# Compare Sirvoy vs Cloudbeds 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cloudbeds and Sirvoy based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/103570-158839/Sirvoy-Booking-System-vs-Cloudbeds

---

# Cloudbeds vs Sirvoy Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloudbedsSirvoy2/4 selected

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [342 reviews](#user-reviews)

Positive

285

Neutral

19

Negative

38

[## Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

VR

AB

KD

Based on [301 reviews](#user-reviews)

Positive

289

Neutral

9

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,304 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Feature ratings

Online Booking

4.0

Booking Management

4.2

Calendar Management

3.9

Availability Management

3.3

Channel Management

3.7

73%Fit

Missing features

Feature ratings

Online Booking

4.7

Booking Management

4.7

Calendar Management

4.7

Availability Management

NA

Channel Management

4.3

User satisfaction

User satisfaction

4.3

User reviews[342](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.7

User reviews[301](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

Best for

Sirvoy is a customizable Hospitality Management System and Channel Manager for accommodation providers. Our user-friendly, feature-rich software offers outstanding value at a competitive price.

## User reviews

Pros & cons

EH

Eric H.

Owner

> "It's been a powerful tool for our team to scale from one property to four properties."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

OP

Olga P.

Hotel Manager

> "It provides all the necessary tools to manage hotel operations effectively."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

TM

Tori M.

Owner Operator

> "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

TM

Tori M.

Owner Operator

> "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

OP

Olga P.

Hotel Manager

> "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

CS

Chelsea S.

Manager

> "We have felt it's a great product for the cost, with decent customer support and a great help article library."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

CS

Chelsea S.

Manager

> "I have found the transition to Cloudbeds, and use of the product, easy and excellent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

MS

Manveer S.

Owner

> "I really liked how easy the CloudBed hotel management software was to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly,..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

LG

Larry G.

Operations Manager

> "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

CS

Corey S.

General Manager

> "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

LG

Larry G.

Operations Manager

> "This frees up our front desk staff and they have time to perform other tasks!"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RL

Richard L.

Owner

> "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

CB

Charles B.

Pres

> "The system is easy to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

LG

Larry G.

Operations Manager

> "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

OF

Oriana F.

Manager

> "The game changer for me is the customer support which is always very very fast with well trained staff."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608)

CB

Charles B.

Pres

> "I’ve had multiple complaints from guests who have tried to book but cannot."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

Andrew D.

Managing Director

> "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569)

CB

Charles B.

Pres

> "Unforgivable issue since this should be their primary function."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

SP

Shamita P.

Director of Sales

> "The team and information on Cloudbeds University is very resourceful."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

VR

Verified Reviewer

Hotel Consultant

> "You are able to add useful modules such as revenue management and housekeeping."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3119637)

DE

David E.

Owner

> "The set up was never completed."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

VR

Val R.

Owner

> "Good booking engine functionality and channel management (notifications detail can improve, like providing room..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

VR

Val R.

Owner

> "For Rates, I am unable to select certain rooms, like 202, 203 & 207 and change rates at once (I'm forced to select..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

AB

Andrew B.

Owner

> "Easy to integrate with my bespoke website, giving me an easy on-line reservation system very cheaply, and allowed me..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6389279)

VR

Val R.

Owner

> "I do not like that Average Daily Rate is used in computing a bill, so if the rates were 349, 329 & 309 (=$329 ADR)..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

KD

Kelsey D.

Owner

> "I also loved the extras feature and the ability to make it apply or not to certain accommodation types."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

TS

Tore S.

Manager

> "A bit awkward that I have to put in description in all languages when editing a room."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6847560)

JD

John D.

Director

> "The channel manager is extremely efficient working in the background keeping our calendar full and up to date..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6324766)

VR

Val R.

Owner

> "The lack of multi-select on dropdown windows is Sirvoy's biggest defect, including the calendar."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6419103)

SHC

Sarah Helene C.

Bondekone

> "It helps me daily when managing bookings and reservations."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6747783)

CS

Chad S.

Director of Operations

> "The connection between channel managers and booking engines is a bit flawed."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6843219)

JAD

JO ANNE D.

Owner

> "is good, practical and linked to network platforms which is excellent for tracking guest reservations"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6626768)

KD

Kelsey D.

Owner

> "It's a little annoying to have to scroll all the way past all of the other accomodations after you intentionally..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

KD

Kelsey D.

Owner

> "I decided on Sirvoy because of it's versatility since I have many different accommodation types at my lodge."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

NM

Nayanne M.

Pousada

> "I still don't know some things, but that's not Sirvoy's fault. But it's a shame that I can't print a room bill..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6637404)

KD

Kelsey D.

Owner

> "Someone answers the chat almost immediately and is usually very knowledgable, or they direct me to someone who knows..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

KD

Kelsey D.

Owner

> "The talkative app there however tends to delete our convo if I explore Sirvoy at the same time so that's been a..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6438102)

AW

Andrew W.

Owner

> "Intuitive design, constantly updated to improve features year on year and above all, exceptional customer service."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6580766)

NA

Noelí A.

Manager

> "you cannot personalize the accounting report that much"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6839845)

TH

Tim H.

Proprietor

> "I also appreciate the detailed downloadable reports for accounting."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6330780)

SE

Sara E.

Owner

> "Can’t do onsite guest invoicing through the software"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6718149)

ML

Michele L.

