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BigContacts vs Publer: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 14,222 reviews from CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
4.8
Lead Management
4.0
Sales Pipeline Management
4.0
Reminders
NA
% Fit
Missing features
Feature ratings
Data Security
NA
Contact Management
NA
Lead Management
NA
Sales Pipeline Management
NA
Reminders
NA
User satisfaction
4.3
User reviews206
Ease of use
4.4
Functionality
4.2
Value for money
4.4
Customer support
4.3
4.8
User reviews710
Ease of use
4.8
Functionality
4.6
Value for money
4.7
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.

Cloud-based social media management platform that helps businesses of all sizes manage auto scheduling, bulk posts, team collaborations, links, media uploads and more with custom posts and analytics.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Nancy Lee Z
Founder
4.0

Nancy: My name is Nancy. I'm the CEO and founder of a marketing and advertising firm. And I would give Publer a rating of four. For more reviews like this, click below. I really had used and considered Hootsuite most before I moved to Publer. I enjoyed Hootsuite. I was looking for a more competitive alternative for different software options as well as a pricing point. So I'd used Hootsuite for quite a while before switching. One of the reasons I chose Publer was the variety of platforms that I could choose. About the time I was using it, the stories became more prevalent and they were one of the first to add story options in from scheduling in that arena. I was able to see all of my clients in one big template. And honestly, it was less expensive than some of the other programs I had priced out or had used previously. We are a very small firm and are always trying to give the best bang for our buck back to our client. And so the less I can pass on those hard costs, the better I felt. It was very user-friendly and that was one of the big takes was the cost and then the user-friendly piece of it. The flexibility of the pricing as well. You didn't have to jump levels, you could just add on as you needed to. I would say it was very easy to onboard with Publer. It was an intuitive program. It kind of walked you through the steps. It would pop up and give you the options that you wanted, places to link and add. It would very quickly alert you if something didn't go through or didn't work. I knew if this one's Instagram or this one's Facebook was not connecting, it was very quick to get that information to you, which is vital. I feel like the platform was very user-friendly, even for somebody who maybe it wasn't necessarily their nature. I turned my husband onto some of it. Some of my clients have used it as well and I thought it was something easy I could onboard people to for access. If you're considering it, check it out. They do often have options where you can check something out for a free trial type thing. They have great resources in their help department. Great resources, even just online. I would Google and look for reviews, for other things that other people are saying, see if it fits you. And it was a great option for me to check it out, get into it. I think I did a call with them, they walked me through some of my options. I would suggest doing your research, check in your reviews, seeing what other businesses are saying and what size of businesses. We're a small business, but I manage probably 25 clients on social on any given day and so it was a fit for us. So check it out, so if you've got something bigger or smaller, it might also work for you. But I would just suggest getting in there and playing with it. I think to me, I don't really know a software if I'm not touching it. So somebody can tell me about it all day long, but if I can have a free trial or I can get in there and navigate, and then I feel like I know it better.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

BigContacts

Top Features
20/37
  • Alerts/Notifications
  • Customer Journey Mapping
  • Customizable Fields
  • Customizable Reports
  • Data Security
  • Document Storage
  • Drag & Drop
  • Email Templates
  • Forecasting
  • Lead Generation
  • Lead Qualification
  • Lead Scoring
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Territory Management
  • Activity Dashboard
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Marketing Automation
  • Mobile Access
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Publer

2/37
Show CRM Software Features +
BigContacts
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Publer
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts
  • By BigContacts
  • Located in United States
  • Founded in 2006
Publer
  • By Kalemi Code
  • Located in Albania
  • Founded in 2017
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