I got locked out of my account it was the hardest..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7064046)

KS

Kimberly S.

Patient Service Representative

> "To be able to send photos easily to loved ones whom do not reside near you is amazing."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7072916)

MW

Melissa W.

Hospital Administrator

> "Overall, Yahoo Mail is a pass for us - not worth the time or effort and there are so many better alternative..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7179664)

RH

Reagan H.

Optician

> "I like that you can send any emails that you want and it is super easy to connect with others."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7145679)

KATRINA B.

Cashier

> "so you have to pay for more features now instead of just making them free."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7180244)

KS

Kimberly S.

Patient Service Representative

> "What I like most about Yahoo Mail is the ability to be able to stay connected with friends and family."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7072916)

AM

Alexandra M.

Actor, Writer

> "The interface is also very dated and not appealing to the eye, and I've tried to change the name that my..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6838831)

VR

Verified Reviewer

Analyst

> "Simple interface, good spam filtering, and easy to organise messages."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7127948)

EC

Eugene C.

Manager

> "The advertising space takes precedence and such big display size such that your basic email reading is..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418)

MS

Muadzam S.

Area Manager

> "I keep threads by region and am able to follow up on promotions without losing context."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7057174)

YD

Yanatha D.

Consultant

> "My email is constantly get hacked and now Yahoo wants to charge me to use the email."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7048974)

Cassandra J.

Teacher

> "My overall experience with Yahoo Mail is that it's great to use to communicate with vendors and all everyday..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7097097)

LL

Lance L.

Service Delivery

> "UNO SKIP this email service entirely."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178976)

VR

Verified Reviewer

Case Management

> "Overall I will continue to utilize yahoo mail as it is functional, easy to use, updates well, and has been..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7122294)

Musonda K.

Customer Service Officer

> "The lack of filters for junk mail which keeps coming through to my main mailbox"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6668821)

FC

Fannie C.

estimator

> "Overall, Yahoo Mail is a free and useful email service for people."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7172711)

EC

Eugene C.

Manager

> "I have been a yahoo email from it's inception and i have decades of email stored and it's become a problem..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418)

JO

Jessica O.

Artist

> "I can save and sort my emails into folders and keep my inbox tidy."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6848831)

EC

Eugene C.

Manager

> "I have to always scroll down just to read my emails because their advertising takes up screen space."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418)

MR

Maurizio R.

Manager

> "I like that it has one tera of memory compared to other e-mailing services,and also the interface is very..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6734522)

EC

Eugene C.

Manager

> "I just use alternative AI agents and it immediately picks them up as scams. Why can't yahoo just embed it in..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418)

SB

Scott B.

Electrician

> "I love the phone application of Yahoo Mail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178977)

PD

Patricia D.

Loan servicing representative

> "I dont care for the new advertisements that I see come across."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7081142)

LW

Levin W.

Cashier

> "I like most about Yahoo Mail no bugs and issues the communication is great customer support is super"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7107234)

LS

Ledio S.

Waiter

> "The negativ thing is too slow for updates and has ads"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6660210)

Constantin A.

Freelance

> "The research tool that helps to easily find an old message, the spam tool and the possibility to choose a..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5066781)

AM

Alexandra M.

Actor, Writer

> "I often don't receive emails, emails I've sent often don't actually send."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6838831)

LL

Lance L.

Service Delivery

> "I loved the yahoo classic mail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178976)

CB

Crysta B.

Sales

> "I can usually find them eventually but it can still be frustrating."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7027001)

Vineet S.

Retail Manager

> "The storage is good enough for a beginner."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7067001)

EC

Eugene C.

Manager

> "Yahoo's main priority is not user usability but paid advertising."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418)

CF

Camencia F.

Sales, App Testing, Entertainment

> "The communication response for Yahoo Mail is rapidly within the blink of the eyes."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6868322)

Michael N.

Office Services Clerk

> "Many end up in the spam folder, but a lot of phishing ones get through to my main folder because scammers..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6187932)

SO

Stephanie O.

Owner

> "Overall, Yahoo Mail provided a convenient and organized platform for managing daily communications."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375)

AM

Alice M.

Boss

> "I have an .att account and it’s always hard to get into."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7026092)

MN

Melissa N.

