Capterra Logo
Helping businesses choose better software since 1999

MaintainX vs Simpro: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 4,686 reviews from Work Order users.
% Fit
High performer
Feature ratings
Work Order Creation
4.8
Preventive Maintenance
4.8
Mobile Access
4.8
Billing & Invoicing
4.2
Scheduling
4.6
% Fit
Not enough reviews
Feature ratings
Work Order Creation
--
Preventive Maintenance
--
Mobile Access
3.3
Billing & Invoicing
3.6
Scheduling
3.4
User satisfaction
4.8
User reviews772
Ease of use
4.8
Functionality
4.6
Value for money
4.7
Customer support
4.8
4.1
User reviews135
Ease of use
3.8
Functionality
3.9
Value for money
3.9
Customer support
3.9
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.

Simpro is designed for field technicians doing commercial work, including plumbing, electrical, data networking, solar, HVAC, fire protection, and security industries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Pete W
Director of Process Engineering and Safety
5.0

Pete W.: My name is Pete. I am the director of Process Engineering and Safety. I work for Fitz-Thors, and I would rank MaintainX with a five. At this company, they were not using a CMMS or a EAM, an enterprise access management software. They were using, we got something down. So there was really no management of any of the assets here at this location, or a work order system or a preventative maintenance type of system. They were doing some things, but it was more almost totally reactive instead of preventative. I came from another company where I implemented a asset management CMMS into the system, and it made a world of difference. When I came here, I was responsible for putting in processes for their manufacturing side to make sure everything was smooth, and I quickly realized that they didn't have one. So we got the permission to go forward. So I went through and got a number, almost a dozen software companies, and I went through each one of them. I had a check-off list of things that I wanted it to do. And when I got down to at least five, I started scheduling demos with a team here at Fitz-Thors, and we narrowed it down and we chose MaintainX as our solution. Getting MaintainX implemented was a lot easier than I had originally thought and the team had thought. We received templates to put in our information. It took a while, but we had a couple of college students that entered the data into a spreadsheet, and then MaintainX takes your spreadsheet and puts it into the database and gets it all set up. It's all your assets, all your users, and a number of other things that MaintainX does for you. And along the way, we received training on how to do that post the implementation. I recommend MaintainX because of the ease of use. It was very easy and straightforward. A lot of software implementations can be lengthy and require a lot of work, but MaintainX was not. The implementation team got all our data in there; the data was sound. The training that we received was good, but there's additional training that you can do and look online to receive. But we implemented it and immediately started using and immediately saw a major difference in impact.

How Capterra sources reviews
View all video reviews
video-97f56139-6466-4776-e4cd-08d90e8f9403
Elizabeth D
Office Administrator
5.0

Elizabeth D.: I'm Elizabeth, I'm an administrative assistant. I give simPRO five stars and if you want more reviews like this, click below. Before we switched to simPRO, we were using ServiceCEO. Before that, we were just using QuickBooks scheduling, which is not super great. And then ServiceCEO, the aspect of the company that we use, that actual ServiceCEO of a larger company, they're phasing that out and their other softwares just weren't for us. So we started looking into other softwares and FieldEdge was another one that we highly considered. They just didn't have as much customization that we needed. And so that's how we ended up with simPRO. We chose simPRO because of their customization. It's really awesome. It's very much tailored to the customer. They give you a great interface and give you a great software and then kind of give you the keys to the castle to kind of change it how you want and what works best for your company. They're very reasonably priced based on how many users we have, the mobile apps that we need out in the field. The mobile app was also huge for us. And then their customer service is also really great. They did a ton of demos with us before and everyone I've ever spoken with at the company has been really great. They are able to do everything we need them to do. And if I ever have any questions, I can just send them an email, give them a call and they're real quick to help us. And we can do all areas of our company through simPRO, and integrates with QuickBooks. And so we just do scheduling and everything, invoicing all out of simPRO and then it sends it straight to QuickBooks. Onboarding with simPRO in the beginning was really awesome. They came out for two on-site visits to help us, that was before COVID. So those were really great just to have them here in the office and meeting with the different departments and kind of seeing the scope of their work and what we needed to do. Since then, since they weren't able to come back again, they would've come out for a third time if I wanted them to. Obviously, it's a little expensive to do that, but anyone I speak with they're really helpful and can walk me through. So integration has been simple enough. It's taken us a really long time just with how COVID affected it and kind of their staffing, and then just the craziness of how that affected the pool industry. So I haven't had a ton of time to work on it. So it's taken a lot longer than expected. I think that was something I wish I would've known in the beginning of just really getting an idea of what it takes to implement a whole software. Some days I feel like I bit off more than I can chew, but I always know that people at simPRO are there to help. So it's not been terrible, but taken a lot longer than expected. I would say when you're looking into simPRO, definitely do a lot of demos with multiple people in their company if you're able to. They are just some that have different knowledge and different background, more experience and can kind of see a process through in your company and kind of see how that would work long-term for simPRO. That was really helpful for us. And then to also have different meetings during the demos with multiple areas of your company and just make sure that everything they need to be in the software is in it and that the software can do it. And then definitely invest in the on-site implementation. That was really huge for us and gave us a really great groundwork and understanding of what the next few months and year was going to look like for us.

How Capterra sources reviews
View all video reviews
User interface
179296 video thumbnail}
1 Video
10529 video thumbnail}
1 Video
179296
5 screenshots
10529
4 screenshots

MaintainX

37/42
  • Contract/License Management
  • Contractor Management
  • Dispatch Management
  • GPS
  • Routing
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Recurring Appointments
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Technician Management
  • Third-Party Integrations
  • Workflow Management
  • Work Order Creation
See All features
Hide Work Order Software Features -

Simpro

Top Features
42/42
Show Work Order Software Features +
MaintainX
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Simpro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MaintainX
  • By MaintainX
  • Located in United States
  • Founded in 2018
Simpro
  • By Simpro Software
  • Located in Australia
  • Founded in 2002
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: