--- title: "Compare InTime vs When I Work 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare When I Work and InTime based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/103832-121248/InTime-Solutions-vs-When-I-Work" page_type: "comparison" language: "en" --- # When I Work vs InTime Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: When I WorkInTime2/4 selected [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.8 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) [## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting Price $2.50/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [1,300 reviews](#user-reviews) Positive 1,170 Neutral 94 Negative 36 [## InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.8 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) Starting Price $2000.00/year Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.4 Customer Service 4.9 Reviews Sentiment GK DM DM Based on [111 reviews](#user-reviews) Positive 110 Neutral 1 Negative 0 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 7,947 reviews from employee scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Shift Scheduling 4.5 Real-Time Data 5.0 Mobile Access 4.5 Schedule Distribution 4.5 API 3.4 \--%Fit Missing features Feature ratings Shift Scheduling NA Real-Time Data NA Mobile Access 4.6 Schedule Distribution 4.8 API NA User satisfaction User satisfaction 4.5 User reviews[1,300](https://www.capterra.com/p/121248/When-I-Work/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.8 User reviews[111](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.6 Customer support 4.9 Price starts from Price starts from $2.50Per User, Per Month - Free version - Free trial Price starts from $2000Flat Rate, Per Year - Free version - Free trial Best for Best for From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication. Best for Law Enforcement, Public, & Private Security: Sheriffs Departments, Police, Patrol, Security Companies, Jails & Prisons, Corrections, 911, Dispatch, Fire, EMS, Airports, Universities, Zoos, Healthcare ## User reviews Pros & cons VR Verified Reviewer Admin > "It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127320) MA Matt A. Ops Manager > "It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341) MrElonElon U. Compliance > "For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402) ACG Adem Can G. Operations Manager > "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956) LY Laura Y. Sign Language Interpreter > "Also, it integrates with my Google Calendar so I am able to see my other tasks side by side with my WIW tasks." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7180969) LJ Lauren J. Stylist > "Unfortunately, it would not always show the most recently updated responses or schedule and as a result it became unreliable." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7155861) Stenie O. Owner CEO > "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622) JR Jonathan R. IT Admin > "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270) DP Dan P. COO > "We use it to run our company, and it has allowed us to add more employees up to a point without too much additional cost." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7175317) EW Erin W. Coordinator > "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876) ES Ed S. Practice Manager > "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673) MrElonElon U. Compliance > "Also, notifications can sometimes become overwhelming or missed depending on usage." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402) GB Gareth B. Office manager > "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439) MY Melyssa Y. Manager > "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943) RM Rose M. General Manager > "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655) VR Verified Reviewer Account Manager > "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530) JL JoAnna L. Executive Director > "It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136834) Paige F. Production team breakout team > "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816) Ryan M. Logistics > "It has been one of the best applications I have used to keep track of time and schedules for multiple employees." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7176405) LB Laura B. Manager > "Specifically trying to differentiate between inperson and phone shifts was challenging" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953) ES Ed S. Practice Manager > "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673) JA Joseph A. Marketing Specialist > "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095) MR Melany R. DSP > "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957) CR Christina R. Instructor > "I don’t like that you can’t see the full month calendar and it is expensive to add new users" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278) EM Edward M. General Manager > "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998) YA Yanina A. Patient Care Coordinator > "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074) MY Melyssa Y. Manager > "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943) VR Verified Reviewer Rental Manager > "The Mobile version can be difficult to use as an admin. " [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443) NC Natalie C. Night Nanny Provider > "As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127205) EM Ezra M. Owner > "The graphics could be a little better but the functions far out weigh the graphics by far." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873) VR Verified Reviewer PS > "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522) AW Adam W. Operations Manager > "It was difficult to add depth to the tasks and scheduling." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031) PF Paul F. Owner > "I like how staff can see their schedule as well as pick up open shifts without having to go through admin." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136883) VW Veronica W. Supervisor > "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510) MN Muna N. Customer service rep > "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015) ZZ Zoë Z. Receptionist > "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) VR Verified Reviewer Cook > "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs,..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508) RB Regina B. Manager > "It’s not easy to adjust someone’s hours if they clock out late, etc.." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078) TS Tanya S. Director of Operations > "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595) BC Benjamin C. General Manager > "Can be a little too quick to send out email updates to staff when changing scheduling." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072) DL Dakota L. Administrative Associate > "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954) TW Taylor W. Construction Engineer > "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442) MrElonElon U. Compliance > "What I liked most about When I Work is how much time it saves on scheduling and coordination." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402) JR Justin R. Digital Librarian > "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523) SM Soren M. Coach > "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443) ZZ Zoë Z. Receptionist > "While the app is good, the interface can be a bit clunky and unintuitive at times." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) JR Jessy R. Patient Care Coordinator > "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483) SU Samantha U. Director > "The app is not as easy to customize the schedules as much as it is online." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938) ES Ed S. Practice Manager > "I definitely save time doing payroll sheets at the end of the pay period." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673) ZZ Zoë Z. Receptionist > "It had several glitches that significantly impacted its usability." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) LB Laura B. Manager > "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953) KB Kayla B. Operations > "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128) CD CJ D. GENERAL MANAGER > "Managers are in control of the system and it helps us in time accuracy with each staff." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694) CA Char A. Site Administrator > "Cannot change shift schedules/starting day easily" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905) MA Matt A. Ops Manager > "Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341) HH Heather H. General Manager > "Sometimes there is a lot of detritus and repeated shifts that shouldn't be." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807) Lauren H. Practice Manager > "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656) NG Nina G. General Manager > "Messaging program was not reliable and some employees weren't getting messages" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999) LK Lindsey K. Operations Manager- we are a plumbing company- no option for this in industry > "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940) AA Alex A. Chiropractor > "Sometimes when using the app version there is a delay." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118) LY Laura Y. Sign Language Interpreter > "I enjoyed as a consumer to ease of picking up extra works shifts, and seeing my schedule as a whole." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7180969) AS Amanda S. Administrative > "This is a very basic program and does not offer as much as other programs do." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6710449) TM Tom M. Managing Partner > "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304) RB Richard B. COO > "Very limited and had no integration with Gusto" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6674727) AM Angie M. Part-Time Guest Services > "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478) IK Ian K. Ems > "It was one sided and only management had full control, and ended up en mass miscommunication" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6667964) Tomoya K. Customer Service Representative. > "It allowed me to even track my time so i was early for work." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300) AE Amanda E. Front desk manager > "Staff communication not easy but did not seem like the softwares main focus." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735) AR Amy R. Accounts Coordinator > "This has been a game changer when we schedule our 145 students staff." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136793) NC Nick C. Executive Clinical Director > "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095) MN Matthew N. Assistant Director > "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952) JC Jon C. Box Office Manager > "It does not work for all of our staff." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6685765) JS Julia S. Director of Operations > "I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6560024) KS Kyshira S. Digital Content Creator > "Sends too many alerts." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226) JF Jill F. Events > "We really appreciated the great customer support to get set up and ongoing tech help in getting started." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7174810) NF Nikki F. HR > "We have to pay for users multiple times because there isn't a way to use one platform and have different locations. " [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6192653) DM Danielle M. administrative assistant > "our techs can use this on their mobile devices and it makes it simple for them to use" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035954) KM Katie M. Administrative Assistant > "It's not really with When I Work but the way that our shifts are named and the times, it makes it a little confusing but that's on..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6294007) MS Mallory S. Clinical Operations Manager > "The ability to set recurring availability is a huge plus." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538) AV Asha V. Beauty Specialist > "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592) SM Soren M. Coach > "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443) EM Ezra M. Owner > "The graphics could be a little better but the functions far out weigh the graphics by far." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873) Lauren H. Practice Manager > "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656) ZZ Zoë Z. Receptionist > "While the app is good, the interface can be a bit clunky and unintuitive at times." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) JC Jacqueline C. Clinic Manager > "Now, it is all in one spot, and I can close out payroll remotely! And it is incredibly easy to navigate, even my older employees..." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766490) ZZ Zoë Z. Receptionist > "It had several glitches that significantly impacted its usability." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063) JT Jude T. Account Manger > "How organized and easy the interface of the app is to use!" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035988) JD John D. physician > "The interface is drab and not the most intuitive. " [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___2640682) LY Laura Y. Sign Language Interpreter > "Also, it integrates with my Google Calendar so I am able to see my other tasks side by side with my WIW tasks." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7180969) RB Richard B. COO > "Very limited and had no integration with Gusto" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6674727) CD Cameron D. Vice President > "Integration with quickbooks is a breeze." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4813257) AS Amanda S. Administrative > "This is a very basic program and does not offer as much as other programs do." