# Compare Simpro vs BuildOps 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BuildOps and Simpro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/10529-194155/Simpro-Enterprise-vs-BuildOps

---

# BuildOps vs Simpro Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildOpsSimpro2/4 selected

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[4.0 (146)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

[## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [177 reviews](#user-reviews)

Positive

162

Neutral

8

Negative

7

[## Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[4.0 (146)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.7

Customer Service

3.8

Reviews Sentiment

Based on [146 reviews](#user-reviews)

Positive

111

Neutral

12

Negative

23

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## Summary

* * *

Key features rated by users

Features selected based on 6,212 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Mobile Access

4.3

Scheduling

4.5

Billing & Invoicing

4.2

Quotes/Estimates

4.4

CRM

4.0

60%Fit

Not enough reviews

Feature ratings

Mobile Access

2.9

Scheduling

3.2

Billing & Invoicing

3.5

Quotes/Estimates

2.9

CRM

\--

User satisfaction

User satisfaction

4.4

User reviews[177](https://www.capterra.com/p/194155/BuildOps/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.5

User satisfaction

4.0

User reviews[146](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

Ease of use

3.7

Functionality

3.9

Value for money

3.8

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

Best for

Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and trades professionals.

## User reviews

Pros & cons

JH

Jennifer H.

Service Billing Administrator

> "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized system...."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

AB

Ashley B.

Department Head

> "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

AB

Ashley B.

Department Head

> "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

JH

Jennifer H.

Service Billing Administrator

> "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

JH

Jennifer H.

Service Billing Administrator

> "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

AB

Ashley B.

Department Head

> "This can make it harder to quickly pull insights or track performance without additional effort."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

SS

Sasha S.

Co-Founder, Chief Executive Officer and President

> "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361)

MS

Mike S.

Service Sales

> "The onboarding process was very rough. When entering assets from the app, it can take a long time to load. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134346)

AB

Ashley B.

Department Head

> "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

SH

Scott H.

Director of Operations

> "They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

JH

Jennifer H.

Service Billing Administrator

> "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

RF

Ralph F.

Accounts Manager

> "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them and..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

JH

Jennifer H.

Service Billing Administrator

> "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

HE

Holly E.

Service Coordinator

> "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

HE

Holly E.

Service Coordinator

> "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

MN

Michael N.

President

> "They can be clunky and not in line with how quoting is performed in the platform."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

MW

Melissa W.

Office Manager

> "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the details..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669)

SH

Scott H.

Director of Operations

> "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

KP

Kevin P.

sales and technology

> "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

BM

Bruce M.

HVAC technician

> "Many times I have lost information when I had to restart the app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

JH

Jennifer H.

Service Billing Administrator

> "It provides strong visibility into job progress, which helps both operations and accounting stay aligned."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

DD

Dani D.

Dispatcher

> "Seems like the people on the line don't know the product and have to call back constantly."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894)

GD

Genevieve D.

Business Analyst

> "I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!!"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236)

DT

Darrin T.

Operations Manager

> "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

KP

Kevin P.

sales and technology

> "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

KZ

Kaitlin Z.

Office Coordinator

> "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

PS

Patrick S.

Maintenance Manager

> "It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330)

TS

Thomas S.

President

> "The program CANNOT sync successfully with QuickBooks Desktop as promised."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

GW

Grant W.

President and CEO

> "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239)

MW

Melissa W.

Office Manager

> "Cost-very expensive"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669)

BM

Bruce M.

HVAC technician

> "I love having all the history in photos available to go back and look at on each asset."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

CI

Christian I.

Operations Analyst

> "Some of the workflows are more cumbersome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

WP

Whitney P.

Executive Assistant

> "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603)

TS

Thomas S.

President

> "Support is quick to send out an email that they are looking into the issue but slow to solve the issue."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

PS

Patrick S.

Maintenance Manager

> "Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330)

DM

Dorothy M.

CFO

> "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

MN

Michael N.

President

> "AI functions are helpful when shortening workflows."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

AM

Aaron M.

Project Manager

> "The customer service and technical support are nonexistent."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

GD

Genevieve D.

Business Analyst

> "The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236)

MB

Michele B.

Office Manager

> "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020)

DT

Darrin T.

Operations Manager

> "I always get a real person on the phone when I call. When I email, I get a response back usually within a couple of hours. If there is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

FA

Frederick A.

Company Onwner

> "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679)

AM

Aisha M.

Operations Manager

> "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

TP

Tori P.

