# Compare EZClaim vs CharmHealth 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CharmHealth and EZClaim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/106348-120340/EZClaim-Medical-Billing-vs-ChARM-EHR

---

# CharmHealth vs EZClaim Features and Cost Comparison

Last updated April 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CharmHealthEZClaim2/4 selected

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

125

Neutral

12

Negative

14

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 1,848 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Charting

4.1

Billing & Invoicing

4.5

Claims Management

4.0

Appointment Management

4.4

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Charting

NA

Billing & Invoicing

4.6

Claims Management

4.4

Appointment Management

4.3

User satisfaction

User satisfaction

4.2

User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

3.8

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$25Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$149Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

## User reviews

Pros & cons

YP

Yatra P.

Student Nurse RPN

> "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

DH

Daniel H.

PMHNP

> "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth might lag few times during rush times and the customer service can take long to respond back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

JK

Jacob K.

Administration

> "The software is reliable, the pricing is transparent, and the support team is responsive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

MF

Matilda F.

Office Manager

> "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

VR

Verified Reviewer

Physician, Owner

> "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

Tracy S.

Family Nurse Practitioner

> "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

YP

Yatra P.

Student Nurse RPN

> "It has very simple layouts which are easy to learn and understand."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

KK

Kelsey K.

President , Naturopathic Physician

> "The clinic workflows enhance patient care and efficiency in the office."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

SC

Sierra C.

SLP

> "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833)

JK

Jacob K.

Administration

> "It’s a powerful tool that grows with your practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

VR

Verified Reviewer

Physician, Owner

> "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth is easy to use for small to medium clinics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

CN

Candace N.

Office Manager

> "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683)

GJ

Grant J.

Operations Coordinator

> "I also enjoyed that you could filter it by location or provider to get the most use out of it."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

NJ

Nikita J.

Midwife Apprentice, OB Tech, Doula

> "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003)

SO

Sarah O.

Naturopathic Physician

> "In theory, I also love the integration with Quest labs."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

MD

Molly D.

Provider and sole proprietor

> "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

SO

Sarah O.

Naturopathic Physician

> "Easy to use and customize, love the integration with FullScript."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

Tracy S.

Family Nurse Practitioner

> "Support completely ineffective. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

MF

Matilda F.

Office Manager

> "We've had an excellent experience with claims and reimbursement working with their billers, RCM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

SS

Shaquita S.

CEO

> "I signed up in February of 2024 and do not have all features activated that they have charged me for."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

KK

Kelsey K.

President , Naturopathic Physician

> "The EHR supports clinic work flow."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

CR

Christina R.

Owner

> "There is also only one option for integrated payment processing which was not good for me, especially since..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552)

GJ

Grant J.

Operations Coordinator

> "It made finding patients and daily appointments easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

MD

Molly D.

Provider and sole proprietor

> "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

SS

Shaquita S.

CEO

> "The erx and EPCS set up has taken more than 4 months for me."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

DAB

Dr Aaron B.

Owner and Doctor

> "Customer support is terrible."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

MD

Molly D.

Provider and sole proprietor

> "As far as EMRs go, as a solo provider this is a good option."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

AI

Asha I.

Physician

> "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774)

AA

Asma A.

Medical Director

> "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917)

LM

Latasha M.

PMHNP-BC

> "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MF

Matilda F.

Office Manager

> "Charm is a user friendly, patient friendly, online EMR system."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

Julio A.

Manager

> "There is no option for refilling orders for patients. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

AS

Amelia S.

Psych ARNP

> "Free, good support, relatively user friendly, customizable"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348)

JL

Jennifer L.

Physician

> "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

AW

Ashley W.

Nurse Practioner

> "price is great compared to other EMRs but you get what you pay for.."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520)

OP

Oluwole P.

Medical Director

> "Onboarding is brief and not very detailed."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

KK

Kelsey K.

President , Naturopathic Physician

> "Charm is easy to use."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

LM

Latasha M.

PMHNP-BC

> "Very poor customer service, in fact, No customer service"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "It's affordable and fairly easy to get up and going."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

JL

Jennifer L.

Physician

> "They will not fix your program."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CM

Cassandra M.

Operations Manager

> "Charm is also very user friendly."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409)

SF

Suzanna F.

Psychiatrist

> "Like all programs with legacy code, some of the templates that I have used for years get a little buggy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

OP

Oluwole P.

Medical Director

> "Other than occasional slow response time of technical team, I am pleased."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

PN

Polina N.

Admin

> "Hard to sign up for e prescribing, some troubles with verification of identity"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649)

Julio A.

Manager

> "It has almost all the features we need to run the practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

JL

Jennifer L.

Physician

> "The customer service is TERRIBLE."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

HS

Hanna S.

Naturopathic doctor

> "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133)

JW

Janmetra W.

practice manager

> "The reporting system is not the best."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

CR

Christi R.

COO

> "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445)

AA

Amber A.

Physician

> "Charting is not as cohesive as I would like."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

Julio A.

Manager

> "It is highly customizable and their support is great. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

EA

EUNICE A.

NURSE PRACTITIONER

> "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

KK

Kathryn K.

Naturopath

> "the calendar is terrible. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

AF

Autumn F.

Naturopathic physician

> "I like the ease of customizability. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

MW

Mignon W.

Pysician

> "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

SF

Suzanna F.

Psychiatrist

> "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

ES

Elizabeth S.

MD

> "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I like the easy of locating a patient, and being able to add alerts and notes to charts"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

ES

Elizabeth S.

MD

> "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

EA

EUNICE A.

NURSE PRACTITIONER

> "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "As a small business owner and medical provider I was able to set up and implement the use of Charm all by..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

VR

Verified Reviewer

Executive Consultant

> "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057)

AF

Autumn F.

Naturopathic physician

> "The support team is very helpful."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

KC

Kelly C.

Office Manager

> "Due to not understanding the system we were left to figure it out or would just get written instructions which..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371)

VR

Verified Reviewer

Optometrist

> "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136)

JA

June A.

Nurse Practitioner

> "Billing and customer service is a nightmare."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2782286)

AA

Amber A.

Physician

> "It’s inexpensive and works better than something I used that was significantly more expensive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

LB

Lisa B.

Owner FNP-C

> "BILLING sucked and minimal support."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253)

MW

Mignon W.

Pysician

> "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

AL

Anton L.

Acupuncturist

> "It's hard to find the configuration sometimes."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688)

FG

Feras G.

Consultant/Practice Admin

> "However, the team is always helpful and the RCM team is the best team we have ever used in Revenue Management."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3465630)

LD

Laura D.

Nurse Practitioner

> "Patients can't seem to update their demographic information, and credit card information themselves. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511)

[View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

## User interface

4.24 (151)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CharmHealth

Top features

41/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features)

EZClaim

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

### Recognition

No recognitions have been awarded to CharmHealth

No recognitions have been awarded to EZClaim

### Deployment & support

CharmHealth

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CharmHealth

-   By MedicalMine
-   Located in United States
-   Founded in 2007

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

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