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Hostaway vs Sirvoy: Which is a better fit?

Updated on November 3rd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,049 reviews from Hospitality Property Management users.
% Fit
High performer
Feature ratings
Online Booking
4.7
GDS/OTA Integration
4.7
Rate Management
4.5
Guest Experience Management
4.7
Reporting/Analytics
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Online Booking
4.6
GDS/OTA Integration
5.0
Rate Management
4.7
Guest Experience Management
--
Reporting/Analytics
NA
User satisfaction
4.8
User reviews1,116
Ease of use
4.6
Functionality
4.7
Value for money
4.6
Customer support
4.7
4.3
User reviews270
Ease of use
4.3
Functionality
3.8
Value for money
4.5
Customer support
4.9
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Growing vacation rental managers with 2-5000+ properties that want to seamlessly manage all rental channels, guest reservations, messages, and more with one software platform with great 24/7 support.

Sirvoy is a customizable Hospitality Management System and Channel Manager for accommodation providers. Our user-friendly, feature-rich software offers outstanding value at a competitive price.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Douglas H
Owner
5.0

Doug: Hi, I'm Doug. I'm the manager of The Pickleball Haven of Naples. I've been working with Hostaway now on the onboarding process, and I'd rate them a five on a scale of one to five. We're a brand new property that was just completed in Naples, Florida. The Pickleball Haven of Naples is a pickleball retreat that needs exposure, and we're brand new and we're just getting started, with Airbnb initially. And then we needed a channel manager to really work with Hostaway. That was the reason for working with the Hostaway company. So we did some research on the internet and looked at different companies, interviewed a few different companies for channel management. We'd actually been referenced to Lodgify, but we met with the Hostaway people, real impressed with the process, real impressed with the people, real impressed with the app. So we made the decision to go with them. So getting started with Hostaway was really quite simple. They do have an onboarding fee, which was quite reasonable compared to some of the other options we were looking at. The thing I'm most excited about with the onboarding process is we've got a wonderful leader that's taking us through the process, [inaudible 00:01:10]. And when you go through the process on these one-hour meetings, which are efficient, but they keep working with you until you get it right. So we've got a lot of complexity attached to what we're doing. We're building websites, we're doing payment processes for different sophisticated payment options for how we do the algorithms, and it takes a number of processes to go through that. So they just keep working with you on the onboarding process until you're satisfied with where you are, which is a huge advantage for us because if you try to rush this, you're going to miss stuff. So it's been a really good, healthy process so far. So I'd strongly recommend Hostaway to anybody that's in our situation of really trying to figure out the complexity of Airbnb, Vrbo, Booking.com, Expedia, Google. I mean, it's complex. And the opportunity that we've had with working with Hostaway is really coordinating all of that and have a direct website as well. So you get challenges. It's not an easy process, but the support is fantastic. I just spent an hour with the support team yesterday on a particular problem I had with creating a new website, a new web domain that's integrated with the website Hostaway. And they just kept sticking with me. And I've just had so many calls with support teams in the past where they get frustrated, they throw their hands up. It's like, Booking.com is one of them, and they don't follow through on what they said they're going to do. And Hostaway, in their situation they just kept getting more people, frankly, to help with the complex situation I was in until we figured it out. So they stick with it, and it's a great app. The app does so much for you. It's almost limitless in terms of what it can do for you, but to take full advantage of it, you need the support to be able to get it right. And we're really trying to build a sophisticated process with the Pickleball Haven of Naples. It's a wonderful new property. It needs exposure, and it's getting us that exposure. And so far, so good. And we've already had two bookings before we're even fully onboarded with Hostaway. So Pickleball Haven of Naples is very happy with Hostaway at this point.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Hostaway

Top Features
44/44
  • Activity Dashboard
  • API
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • Calendar Management
  • Catering Management
  • Channel Management
  • CRM
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Single Property
  • Spa/Activity Management
  • Third-Party Integrations
  • User Management
See All features
Hide Hospitality Property Management Software Features -

Sirvoy

26/44
Show Hospitality Property Management Software Features +
Hostaway
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sirvoy
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Hostaway
  • By Hostaway
  • Located in UNITED STATES OF AMERICA
  • Founded in 2015
Sirvoy
  • By Sirvoy
  • Located in IRELAND
  • Founded in 2008
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