Owner

> "I’m able to login on my phone and my computer and my iPad."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6845089)

SH

SHERREE H.

Owner

> "The layout is overwhelming and small font."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6812247)

RS

Renata S.

Science Teacher

> "Overall, yahoo mail has greatly helped ease communication with parents as a teacher and has made my life..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5068416)

CG

Christine G.

Paralegal

> "Doesn’t integrate with any google services I use."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6580694)

EP

Emilia P.

Supervisor

> "Well it’s easy to create new mail and keep your mail in order and very easy to find old emails when needed."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6701240)

SR

Sasikumar R.

Senior Software Developer

> "Outdated mail service, most of the users will not prefer it."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6661401)

LL

Lance L.

Service Delivery

> "Prior to the recent versions I loved it."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7178976)

MJ

Misty J.

Senior Credentialing Coordinator

> "My biggest con is that it is overwhelmed with Spam and Phishing attempts but that I would have to say is my..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6385641)

OP

Oleg P.

business analyst

> "Excellent sorting."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7124510)

CM

Charity M.

Predident

> "Yahoo doesn't put in alot of effort to make updates, or really stand out, so its almost an easy to forget..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6434687)

OP

Oleg P.

business analyst

> "Good filter, very easy to find the email you are looking for."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7124510)

AC

Andreas C.

Tester

> "It’s slow sometimes and it lags."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6767934)

SO

Stephanie O.

Owner

> "What I appreciated most about Yahoo Mail was its user-friendly interface and customizable features."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375)

MM

Megan M.

Owner

> "What i didnt like was it got out dated once gmail came out"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6694355)

VR

Verified Reviewer

Yahoo Mail is secure and easy to use

> "It is easy to manage emails in Yahoo Mail with sub-folders."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6867153)

Raven S.

Owner and Photographer

> "It's clunky to log in, it's covered in ads, it doesn't actually catch spam, unsubscribing features are..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6098967)

JM

John M.

IT Manager

> "It's simple to share file attachments faster with Yahoo Mail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6821288)

EC

Eugene C.

Manager

> "Their yahoo usability and user experience are always playing catchup. Why can't they lead!"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6492418)

JM

John M.

System Engineer

> "It is simple to compose and send email messages with Yahoo Mail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6729534)

SG

Samantha G.

Myself

> "It’s harder to transfer devices."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6837417)

EM

Evandro M.

Software development student

> "It worked fine did a lot of things than I do using other email services was fun at the time I used it."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6598068)

VR

Verified Reviewer

Yahoo Mail is secure and easy to use

> "It's not easy to find messages in sub-folders."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6867153)

IA

Isaac A.

CEO

> "User friendly, quick sending, and everyone in my office enjoys sending their emails through yahoo mail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6808664)

RpS

Rohit pratap S.

manager

> "Some time ,I feel some problems in sending or receiving mail due to technical reasons like fault in internet..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5028093)

PC

Paula C.

Marketing specialist

> "Yahoo Mail account is free of charge and no payment is needed."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6652649)

NO

Nicky O.

Independent Stylist

> "Sometimes is hard to find an old email. And I wish I could Flag certain emails so they aren’t deleted ever..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6266088)

MhD

Marc-henry D.

Account Manager

> "i enjoyed my experience with yahoo as it was a good personal email to have and occasionally for small scale..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6724431)

AWA

Ama W A.

Business Development Specialist

> "All my mails got deleted from my inbox and I am unable to search for old emails."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6184294)

PL

Paulina L.

Teacher

> "Good experience sending personal emails and group marketing emails"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6766299)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "Some features on the desktop Yahoo Mail app are not available on mobile devices, including reactivating an..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___4778270)

SO

Stephanie O.

Owner

> "What I appreciated most about Yahoo Mail was its user-friendly interface and customizable features."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6792375)

AK

Aysylu K.

student

> "Interface is busy and have too many buttons and catch my eyes."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3378892)

SS

Sonny S.

Admin

> "Yahoo mail has very nice color and user interface"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6750782)

KK

Kyung K.

CIO

> "Interface is not very intuitive."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3299075)

SA

Sital A.

Dental tech

> "I have been using yahoo mail since 1999, I like the interface and how it has evolved over the years."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___5062669)

TB

Thelma B.

