# Compare Sirvoy vs ResNexus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ResNexus and Sirvoy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/103570-129392/Sirvoy-Booking-System-vs-Reservation-Nexus

---

# ResNexus vs Sirvoy Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ResNexusSirvoy2/4 selected

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

[## ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

JS

Based on [428 reviews](#user-reviews)

Positive

415

Neutral

6

Negative

7

[## Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

VR

AB

KD

Based on [301 reviews](#user-reviews)

Positive

289

Neutral

9

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,304 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Online Booking

4.7

Booking Management

5.0

Calendar Management

4.8

Availability Management

5.0

Channel Management

5.0

73%Fit

Missing features

Feature ratings

Online Booking

4.7

Booking Management

4.7

Calendar Management

4.7

Availability Management

NA

Channel Management

4.3

User satisfaction

User satisfaction

4.8

User reviews[428](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.7

User reviews[301](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

Best for

Sirvoy is a customizable Hospitality Management System and Channel Manager for accommodation providers. Our user-friendly, feature-rich software offers outstanding value at a competitive price.

## User reviews

Pros & cons

JS

Jory S.

Operations Manager

> "Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7093597)

JS

Jessica S.

Park Manager

> "I can't send a refund to an updated card that the client wants on file. IF the client's card was cancelled and then they are needing a refund, I..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

GO

Garrett O.

Corp Pres.

> "One of the best items that ts managed through resnexus is the "Travel Protection" It is fantastic to have a product to offer to guests that are..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CJ

Corina J.

Owner

> "That i need 100 letters in a survey before i can get to my calendar to see how many people i need to feed when i can’t think of a con."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6842372)

SW

Steve W.

Owner

> "The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents like..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

UL

Ursula L.

Campground Owner

> "The booking engine is geared for hotel more than campground and was not customizable to the specific information that I required."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838338)

JA

Jill A.

GM

> "We were with a template booking software before RN that was clearly below subpar, so to be with a co that supports its customers, available to work..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6672619)

Axel K.

General Manager

> "Their staff was not very knowledgeable when it came to Google Hotel Ads, and we quickly ran into major limitations across all their features."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

TB

Tammy B.

Owner

> "The web designer that was assigned to my business was originally from the North East and she worked tirelessly to finish my website before she..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

Axel K.

General Manager

> "We quickly discovered that the family business side was a double edged sword, and if they don't like you personally, they will dump you in a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6884732)

GO

Garrett O.

Corp Pres.

> "I have followed up with guests and they to are very impressed with the personal real customer service associated to this product offering. If you..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

GO

Garrett O.

Corp Pres.

> "Its frustrating that we have to do the work that the OTAs are not wanting to do and we still have to pay to do their jobs."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CC

Christopher C.

CEO

> "ResNexus is easy to learn, integrates with Airbnb and other platforms, and offers simple, effective reporting for better property management."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6853397)

HH

Heather H.

General Manager

> "There is also still some confusion as to how to utilize the settings function, especially the ones related to room units/classes and rates."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6591849)

GO

Garrett O.

Corp Pres.

> "We really enjoy the Academy that they offer to showcase new features and industry trends, it keeps us at the top of the game. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

CG

Casie G.

Operations Manager

> "One of the negatives that we have experienced involves recognizing returning guests who have formerly used OTA's."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

SW

Steve W.

Owner

> "They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6840624)

TB

Tammy B.

Owner

> "Even she says its a struggle and can only do it in small batches. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

SB

Stevan B.

co-owner and Brand Director

> "Their customer service, resources and capabilities far exceed expectations time and time again and we are proud to work with them!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___7119348)

MB

Mark B.

Owner

> "There are no function to integrate a calendar to book massages, swims, etc, with their billing system. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4855032)

VT

Victoria T.

Lodge Manager

> "I am impressed by his customer service and account ResNexus for saving me hundreds of hours and boosting my lodging business's success."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6731807)

ME

Mindy E.

Hotel Manager

> "That was over a year ago. Unless the user if very familiar with the screens and how to navigate the system, it is extremely difficult to help a..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

DW

Diane W.

Owner

> "I love that you get a live person for support, no AI chat bot making you go in circles and finally you give up because no one will help you. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

RB

RUSSELL B.

owner

> "i did not like paying my monthly bill during covid"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6535988)

PK

Penny K.

Owner and partner

> "We also love all of the webinars that share up to date tools to make our system more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6882002)

GG

Greg G.

Owner / Operator

> "first the import of my previous and existing reservations was done incorrectly and even after 12 months they could not figure out how to fix it."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

TH

Trish H.

Owner and Operator

> "Have been a customer since 2005. Though I do not use all the features, it simplifies my Life. When there issues, I can get Support."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837668)

AM

Amy M.

