PIMSY Mental Health EHR vs Zoobook EHR: Which is a better fit?

Our overall experience with Pimsy has been wonderful. The staff are incredibly helpful and available for any and all trouble-shooting and the system is constantly evolving.

We had a dedicated IT team and seasoned clinicians and nurses, the system was universally disliked. We had to cut our losses with this system and move to another vendor.

Andrew A

Staff Accountant

It helps us manage our behavioral health practice more efficiently. We are able to have a fully fledged EHR with a lot of features and a pretty nice interface at an affordable price.

The only con comes in the form of complaints from users about how the Surveys (forms, basically) are presented.

The system is very robust with a lot of great features and has ability for customization (done internally or with PIMSY's help).

It has to be connected to the internet, so if the web connection drops the software will shutdown. This can be difficult when working in incremental weather.

I think it is incredibly user friendly and fits perfect with our business objectives. Your customer support could not be any better.

Pimsy has reduced all missed signatures issues by populating all signatures to all document that requires signatures.

I appreciate the ease of use of zoobooks. The system is streamlined and makes it easy to facilitate continuity of care with other professionals.

Trouble navigating the EHR as I am not yet familiar with the zoobook.

Zoobook is a great system, especially for its colors and Support Team. They are very helpful and have the ability to customize the system to fit your workflow and your staff members as well.

Before I got into the recurring meetings with [sensitive content hidden], I thought it was really hard to use the billing system on Zoobook.

The Widgets system is also great and very easy to use. As for their Support Team, they are excellent at organizing meetings and replying to emails.

Even though I'm an administrator, my access is limited; I can't delete or edit.

I have been with Zoobook for more than a year, and the system was very great. We had to make some changes, but overall, I had a great time with them.

I use it to schedule daily clients at a Substance abuse clinic.