# Compare Sirvoy vs SiteMinder 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Sirvoy and SiteMinder based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/103570-123133/Sirvoy-Booking-System-vs-SiteMinder

---

# Sirvoy vs SiteMinder Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SirvoySiteMinder2/4 selected

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

[## Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

VR

AB

KD

Based on [301 reviews](#user-reviews)

Positive

289

Neutral

9

Negative

3

[## SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.2 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Starting Price

$85.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

PP

Based on [257 reviews](#user-reviews)

Positive

207

Neutral

16

Negative

34

## Not a match? Find software alternatives tailored to your priorities.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Hotel Channel Management Software

Best performer

37 / 50

Only Sirvoy

-   Accounting
-   Billing Rate Management
-   Calendar Management

34 / 50

Only SiteMinder

-   Availability Management
-   Customizable Reports
-   Electronic Payments

User satisfaction

User satisfaction

4.7

User reviews[301](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.8

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/123133/SiteMinder/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$85Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Sirvoy is a customizable Hospitality Management System and Channel Manager for accommodation providers. Our user-friendly, feature-rich software offers outstanding value at a competitive price.

Best for

Independent hotels or hotel groups, across the globe, that are looking to bring in more guests through online reach, and seeking technology that provides solutions to attract, and convert guests.

## User reviews

Pros & cons

VR

Val R.

Owner

> "Good booking engine functionality and channel management (notifications detail can improve, like providing room..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

VR

Val R.

Owner

> "For Rates, I am unable to select certain rooms, like 202, 203 & 207 and change rates at once (I'm forced to select..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

AB

Andrew B.

Owner

> "Easy to integrate with my bespoke website, giving me an easy on-line reservation system very cheaply, and allowed me..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6389279)

VR

Val R.

Owner

> "I do not like that Average Daily Rate is used in computing a bill, so if the rates were 349, 329 & 309 (=$329 ADR)..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

KD

Kelsey D.

Owner

> "I also loved the extras feature and the ability to make it apply or not to certain accommodation types."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

TS

Tore S.

Manager

> "A bit awkward that I have to put in description in all languages when editing a room."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6847560)

JD

John D.

Director

> "The channel manager is extremely efficient working in the background keeping our calendar full and up to date..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6324766)

VR

Val R.

Owner

> "The lack of multi-select on dropdown windows is Sirvoy's biggest defect, including the calendar."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

SHC

Sarah Helene C.

Bondekone

> "It helps me daily when managing bookings and reservations."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6747783)

CS

Chad S.

Director of Operations

> "The connection between channel managers and booking engines is a bit flawed."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6843219)

JAD

JO ANNE D.

Owner

> "is good, practical and linked to network platforms which is excellent for tracking guest reservations"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6626768)

KD

Kelsey D.

Owner

> "It's a little annoying to have to scroll all the way past all of the other accomodations after you intentionally..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

KD

Kelsey D.

Owner

> "I decided on Sirvoy because of it's versatility since I have many different accommodation types at my lodge."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

NM

Nayanne M.

Pousada

> "I still don't know some things, but that's not Sirvoy's fault. But it's a shame that I can't print a room bill..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6637404)

KD

Kelsey D.

Owner

> "Someone answers the chat almost immediately and is usually very knowledgable, or they direct me to someone who knows..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

KD

Kelsey D.

Owner

> "The talkative app there however tends to delete our convo if I explore Sirvoy at the same time so that's been a..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

AW

Andrew W.

Owner

> "Intuitive design, constantly updated to improve features year on year and above all, exceptional customer service."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6580766)

NA

Noelí A.

Manager

> "you cannot personalize the accounting report that much"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6839845)

TH

Tim H.

Proprietor

> "I also appreciate the detailed downloadable reports for accounting."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6330780)

SE

Sara E.

Owner

> "Can’t do onsite guest invoicing through the software"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6718149)

ML

Michele L.

Owner Operator

> "The customer support is amazing, fast & helpful, and it feels like having a personal tech team backing you up."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6763133)

CD

Charles D.

Owner

> "Some lack of ability to configure some things in channels."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6699444)

AM

Anthony M.

Website Developer

> "Experience was well guided from an account perspective, but some more technical/setting specific guidance could have..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6674804)

MH

Monika H.

VD

> "Limitations in reports and no excel download function"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6586077)

JD

John D.

Director

> "We also have found Sirvoy very helpful in driving bookings direct to our own website.""

