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Trusted by over 300 successful agencies, Ecolane is the industry-leading provider of intelligent web-based transit scheduling software for paratransit, NEMT, and microtransit industries.
Limousine and Shuttle companies throughout the world.
I appreciate the ease of accessibility from any computer or location. The conversion from previous software was quick and the Ecolane Help Desk is a wealth of great information and training tools.
Breaks are terrible, if a driver goes to break late, then timing of trips need to update before the driver departs from his break.
The export functionality is hands down the best part of this product. We have a very demanding reporting system and utilizing the export function and all the data it provides is fantastic.
Lack of Consistency across different reports/tabs.
Support has been very good. Ecolane is continually working on the product to make it better.
A failure isn't necessarily a software issue I have found. Many times its a blend of agency understanding and settings, with interactions with the system playing a large role in problems.
My agency has seen a huge increase in efficiency and productivity, a gain of well over 50% trip increase with no increase in resources. Reduction in customer complaints and increases in compliments.
It may be in which the broker is utilizing this software, but it seems like a terrible idea to have the attached trip IDs change every time a change to a trip is made.
It helps you to book shuttles to airports. You can also use it to book nice cars during celebrations.
Years ago there was a problem with calculating. Which the problem was resolved.
It is worth every penny I’ve paid for it, it is very economical and no gimmicks. The customer support is awesome, I get help for my needs if any and it’s instant.
Some bugs are taking places if you make a lot of manipulation on that system.
It's very easy set up, customers love simplicity and it's very worth of every money.
Customer service is fast and friendly and in all the years of using the Booking Tool, I can count on one hand any issues we have had and they were corrected super fast.
Ecolane Evolution
Top FeaturesBooking Tool Limo/Shuttle
Ecolane Evolution
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Booking Tool Limo/Shuttle
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