Dispatch Manager

> "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599)

HE

Holly E.

Service Coordinator

> "The accessibility it is from both desktop and mobile side. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

ZB

Zachariah B.

Data Entry

> "Just the loading will take longer than expected sometimes."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

WP

Whitney P.

Executive Assistant

> "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603)

Ashton G.

Client services

> "Getting to pipeline is a little difficult, but I might just not see it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444)

ZB

Zachariah B.

Data Entry

> "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through multiple..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

KZ

Kaitlin Z.

Office Coordinator

> "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

AB

Ashley B.

Department Head

> "Another major advantage is how easy it is to track quotes and work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

AM

Aaron M.

Project Manager

> "Save yourself the frustration—don’t waste your time or money."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

AB

Ashley B.

Department Head

> "With continued enhancements, it has the potential to be an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

EC

Emily C.

Operations Manager

> "I could never go back to the pen and paper of doing things."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6443586)

MN

Michael N.

President

> "Ease of use, flexibility with different scopes of work service vs construction."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

VR

Verified Reviewer

Business Process

> "Reporting does not show all the data we expect such as the total cost of the contract."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190)

Keith O.

Owner

> "Great value for the money easy install, format is user friendly, invoicing is pretty simple, decent features."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7079019)

LM

Loura M.

Administrator

> "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365)

LD

Les D.

Book Keeping

> "Sync's well with QB's desktop."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488)

DG

Dan G.

Data Admin

> "Accounting integration does not work well with Sage300 so update is a must."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165)

PM

Pam M.

Vice President

> "Implementation is long and hard but once you move through it, you will start to see the benefits."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

JH

Jana H.

Credit and Collections Specialist

> "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108)

PM

Pam M.

Vice President

> "BuildOps is continually improving and does listen to customers in planning for improvements."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

RW

Robin W.

dispatcher

> "I don't like that I can't tag different items in my work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

PM

Pam M.

Vice President

> "I like how streamlined it is, how easy it is to see job costs and ease of invoicing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

MP

Matthew P.

Service Manager

> "The forms are very limited in functionality with no integrated logic."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4995649)

DC

Dallas C.

Dispatcher

> "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

JB

James B.

Service Coordinator

> "The updates sometimes are not the best and can slow up the software"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749)

JM

John M.

Forman

> "Ease of storage and utilizing files on app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860)

CB

Cameron B.

Payroll Accounts Receivable Specialist

> "We struggled getting our voices heard and struggled getting the customization done."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185)

MI

Matthew I.

General Manager

> "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

AM

Aaron M.

Project Manager

> "Now, they are completely unresponsive."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

DC

Dallas C.

Dispatcher

> "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

JL

Joseph L.

Project Manager/Estimator

> "The service agreement module is a little cumbersome and takes some getting used to."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5011617)

MN

Michael N.

President

> "Progressive company always improving the product for contractors."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

DE

Dana E.

Account Manager

> "some of the customizable aspects are still lacking"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753)

JB

Joshua B.

Life Safety Division Manager

> "Just a few of the features we love are the submittal packaging and dashboard in the project management side, the ease of invoicing..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4940436)

LP

Logan P.

Office Manager

> "The time tracking feature is one that we have not used at all."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4921439)

MM

Marci M.

General Manager

> "Technician communication with dispatch is easy with job flags and our integration with QBO has been seamless."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6467919)

MH

Matt H.

SME

> "Initial startup issues and lack of hierarchy system"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061061)

[View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

Joe H.

Junior Project Manager

> "The scheduling, job tracking, and integration between different parts of the system stand out the most, saving time and improving..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7152337)

Braden B.

Managing Director

> "The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier invoices, or..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7118352)

Joe H.

Junior Project Manager

> "The integration between quoting, invoicing, and job management is seamless, which saves a lot of time and reduces admin errors."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7152337)

Joseph A.

Accounts manager

> "Additionally, report customisation is limited unless you have advanced skills or external tools, which can be a challenge for teams..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869109)

PS

Peter S.

Backend Developer

> "This application has really helped me with my project management right come job quotes costing to to my task maintenance planning"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

PS

Peter S.

Backend Developer

> "It is time consuming, it takes time to learn and the interface to my is kinda clunky, I think they can do better with it"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

Joe H.

Junior Project Manager

> "Reporting features are strong, giving clear insights into job costs, profitability, and overall business performance."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7152337)

Joseph A.

