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Vermont Systems provides software solutions to municipal governments, park organizations, US Military, Universities, School Districts, Fitness Centers, Golf Courses, rinks, aquatic centers, and more.
Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.
Easy to figure out how to use the different functions. Has much more capabilities than we will ever have time to figure out how to use, but we are impressed and satisfied with this product overall.
We must include a service item in 90% of invoices. We also receive complaints from patrons about the on-line registration and it's confusing layout.
We purchased RecTrac back in 2000 and it was amazing. The set up was easy and the program was pretty user friendly.
The integration program was a connectivity issue for years. We weren't getting waivers with online registrations for months and only found out about it by accident.
The reports we can run are amazing, once we figure out how to do it. The ability to search and browse through the various features is very easy.
After 4 years of having the 3.1 only one team member is able to do 90% of the software operation and the rest of the staff struggles with just running reports.
This software takes care of every function of our Recreation business. Have been working with them for more than 10 years - excellent service and support.
Have had some trouble getting the different elements of the membership card templates to stay linked.
I love having a picture posted for every program, ability to create custom forms, and all the different options for shelter rentals is amazing.
When we started using the software in 2015 there were a lot of glitches and some of the applications were hard to utilize properly. One of our biggest problems was with printing rosteres in Firefox.
My overall experience with MyRec.com has been super positive and has been one of the best decisions of my career to do.
More than once I have called to say, "I'm stuck and don't even know quite how to put this into words..." and they have figured out where I had trouble and helped me find solutions.
The ease of the software if wonderful, it is very user friendly for staff as well as the public.
Seeking a highlighted option to perhaps get you to where you want to go is at time frustrating. The option of cancelling a program does not exist and refunding registrants is cumbersome.
Great value and ease of use. The fact that there was no extra costs for set-up and implementation was amazing.
I feel that the software is not the easiest to train new staff to use. Also, many of our families struggle to set up there account by themselves.
RecTrac
Top FeaturesMyRec.com
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