Sirvoy vs GuestPoint: Which is a better fit?

It has an easy access and is user friendly. The most I liked the quick and professional help.

It does not work as well with Airbnb as it does with our other channels, for example having to manually cancel bookings on Sirvoy when they are cancelled on Airbnb.

The most positive experience is the service of sirvoy. These guys are great in helping and introducing into the software.

And when a booking for Airbnb is cancelled it shows up on Sirvoy as a 'No Name' booking.

Being able to use a platform like Sirvoy has enabled us to modernize our business and we love it due to its ease in use, its value for money and in that it helps us with our accounting.

Mapping with Citybreak caused a little trouble.

The software is user-friendly, very easy to use. The software help me out alot, it included a simple booking engine for your website and channel manager for popular OTAs in an affordable price.

However, if you take a closer look there are some features that I especially miss. This depends from user to user.

We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.

Frank F

Owner

Unable to update all room types when changing rates if some rooms are sold out. Rate field is blank if the room is sold out...so if the room reopens via cancels, it will default to the wrong rate.

The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right. We are a larger than normal B&B, having 18 rooms.

We had a problem where the on-line booking allowed a customer to book a room, pay nothing, and get a confirmation saying "PAID IN FULL" even though no payment was made.

This enables us to base decisions on data rather than gut feeling. The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.

Probably the worst software I have ever worked with for a small property.

GuestPoint is perfectly suited for medium to small properties. It provides a fully functional cost effective solution for your property management requirements.

There are no features of GuestPoint that I dislike. I find it easy to understand and navigate all the tabs in the programme.