Shipwire vs Sellercloud: Which is a better fit?

Kari K

First Mate Sales & Account Mgt

It was easy to use, the interface is extremely friendly.

Ask a question, have someone creep over your history and try to apply new charges before the question is answered. Call them and have calls dropped repeatedly (its a new phone system!).

Kari K

First Mate Sales & Account Mgt

It worked almost seamlessly with Shopify's interface. You could create your own orders, track orders, ship internationally, and track inventory.

They are expensive and have lots of hidden fees. They are incapable of basic work orders or instructions.

You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.

Ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away.

At first we liked that hey linked into shopify.

Your merchandise will be held hostage by a broken down system and mediocre customer service agents.

Joshua J

Vice President

My favorite thing about Sellercloud is their willingness and ability to customize the platform.

The old design was very un-intuitive and the new design is still missing some basic functionality.

Sellercloud is a great program to synchronize all of your inventory and orders. We have a medium size business less than 20 workers, and we are growing so this program was great for us.

Lack of updates stipulate on channels (categories).

Great at inventory management, catalog, and has other features to keep you informed or help save time.

Can't partially ship orders. Reports are missing a way to filter sales by warehouse with remaining inventory.

You don't need to have several vendors. You may run into some learning curve but the support staff is awesome and is always there to help you whenever you need it.

Tom T

Digital Marketing Manager

The interface is difficult to navigate and isn't user-friendly (up to today's standards).