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BigContacts vs Mailchimp: Which is a better fit?

Updated on December 9th, 2024
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Summary
Key features rated by users
Features selected based on 14,212 reviews from CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
Contact Management
4.8
Sales Pipeline Management
4.0
Lead Management
4.0
Reminders
NA
Customizable Fields
NA
% Fit
Missing features
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.1
Lead Management
4.1
Reminders
NA
Customizable Fields
4.4
User satisfaction
4.3
User reviews206
Ease of use
4.4
Functionality
4.2
Value for money
4.4
Customer support
4.3
4.5
User reviews17,239
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.

Mailchimp streamlines business operations by connecting over 11M companies worldwide with customers, allowing sales, creating and launching effective marketing campaigns in a single platform.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Duncan W
Regional Editor
5.0

Duncan: My name's Duncan. I'm the community editor with Pullman's Weekly News and Advertiser series. Our company's a news company with an employment size of 14, and I would give MailChimp a user rating of five out of five. Our company uses MailChimp on a day-to-day basis to reach more readers and an audience digitally. Obviously, the newspaper business as a print business has declined significantly in the past years. It's essential for us to communicate to our readers through digital means, and as such, MailChimp proves an excellent provider. The reasons I personally like MailChimp is it's very easy to use. You can have a drag and drop system for placing the templates in emails. You can select photographs to go with news stories very, very quickly. There's no need to download any complicated software. The platform of MailChimp contains all of the necessary infrastructure. I simply upload the database of our readers, and these readers receive the email through MailChimp servers. Some of the cons of MailChimp are its cost. Obviously, the more users you have, the larger the subscriber list, the larger the cost incrementally. It would also be nice to be able to send videos of a longer duration through MailChimp. I'm sure that would be achieved at some point, but that's one of the requests I would make.

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1 Video
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

BigContacts

20/37
  • Alerts/Notifications
  • Customer Journey Mapping
  • Customizable Fields
  • Customizable Reports
  • Data Security
  • Document Storage
  • Drag & Drop
  • Email Templates
  • Forecasting
  • Lead Generation
  • Lead Qualification
  • Lead Scoring
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Territory Management
  • Activity Dashboard
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Marketing Automation
  • Mobile Access
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Mailchimp

Top Features
26/37
Show CRM Software Features +
BigContacts
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mailchimp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts
  • By BigContacts
  • Located in United States
  • Founded in 2006
Mailchimp
  • By Intuit
  • Located in United States
  • Founded in 1983
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