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6324766)

SP

Sharon P.

Innkeeper

> "I have to redo my 2FA authentication too often."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6566016)

HC

Heather C.

Owner

> "The support and assistance has been outstanding to date with \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

JC

John C.

Owner

> "What I least like about Sirvoy is that I (the customer) must always implement any corrective action."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6684915)

CS

Chad S.

Director of Operations

> "The price seems a bit high, but we are happy."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6843219)

TS

Tami S.

Manager

> "It's like you guys want us to hold your hand daily just to work when you can't even help in customer service"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___4897033)

KD

Katia D.

founder

> "We are a Coliving space and recommending sirvoy to other colleagues in the industry too, because it has an easy to..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6780637)

DC

Dennis C.

md

> "They could have avoided the problem by putting a cookie on an approved device but I do t believe they kow anything..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

JL

Jennifer L.

CEO and owner

> "the agents are english first language so understand well"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6851406)

DC

Dennis C.

md

> "It happens every single time you try to access the system but they take no notice of their customers and clearly..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

CD

Christine D.

Owner

> "Great.... 👍truly a wonderful experience and easy to use for both desk, management and guests. "

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6826789)

DC

Dennis C.

md

> "We should change, its not easy but we have to now because of the “ security code “ non sense that makes it unusable."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

LG

Lena G.

Owner

> "Working with Sirvoy has been and still is a pleasure , making my business easier to maintain and run."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6425118)

DC

Dennis C.

md

> "Poor software design and execution."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

DP

Denise P.

Hotel Manager

> "The platform itself offers a lot of helpful options and it is user friendly."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6671970)

TS

Tami S.

Manager

> "Constant changes that do not help it go easier."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___4897033)

TO

Thomas O.

Ceo

> "Absolutely fantastic customer support, easy to work with , always accurate , very friendly layouts,,"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6859877)

EW

Elizabeth W.

Proprietor

> "At the moment, it is difficult for me to find any major flaws with Sirvoy that I feel the need to list."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3635880)

JC

Jo C.

Owner

> "The whole system is so easy to use and it has everything we need to run our hotel."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6719326)

MP

Madalena P.

Manager

> "It does not work as well with Airbnb as it does with our other channels, for example having to manually cancel..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2240147)

HC

Heather C.

Owner

> "This is a huge learning curve for me and the support team made it a good experience."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

BrL

Bjørn L.

owner

> "I dont like changes like that after signup and are looking for an alternative system that will cover the needs for..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3148395)

NA

Noelí A.

Manager

> "Very easy to understand, very friendly user and easy to understand and the support is really helpful"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6839845)

ML

Marcella L.

Owner

> "It was apparent almost right away that we had made a mistake. "

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3789291)

HC

Heather C.

Owner

> "They have been so very helpful and patient."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

JG

Jennifer G.

Owner

> "For example, the system doesn’t support one reservation if a company wants to book a couple of nights, several weeks..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2582465)

AE

Amy E.

Guest house owner

> "The online chat assistance has been invaluable!"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6796787)

UM

Uffe M.

Front Desk Oversight

> "AirBnB bookings have to be manually added and deleted (that might be fixed by now but we have not used that in a..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2380127)

JM

Jennifer M.

manager

> "They are always quick to help whenever I have questions or issues."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6562146)

MJ

Michael J.

Owner

> "Having a cloud based system is something I was hesitant of, mostly due to the subscription fees and additional..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2478173)

JM

Jennifer M.

manager

> "I want to thank the amazing 24/7 technical support team."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6562146)

JG

Jennifer G.

Owner

> "In my case, the travel agent got 10 different emails and booking numbers for the same person."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2582465)

SHC

Sarah Helene C.

Bondekone

> "Great service and support"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6747783)

JP

Janice P.

Owner

> "What I least like about this software is the delay with AirBnB bookings."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2192516)

RF

Richard F.

Owner

> "An excellent product with great customer service."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6590166)

UM

Uffe M.

Front Desk Oversight

> "In fact, one member of staff left us to go overseas, and we have still not found the need to replace her."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2380127)

SE

Sara E.

Owner

> "The customer service is excellent!"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6718149)

AB

Angela B.

Holiday cottage owner

> "How it works and not easy at the moment with being in Lockdown"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2242579)

[View Reviews](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

PP

Panadda P.

Ecommerce Manager

> "The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

BT

Brooke T.