Lawyer

> "I do not like the user interface of Yahoo Mail."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3144998)

JCH

Juan Carlos H.

Business Administration

> "It has a good, dynamic interface and is easy to use."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6174755)

VR

Verified Reviewer

Biostatistician

> "Unfortunately, Yahoo mail does not support the Persian user interface while Gmail supports it."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___2976766)

TR

Tanja R.

Travel consultant

> "It was pretty easy to integrate the product with out business practices"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3314558)

MW

Melissa W.

Hospital Administrator

> "Overall, Yahoo Mail is a pass for us - not worth the time or effort and there are so many better alternative..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7179664)

VR

Vadim R.

Teacher

> "It is easy to use, integrate and search. "

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3330454)

CG

Christine G.

Paralegal

> "Doesn’t integrate with any google services I use."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6580694)

SS

Sarah S.

Patient Services

> "Overall, I have had a very pleasant experience utilizing Yahoo mail, I would say that the online platform is..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6855942)

Christina M.

Tech Writer

> "It just doesn’t quite feel as intuitive and user friendly as other platforms."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6079201)

SS

Sarah S.

Patient Services

> "I really like how user-friendly Yahoo mail is."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6855942)

KK

Kyung K.

CIO

> "Also the platform is not so easy to use. "

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3299075)

Joshua B.

CEO

> "It was so simple to use."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6651268)

SS

Sunil S.

Physiotherapist

> "Software is complicated to use."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3686173)

EP

Emilia P.

Supervisor

> "Easy to use and to understand and to be able to get creative ."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___6701240)

KH

Kyle H.

Student

> "I had a basic experience with yahoo which did not suit my needs."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___2815470)

LW

Levin W.

Cashier

> "I like most about Yahoo Mail no bugs and issues the communication is great customer support is super"

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___7107234)

VR

Verified Reviewer

Electrical engineer

> "Does not have the same services as other services such as connection to drives and cloud."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3201755)

GZ

Ghazal Z.

Radio Jockey (RJ)

> "I know most people these days go for other services in the market but I still like Yahoo."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#GetApp___3483462)

KK

Kristy K.

customer service

> "Making it hard for customers to continue using the service."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___3322014)

Abid S.

Manager Operations

> "The Yahoo Mail is very easy to understand service having lots of features which are very helpful in managing..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___2973694)

Hafizah S.

Assistant Manager Business Development

> "The customer service was also not up to par and very late in responding to my tickets and no option to get..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___2889280)

VR

Verified Reviewer

intern

> "It is easier to use than others, and you may get support from Yahoo at any moment by dialing the yahoo..."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___2901365)

Kristie K.

Owner

> "The service is free but the platform is outdated and it doesn't have a Google Drive function."

[See full review](https://www.capterra.com/p/266980/Yahoo-Mail/#Capterra___2831749)

[View Reviews](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

## User interface

4.67 (1,789)

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

4.23 (861)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

LiveAgent

Top features

32/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/102188/LiveAgent/#features)

Yahoo Mail

9/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/266980/Yahoo-Mail/#features)

### Recognition

LiveAgent is recognized as a top-rated tool in 5 Capterra Shortlist reports

Yahoo Mail is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

LiveAgent

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Yahoo Mail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LiveAgent

-   By QualityUnit
-   Located in United States
-   Founded in 2004

Yahoo Mail

-   By Yahoo!
-   Located in United States
-   Founded in

## Popular Comparisons

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Contact vendor for pricing

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$0

4.1

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4.4

Ease of Use

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4.6

Features

4.4

4.6

Ease of Use

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[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

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4.6

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4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-102188/LiveChat-vs-LiveAgent)

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

vs

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Contact vendor for pricing

Price

$7/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/247901-266980/Google-Workspace-vs-Yahoo-Mail)

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

vs

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$15/month

Price

$19/month

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/102188-124981/LiveAgent-vs-Freshdesk)

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

vs

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Contact vendor for pricing

Price

$6/month

4.1

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227157-266980/Microsoft-365-vs-Yahoo-Mail)

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vs

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4.6

Features

4.6

4.6

Ease of Use

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vs

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Contact vendor for pricing

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4.1

Features

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4.4

Ease of Use

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Price

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4.6

Features

4.4

4.6

Ease of Use

4.7

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4.1

Features

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4.4

Ease of Use

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