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Small to medium-sized businesses (SMEs).
The customer support has been excellent and the staff is always wonderful to deal with.
The reports are often confusing and missing data because we are not sure what needs input where. The training classes have not been real helpful as they are more general and not specific to our needs.
We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality.
Inability to show user only what is applicable to them when they are in a specific module; for instance, only have incident lookup values available when in incident not also audit values.
I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.
Because I am not an IT person, at times it’s hard for me to understand that aspect of the software.
We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.
There are some many features that are available that we have no idea about or how to use them.
Farhan was very helpful kind and knowledgeable throughout the whole process of setting up our brightsafe online and talking us through how to use the software to get the best usage out of it.
The accident reporting is restricted to responsible persons so users cannot report accidents but they can report hazards. The risk assessment feature is some what lacking and basic feeling.
The training was efficient and very helpful, reflecting a very good system that will help with the day-to-day management of H&S.
The layout of the risk assessments is poor when printed with pages overrunning and no real format. In landscape and with a table would look much better.
That's worth more to me than any glowing review about how good its e-learning will be for me team, or how knowing when to schedule certain tasks.
There can be a lot to take in and the e-training is very dry, having done one course I would struggle to do more.
I can't believe how user friendly this system is, so easy to navigate around the portal. In light of the current climate we are living in, I think the Vacc App is a really useful and important tool.
E-Learning - Admin have no control over what training modules people need to complete and no access to certification to show if the training is complete.
Cority
Top FeaturesBrightSafe
Cority
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BrightSafe
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