# Compare Simpro vs ServiceBox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Simpro and ServiceBox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/10529-136363/Simpro-Enterprise-vs-ServiceBox

---

# Simpro vs ServiceBox Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SimproServiceBox2/4 selected

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[4.0 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

[## Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[4.0 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.7

Customer Service

3.8

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

110

Neutral

12

Negative

23

[## ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Kv

AR

Based on [168 reviews](#user-reviews)

Positive

147

Neutral

20

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,960 reviews from quoting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

55%Fit

Not enough reviews

Feature ratings

Quotes/Estimates

2.9

Billing & Invoicing

3.5

Pricing and Cost Calculations

\--

Proposal Generation

\--

Calendar Management

3.4

61%Fit

Missing features

Not enough reviews

Feature ratings

Quotes/Estimates

4.3

Billing & Invoicing

4.4

Pricing and Cost Calculations

\--

Proposal Generation

NA

Calendar Management

4.1

User satisfaction

User satisfaction

4.0

User reviews[145](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Ease of use

3.7

Functionality

3.9

Value for money

3.8

Customer support

3.8

User satisfaction

4.3

User reviews[168](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals.

Best for

Designed for HVAC contractors, plumbing contractors, electrical contractors, commercial service contractors, industrial maintenance contractors, and fire safety contractors.

## User reviews

Pros & cons

PS

Peter S.

Backend Developer

> "This application has really helped me with my project management right come job quotes costing to to my task maintenance..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Braden B.

Managing Director

> "The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7118352)

KH

Krystle H.

Accounts Receivable Specialist

> "It is also great for documents, communication with the team and can use it in the field via their smartphone app."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6570319)

CR

Cory R.

Ops

> "issues importing data, with many feeling it adds extra steps and slows workflows despite its powerful backend."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7061000)

PS

Peter S.

Backend Developer

> "my overall experience, I like it because it make my make my work more easier and straight forward!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Joseph A.

Accounts manager

> "Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869109)

MT

Marek T.

CEO

> "The job scheduling, dispatching, and tracking features allowed me to optimize my workforce and ensure timely service delivery."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

DW

Dean W.

Director

> "It don't work without a purchase order system which could not work for our business, it was not customisable, it could not do..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6249371)

MT

Marek T.

CEO

> "The integrated inventory management module helped me maintain control over my stock levels and reduce delays caused by missing..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

PS

Peter S.

Backend Developer

> "It is time consuming, it takes time to learn and the interface to my is kinda clunky, I think they can do better with it"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Braden B.

Managing Director

> "They are great marketers of their own branding..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7118352)

Joseph A.

Accounts manager

> "While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869109)

MT

Marek T.

CEO

> "One of the things I liked most about Simpro was its comprehensive suite of features for managing field service operations."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

CH

Carl H.

director

> "They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7044427)

Delaney H.

Office Manager

> "My implementation rep was the only person who actually seems to care and did try very hard to make this work for us."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

HK

Harry K.

IT and Business Support

> "The mobile application logs the engineers out at random intervals, and there is not a clear reason as to why this happens."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6864129)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Free trial period is good to evaluate the tool."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6487727)

EE

Edward E.

Estimator

> "We regularly loose work, I had to enter my notes THREE times recently!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

Dean K.

Marketing & PR Manager

> "The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes,..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3560285)

Delaney H.

Office Manager

> "I did everything they asked of me and more during implementation, my rep even confirmed I exceeded their expectations of a new..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

AM

Andrew M.

Estimator

> "It provides an organised structure for maintaining all information relating to a specific quotes/jobs in one place, with easy..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400983)

Guy F.

Director

> "It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869293)

JH

Jeanette H.

Owner

> "The mobile app is great as it allows me to keep a track of the team, allows the team to add pictures to the job and they can..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3387623)

HK

Harry K.

IT and Business Support

> "There are also some features of the system that Simpro does not do so well, but are included."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6864129)

DC

David C.

Managing Director

> "Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3765508)

EE

Edward E.

Estimator

> "Loses work regularly, not intuitive, expensive."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

BEY

İBrahim Enes Y.

Project Manager & Business Analyst

> "Great user interface, satisfying number of templates for project management processes"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4206378)

Delaney H.

Office Manager

> "Everything is "view" prohibited, if you are not in the correct view you cannot do basic functions."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

AM

Andrew M.

Estimator

> "The software provides us with a centralised platform that integrates all aspects of our workflow processes."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400983)

Delaney H.

Office Manager

> "Speaking with a live person could take days, the chat is always down, and apparently the office is always closed stateside."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

VR

Verified Reviewer

data analyst

> "Simpro is an excellent software for project management."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4190502)

EE

Edward E.

Estimator

> "Infuriating!!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

AL

Allison L.

Office Manager

> "Copying jobs is another great feature and also creating recurring jobs is fantastic. Once you get the hang of it and finding..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3383412)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Customization is not very well established."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6487727)

DW

Dale W.

Director

> "Great help menu and find it very easy to follow when I need help. When there are Simpro Enterprise or Connect problems would..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3381374)

RD

Renico D.

Payroll and system administrator

> "The program was not as user friendly and we struggled to get stuff done"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6688676)

FG

Faye G.

Operations Manager

> "Simpro has excellent features to streamline processes like auto triggered notifications."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400407)

JN

John N.

Director

> "Attachments for projects/service/asset is terrible. And accessing them from Enterprise is the same terrible..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___5093782)

CM

Chris M.

Business Solutions Manager

> "Many of the ideas we have for improvements have not only been accepted but improved upon to deliver solutions that will..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3388891)

LK

Lorne K.

Owner

> "Mobile app won't auto save, causing much data to be lost if app doesn't recognize a button press or interrupting in the middle..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

MH

Matthew H.

Major Accounts Manager

> "I have now increased my knowledge of the system to the point that I am implementing new systems for the team here that have..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

Delaney H.

Office Manager

> "I was told yes they bring it all over to make us whole - this is not true. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

FG

Faye G.

Operations Manager

> "These are helping our company take the step forward to compete with big players in helping us look professional."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400407)

MS

Martin S.

director

> "It didnt start well as the original sales person made false claims about some of the features, to the point i refused to have..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

MH

Matthew H.

Major Accounts Manager

> "My overall experience is positive, it's a big system that's capable of many more things than we use currently so that's good..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

JN

John N.

Director

> "Its still very backwards download/upload functions."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___5093782)

JV

Jane V.

Office Manager

> "The software offers so much and you need to figure out what matters first and slowly work into the other things."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

JM

Jaroth M.

Student

> "I don't like that some functions and tools don't have the best use, or are obsolete, because there are some functions that..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3497098)

MR

Meridyth R.

Installation Manager

> "A few hiccups with our accounting department & Quickbooks. But, for the service & installation departments it has really..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2270169)

DC

David C.

Managing Director

> "The mobile app is hard to use not intuative and lacks some funtionality."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3765508)

MS

Martin S.

director

> "however to be fair the lovely person who took me through training was very good at training."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

LK

Lorne K.

Owner

> "Continued training is more expensive than hiring a 90 ton crane with an operator."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

GC

Gwyneth C.

Administration Manager

> "Comprehensive features, with easy integration with accounting package. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366162)

MS

Martin S.

director

> "the entire user interface is exceptionally poorly designed."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

VR

Verified Reviewer

data analyst

> "it's really a complete and quite easy to use software."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4190502)

LK

Lorne K.

Owner

> "Reports are not consistent."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

MH

Matthew H.

Major Accounts Manager

> "From the first day using simpro I found it easy to navigate and or find a solution/answer for what I was trying to achieve."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

LK

Lorne K.

Owner

> "Sales oversold what the pros would be."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

CM

Chris M.

Business Solutions Manager

> "The design of the software follows a logical flow so makes adoption easier."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3388891)

HM

Hoss M.

IT Project Manager

> "Dynamic Emails - It's not easy to have access to custom fields in the emails."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366541)

RT

Russell T.

Partner

> "The Quote features and catalogue worked well."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3416646)

MC

Mark C.

Managing Director

> "Quote forms (templates) are a bit 'clunky'"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3395661)

BE

Brad E.

Electrician

> "There are some good features to this software, and on paper it works amazingly."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2978541)

PB

Paul B.

Director

> "Poor software, Poor management, poor implementation, Avoid at all costs"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___3389241)

BE

Brad E.

Electrician

> "A few stand out features for me are:"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2978541)

SB

Shane B.

Manager

> "From a technician and management perspective the platform either doesnt record any of your information for the day because it..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

PT

Pippa T.

Director

> "They weren't the cheapest but we got a good feel for the company and we haven't been disappointed."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3401003)

RT

Russell T.

Partner

> "From that point on they refused to reply to emails or phone calls."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3416646)

DH

Daryl H.

Operations Admin Officet

> "Simpro has been a huge leap from where we were at prior."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3381341)

JV

Jane V.

Office Manager

> "When they tell you planning and implementing is hard they are not lying. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

VR

Verified Reviewer

COO

> "They are continuously improving and updating simPRO."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3375638)

BJ

Bruce J.

owner

> "Finally I was told it was a problem on how it was set up on square's end. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___3311603)

HM

Hoss M.

IT Project Manager

> "Security - It's highly secured as far as our experience."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366541)

AC

Audrina C.

Project Coordinator

> "Integrating our old software to simPRO was difficult due to our old software running on DOS."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2289226)

JT

John T.

Sales Engineer

> "The workflow for scheduling jobs has been very useful and helpful in streamlining operations."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2269100)

JP

Jody P.

