--- title: "Compare BigContacts vs Freshsales 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare BigContacts and Freshsales based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/102669-155563/BigContacts-vs-Freshsales" page_type: "comparison" language: "en" --- # BigContacts vs Freshsales Features and Cost Comparison Last updated September 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BigContactsFreshsales2/4 selected [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.3 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) [## BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.3 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) Starting Price $9.99/month Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment HB Based on [205 reviews](#user-reviews) Positive 185 Neutral 14 Negative 6 [## Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting Price $11.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [623 reviews](#user-reviews) Positive 568 Neutral 32 Negative 23 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Accelo 4.5 (178) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### servis.ai 4.6 (71) * * * Starting Price $150.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.8 Activity Dashboard \-- Contact Database 5.0 Data Import/Export 3.0 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.2 Activity Dashboard 4.0 Contact Database 4.3 Data Import/Export 3.6 User satisfaction User satisfaction 4.3 User reviews[205](https://www.capterra.com/p/102669/BigContacts/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.5 Customer support 4.4 User satisfaction 4.5 User reviews[623](https://www.capterra.com/p/155563/Freshsales/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $9.99Per User, Per Month - Free version - Free trial Price starts from $11Per User, Per Month - Free version - Free trial Best for Best for Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more. Best for Startups, small and mid-sized businesses, and large enterprises across B2B and B2C industries. ## User reviews Pros & cons Not enough reviews AS Ade S. Client rep > "Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6854578) VR Verified Reviewer Operations Manager > "It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) VR Verified Reviewer Operations Manager > "The big issue for us was learning that a key functionality promised in the sales process actually needed a much more..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) ET Ellie T. Learn Support Coordinator > "The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) ET Ellie T. Learn Support Coordinator > "The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) SC SooHoon C. Co-Founder > "The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) HS Harry S. Head of CSM > "It works well and looks great, but the pricing and support let it down." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) Becky F. Software Developer > "The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6035736) GC Gina C. COO > "It’s difficult to export contacts and you are limited to the amount of times you can export a day and you don’t have the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6181214) SC SooHoon C. Co-Founder > "The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) AR Ashli R. Operations Director > "Horrible customer service, no compromises or attempts to resolve solutions to help small businesses." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "The version updates could be a headache for larger companies, migration could take a few months, customer support after..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) ET Ellie T. Learn Support Coordinator > "The system itself is very good, and the company are willing to create special features if needed, and are happy to work with..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) PR Pauline R. SDR > "I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6147703) SC SooHoon C. Co-Founder > "Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) YY Yhan Y. Assistant Manager > "Pipeline view's real nice, makes it way easier to follow what's going on." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) AR Ashli R. Operations Director > "No refunds and terrible customer service." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) TV Tanmayu V. Business Development Manager > "Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) HS Harry S. Head of CSM > "Very expensive for what it offers." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) VR Verified Reviewer Marketing Manager > "The level of customizations freshsales offer is one of its best feateure, we wanted a software to automate our entire sales..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3936027) AB Adam B. Business Development Manager > "Mail integration is pointless for me. If set to 'auto', all emails from a client appear on all of their deals, rather than..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) MC Marah C. Marketing and Social Media > "It is also good for the organizational capabilities that Freshsales provides, as we can create a file for each customer and..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4459285) DL Deborah L. Marketing Director > "It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) RW Ruzan W. It > "Freshsales offers several features that stand out positively:" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6517909) Yogesh M. IT Manager > "Unable to configure Phone system in other VOIP Devices like IP Phone & Polycom Conference Devices." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966772) Aaron N. Strategy Analyst > "Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344) JK Jillian K. Marketing and Sales Associate > "It's difficult to find out how to schedule an email to a list of people, the tags are useful but it takes time to learn how..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) JR Jayanth R. Project Manager > "We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964422) AM Alfiya M. Software Engineer > "After sales, customer support is not very extensive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) TK Ted K. Support Specialist > "This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) Duncan C. Content Strategist > "I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965255) Almodyr B. Data Analyst > "What I liked best about Freshsales was its simple user interface and comprehensive set of features for managing customer..