Rezlynx vs Hop: Which is a better fit?

It is very easy to use and has great flexibility in it. The data capture of the PMS is also great and therefore the system is capable of collection vital bits of data.

Lack of training for new staff, pricing makes it difficult for smaller hotels to invest in this which is imperative particularly when staff leave and take all the knowledge with them.

I am satisfied by this program and I am confident that soon will be the strongest PMS on the market as it is always seeking to upgrade and implement new futures of the software which is amazing.

There is little to dislike but if there's to be one complaint it's that the system is quite complicated for new starters to learn.

Very easy to integrate, we used zonal as well so good till linking system and good layout for housekeeping, revenue, forecasting etc. Great support from help desk.

One of my struggles with the system is the simplicity of print jobs and charge codes. If only it could be simplified.

Help desk fantastic and when you have had no training on the system and are self taught they are a godsend. Overall navigation very simple and for managers you can do everything if you know how.

Report facility but only a minor problem. Would like more Financial reporting but can always find the information required but often seems to be long process.

This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture.

They don't have mobile app and you can go in the past and edit historic transactions which is not ideal.

Great system that does so much, its always being updated too and they are happy to take on board any reports or changes in the system to make it slicker.

Transfer of data from previous system was a little sticky and stressful and has on a couple of occasions let to a little confusion down the line.

Really good tech team , friendly , responsive and they keep increasing their features. OTA connectivity is on par with other Systems.

We love the fact that we are able to change things on the go by having an app. The cloud based system is great and changes are implemented immediately.