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6710449) PL Pam L. Intake Coordinator > "At first I thought it was an extra tool, but in the end it simplifies a lot of things." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7137159) AA April A. Owner > "Its hard to use at first unless you are tech savvy" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___3231431) MA Matt A. Ops Manager > "The interface is modern and easy to work with." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341) SP Stephanie P. Office Manager > "Change can be difficult and hard to remember at times." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___2435417) JT Jude T. Account Manger > "How organized and easy the interface of the app is to use!" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035988) SM Soren M. Coach > "Overall my experience with the application was fair, but I would not recommend the application to other customers" [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443) DC Dale C. City Operations Manager > "The software is very easy and straight forward to use." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7140556) JH Jessie H. Director > "They used to care about their customers, now they don't." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6425200) JF Jill F. Events > "We really appreciated the great customer support to get set up and ongoing tech help in getting started." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7174810) KN Kendrick N. CEO > "There is nothing to like about this service." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6079449) MR Melany R. DSP > "The customer service was amazing when i requested tutorials to provide my staff." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957) AM Ahmed M. Business coordinator > "Customer service is pretty slow when the system lags but happens very rare." [See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___3037949) [View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/) GK Gary K. Lieutenant > "The ability to track everything within the schedule (hours worked, OT, training, etc) is..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022141) VS Vurnchoy S. It Analyst > "To not be able to integrate with our payroll system created difficulty." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022383) DM Dale M. Commander > "Overall, InTime scheduling software streamlines the scheduling process, reduces administrative..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022704) KG Kiley G. Payroll Administrator > "Not really a con, but if you’re not using it on a daily basis, it can be difficult to use. But..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022099) DM Dale M. Commander > "This versatility helps reduce manual errors and ensures that staffing levels are consistently..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022704) JG Jeanette G. Operations Supervisor > "The only thing I really don’t like is the fact that there is not a really good easy users..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6533504) EL Elizabeth L. Management Analyst II > "The program has help to streamline our processes & improve workflows." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022826) NW Nate W. Scheduling Sergeant > "Some of the formats are not easy to transfer." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6533517) KS Kelli S. Admin Tech Lead > "They’ll connect you with the right person to troubleshoot any issues and they really listen to..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022595) MW Mark W. Patrol sergeant > "I do not like unknown capabilities of the product." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6535103) DB Dave B. Captain > "Our department has been using InTime Scheduling for over 15 years, and it’s been a consistently..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022192) AG Allison G. Supervising Office Assistant > "That our dept doesn’t use it to its full potential" [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6534973) ES Elizabeth S. Captain > "Very pleased. When assistance is needed, the group assists us with ensuring we have the..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7021996) JM Jen M. Sergeant > "The erase feature causes accidental deletions of employees schedules. " [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___5046284) CS Christie S. Manager of Corporate Services > "Want to be able to utilize more features to streamline our service especially in our time of..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6534974) JP Jeannine P. Finance Coordinator > "I found creating the additional unpaid breaks a little bit confusing." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___5048880) NS Nate S. Sheriff’s Supervising Technical Communications Specialist > "I’m going to do my best to convey all the benefits we would have by purchasing your product" [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7023126) BN Blake N. Deputy Sheriff > "Notification are not very customizable." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___5047715) KS Kelli S. Admin Tech Lead > "We get answers quickly and they’re readily available to help any time you need it." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022595) JF Judy F. IT Systems Administrator II > "Also that they don't offer a training database that can easily be updated from live data. " [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___4803101) GK Gary K. Lieutenant > "Customer support and education to get started with the program was exceptional and very patient." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022141) MH Matthew H. 911 Supervisor > "There are a few overtime rules thatour orginization have that are not able to be customized." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___4814041) CD Cesar D. Sergeant > "I would definitely recommend if your looking for a scheduling software." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022896) BB Brandon B. Operations Sergeant > "Our contract rules do not fit into their programming." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___4836767) JP Julien P. Operational Planning Sergeant > "InTime is so customizable that even if you have a department that is complex in schedules and..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___5046558) SD Sue D. Administration and Finance Manager > "It does not integrate perfectly." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___4808308) GK Gary K. Lieutenant > "It was a fairly smooth process to transition into Intime." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022141) AS Andy S. Supervisor > "Training can be a bit confusing for a novice user." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___4802662) GK Gary K. Lieutenant > "Intime has been a great move for our department." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022141) RC Ryan C. Police Lieutenant > "Inbound subpoenas continue to affect our filters" [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___3400321) CS Crystal S. Sergeant > "I like how organized the program is." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___7022732) TB Tom B. Patrol Sergeant > "Some of the language in the setup is hard to understand." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___3400148) VG Veronica G. Admin Tech > "Good experience with the product, time saving for payroll time entry." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6533494) SD Sue D. Administration and Finance Manager > "It does not integrate perfectly." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___4808308) JS Jean S. Administrative Assistant > "Having all the information in one place allows for increased transparency and accountability..." [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___5046847) AG Allison G. Supervising Office Assistant > "That our dept doesn’t use it to its full potential" [See full review](https://www.capterra.com/p/103832/InTime-Solutions/#Capterra___6534973) [View Reviews](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) ## User interface 4.47 (1,300) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/) 4.76 (111) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important When I Work Top features 41/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Management - Automated Scheduling - Automation - Availability Management - Biometric Recognition - Calendar Management - Communication Management - Compliance Management - Content Library - Customizable Reports - Dashboard - Data Import/Export - Drag & Drop - Employee Database - Employee Management - File Sharing - Forecasting - Generative AI - Labor Cost Calculator - Labor Cost Reporting - Labor Management - Messaging - Mobile Access - Mobile Alerts - Mobility - Multi-Location - Online Time Clock - Overtime Calculation - Payroll Management - Performance - Portal - Real-Time Data - Real-Time Notifications - Reminders - Reporting - Reporting/Analytics - Resource Allocation - Schedule Distribution - Self Service Portal - Shift Management - Shift Scheduling - Shift Swapping - Sick Leave Tracking [See all features](https://www.capterra.com/p/121248/When-I-Work/#features) InTime 17/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Management - Automated Scheduling - Automation - Availability Management - Biometric Recognition - Calendar Management - Communication Management - Compliance Management - Content Library - Customizable Reports - Dashboard - Data Import/Export - Drag & Drop - Employee Database - Employee Management - File Sharing - Forecasting - Generative AI - Labor Cost Calculator - Labor Cost Reporting - Labor Management - Messaging - Mobile Access - Mobile Alerts - Mobility - Multi-Location - Online Time Clock - Overtime Calculation - Payroll Management - Performance - Portal - Real-Time Data - Real-Time Notifications - Reminders - Reporting - Reporting/Analytics - Resource Allocation - Schedule Distribution - Self Service Portal - Shift Management - Shift Scheduling - Shift Swapping - Sick Leave Tracking [See all features](https://www.capterra.com/p/103832/InTime-Solutions/#features) ### Recognition No recognitions have been awarded to When I Work InTime is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Employee Scheduling Software (2024)  Best Value Employee Scheduling Software (2022)  ### Deployment & support When I Work Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos InTime Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details When I Work - By When I Work - Located in United States - Founded in 2010 InTime - By InTime Solutions - Located in Canada - Founded in 1996 ## Popular Comparisons [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $2.5/month Price $29/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121248-153140/When-I-Work-vs-Connecteam) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.76 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $2000/year Price $29/month 4.6 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/103832-153140/InTime-Solutions-vs-Connecteam) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Wageloch](https://www.capterra.com/p/196911/WageLoch/)[4.46 (265)](https://www.capterra.com/p/196911/WageLoch/reviews/) $2.5/month Price A$112/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121248-196911/When-I-Work-vs-WageLoch) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.76 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) vs [Wageloch](https://www.capterra.com/p/196911/WageLoch/)[4.46 (265)](https://www.capterra.com/p/196911/WageLoch/reviews/) $2000/year Price A$112/month 4.6 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/103832-196911/InTime-Solutions-vs-WageLoch) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/)[4.63 (1,203)](https://www.capterra.com/p/115536/Findmyshift/reviews/) $2.5/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115536-121248/Findmyshift-vs-When-I-Work) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.76 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) vs [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/)[4.63 (1,203)](https://www.capterra.com/p/115536/Findmyshift/reviews/) $2000/year Price $25/month 4.6 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/103832-115536/InTime-Solutions-vs-Findmyshift) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,212)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/) $2.5/month Price $39.99/month 4.3 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121248-123038/When-I-Work-vs-7shifts-Restaurant-Scheduling) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.76 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) vs [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[4.69 (1,212)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/) $2000/year Price $39.99/month 4.6 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/103832-123038/InTime-Solutions-vs-7shifts-Restaurant-Scheduling) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [Deputy](https://www.capterra.com/p/167811/Deputy/)[4.60 (773)](https://www.capterra.com/p/167811/Deputy/reviews/) $2.5/month Price $6.5/month 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.76 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) vs [Agendrix](https://www.capterra.com/p/148280/Agendrix/)[4.79 (212)](https://www.capterra.com/p/148280/Agendrix/reviews/) $2000/year Price CA$3.25/month 4.6 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/103832-148280/InTime-Solutions-vs-Agendrix) [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) vs [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,023)](https://www.capterra.com/p/151722/TSheets/reviews/) $2.5/month Price $20/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121248-151722/When-I-Work-vs-TSheets) [InTime](https://www.capterra.com/p/103832/InTime-Solutions/)[4.76 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) vs [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,023)](https://www.capterra.com/p/151722/TSheets/reviews/) $2000/year Price $20/month 4.6 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/103832-151722/InTime-Solutions-vs-TSheets)