Manager

> "The new grid coming out has too many colors and is very distracting making it harder to see reservations."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841066)

DW

Diane W.

Owner

> "I love the OTA integration that keeps my reservations from double booking."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

DW

Diane W.

Owner

> "Please don't take away LIVE support. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839851)

MB

Marcia B.

Owner

> "I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838336)

GO

Garrett O.

Corp Pres.

> "Well..... this is difficult! "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858180)

JE

Julia E.

Owner

> "This is an important part of being able to offer our customers a quality experience, especially if something goes wrong, and they have to cancel..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

Mike and Bonnie T.

Owner / operator

> "We do have a problem with the pet cleaning charges being charged daily, which is not our policy."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4857972)

GL

Gary L.

owner

> "Very satified with everything brought to the table and the ability to help and change things to suit."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6858736)

MZ

Matt Z.

Owner

> "Some issues with accounting / integration with Quickbooks (though may be user error)"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___5059470)

CW

Christine W.

Owner

> "I love everything about ResNexus, but the most important is the red carpet service I get from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838841)

GG

Greg G.

Owner / Operator

> "The grid takes three time longer to load than my previous software system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

ME

Mindy E.

Hotel Manager

> "The built in credit card transactions is an upgrade from our last system. And, using the revenue management portion of the system has enabled us to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4846928)

JTA

Jeffrey Todd A.

Owner

> "Can sometimes be difficult drafting content edits"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840854)

BS

Beth S.

Owner

> "The fact that they care enough to send a rep here to this relatively small area (the Outer Banks of NC), in this case \[sensitive content hidden\], to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6770988)

GG

Greg G.

Owner / Operator

> "Poor customer service, if you have a problem they'll "write a ticket" then forget about you"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4819341)

AR

Alan R.

Owner

> "It also allows me to confirm stays with our guests digitally, so we are all "on the same page" regarding arrival, departure, amenities and..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

TC

Torri C.

Owner and Founder

> "I always forget where I need to go to create the codes and then add them."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850172)

RN

Rodney N.

Owner

> "The comprehensive reservation management system handles bookings, check-ins, and check-outs seamlessly, while automating guest communication."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4843449)

KH

Katie H.

Director of Sales & Marketing

> "Website integration looks very old and dated."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4856382)

CV

Caroline V.

Ownerand Operator

> "As a very small bed and breakfast, I like the features the reservation page offers me at a price my small business can afford."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6480226)

RW

Ryan W.

Owner

> "The rollout for the App was pretty slow, could have been faster. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4850258)

LD

Lorri D.

Manager

> "Having a cloud-based product allows me, as Manager, to oversee daily operations and assist my staff in real time online."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4836731)

VK

Valerie K.

Owner

> "I not that happy with the constant changes of how the calender looks."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841577)

TB

Tauna B.

Business owner

> "We've been using Resnexus for over 10 years, and it's been a great program to help our business grow and prosper. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

CJ

Cheryl J.

owner

> "email support is slow."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845369)

JE

Julia E.

Owner

> "One of them is the Direct Connect aspect and how they connect with a good variety of hosting platforms. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484783)

MBD

Mary Beth D.

Owner

> "Don't like the html much either :)."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4841853)

VS

Valerie S.

owner manager

> "This motivates me to follow up and print out new reservations......all good"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6837691)

SN

Scott N.

Owner

> "This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

AR

Alan R.

Owner

> "ResNexus is most valuable as a tool to create and maintain a customer reservations calendar for our property's guests."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4840920)

SN

Scott N.

Owner

> "In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

TB

Tammy B.

Owner

> "I had met with several website/reservation system vendors but the staff at ResNexus was simple the best. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839211)

DD

Denny D.

innkeeper

> "hard to learn, and not very good introductory tutorials"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4845095)

CH

Chris H.

Manager Owner

> "It appears to be a small company, but they have a large number of clients. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839244)

SN

Scott N.

Owner

> "The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

LH

Lena H.

Co Owner

> "I have actually made strong suggestions that have been heard and have been implemented to at least my system to cause it to be more user friendly..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6484398)

SN

Scott N.

Owner

> "They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

MS

Megan S.

Owner

> "Love having access to key experts in the industry."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838091)

JR

Julie R.

Marketing Manager

> "They say they will set it up for you, but everything they did was wrong and we had to go back over it. When we called to complain the response was..."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

DMOG

Dr. Michelle Odette G.

General Manager

> "Navigating through the features has been seamless, making my tasks much easier and more efficient."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6367623)

JR

Julie R.

Marketing Manager

> "It's as if because you are paying monthly they want it to take as long as possible."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

CG

Casie G.

Operations Manager

> "The financial reports and data are very useful. And most importantly, the customer service is above and beyond."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6407893)

JR

Julie R.

