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Pet Care Facilities, including boarding, grooming, daycare, training, retail, and special services.
Independent Pet Retailers Pet Stores Pet Bakeries Pet Kennels Dog Walkers Pet Sitters Pet Service Providers
In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service.
It's been horrible, called support and they not taking responsibility for a bad software.
Oh I might mention I love that we integrate it with other computers in my salons it's wonderful to be able to check one out and check in, on the other computer at the same time.
There are frequent run time errors, features sometimes don't work properly and the inability to switch between open windows without closing them is just annoying.
I absolutely love when it's time to add on to our existing Kennel Connection services and there is a SALE going on. Kevin was great in helping procuring the grooming add on module.
Frustrating to move dogs because of steps. Training program very indadequate.
Ease of use on the desktop, and amazing customer service, even for someone like me who is not tech savvy.
Everything is manual and takes too long, and like a previous reviewer mentioned - you need to close out of every thing you do in order to see other tabs. The run time errors are annoying.
ETail has a lot of awesome functionality which is continuously being iterated on which has been incrementally beneficial to RPC.
Lack of SEO tools or services, for the price I’m paying we should have some reporting tools on hand for our dashboard. The scheduling features are terrible for grooming.
Great experience with eTailPet. We have opened two new locations and the onboarding was seamless.
My experience was the worst of any company I have worked with. They promised several features specifically that it was later discovered they did not have.
They have thought of everything for the pet industry. Their product universe is wonderful.
They do not have integrated printing, you have to print through a print dialog from your browser, its slow and prone to errors.
Etails gave us the ability to increase our sales last year and we are happy overall.
Sensitive content hidden] has figured out/troubleshot problems more than he has had to "check with someone else and get back to us.
Kennel Connection
Top FeatureseTailPet
Kennel Connection
eTailPet
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