Cority vs Adaptive Compliance Engine (ACE): Which is a better fit?

Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.

The reports are often confusing and missing data because we are not sure what needs input where. The training classes have not been real helpful as they are more general and not specific to our needs.

We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.

Inability to show user only what is applicable to them when they are in a specific module; for instance, only have incident lookup values available when in incident not also audit values.

Nicole N

OHS Consultant

The customer support has been excellent and the staff is always wonderful to deal with.

Because I am not an IT person, at times it’s hard for me to understand that aspect of the software.

I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.

There are some many features that are available that we have no idea about or how to use them.

This provides an excellent user experience for our users at our Company. The best feature of ACE is the seamless integration of document control and the quality management system.

Drop down menu only shows document ID. Sometimes it is not possible to remember the title of the document which is associated with the document ID.

An economic option and great for small companies that are implementing an eQMS for the first time. Great for companies that are just looking for an eDMS.

Although this is a pro from a quality assurance standpoint, it was hard when accidents occurred since separate documentation would need to be created to correct the mistake.

Overall, a really great tool for small companies or those who just want a secure, easily searchable system for storing their electronic documents.

The software is a relatively new offering compared to the other competitors, that being said, I wouldn't consider this to be a major disadvantage.

The product is a good application with huge potential to be used in Audit, Inspection, Quality and CAPA managements spaces.

In the case of mistake during performing the test, the manual explanation was required to enter.