Marketing Manager

> "Then they gave us attitude about how we hadn't trained our people on using the system in the 2 months we'd been working on setting it up."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

KD

Kendra D.

Owner

> "Program runs well, staff is very responsive 24/7 and holidays!!"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6838218)

JR

Julie R.

Marketing Manager

> "We can't train people to use a system that isn't set up properly."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

TB

Tauna B.

Business owner

> "The Resnexus team is amazing, and the program continues to develop and improve every year. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6839445)

JR

Julie R.

Marketing Manager

> "There is absolutely ZERO documentation on how to setup the system."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3115569)

JS

Jessica S.

Park Manager

> "Resnexus chooses to evolve in ways that are beneficial to the end user and ultimately the end user's customer."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6536716)

JB

Jason B.

Owner

> "Facebook rolled out a "Book Now" button in their ads, but we can't link that directly to our booking page right now. "

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2524110)

AV

Alex V.

Owner

> "Their record keeping is extremely useful and it makes our business look professional when guests get their confirmations and receipts from us."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___4865777)

SN

Scott N.

Owner

> "Lastly, I've experienced a lot of bugs in production."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___3065609)

SW

Shane W.

Owner

> "They do a great job getting you set up and really working to create a great relationship"

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___6829537)

MWW

Margaret Walker W.

owner

> "One person puts in their credit card, and the other person wants to add theirs to pay for their half, they cannot do this."

[See full review](https://www.capterra.com/p/129392/Reservation-Nexus/#Capterra___2523873)

[View Reviews](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

VR

Val R.

Owner

> "Good booking engine functionality and channel management (notifications detail can improve, like providing room..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

VR

Val R.

Owner

> "For Rates, I am unable to select certain rooms, like 202, 203 & 207 and change rates at once (I'm forced to select..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

AB

Andrew B.

Owner

> "Easy to integrate with my bespoke website, giving me an easy on-line reservation system very cheaply, and allowed me..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6389279)

VR

Val R.

Owner

> "I do not like that Average Daily Rate is used in computing a bill, so if the rates were 349, 329 & 309 (=$329 ADR)..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

KD

Kelsey D.

Owner

> "I also loved the extras feature and the ability to make it apply or not to certain accommodation types."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

TS

Tore S.

Manager

> "A bit awkward that I have to put in description in all languages when editing a room."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6847560)

JD

John D.

Director

> "The channel manager is extremely efficient working in the background keeping our calendar full and up to date..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6324766)

VR

Val R.

Owner

> "The lack of multi-select on dropdown windows is Sirvoy's biggest defect, including the calendar."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

SHC

Sarah Helene C.

Bondekone

> "It helps me daily when managing bookings and reservations."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6747783)

CS

Chad S.

Director of Operations

> "The connection between channel managers and booking engines is a bit flawed."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6843219)

JAD

JO ANNE D.

Owner

> "is good, practical and linked to network platforms which is excellent for tracking guest reservations"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6626768)

KD

Kelsey D.

Owner

> "It's a little annoying to have to scroll all the way past all of the other accomodations after you intentionally..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

KD

Kelsey D.

Owner

> "I decided on Sirvoy because of it's versatility since I have many different accommodation types at my lodge."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

NM

Nayanne M.

Pousada

> "I still don't know some things, but that's not Sirvoy's fault. But it's a shame that I can't print a room bill..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6637404)

KD

Kelsey D.

Owner

> "Someone answers the chat almost immediately and is usually very knowledgable, or they direct me to someone who knows..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

KD

Kelsey D.

Owner

> "The talkative app there however tends to delete our convo if I explore Sirvoy at the same time so that's been a..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

AW

Andrew W.

Owner

> "Intuitive design, constantly updated to improve features year on year and above all, exceptional customer service."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6580766)

NA

Noelí A.

Manager

> "you cannot personalize the accounting report that much"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6839845)

TH

Tim H.

Proprietor

> "I also appreciate the detailed downloadable reports for accounting."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6330780)

SE

Sara E.

Owner

> "Can’t do onsite guest invoicing through the software"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6718149)

ML

Michele L.

Owner Operator

> "The customer support is amazing, fast & helpful, and it feels like having a personal tech team backing you up."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6763133)

CD

Charles D.

Owner

> "Some lack of ability to configure some things in channels."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6699444)

AM

Anthony M.

Website Developer

> "Experience was well guided from an account perspective, but some more technical/setting specific guidance could have..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6674804)

MH

Monika H.

VD

> "Limitations in reports and no excel download function"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6586077)

JD

John D.

Director

> "We also have found Sirvoy very helpful in driving bookings direct to our own website.""

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6324766)

SP

Sharon P.

Innkeeper

> "I have to redo my 2FA authentication too often."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6566016)

HC

Heather C.

