# Compare Simpro vs FreshBooks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FreshBooks and Simpro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/10529-142390/Simpro-Enterprise-vs-FreshBooks

---

# FreshBooks vs Simpro Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshBooksSimpro2/4 selected

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[4.0 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,506 reviews](#user-reviews)

Positive

4,143

Neutral

281

Negative

82

[## Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[4.0 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.7

Customer Service

3.8

Reviews Sentiment

Based on [145 reviews](#user-reviews)

Positive

110

Neutral

12

Negative

23

## Summary

* * *

Key features rated by users

Features selected based on 14,936 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Invoice Creation

4.6

Invoice Processing

4.6

Payment Processing

4.5

Credit Card Processing

4.5

Quotes/Estimates

4.3

\--%Fit

Not enough reviews

Feature ratings

Invoice Creation

3.8

Invoice Processing

\--

Payment Processing

\--

Credit Card Processing

\--

Quotes/Estimates

2.9

User satisfaction

User satisfaction

4.5

User reviews[4,506](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

User satisfaction

4.0

User reviews[145](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Ease of use

3.7

Functionality

3.9

Value for money

3.8

Customer support

3.8

Price starts from

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

Best for

Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals.

## User reviews

Pros & cons

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks offers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

VR

Verified Reviewer

consultant

> "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus, being able to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the software's..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

IK

Ibrahim K.

Grants Writer

> "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

PE

Princess E.

Customer adviser

> "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

SS

Sampath S.

Web designer

> "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as well as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

VR

Verified Reviewer

Operations manager

> "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

JM

Joao M.

Spinning Instructor

> "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across management."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

NE

Noel E.

Computer Specialist

> "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

MA

Mujeezah A.

Personal Assistant

> "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083)

Thomas R.

MGR Technical Training

> "The only thing I haven't liked so far is the limited functionality for larger companies."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

Alex G.

Director Of Business Development

> "The drag-and-drop feature does not work efficiently."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an accountant..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

IB

India B.

Solicitor Apprentice

> "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

AC

Abigail C.

Crochet

> "The reports are clear, and it works well on both computers and phones."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7036868)

Stephen M.

F. B reviews

> "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707)

BY

Ben Y.

Profit Center Manager

> "I have been using FreshBooks on a daily basis to run financial operations in our store and the experience has been beyond doubt the best i had hoped for."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6809228)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive pricing..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

RPH

Rajitha Priyankara H.

Engineer

> "The program includes few choices for customization, which could not be sufficient for companies who need more adaptability."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4754214)

BH

Bahaa H.

Planning Manager

> "For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6766400)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

OL

Oliver L.

VP of Business Development

> "Overall the experience is great, we can manage our cashflow and send invoices to our clients with ease."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6795815)

SS

Swati S.

Freelancer

> "While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4779721)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial period."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

Bridget W.

Marketing Consultant

> "It also allows you to send professional quotes."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

TE

Timothy E.

Owner

> "Bank feeds are not your friend."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

IS

Ilya S.

ceo

> "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has very powerful data security functions that keeps our financial data very safe and confidential."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

PU

Paulrogert U.

na

> "They ran my cc on the weekend and suspended my account on the weekend, but they are not open on the weekends, and can't talk to anyone. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___4795802)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

MG

Maciej G.

Co-founder & Marketing Director

> "The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4767891)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

VR

Verified Reviewer

CEO

> "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520)

JM

Joao M.

Spinning Instructor

> "It also makes it so easy to generate customized invoices to collect monthly payments from our clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

HW

Hilary W.

Owner Operator

> "When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6811703)

SM

Sean M.

Marketing and operations coordinator

> "Customer support is horrible."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a range..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

EJ

Eric J.

Consultant

> "I liked how easy it was to send proposals, convert them to estimates or invoices, and schedule payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

GM

Gauravi M.

Learning Designer

> "Pricing structure can become expensive eventually for our team as the number of users in a team grows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

PS

Peter S.

Backend Developer

> "This application has really helped me with my project management right come job quotes costing to to my task maintenance..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Braden B.

Managing Director

> "The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7118352)

KH

Krystle H.

Accounts Receivable Specialist

> "It is also great for documents, communication with the team and can use it in the field via their smartphone app."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6570319)

CR

Cory R.

Ops

> "issues importing data, with many feeling it adds extra steps and slows workflows despite its powerful backend."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7061000)

PS

Peter S.

Backend Developer

> "my overall experience, I like it because it make my make my work more easier and straight forward!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Joseph A.

