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Trusted by over 300 successful agencies, Ecolane is the industry-leading provider of intelligent web-based transit scheduling software for paratransit, NEMT, and microtransit industries.
We are a flexible and versatile solution, designed to meet the needs of multiple industries and companies of all sizes.
I appreciate the ease of accessibility from any computer or location. The conversion from previous software was quick and the Ecolane Help Desk is a wealth of great information and training tools.
Breaks are terrible, if a driver goes to break late, then timing of trips need to update before the driver departs from his break.
The export functionality is hands down the best part of this product. We have a very demanding reporting system and utilizing the export function and all the data it provides is fantastic.
Lack of Consistency across different reports/tabs.
Support has been very good. Ecolane is continually working on the product to make it better.
A failure isn't necessarily a software issue I have found. Many times its a blend of agency understanding and settings, with interactions with the system playing a large role in problems.
My agency has seen a huge increase in efficiency and productivity, a gain of well over 50% trip increase with no increase in resources. Reduction in customer complaints and increases in compliments.
It may be in which the broker is utilizing this software, but it seems like a terrible idea to have the attached trip IDs change every time a change to a trip is made.
Ecolane Evolution
Driv.in
Top FeaturesEcolane Evolution
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