Controller

> "In the accounting function, certain credits and refunds push over improperly."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2289800)

AL

Allison L.

Office Manager

> "Great to change to Cloud Based product."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3383412)

SB

Shane B.

Manager

> "Constant crashing and syncing errors."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

JV

Jane V.

Office Manager

> "Also, the training and support is fantastic. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

JA

Jennifer A.

Vice President

> "I do not recommend this system to anyone based on our experience and now lack of communication on resolving the issue."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2168278)

[View Reviews](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

KV

Kurt V.

Assistant Plumber

> "It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job location info..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032272)

BS

Benjamin S.

Owner

> "With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into utilizing all..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816318)

AR

Anna R.

Client Coordinator

> "It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same time so..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539)

TW

Todd W.

general manger

> "emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra manual..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884226)

TG

Tarek G.

Manager

> "I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with various..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

TB

Tyler B.

HVAC

> "The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

FZ

Frank Z.

Electrician

> "it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032240)

CM

Claudette M.

Bookkeeper

> "not great for businesses that have retail & service type sales - having to create a work order for an over the counter sale..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451)

JS

Joel S.

Sales Marketing Lead

> "We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368)

HT

Hau T.

Service Manager

> "Software only work online, so if you have no internet or cell coverage you won't be able to do anything."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173)

GV

Gary V.

HVAC senior service technician

> "I like the fact that along with adding the information on the job that it also includes the labor and the appropriate purchase..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816864)

TB

Tyler B.

HVAC

> "The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

AR

Anna R.

Client Coordinator

> "I like that the program allows us to keep records of our customers and their equipment all in one place."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us and help..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to do is..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

CD

Connor D.

Foreman tower technician

> "Aswell as not being able to input when offline to be automatically updated in when returning online."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878)

SO

Stefanee O.

Office Admin

> "A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

HT

Hugo T.

Estimator Project Manager

> "For example, when I send an email, I want to remove the WO document, but it is not allowed."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858)

CB

Curtis B.

General Manager

> "It has saved me and our staff thousands of hours, as well as eliminated errors in our workflow which used to be Excel-based."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884190)

BE

Bryan E.

Service Manager

> "Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6690857)

TF

Tony F.

Owner

> "The system also integrates well with other tools, like our invoicing processes, further streamlining our workflows."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

TB

Tyler B.

HVAC

> "The flow and layout is often archaic and difficult."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

CB

Cam B.

Operations Manager

> "It’s highly customizable, allowing us to tailor it to our specific needs, and their communication about updates is excellent—we..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050)

JV

Justin V.

HVAC tech

> "Font is small and makes it difficult to read."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849)

TL

Trevor L.

Construction Electrician

> "I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a few..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873369)

HT

Hau T.

Service Manager

> "It has PM feature but is not very robust."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173)

TG

Tarek G.

Manager

> "Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation projects)."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

SO

Stefanee O.

Office Admin

> "Customer service was always hit or miss."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

TF

Tony F.

Owner

> "ServiceBox offers an intuitive platform, enabling our team to quickly adapt and efficiently manage tasks without extensive..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

CD

Connor D.

Foreman tower technician

> "The app seems quite useless, you can't do anything with it without opening the webpage."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878)

EH

Edvard H.

Co owner

> "I like that service box is integrated with quick books."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203)

AD

Adam D.

Refrigeration mechanic

> "Sometime hard to find notes on specific equipment"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579500)

TF

Tony F.

Owner

> "Overall, Service Box has allowed us to be more efficient and responsive to our customers’ needs, which is invaluable in a..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

BB

Brian B.

Owner

> "Very often photos that are taken disappear off the mobile appHave to type a job in a few times before it is recognized on the..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___4362152)

PR

Phoebee R.

Office Administration

> "I find Service box to be easy to use and understand and if there is a problem someone is always available to help and answer..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7033657)

TF

Tony F.

Owner

> "It is difficult to use."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

EH

Edvard H.

Co owner

> "I like that a lot of our business needs are under one platform"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203)

AK

Ahmad K.

Director

> "sometimes the mobile app is not doing what it is supposed to do ."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___3849645)

CB

Cam B.

Operations Manager

> "Another bonus is its ability to link with accounting software (though we haven’t taken advantage of this feature yet, but it’s..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050)

JS

John S.

Labor Forman

> "I have to click through several buttons and screens to get to places I want to go in the app When I want to go back a page, it..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411941)

GH

Greg H.

President

> "The mobile app allows our guys to check and work from anywhere."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581185)

GB

Greg B.

Wastewater Operator

> "The app does crash every once in a while when trying to upload photos to benchseets the screen will go all black and I have to..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426451)

CB

Christianne B.

Office admin

> "Keeps you very organized and your employees on point!"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783)

TC

Tanya C.