Accounts manager

> "Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869109)

MT

Marek T.

CEO

> "The job scheduling, dispatching, and tracking features allowed me to optimize my workforce and ensure timely service delivery."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

DW

Dean W.

Director

> "It don't work without a purchase order system which could not work for our business, it was not customisable, it could not do..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6249371)

MT

Marek T.

CEO

> "The integrated inventory management module helped me maintain control over my stock levels and reduce delays caused by missing..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

PS

Peter S.

Backend Developer

> "It is time consuming, it takes time to learn and the interface to my is kinda clunky, I think they can do better with it"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Braden B.

Managing Director

> "They are great marketers of their own branding..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7118352)

Joseph A.

Accounts manager

> "While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869109)

MT

Marek T.

CEO

> "One of the things I liked most about Simpro was its comprehensive suite of features for managing field service operations."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

CH

Carl H.

director

> "They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7044427)

Delaney H.

Office Manager

> "My implementation rep was the only person who actually seems to care and did try very hard to make this work for us."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

HK

Harry K.

IT and Business Support

> "The mobile application logs the engineers out at random intervals, and there is not a clear reason as to why this happens."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6864129)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Free trial period is good to evaluate the tool."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6487727)

EE

Edward E.

Estimator

> "We regularly loose work, I had to enter my notes THREE times recently!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

Dean K.

Marketing & PR Manager

> "The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes,..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3560285)

Delaney H.

Office Manager

> "I did everything they asked of me and more during implementation, my rep even confirmed I exceeded their expectations of a new..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

AM

Andrew M.

Estimator

> "It provides an organised structure for maintaining all information relating to a specific quotes/jobs in one place, with easy..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400983)

Guy F.

Director

> "It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869293)

JH

Jeanette H.

Owner

> "The mobile app is great as it allows me to keep a track of the team, allows the team to add pictures to the job and they can..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3387623)

HK

Harry K.

IT and Business Support

> "There are also some features of the system that Simpro does not do so well, but are included."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6864129)

DC

David C.

Managing Director

> "Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3765508)

EE

Edward E.

Estimator

> "Loses work regularly, not intuitive, expensive."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

BEY

İBrahim Enes Y.

Project Manager & Business Analyst

> "Great user interface, satisfying number of templates for project management processes"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4206378)

Delaney H.

Office Manager

> "Everything is "view" prohibited, if you are not in the correct view you cannot do basic functions."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

AM

Andrew M.

Estimator

> "The software provides us with a centralised platform that integrates all aspects of our workflow processes."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400983)

Delaney H.

Office Manager

> "Speaking with a live person could take days, the chat is always down, and apparently the office is always closed stateside."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

VR

Verified Reviewer

data analyst

> "Simpro is an excellent software for project management."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4190502)

EE

Edward E.

Estimator

> "Infuriating!!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

AL

Allison L.

Office Manager

> "Copying jobs is another great feature and also creating recurring jobs is fantastic. Once you get the hang of it and finding..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3383412)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Customization is not very well established."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6487727)

DW

Dale W.

Director

> "Great help menu and find it very easy to follow when I need help. When there are Simpro Enterprise or Connect problems would..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3381374)

RD

Renico D.

Payroll and system administrator

> "The program was not as user friendly and we struggled to get stuff done"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6688676)

FG

Faye G.

Operations Manager

> "Simpro has excellent features to streamline processes like auto triggered notifications."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400407)

JN

John N.

Director

> "Attachments for projects/service/asset is terrible. And accessing them from Enterprise is the same terrible..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___5093782)

CM

Chris M.

Business Solutions Manager

> "Many of the ideas we have for improvements have not only been accepted but improved upon to deliver solutions that will..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3388891)

LK

Lorne K.

Owner

> "Mobile app won't auto save, causing much data to be lost if app doesn't recognize a button press or interrupting in the middle..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

MH

Matthew H.

Major Accounts Manager

> "I have now increased my knowledge of the system to the point that I am implementing new systems for the team here that have..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

Delaney H.

Office Manager

> "I was told yes they bring it all over to make us whole - this is not true. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

FG

Faye G.

Operations Manager

> "These are helping our company take the step forward to compete with big players in helping us look professional."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400407)

MS

Martin S.

director

> "It didnt start well as the original sales person made false claims about some of the features, to the point i refused to have..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

MH

Matthew H.

Major Accounts Manager

> "My overall experience is positive, it's a big system that's capable of many more things than we use currently so that's good..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

JN

John N.

