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Owners of Bed and Breakfasts, Boutique Inns, Boutique Hotels, Vacation Cabins, Motels, Vacation Rentals
Small to midsize hotels, resorts, inns.
I really am impressed with how well the software addresses the complexity of keeping track of reservations and payments. I love using the reports feature to help with book keeping.
Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.
Our overall experience with InnKeeper's Advantage was akin to a family, never like a business. We've grown and with our growth, so have they, and their product features just get better every year.
The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
I feel very good about choosing Innkeeper's Advantage as our reservation and hospitality property management software and would highly recommend it to anyone.
At first, blocking rooms or making mass updates was clunky but since last year, they've make that task very easy...so by now, I can't think of any dislikes.
Innkeepers Advantage is perfectly priced. And, with all the new features added, you can tell they are serious about making it the best product on the market.
Some guests struggle with the reservation system - it's maybe not so obvious that they have to start by entering the dates of stay to have the system work fluidly.
This is such a great app/software. I can receive May rewards from the places I buy thing at the most and receive fun and enjoyable freebies along the way.
Extremely poor and filled with negative emotions.
A pleasant method to save at the spots you purchase at.
These people have an arrogant, belligerent and confrontational attitude to customer service.
An enjoyable way to save at the places you buy at.
We have given up using them for support and are forced to do almost all system configuration, modification on our own.
Certainly good for small places requiring a simple system. Bigger business might want to consider alternatives instead.
Prioritize real-user-identified key features according to your needs to find your best fit.
Innkeeper's Advantage
Top FeaturesFive Star
Innkeeper's Advantage
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Five Star
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