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Ecommerce Business, Online Business, Software Companies, Support Industry, Web Hosting Companies - Any only business that wants to support their customers via Email, Phone, Chat, Facebook and Twitter
Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP
The decision to take this solution has been made within just 1 day of evaluation and we are still very happy - especially because of the great teamwork with the Visionhelpdesk Team.
I don't like that the forums page is difficult to use.
This Vision Helpdesk was something I tried first when heard about the free trial, what a great plus. I thinks it's very cheap and you can get that value in return with some nice features.
We use this system to help young people, children most, with their problem about bullying in the Netherlands.
Awesome experience with Vision Helpdesk and support from the team is also very quick and good.
The company we have is an foundation about bullying and we provide support by email, Facebook, Twitter, and Livechat. So the system of Vision Helpdesk is very compatible with all these platforms.
What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.
Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good.
When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software.
A very good experience, both in the use of the remote control and the attention received by the technical support. An excellent program that I recommend to all my clients.
I have not been able to configure the proxy so that it can be accessed from a private network, but it may be my configuration problem and not the software itself.
It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.
Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency.
It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.
Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.
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Vision Helpdesk
Top FeaturesSupremo Remote Desktop
Vision Helpdesk
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Supremo Remote Desktop
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