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Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.
With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.
I love the user friendly interface and the ease of use. It allows me to see any updates regarding clients and allow my coworkers to stay up to date on tasks and important information.
That's about it - ps lots of emails in the history have been lost over time. I just stick with it because all my data is there now.
Big Contacts is very user friendly compared with my experience with Salesforce. We appreciate the value, reliability and the flexible fields that customize the program to meet our needs.
Next, the program had a problem and stopped showing all of my contacts. It would only show the first 25.
I like the comprehensive "dash board" look and feel of Big Contacts. The web based product is far superior to ACT! in ease of use, and ease of access by pc, blackberry, or a client's computer.
I had an issue once where I had to retype the email three times. I had tried to send the email but your site was having trouble emailing.
Ease of use, functional, ease of access from remote locations, ability to customize. Overall great product for a very fair fee.
Having trouble figuring out how to embed videos into emails.
Overall, Fresh Sales is a good CRM with good support which was excellent a few years ago.
Worst still, I have to follow up on the ticket since the support never proactively tells you the status of your ticket. Never opt for Freshsales! what a rip off and time waste.
Flexibility + Automation = amazing product. It is highly customizable and great for collaboration.
I had to contact my cc company and cancel my card to fight a charge they refuse to change. Auto bill is enabled on the account by default.
Excellent support: Anytime we have reached out with a query, we have had a very speedy resolution whether it was with respect to the product, pricing or anything else.
Support and billing communication were horrendous.
Overall Fresh sales is very good and affordable CRM for companies looking for good CRM and very reasonable license pricing.
We have customers all over the globe and it can sometimes be bothersome to find the customers time zone or simply address to ship their orders.
Conor M.: My name is Conor. I'm the CEO of my company. We have 15 employees, and I give Freshsales five out of five. We had HubSpot, but it was too hard to manage. Freshsales was also better value, in terms of entry points, so that's why we changed. I read some blogs on the internet that recommended Freshsales. They had the good points, the bad points, and everything in between. I did a trial demo, and I quite liked it, and the support was really quick, and the intro video call was really smooth, as well. So I started uploading my data and became a bit easier to use then. Relatively easy. There's kind of figuring out where to upload your Excels or migrate information from other systems over. That takes a bit of work, but the system has a great help desk and email chat that you get response within 15, 20 minutes. So if you have questions, you go ask them. With any new system, you're always going to be bamboozled the first while, but you get up to it after some time. And make sure it fits your company. It's very good for small companies starting out, but if you want to grow at scale and have more access, you may want to look at other tools. Freshsales can grow with you, but I think it really works well for small and medium-sized companies like ourselves.
Prioritize real-user-identified key features according to your needs to find your best fit.
BigContacts
Freshsales
Top FeaturesBigContacts
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