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Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.
Commercial Production, Post Production, Photographers, Studios, Ad Agencies, Agents, and many other creatives that need to bid, produce and invoice fast and professionally, in any currency.
They like widgets and say that it makes my website look put together and trustworthy. I LOVE that I can list my different services in sections and overall Vcita has great customer service.
THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than 2 years my pop up is not working and neither is the scheduler.
Really good, they are brilliant at helping you to set up and get going, as well as allowing you to personalise your site. Vcita works really well with my website, which gives me peace of mind.
In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. I certainly feel ripped off.
Vcita is amazing for Customer management, including all functions and features, but the remote payments were the most exciting.
And they often take days on end to reply. I am so tired of "our developers are working on it but no ETA.
I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service.
Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing.
With a ton of robust features, clean interface, and super simple bid creation,, Straightforward; easy bidding and invoicing; helpful pricing guide.
Customer service is HORRIBLE. Didnt respond to a single email of mine for customer support.
I love how customizable it is. That they care about good customer service and have a lot of good explanation of how to use the product when you initially set up.
Customer service is terrible. I wish there was another product out there.
Always great customer service and care about ease of use of software. Very useful industry standard.
As of May 2016 the new online Blinkbid software is terrible with many bugs that can not be resolved through customer service.
I love everything about the software. As a photographer, this software is a blessing.
When other photographers and Reps don't have a subscription to it. I also use my ipad for everything and occasionally I'll have some browser issues but that's about it.
Shanie: Hi, my name is Shanie and I am the CEO of Elevation Global Group. My company size is 28. We are a team of 28, and I rate Vcita a five. I use a lot of software because I run multiple companies, from transportation to media to online training school, and I use a lot of software. Prior to Vcita, I was using HubSpot and Setmore, then I tried Calendly. I tried so much different, Calendar, Nozzle. I tried a lot of different systems to try to get everything that I need, and Vcita just had everything. It's one software that does a little bit of everything. You can manage your customers, book appointments online, send invoices, and it integrates well with Zoom, being that everything is on Zoom now. So that's the reason why I really chose them, is they have more of everything that I need under one system, versus using a lot of different system to accomplish the same task. The initial process, like anything, it took a while because every part had to be done separately. Set up your calendar, transferring your customer, integrate. It wasn't a bad process, it just, it's a process. So when it's time to invite my team, it was pretty simple, because all I had to do was just click Invite and they were able to join without any problems. I will recommend trying it. I will recommend trying it, making sure that it's something that you really want, because if you don't use all of the features that's included in the software, then it could be a bit much. But if you are somebody that you're sending online invoices, you're booking online appointments, you want to automate some of your processes, then it's perfect for you.
Prioritize real-user-identified key features according to your needs to find your best fit.
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