Accounts manager

> "While Simpro is a powerful platform for job management, one of the things I liked least was its user interface, which can feel a..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869109)

Joe H.

Junior Project Manager

> "Inventory management is well organised and helps keep track of stock levels accurately."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7152337)

CR

Cory R.

Ops

> "issues importing data, with many feeling it adds extra steps and slows workflows despite its powerful backend."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7061000)

KH

Krystle H.

Accounts Receivable Specialist

> "It is also great for documents, communication with the team and can use it in the field via their smartphone app."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6570319)

HK

Harry K.

IT and Business Support

> "The mobile application logs the engineers out at random intervals, and there is not a clear reason as to why this happens."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6864129)

PS

Peter S.

Backend Developer

> "my overall experience, I like it because it make my make my work more easier and straight forward!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7117260)

EE

Edward E.

Estimator

> "We regularly loose work, I had to enter my notes THREE times recently!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

Braden B.

Managing Director

> "They are great marketers of their own branding..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7118352)

Delaney H.

Office Manager

> "I did everything they asked of me and more during implementation, my rep even confirmed I exceeded their expectations of a new role..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

Delaney H.

Office Manager

> "My implementation rep was the only person who actually seems to care and did try very hard to make this work for us."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

CH

Carl H.

director

> "They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7044427)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Free trial period is good to evaluate the tool."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6487727)

Guy F.

Director

> "It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6869293)

MT

Marek T.

CEO

> "The job scheduling, dispatching, and tracking features allowed me to optimize my workforce and ensure timely service delivery."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

HK

Harry K.

IT and Business Support

> "There are also some features of the system that Simpro does not do so well, but are included."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6864129)

MT

Marek T.

CEO

> "The integrated inventory management module helped me maintain control over my stock levels and reduce delays caused by missing..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

EE

Edward E.

Estimator

> "Loses work regularly, not intuitive, expensive."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

MT

Marek T.

CEO

> "One of the things I liked most about Simpro was its comprehensive suite of features for managing field service operations."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4812680)

Delaney H.

Office Manager

> "Everything is "view" prohibited, if you are not in the correct view you cannot do basic functions."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

AM

Andrew M.

Estimator

> "It provides an organised structure for maintaining all information relating to a specific quotes/jobs in one place, with easy..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400983)

DW

Dean W.

Director

> "It don't work without a purchase order system which could not work for our business, it was not customisable, it could not do a lot..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6249371)

Dean K.

Marketing & PR Manager

> "The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes, going..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3560285)

Delaney H.

Office Manager

> "Speaking with a live person could take days, the chat is always down, and apparently the office is always closed stateside."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

JH

Jeanette H.

Owner

> "The mobile app is great as it allows me to keep a track of the team, allows the team to add pictures to the job and they can..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3387623)

EE

Edward E.

Estimator

> "Infuriating!!"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___7104591)

DC

David C.

Managing Director

> "Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3765508)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Customization is not very well established."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6487727)

BEY

İBrahim Enes Y.

Project Manager & Business Analyst

> "Great user interface, satisfying number of templates for project management processes"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4206378)

RD

Renico D.

Payroll and system administrator

> "The program was not as user friendly and we struggled to get stuff done"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___6688676)

AM

Andrew M.

Estimator

> "The software provides us with a centralised platform that integrates all aspects of our workflow processes."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400983)

JN

John N.

Director

> "Attachments for projects/service/asset is terrible. And accessing them from Enterprise is the same terrible interface/clunkiness."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___5093782)

VR

Verified Reviewer

data analyst

> "Simpro is an excellent software for project management."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4190502)

LK

Lorne K.

Owner

> "Mobile app won't auto save, causing much data to be lost if app doesn't recognize a button press or interrupting in the middle of..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

AL

Allison L.

Office Manager

> "Copying jobs is another great feature and also creating recurring jobs is fantastic. Once you get the hang of it and finding little..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3383412)

Delaney H.

Office Manager

> "I was told yes they bring it all over to make us whole - this is not true. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#GetApp___6420999)

DW

Dale W.

Director

> "Great help menu and find it very easy to follow when I need help. When there are Simpro Enterprise or Connect problems would like..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3381374)

MS

Martin S.

director

> "It didnt start well as the original sales person made false claims about some of the features, to the point i refused to have any..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

FG

Faye G.

Operations Manager

> "Simpro has excellent features to streamline processes like auto triggered notifications."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400407)

JN

John N.

Director

> "Its still very backwards download/upload functions."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___5093782)

CM

Chris M.

