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better software since 1999
better software since 1999
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The customer support has been excellent and the staff is always wonderful to deal with.
The reports are often confusing and missing data because we are not sure what needs input where. The training classes have not been real helpful as they are more general and not specific to our needs.
We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.
Inability to show user only what is applicable to them when they are in a specific module; for instance, only have incident lookup values available when in incident not also audit values.
I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.
Because I am not an IT person, at times it’s hard for me to understand that aspect of the software.
We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.
There are some many features that are available that we have no idea about or how to use them.
Instatus as a product is absolutely wonderful. They have exceptional UI, they are extremely cheap, and they have great customer support.
So far it's been poor; Apart from the poor support, the system has been a little unintuitive (finding where to add users, how to view your subscription).
I'm super impressed with the customizability of everything and am confident we'll be able to configure whatever we need as we grow.
Nothing I can really say bad about this service.
I'm super impressed with the customizability of everything and am confident we'll be able to configure whatever we need as we grow.
When we looked at our subscription, it was not in USD. We asked if it could be changed to USD and we were told to cancel and then given a URL to resubscribe to make the subscription be in USD.
Not only the status pages look super clean and can be customized in design, layout and functions as desired.
While I get that they need to make money, it is a small bit of an inconvenience.
Cority
Top FeaturesInstatus
Cority
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Instatus
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