Manager

> "The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

HD

Hoang D.

E-commerce Excutive

> "It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

Tawanda S.

Group Ecommerce Manager

> "Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

CS

Chutinath S.

Senior Distribution Sales Manager

> "SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6797460)

SB

Sawat B.

Revenue Manager

> "The AI support was not very responsive and did not provide direct or helpful answers to the issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

PP

Panadda P.

Ecommerce Manager

> "The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6831234)

CHC

Chi Ho C.

Channel Distribution Manager

> "The new interface is quite unfriendly, more steps for users to perform the task."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822687)

Tawanda S.

Group Ecommerce Manager

> "My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

KH

Kishen H.

General Manager

> "Too many steps to add and update new room types, too high credit card Fees"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792390)

SB

Sebastian B.

IT Admin - ERP Systems

> "Stable Connection, friendly team, multi-property access, chat support is very helpful and solves problems quickly"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

PP

Paresha P.

Reservation Manager

> "Mapping issue and rate code difficult to understand some time."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6840484)

HD

Hoang D.

E-commerce Excutive

> "The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

RM

Rudolf M.

Front Office

> "Lack of customization option for direct bookings page."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6776232)

Tawanda S.

Group Ecommerce Manager

> "On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

SL

Simon L.

General Manager

> "Lack of PMS functionalities: no way to handle groups, agents, segments."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6025636)

HD

Hoang D.

E-commerce Excutive

> "It simplifies the booking process and gives us better control over our inventory and rates."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

CS

Caroline S.

Channels Manager

> "The limited options of restrictions and the need of creating the properties anywhere and then connect, it is not so practical at..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3548936)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

PA

Penny A.

Manager

> "Everything, the customer service is terrible."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AV

ANTONIS V.

Hotel Manager

> "The rate management tools are excellent—especially useful if you want to set different rates for different OTAs."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6806858)

ES

Esmeralda S.

Owner/Director

> "The sign in process, only telephone code option, I would like to receive the code also by email. If something happens to my phone..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3504032)

SB

Sawat B.

Revenue Manager

> "Its strongest points are its user-friendly interface, ease of managing channels, and reliability."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6834140)

KSM

Karol Samuel M.

CEO

> "It's quite simply a disaster, what happened with this once great product."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6220358)

KV

Khuong V.

E-Commerce Manager

> "The best part of SiteMinder is its seamless channel management."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837782)

PA

Penny A.

Manager

> "Cost your business thousands"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6027402)

AJ

Atiwit J.

Customer support

> "Support team I like SiteMinder because it offers an easy-to-use platform that helps manage hotel bookings across multiple..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6792700)

PG

Peter G.

Owner Manager

> "I have repeatedly asked my account manager to call me and she hids behind her email."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

Tawanda S.

Group Ecommerce Manager

> "So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6780136)

DP

David P.

Managing Director

> "Our worst decision in the past 10 years was to start to use SiteMinder."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4602473)

HD

Hoang D.

E-commerce Excutive

> "The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

S Olaf L.

Owner

> "Second, they seriously missold me when confirming Stripe as my Payment Gateway of choice was available on Brazil, only to then..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3313191)

SD

Sam D.

Partner Manager

> "Siteminder went the extra mile to assist us with onboarding with a distribution partner."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6828670)

PG

Peter G.

Owner Manager

> "Many staff has promised to call me back and I haven't heard from them."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___4713988)

BT

Barbara T.

Group Revenue Analyst

> "I love the insights tab because it offers us a wealth of information"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

AS

Anthony S.

Owner

> "With an extensive background in both IT and major Hotel PMS systems, we found key reporting and functionality missing. When the..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "I like the way how the insights are organized and the agents that helped on our inquiries have been a great help"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

DH

Dewi H.

E-commerce Manager

> "Really takes time mapping some channels that's not available on your listed"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2930672)

SB

Sebastian B.

IT Admin - ERP Systems

> "We are rolling out 12 hotels on Siteminder now and we are getting quicker each time :)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6822608)

ML

Mase L.

Marketing Director

> "The backend interface is straight out of the 90s."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

GH

Guido H.

Consultant

> "Very good product, fantastic pre-implementation support, great follow up during the start up phase with a dedicated technical..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6807546)

MLS

Miss Leanne S.

Director

> "Also if you take payments yourself and not with their products - the invoice will not update the amounts correctly."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

BT

Barbara T.