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4616595) VR Verified Reviewer Director > "I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) SC SooHoon C. Co-Founder > "As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) LF Laura F. Administrator > "There was nothing in particular that I could complain about. If anything I think after an update, the reporting was less..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966949) Rebacca F. Sr Director Sales Effectiveness and Enablement > "I really like the way it keeps the sales sequences and automates them." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___6472903) DL Deborah L. Marketing Director > "Freshworks' support team does not have any clue what they are talking about." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) AM Alfiya M. Software Engineer > "Since the company I was working with was very much into building customer relationships, this product proved beneficial." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) KA Karol A. Junior Sales Support Specialist > "I hate that when you have custom sales activity you can only have one field set for all of these." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) Rachel M. System Engineer > "Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) VR Verified Reviewer CEO > "My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6191309) GC George C. Business Development > "Sometimes it can be a little bit clunky and things like workflows do not work that effectively." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904538) MD Melvin D. Business Development Specialist > "Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865425) VR Verified Reviewer Director > "The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) AC Adrianne C. tele marketing/sales > "Getting leads and sales and this system is working for us and also not losing people in the follow-up which did happen in..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3968875) VR Verified Reviewer Client Lead > "A bit expensive" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6243034) SS Sruti S. AVP Customer Success > "Custom fields, pipeline customizations are some of the best features that make the product convenient to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) NV Nikhil V. Business Development Manager > "Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4476240) MB Matthew B. Manager for Business Development > "Sometimes, it feels as if they're relying on excellent customer service to make up for a less usable app." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986720) LMM Luis Miguel M. CCO > "Freshsales is a great tool to start a good CRM effort, it has a lot of useful features that make it a good fit for those..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4884546) BB Bryan B. Business Counselor > "The sales process was hard because we started with an inside sales rep because we are a small group." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) Ibadat S. agent > "This software was part of our onboarding and i was blown away seeing all features." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6188684) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) SS Shivam S. Marketing Executive > "I can easily create the forms and deploy on my website to get leads" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874547) SK Senthil K. Manager > "Pro version is bit costlier per user, pricing has to be reduced" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874069) Rachel M. System Engineer > "Managing your leads, prospects, deals, wins/losses, and clients is a breeze." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) SS Sruti S. AVP Customer Success > "We are into IT consulting services, some B2B features seem irrelevant or inadequate." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) VR Vincent R. Marketing manager > "Overall functionalities that allows you to do a lot of sales and marketing actions" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4761457) AR Annisa R. Sales Development Representative > "sometimes there are bugs in filtering contacts" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965388) SC SooHoon C. Co-Founder > "Despite the challenges with reporting, my overall experience with Freshsales has been positive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) RH Raunaque H. Business Development Alliance > "Sometimes, customer support takes a lot of time to solve the queries." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4979956) JK Jillian K. Marketing and Sales Associate > "It helps me to stay organized when I need to remind myself of a task a week or months later." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) KA Karan A. Owner > "Lack of customization for my industry." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875603) JM Jaco M. Digital Marketing Manager > "It has made a huge impact on out business and as we discover and start using more of the functionality, I am sure it will..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) TK Ted K. Support Specialist > "Freshsales is helping our business grow and spread our product to new lucky customers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) Abhishek S. Associate Consultant > "Its reporting system is also not that effective." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4505841) JM Jakub M. CEO > "Good for bigger organizations where sales roles are narrowly separated." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967562) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) KA Karol A. Junior Sales Support Specialist > "I like the fact, that if offers you some basic features of customization" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) TW Tara W. Director of Sales & Onboarding > "Lots of the reporting doesn't work the way that would be expected." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3871967) BB Bryan B. Business Counselor > "It is easy to add accounts and contacts manually or by uploading a CSV." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) JM Jaco M. Digital Marketing Manager > "Documentation is a bit all over the place." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) Anuj P. Digital Marketing > "I adored the user interface because it requires little intelligence to comprehend the things you need to achieve your goal." