Cority vs Qualcy QMS: Which is a better fit?

Nicole N

OHS Consultant

The customer support has been excellent and the staff is always wonderful to deal with.

The reports are often confusing and missing data because we are not sure what needs input where. The training classes have not been real helpful as they are more general and not specific to our needs.

We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.

Inability to show user only what is applicable to them when they are in a specific module; for instance, only have incident lookup values available when in incident not also audit values.

I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.

Because I am not an IT person, at times it’s hard for me to understand that aspect of the software.

We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.

There are some many features that are available that we have no idea about or how to use them.

The training support was very good. Qualcy support people are friendly and nice to work with.

We are working on the Risk Management to comply with 14971. Also templates took a little longer to learn and implement for requirements.

One of the standout aspects of Qualcy QMS is its superior customer support. The support team went above and beyond to ensure that we had a successful implementation.

We are working through a few issues, but no deal breakers and I would recommend this software to other medical device companies as long as the risk management is updated for compliance.

Qualcy provides a great platform for our start up company to build our Quality System in a step by step, easy to use format. The support for implementation was timely and thorough.

Sanjay was a huge help in getting us setup and modifying the modules to fit our organization. It is very easy to maintain once you get all your modules set up.