Owner Operator

> "The customer support is amazing, fast & helpful, and it feels like having a personal tech team backing you up."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6763133)

CD

Charles D.

Owner

> "Some lack of ability to configure some things in channels."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6699444)

AM

Anthony M.

Website Developer

> "Experience was well guided from an account perspective, but some more technical/setting specific guidance could have..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6674804)

MH

Monika H.

VD

> "Limitations in reports and no excel download function"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6586077)

JD

John D.

Director

> "We also have found Sirvoy very helpful in driving bookings direct to our own website.""

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6324766)

SP

Sharon P.

Innkeeper

> "I have to redo my 2FA authentication too often."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6566016)

HC

Heather C.

Owner

> "The support and assistance has been outstanding to date with \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

JC

John C.

Owner

> "What I least like about Sirvoy is that I (the customer) must always implement any corrective action."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6684915)

CS

Chad S.

Director of Operations

> "The price seems a bit high, but we are happy."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6843219)

TS

Tami S.

Manager

> "It's like you guys want us to hold your hand daily just to work when you can't even help in customer service"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___4897033)

KD

Katia D.

founder

> "We are a Coliving space and recommending sirvoy to other colleagues in the industry too, because it has an easy to..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6780637)

DC

Dennis C.

md

> "They could have avoided the problem by putting a cookie on an approved device but I do t believe they kow anything..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

JL

Jennifer L.

CEO and owner

> "the agents are english first language so understand well"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6851406)

DC

Dennis C.

md

> "It happens every single time you try to access the system but they take no notice of their customers and clearly..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

CD

Christine D.

Owner

> "Great.... 👍truly a wonderful experience and easy to use for both desk, management and guests. "

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6826789)

DC

Dennis C.

md

> "We should change, its not easy but we have to now because of the “ security code “ non sense that makes it unusable."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

LG

Lena G.

Owner

> "Working with Sirvoy has been and still is a pleasure , making my business easier to maintain and run."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6425118)

DC

Dennis C.

md

> "Poor software design and execution."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___5093171)

DP

Denise P.

Hotel Manager

> "The platform itself offers a lot of helpful options and it is user friendly."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6671970)

TS

Tami S.

Manager

> "Constant changes that do not help it go easier."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___4897033)

TO

Thomas O.

Ceo

> "Absolutely fantastic customer support, easy to work with , always accurate , very friendly layouts,,"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6859877)

EW

Elizabeth W.

Proprietor

> "At the moment, it is difficult for me to find any major flaws with Sirvoy that I feel the need to list."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3635880)

JC

Jo C.

Owner

> "The whole system is so easy to use and it has everything we need to run our hotel."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6719326)

MP

Madalena P.

Manager

> "It does not work as well with Airbnb as it does with our other channels, for example having to manually cancel..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2240147)

HC

Heather C.

Owner

> "This is a huge learning curve for me and the support team made it a good experience."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

BrL

Bjørn L.

owner

> "I dont like changes like that after signup and are looking for an alternative system that will cover the needs for..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3148395)

NA

Noelí A.

Manager

> "Very easy to understand, very friendly user and easy to understand and the support is really helpful"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6839845)

ML

Marcella L.

Owner

> "It was apparent almost right away that we had made a mistake. "

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___3789291)

HC

Heather C.

Owner

> "They have been so very helpful and patient."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6867147)

JG

Jennifer G.

Owner

> "For example, the system doesn’t support one reservation if a company wants to book a couple of nights, several weeks..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2582465)

AE

Amy E.

Guest house owner

> "The online chat assistance has been invaluable!"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6796787)

UM

Uffe M.

Front Desk Oversight

> "AirBnB bookings have to be manually added and deleted (that might be fixed by now but we have not used that in a..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2380127)

JM

Jennifer M.

manager

> "They are always quick to help whenever I have questions or issues."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6562146)

MJ

Michael J.

Owner

> "Having a cloud based system is something I was hesitant of, mostly due to the subscription fees and additional..."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2478173)

JM

Jennifer M.

manager

> "I want to thank the amazing 24/7 technical support team."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6562146)

JG

Jennifer G.

Owner

> "In my case, the travel agent got 10 different emails and booking numbers for the same person."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2582465)

SHC

Sarah Helene C.

Bondekone

> "Great service and support"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6747783)

JP

Janice P.

Owner

> "What I least like about this software is the delay with AirBnB bookings."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2192516)

RF

Richard F.

Owner

> "An excellent product with great customer service."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6590166)

UM

Uffe M.

Front Desk Oversight

> "In fact, one member of staff left us to go overseas, and we have still not found the need to replace her."

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2380127)

SE

Sara E.

Owner

> "The customer service is excellent!"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___6718149)

AB

Angela B.

Holiday cottage owner

> "How it works and not easy at the moment with being in Lockdown"

[See full review](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#Capterra___2242579)

[View Reviews](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

## User interface

4.30 (342)

[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)

4.68 (301)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Cloudbeds

Top features

35/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

Sirvoy

34/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/103570/Sirvoy-Booking-System/#features)

### Recognition

Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports

Sirvoy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Hospitality Property ManagementSoftware (2023) 

Best Value Hospitality Property ManagementSoftware (2022) 

### Deployment & support

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sirvoy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

Sirvoy

-   By Sirvoy
-   Located in Ireland
-   Founded in 2008

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[Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/)[4.68 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

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Features

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Ease of Use

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