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3644521) JM Jaco M. Digital Marketing Manager > "Documentation is a bit all over the place." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875795) Andrei P. Data Scientist > "The intuitive aspect of the software helps a lot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3685720) VR Verified Reviewer BDR > "Offline access to the data is not available" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2862080) SB Sheldon B. Founder/CEO > "Great user friendliness which is key." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3490029) NT Niki T. Quality Management team > "The search engine is not very intuitive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2860305) Jose J G. CTO > "Also, we enjoyed the integration with Freshdesk support and assistance platform." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4200149) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) AC Alvaro C. CEO > "We have all our operations integrated in Freshworks ecosystems." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986344) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) KL Kyrstin L. Client Services Supervisor > "I love how I can integrate my other FreshWorks software as well as quickbooks." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2407384) Tyson N. Enterprise Account Executive > "Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration,..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3504047) HC Humberto C. COO > "Great integration, everything works quite well. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2756682) G N V Ravi T. Product Manager > "IVR and SMS gateway is not integrated with Indian based providers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3269682) ST Susan T. Customer Experience Manager > "Everything about this CRM is easy to use. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964155) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) JT Julie T. Director > "Its easy to use once you have it set how you like it." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904474) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) JT John T. IT Director > "Their software has a clean design that is up to date and easy to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2459183) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) ML Manuel L. Realtor > "How easy it was to use Freshworks CRM is the main reason I used them in the past." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2846471) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) MN Mahesh N. CEO > "Their support is the worst." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) [View Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/) ## User interface [BigContacts](https://www.capterra.com/p/102669/BigContacts/) 4.32 (205) [Freshsales](https://www.capterra.com/p/155563/Freshsales/) 4.50 (623) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important BigContacts 11/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/102669/BigContacts/#features) Freshsales Top features 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155563/Freshsales/#features) ### Recognition No recognitions have been awarded to BigContacts Freshsales is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support BigContacts Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Freshsales Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BigContacts - By BigContacts - Located in United States - Founded in 2006 Freshsales - By Freshworks - Located in United States - Founded in 2011 ## Popular Comparisons [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.32 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $9.99/month Price $14.99/month 4.2 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102669-178819/BigContacts-vs-EngageBay-Marketing) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $11/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155563/Salesforce-vs-Freshsales) [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.32 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) vs [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) $9.99/month Price $99/month 4.2 Features 4.1 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102669-156926/BigContacts-vs-Thryv) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $11/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155563/HubSpot-CRM-vs-Freshsales) [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.32 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) vs [Nimble](https://www.capterra.com/p/123032/Nimble/)[4.38 (1,868)](https://www.capterra.com/p/123032/Nimble/reviews/) $9.99/month Price $29.9/month 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/102669-123032/BigContacts-vs-Nimble) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $11/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155563-155928/Freshsales-vs-Zoho-CRM) [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.32 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) vs [Gold-Vision CRM](https://www.capterra.com/p/133582/Gold-Vision-CRM/)[4.63 (131)](https://www.capterra.com/p/133582/Gold-Vision-CRM/reviews/) $9.99/month Price £35/month 4.2 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/102669-133582/BigContacts-vs-Gold-Vision-CRM) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $11/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-204998/Freshsales-vs-Bigin-by-Zoho-CRM) [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.32 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) vs [Coevera](https://www.capterra.com/p/125911/Coevera/)[4.60 (216)](https://www.capterra.com/p/125911/Coevera/reviews/) $9.99/month Price $85/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102669-125911/BigContacts-vs-Coevera) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $11/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-210630/Freshsales-vs-Kylas) [BigContacts](https://www.capterra.com/p/102669/BigContacts/)[4.32 (205)](https://www.capterra.com/p/102669/BigContacts/reviews/) vs [Salesflare](https://www.capterra.com/p/149522/Salesflare/)[4.70 (139)](https://www.capterra.com/p/149522/Salesflare/reviews/) $9.99/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102669-149522/BigContacts-vs-Salesflare) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $11/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155563/Pipedrive-vs-Freshsales)