# Compare EZClaim vs TherapyNotes, LLC 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and EZClaim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/106348-118981/EZClaim-Medical-Billing-vs-TherapyNotes-com

---

# TherapyNotes, LLC vs EZClaim Features and Cost Comparison

Last updated June 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TherapyNotes, LLCEZClaim2/4 selected

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [967 reviews](#user-reviews)

Positive

911

Neutral

28

Negative

28

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,881 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Billing & Invoicing

4.3

Charting

4.7

Claims Management

4.6

Appointment Management

4.8

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Billing & Invoicing

4.6

Charting

NA

Claims Management

4.4

Appointment Management

4.3

User satisfaction

User satisfaction

4.7

User reviews[967](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$69Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

## User reviews

Pros & cons

LM

Luis M.

Psychiatric APRN

> "Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

Irina R.

Psychologist

> "I recently began using the AI feature for note writing as it saves me a lot of time and works very well."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7151373)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

LM

Luis M.

Psychiatric APRN

> "Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

VR

Verified Reviewer

Digital Marketer

> "Managing intake forms is very easy and integraes well with our native CRM."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

HM

Heather M.

Online Platform Coordinator

> "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MIN

Maria I. N.

Admin

> "Customer service makes all the difference when you can talk with someone."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7168453)

Irina R.

Psychologist

> "Also, sometimes the connectivity is not working, but that has been a minor issue."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7151373)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

NA

Nneka A.

Member

> "What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7160255)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

HHW

Hsiang-Hua W.

therapist

> "I don't love the fast I need to pay over 70 dollars after tax per month just to use this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173891)

SS

Shaquita S.

CEO PMHNP

> "You can add multiple locations if you practice in more than one place which is really neat."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

KR

Kaye R.

Licensed Clinical Psychologist

> "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another internet..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

MIN

Maria I. N.

Admin

> "There is nothing I can't like about therapy notes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7168453)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

AP

Amy P.

Mental Health Therapist

> "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

KR

Kaye R.

Licensed Clinical Psychologist

> "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the day."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

Ali R.

LMFT

> "was so patient with me and addressed each question I had."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

MBO

Mary Beth O.

Billing Specialist

> "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183)

KR

Kaye R.

Licensed Clinical Psychologist

> "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

KH

Kristin H.

Owner

> "Therapy Notes is a great all around EHR/EMR/RCM software."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

JR

Jamie R.

Psychotherapist, owner

> "It is affordable and the features offered are extensive for the price."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600)

KR

Kaye R.

Licensed Clinical Psychologist

> "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

TF

Tanice F.

Clinic Coordinator

> "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602)

JV

Joyce V.

Psychologist

> "There is an intermittent problem with the speed at which a document may print."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199)

DA

Damian A.

Wellness and outpatient Therapy

> "Its very easy to navigate with prompt guidance and guidelines."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

BB

Brittany B.

Marriage and Family Therapist

> "Excellent customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988)

NC

Nancy C.

Psychotherapist

> "No HIPPA-compliant email/texting/phone service offered"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

HR

Heather R.

Therapist

> "TherapyNotes has amazing customer service!"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

JC

Jennifer C.

Operations Manager

> "It was something that our IT department is unable to do, so I replied to the same "open" ticket, and received no response."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7119543)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

AJ

Alexis J.

Director

> "Customer support has been responsive when we have needed assistance."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101515)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

## User interface

4.67 (967)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TherapyNotes, LLC

Top features

40/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

EZClaim

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

### Recognition

TherapyNotes, LLC is recognized as a top-rated tool in 5 Capterra Shortlist reports

EZClaim is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

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4.6

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$199/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-106348/athenaOne-vs-EZClaim-Medical-Billing)