Kennel Connection vs MoeGo: Which is a better fit?

In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service.

It's been horrible, called support and they not taking responsibility for a bad software.

Oh I might mention I love that we integrate it with other computers in my salons it's wonderful to be able to check one out and check in, on the other computer at the same time.

There are frequent run time errors, features sometimes don't work properly and the inability to switch between open windows without closing them is just annoying.

I absolutely love when it's time to add on to our existing Kennel Connection services and there is a SALE going on. Kevin was great in helping procuring the grooming add on module.

Frustrating to move dogs because of steps. Training program very indadequate.

Ease of use on the desktop, and amazing customer service, even for someone like me who is not tech savvy.

Everything is manual and takes too long, and like a previous reviewer mentioned - you need to close out of every thing you do in order to see other tabs. The run time errors are annoying.

Being able to route with ease is a lifesaver. My clients love that they can communicate directly to me when they get the confirmation texts.

Ve experienced long delays in response to a question, problem or challenge at times. In addition there is a language barrier when it comes to explaining problems, glitch challenge I’ve encountered.

It has made my scheduling easy, fast, and reliable. My clients love that they get reminders and I love that the software let's me know when a client has lapsed and I can send them a reminder.

Everytime I see a downside or flaw, it's fixed or already in the works before I even begin to question switching back.

Customer service is amazing and is always on top it when I have to reach out to them. I love the text messaging and so do my clients.

You can not split payments, meaning 2 different CC or CC and cash payment. It is hard to fix time clock mistakes meaning if a employee forgot to clock in.

Super easy to use and keeps all my appointments and info organized. Love the auto message features like the confirmation texts and review message.

And it still seems to have a few teething problems.