Administrative Assistant

> "there is not much option of customization like we can not customize the layout of invoices or workorder"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411592)

SO

Stefanee O.

Office Admin

> "Was easy to keep the schedule and invoicing organized."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

SH

Sara H.

AR/AP

> "The search feature is not reliable due to how it sorts through keywords."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

JS

Joel S.

Sales Marketing Lead

> "ServiceBox has been a huge factor in our productivity in our company."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368)

JL

Jeff L.

Owner

> "Some issues with glitching on mobile platform (on occasion) needs some additional features"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2414102)

Maxine L.

BD Manager

> "The biggest pro for us is they fully integrate with Sage 50 Canada."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873393)

CS

Clayton S.

Electrician

> "Hit the check in or out and the submit button sometimes don’t respond and sits in loading"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411910)

CB

Christianne B.

Office admin

> "Service Box is a great company and the software is great for service industries. "

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032783)

MG

Matthew G.

Technical Team Lead

> "Doesnt show what needs to be replaced with ease, need to comb through the list, no indicator is available"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420312)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

PP

PETER P.

president

> "some items re hard to find, for example, changing client information once it has been set up"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420854)

MM

Mark M.

Manager

> "I really like the design of the schedule."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032982)

SH

Sara H.

AR/AP

> "It is not what we thought it was going to be and does not function how we'd hoped."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

JV

Justin V.

HVAC tech

> "It’s easy to share customer and job site information with other technicians."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849)

SH

Sara H.

AR/AP

> "Too small and clustered."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

TF

Tony F.

Owner

> "Being mobile is critical for me as the owner, and Service Box makes this possible."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

LK

Lucas K.

Foreman

> "We have difficulty seeing where the other workers are."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426443)

TG

Tarek G.

Manager

> "Overall, it is user-friendly and requires minimal training."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

RS

Roger S.

Office Manager

> "It is really larger and more complicated than we need! "

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454)

[View Reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/)

## User interface

3.97 (145)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)

4.32 (168)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Simpro

Top features

35/37

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Quoting
-   Billing & Invoicing
-   Calendar Management
-   Catalog Management
-   Client Portal
-   Contact Management
-   Contract/License Management
-   CRM
-   Customer History
-   Customizable Branding
-   Customizable Fields
-   Discount Management
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Estimating
-   Generative AI
-   Price/Margin Management
-   Pricing and Cost Calculations
-   Pricing Management
-   Proposal Generation
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/10529/Simpro-Enterprise/#features)

ServiceBox

24/37

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Quoting
-   Billing & Invoicing
-   Calendar Management
-   Catalog Management
-   Client Portal
-   Contact Management
-   Contract/License Management
-   CRM
-   Customer History
-   Customizable Branding
-   Customizable Fields
-   Discount Management
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Estimating
-   Generative AI
-   Price/Margin Management
-   Pricing and Cost Calculations
-   Pricing Management
-   Proposal Generation
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/136363/ServiceBox/#features)

### Recognition

No recognitions have been awarded to Simpro

No recognitions have been awarded to ServiceBox

### Deployment & support

Simpro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceBox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Simpro

-   By Simpro Software
-   Located in Australia
-   Founded in 2002

ServiceBox

-   By Jobbox Software
-   Located in Canada
-   Founded in 2011

## Popular Comparisons

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

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Contact vendor for pricing

Price

$39/month

3.9

Features

4.3

3.7

Ease of Use

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[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

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$35/month

Price

Contact vendor for pricing

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136363-153475/ServiceBox-vs-FieldPulse)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

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Contact vendor for pricing

Price

$2210/year

3.9

Features

4.4

3.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/10529-174984/Simpro-Enterprise-vs-QuickBooks-Enterprise)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

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$35/month

Price

Contact vendor for pricing

4.1

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Contact vendor for pricing

Price

$25/month

3.9

Features

4.3

3.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/10529-120109/Simpro-Enterprise-vs-Xero)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.52 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

$35/month

Price

Contact vendor for pricing

4.1

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Contact vendor for pricing

Price

$21/month

3.9

Features

4.3

3.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/10529-142390/Simpro-Enterprise-vs-FreshBooks)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.1

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-136363/Jobber-vs-ServiceBox)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,037)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

Contact vendor for pricing

Price

$235/month

3.9

Features

4.4

3.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/10529-189398/Simpro-Enterprise-vs-QuickBooks-Online)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

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$35/month

Price

$245/month

4.1

Features

4.1

4.3

Ease of Use

4.3

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[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

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Contact vendor for pricing

Price

$31.1/month

3.9

Features

4.2

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/10529-135618/Simpro-Enterprise-vs-Odoo)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

$35/month

Price

Contact vendor for pricing

4.1

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136363-162600/ServiceBox-vs-Limble-CMMS)