Business Solutions Manager

> "Many of the ideas we have for improvements have not only been accepted but improved upon to deliver solutions that will further..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3388891)

DC

David C.

Managing Director

> "The mobile app is hard to use not intuative and lacks some funtionality."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3765508)

MH

Matthew H.

Major Accounts Manager

> "I have now increased my knowledge of the system to the point that I am implementing new systems for the team here that have been..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

LK

Lorne K.

Owner

> "Continued training is more expensive than hiring a 90 ton crane with an operator."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

FG

Faye G.

Operations Manager

> "These are helping our company take the step forward to compete with big players in helping us look professional."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3400407)

MS

Martin S.

director

> "the entire user interface is exceptionally poorly designed."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

MH

Matthew H.

Major Accounts Manager

> "My overall experience is positive, it's a big system that's capable of many more things than we use currently so that's good to..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

LK

Lorne K.

Owner

> "Reports are not consistent."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

JV

Jane V.

Office Manager

> "The software offers so much and you need to figure out what matters first and slowly work into the other things."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

JM

Jaroth M.

Student

> "I don't like that some functions and tools don't have the best use, or are obsolete, because there are some functions that comply..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3497098)

MR

Meridyth R.

Installation Manager

> "A few hiccups with our accounting department & Quickbooks. But, for the service & installation departments it has really helped..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2270169)

LK

Lorne K.

Owner

> "Sales oversold what the pros would be."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___4515295)

MS

Martin S.

director

> "however to be fair the lovely person who took me through training was very good at training."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3829020)

HM

Hoss M.

IT Project Manager

> "Dynamic Emails - It's not easy to have access to custom fields in the emails."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366541)

GC

Gwyneth C.

Administration Manager

> "Comprehensive features, with easy integration with accounting package. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366162)

MC

Mark C.

Managing Director

> "Quote forms (templates) are a bit 'clunky'"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3395661)

VR

Verified Reviewer

data analyst

> "it's really a complete and quite easy to use software."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___4190502)

PB

Paul B.

Director

> "Poor software, Poor management, poor implementation, Avoid at all costs"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___3389241)

MH

Matthew H.

Major Accounts Manager

> "From the first day using simpro I found it easy to navigate and or find a solution/answer for what I was trying to achieve."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3366470)

SB

Shane B.

Manager

> "From a technician and management perspective the platform either doesnt record any of your information for the day because it..."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

CM

Chris M.

Business Solutions Manager

> "The design of the software follows a logical flow so makes adoption easier."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3388891)

RT

Russell T.

Partner

> "From that point on they refused to reply to emails or phone calls."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3416646)

RT

Russell T.

Partner

> "The Quote features and catalogue worked well."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3416646)

JV

Jane V.

Office Manager

> "When they tell you planning and implementing is hard they are not lying. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3372039)

BE

Brad E.

Electrician

> "There are some good features to this software, and on paper it works amazingly."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2978541)

BJ

Bruce J.

owner

> "Finally I was told it was a problem on how it was set up on square's end. "

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___3311603)

BE

Brad E.

Electrician

> "A few stand out features for me are:"

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2978541)

AC

Audrina C.

Project Coordinator

> "Integrating our old software to simPRO was difficult due to our old software running on DOS."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2289226)

PT

Pippa T.

Director

> "They weren't the cheapest but we got a good feel for the company and we haven't been disappointed."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3401003)

JP

Jody P.

Controller

> "In the accounting function, certain credits and refunds push over improperly."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___2289800)

DH

Daryl H.

Operations Admin Officet

> "Simpro has been a huge leap from where we were at prior."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3381341)

SB

Shane B.

Manager

> "Constant crashing and syncing errors."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

VR

Verified Reviewer

COO

> "They are continuously improving and updating simPRO."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#Capterra___3375638)

SB

Shane B.

Manager

> "The company obviously cares very little about its field component."

[See full review](https://www.capterra.com/p/10529/Simpro-Enterprise/#SoftwareAdvice___2474053)

[View Reviews](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/)

## User interface

4.43 (177)

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

3.98 (146)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

BuildOps

24/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/194155/BuildOps/#features)

Simpro

Top features

35/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/10529/Simpro-Enterprise/#features)

### Recognition

BuildOps is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Simpro

### Deployment & support

BuildOps

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Simpro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BuildOps

-   By BuildOps
-   Located in United States
-   Founded in 2018

Simpro

-   By Simpro Software
-   Located in Australia
-   Founded in 2002

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