Group Revenue Analyst

> "Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6844002)

WSF

Wei Shing F.

Distribution MAnager

> "Overall, its very system orientated, not very focused on user experience"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3411689)

PS

Pinar S.

sales and marketing manager

> "User-Friendly Interface, Robust Channel Management, Comprehensive Support and Resources."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6811960)

MLS

Miss Leanne S.

Director

> "weeks of effort, I decide to cancel (within my 30 day trial) buy another product (which took 24 hours to install and set up)"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

HD

Hoang D.

E-commerce Excutive

> "What I like most about SiteMinder is its seamless channel management system."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6789122)

ML

Mase L.

Marketing Director

> "Customer service is generally unhelpful."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___3339702)

BT

Brooke T.

Manager

> "Siteminder is a good platform until you have an issue."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___7091079)

AS

Anthony S.

Owner

> "My personal experience was the product is not at all intuitive, in other words you had to ask lots of questions rather than..."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

DQ

Dio Q.

Digital Marketing Officer

> "There have been some ups and downs but all i can say is that the insights page has been a great help."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6827185)

AS

Anthony S.

Owner

> "Support and personnel are unresponsive to client suggestions when problems or difficulties encountered."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2685745)

MS

Madison S.

Cluster Assist. E-Commerce Manager

> "Your team was not only knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6833581)

MLS

Miss Leanne S.

Director

> "The invoicing just doesn't work."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#SoftwareAdvice___2783097)

SO

Sophia O.

Revenue analyst

> "There's 24/7 human assistance, and the agents are very pleasant. And they help as much as they can."

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___6837173)

NU

Nick U.

General Manager

> "Siteminder refused to compensate"

[See full review](https://www.capterra.com/p/123133/SiteMinder/#Capterra___2730885)

[View Reviews](https://www.capterra.com/p/123133/SiteMinder/reviews/)

## User interface

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)

4.68 (301)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

4.25 (257)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Sirvoy

Top features

37/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#features)

SiteMinder

34/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Calendar Management
-   Channel Analytics
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Employee Management
-   Event Calendar
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Kill Switch
-   Maintenance Scheduling
-   Mobile Access
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Channel Sync
-   Multi-Location
-   Online Booking
-   Price/Margin Management
-   Promotions Management
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Restriction Management
-   Room Booking
-   Room Inventory
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/123133/SiteMinder/#features)

### Recognition

Sirvoy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Hospitality Property ManagementSoftware (2023) 

Best Value Hospitality Property ManagementSoftware (2022) 

No recognitions have been awarded to SiteMinder

### Deployment & support

Sirvoy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SiteMinder

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Sirvoy

-   By Sirvoy
-   Located in Ireland
-   Founded in 2008

SiteMinder

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

## Popular Comparisons

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

$15/month

Price

$23.86/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/103570-135751/Sirvoy-Booking-System-vs-eZee-Absolute)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (162)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

$85/month

Price

$40/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/123133-193259/SiteMinder-vs-Flex-PMS)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$15/month

Price

$30/month

4.4

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/103570-129392/Sirvoy-Booking-System-vs-Reservation-Nexus)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)[4.63 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

$85/month

Price

$23.86/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123133-135751/SiteMinder-vs-eZee-Absolute)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

$15/month

Price

$109/month

4.4

Features

3.8

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/103570-144307/Sirvoy-Booking-System-vs-Little-Hotelier)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$85/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/123133-158839/SiteMinder-vs-Cloudbeds)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$15/month

Price

Contact vendor for pricing

4.4

Features

4.1

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/103570-158839/Sirvoy-Booking-System-vs-Cloudbeds)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[easybooking](https://www.capterra.com/p/177658/JULIA/)[4.21 (38)](https://www.capterra.com/p/177658/JULIA/reviews/)

$85/month

Price

€38/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-177658/SiteMinder-vs-JULIA)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

vs

[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/)

$15/month

Price

$3.99/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/76374-103570/Hotelogix-vs-Sirvoy-Booking-System)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

$85/month

Price

$109/month

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123133-144307/SiteMinder-vs-Little-Hotelier)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

vs

[WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[4.59 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

$15/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/103570-113348/Sirvoy-Booking-System-vs-WebRezPro)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[4.25 (257)](https://www.capterra.com/p/123133/SiteMinder/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$85/month

Price

Contact vendor for pricing

4.2

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/123133-152433/SiteMinder-vs-Hostaway)