Director

> "Its still very backwards download/upload functions."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___5093782)

JV

Jane V.

Office Manager

> "The software offers so much and you need to figure out what matters first and slowly work into the other things."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

JM

Jaroth M.

Student

> "I don't like that some functions and tools don't have the best use, or are obsolete, because there are some functions that..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3497098)

MR

Meridyth R.

Installation Manager

> "A few hiccups with our accounting department & Quickbooks. But, for the service & installation departments it has really..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2270169)

DC

David C.

Managing Director

> "The mobile app is hard to use not intuative and lacks some funtionality."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3765508)

MS

Martin S.

director

> "however to be fair the lovely person who took me through training was very good at training."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

LK

Lorne K.

Owner

> "Continued training is more expensive than hiring a 90 ton crane with an operator."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

GC

Gwyneth C.

Administration Manager

> "Comprehensive features, with easy integration with accounting package. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366162)

MS

Martin S.

director

> "the entire user interface is exceptionally poorly designed."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

VR

Verified Reviewer

data analyst

> "it's really a complete and quite easy to use software."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4190502)

LK

Lorne K.

Owner

> "Reports are not consistent."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

MH

Matthew H.

Major Accounts Manager

> "From the first day using simpro I found it easy to navigate and or find a solution/answer for what I was trying to achieve."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

LK

Lorne K.

Owner

> "Sales oversold what the pros would be."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

CM

Chris M.

Business Solutions Manager

> "The design of the software follows a logical flow so makes adoption easier."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3388891)

HM

Hoss M.

IT Project Manager

> "Dynamic Emails - It's not easy to have access to custom fields in the emails."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366541)

RT

Russell T.

Partner

> "The Quote features and catalogue worked well."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3416646)

MC

Mark C.

Managing Director

> "Quote forms (templates) are a bit 'clunky'"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3395661)

BE

Brad E.

Electrician

> "There are some good features to this software, and on paper it works amazingly."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2978541)

PB

Paul B.

Director

> "Poor software, Poor management, poor implementation, Avoid at all costs"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___3389241)

BE

Brad E.

Electrician

> "A few stand out features for me are:"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2978541)

SB

Shane B.

Manager

> "From a technician and management perspective the platform either doesnt record any of your information for the day because it..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

PT

Pippa T.

Director

> "They weren't the cheapest but we got a good feel for the company and we haven't been disappointed."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3401003)

RT

Russell T.

Partner

> "From that point on they refused to reply to emails or phone calls."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3416646)

DH

Daryl H.

Operations Admin Officet

> "Simpro has been a huge leap from where we were at prior."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3381341)

JV

Jane V.

Office Manager

> "When they tell you planning and implementing is hard they are not lying. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

VR

Verified Reviewer

COO

> "They are continuously improving and updating simPRO."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3375638)

BJ

Bruce J.

owner

> "Finally I was told it was a problem on how it was set up on square's end. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___3311603)

HM

Hoss M.

IT Project Manager

> "Security - It's highly secured as far as our experience."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366541)

AC

Audrina C.

Project Coordinator

> "Integrating our old software to simPRO was difficult due to our old software running on DOS."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2289226)

JT

John T.

Sales Engineer

> "The workflow for scheduling jobs has been very useful and helpful in streamlining operations."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2269100)

JP

Jody P.

Controller

> "In the accounting function, certain credits and refunds push over improperly."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2289800)

AL

Allison L.

Office Manager

> "Great to change to Cloud Based product."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3383412)

SB

Shane B.

Manager

> "Constant crashing and syncing errors."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

JV

Jane V.

Office Manager

> "Also, the training and support is fantastic. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

JA

Jennifer A.

Vice President

> "I do not recommend this system to anyone based on our experience and now lack of communication on resolving the issue."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2168278)

[View Reviews](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

## User interface

4.48 (4,506)

3.97 (145)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

FreshBooks

25/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

Simpro

Top features

32/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Process/Workflow Automation
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders

[See all features](https://www.capterra.com/p/10529/Simpro-Enterprise/#features)

### Recognition

No recognitions have been awarded to FreshBooks

No recognitions have been awarded to Simpro

### Deployment & support

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Simpro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

Simpro

-   By Simpro Software
-   Located in Australia
-   Founded in 2002

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[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

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[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$21/month

Price

$39/month

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[3.97 (145)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.22 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

3.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/10529-135757/Simpro-Enterprise-vs-NetSuite)