Owner

> "The support and assistance has been outstanding to date with \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

JC

John C.

Owner

> "What I least like about Sirvoy is that I (the customer) must always implement any corrective action."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6684915)

CS

Chad S.

Director of Operations

> "The price seems a bit high, but we are happy."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6843219)

TS

Tami S.

Manager

> "It's like you guys want us to hold your hand daily just to work when you can't even help in customer service"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___4897033)

KD

Katia D.

founder

> "We are a Coliving space and recommending sirvoy to other colleagues in the industry too, because it has an easy to..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6780637)

DC

Dennis C.

md

> "They could have avoided the problem by putting a cookie on an approved device but I do t believe they kow anything..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

JL

Jennifer L.

CEO and owner

> "the agents are english first language so understand well"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6851406)

DC

Dennis C.

md

> "It happens every single time you try to access the system but they take no notice of their customers and clearly..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

CD

Christine D.

Owner

> "Great.... 👍truly a wonderful experience and easy to use for both desk, management and guests. "

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6826789)

DC

Dennis C.

md

> "We should change, its not easy but we have to now because of the “ security code “ non sense that makes it unusable."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

LG

Lena G.

Owner

> "Working with Sirvoy has been and still is a pleasure , making my business easier to maintain and run."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6425118)

DC

Dennis C.

md

> "Poor software design and execution."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

DP

Denise P.

Hotel Manager

> "The platform itself offers a lot of helpful options and it is user friendly."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6671970)

TS

Tami S.

Manager

> "Constant changes that do not help it go easier."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___4897033)

TO

Thomas O.

Ceo

> "Absolutely fantastic customer support, easy to work with , always accurate , very friendly layouts,,"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6859877)

EW

Elizabeth W.

Proprietor

> "At the moment, it is difficult for me to find any major flaws with Sirvoy that I feel the need to list."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3635880)

JC

Jo C.

Owner

> "The whole system is so easy to use and it has everything we need to run our hotel."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6719326)

MP

Madalena P.

Manager

> "It does not work as well with Airbnb as it does with our other channels, for example having to manually cancel..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2240147)

HC

Heather C.

Owner

> "This is a huge learning curve for me and the support team made it a good experience."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

BrL

Bjørn L.

owner

> "I dont like changes like that after signup and are looking for an alternative system that will cover the needs for..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3148395)

NA

Noelí A.

Manager

> "Very easy to understand, very friendly user and easy to understand and the support is really helpful"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6839845)

ML

Marcella L.

Owner

> "It was apparent almost right away that we had made a mistake. "

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3789291)

HC

Heather C.

Owner

> "They have been so very helpful and patient."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

JG

Jennifer G.

Owner

> "For example, the system doesn’t support one reservation if a company wants to book a couple of nights, several weeks..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2582465)

AE

Amy E.

Guest house owner

> "The online chat assistance has been invaluable!"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6796787)

UM

Uffe M.

Front Desk Oversight

> "AirBnB bookings have to be manually added and deleted (that might be fixed by now but we have not used that in a..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2380127)

JM

Jennifer M.

manager

> "They are always quick to help whenever I have questions or issues."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6562146)

MJ

Michael J.

Owner

> "Having a cloud based system is something I was hesitant of, mostly due to the subscription fees and additional..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2478173)

JM

Jennifer M.

manager

> "I want to thank the amazing 24/7 technical support team."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6562146)

JG

Jennifer G.

Owner

> "In my case, the travel agent got 10 different emails and booking numbers for the same person."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2582465)

SHC

Sarah Helene C.

Bondekone

> "Great service and support"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6747783)

JP

Janice P.

Owner

> "What I least like about this software is the delay with AirBnB bookings."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2192516)

RF

Richard F.

Owner

> "An excellent product with great customer service."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6590166)

UM

Uffe M.

Front Desk Oversight

> "In fact, one member of staff left us to go overseas, and we have still not found the need to replace her."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2380127)

SE

Sara E.

Owner

> "The customer service is excellent!"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6718149)

AB

Angela B.

Holiday cottage owner

> "How it works and not easy at the moment with being in Lockdown"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2242579)

[View Reviews](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

## User interface

4.79 (428)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)

4.68 (301)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

ResNexus

Top features

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/129392/Reservation-Nexus/#features)

Sirvoy

34/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#features)

### Recognition

ResNexus is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value ReservationsSoftware (2026) 

Best Value ReservationsSoftware (2025) 

Sirvoy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Hospitality Property ManagementSoftware (2023) 

Best Value Hospitality Property ManagementSoftware (2022) 

### Deployment & support

ResNexus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sirvoy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ResNexus

-   By ResNexus
-   Located in United States
-   Founded in 2005

Sirvoy

-   By Sirvoy
-   Located in Ireland
-   Founded in 2008

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