# Compare EZClaim vs eClinicalWorks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EZClaim and eClinicalWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/106348-120360/EZClaim-Medical-Billing-vs-eClinicalWorks

---

# EZClaim vs eClinicalWorks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EZClaimeClinicalWorks2/4 selected

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (394)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

[## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (394)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Starting Price

$449.00/month

Value-for-Money

3

Functionality

3.3

Ease of Use

3.3

Customer Service

2.8

Reviews Sentiment

Based on [394 reviews](#user-reviews)

Positive

211

Neutral

61

Negative

122

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## Summary

* * *

Key features rated by users

Features selected based on 1,848 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Charting

NA

Billing & Invoicing

4.6

Claims Management

4.4

Appointment Management

4.3

67%Fit

Missing features

Feature ratings

HIPAA Compliant

4.2

Charting

3.4

Billing & Invoicing

NA

Claims Management

3.5

Appointment Management

4.3

User satisfaction

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

3.3

User reviews[394](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Ease of use

3.3

Functionality

3.3

Value for money

3.0

Customer support

2.8

Price starts from

Price starts from

$149Per User, Per Month

-   Free version
-   Free trial

Price starts from

$449Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

Best for

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties.

## User reviews

Pros & cons

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

VR

Verified Reviewer

Office Manager

> "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121)

AH

Aamr H.

MD

> "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969)

VR

Verified Reviewer

Owner

> "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

TW

Tabatha W.

Nursing Supervisor

> "Navigation can be challenging, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656)

VR

Verified Reviewer

Administrative Health Support

> "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952)

VR

Verified Reviewer

Owner

> "They charge per virtual visit, which means your bill is never the same."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

An MBBS Student

> "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701)

JC

Joe C.

Physician Assistant

> "The mobile app is a nightmare, dictation is slow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

SG

Sally G.

Customer Service Auditor

> "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642)

DL

Dawn L.

Practice Administrator

> "We can't even run a decent no-show report, which is an industry standard report."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

Owner

> "It is easy to apply templates and charting in a way you prefer."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

DL

Dawn L.

Practice Administrator

> "Its Reporting functionality is dismal, at best. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

CC

Courtney C.

Human resource manager

> "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043)

VR

Verified Reviewer

Nurse

> "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963)

TL

Theresa L.

Medical Receptionist

> "I love the color coding of different appointment types to keep the schedule organized."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

VR

Verified Reviewer

Owner

> "They charge extra for everything, which makes it hard to grow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

LA

LeAnne A.

Patient services representative

> "It does help simplify things like documentation and keeping you inboxes up to date"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313)

TW

Tiffany W.

Office Manager

> "The inability to send in office messages attached to a patient's chart."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844)

CC

Charles C.

physician

> "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

VR

Verified Reviewer

Owner

> "For a small practice, it can be prohibitive and very draining."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

AE

April E.

Administrative Coordinator

> "It gives you everything you need for your practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

JC

Joe C.

Physician Assistant

> "I would describe ECW as being too "clicky.""

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

AE

April E.

Administrative Coordinator

> "The customer service is top notch and they are always a phone call away."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

DL

Dawn L.

Practice Administrator

> "eClinical Works is an EHR, but not one of the best in my opinion. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

JR

Joelle R.

CCMAMAG

> "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

JR

Joelle R.

CCMAMAG

> "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

MM

Mohammed M.

physician

> "They are easy to use and convenient."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

Douglas M.

Physician

> "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

EG

Elizabeth G.

Medical Assistant

> "I liked how it was easy to learn when trained."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187)

MM

Mohammed M.

physician

> "Difficult to locate notes and other encounters from previous visits"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

JR

Joelle R.

CCMAMAG

> "Overall the system is fairly streamlined, simple and easy to navigate."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

Ella Hyeseung J.

Nurse Practitioner

> "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

CC

Charles C.

physician

> "This is because the use of eCW is a soul crushing experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

SD

Sarah D.

Account Manager

> "Constant issues with connections for scripts, billing and other parts of the system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

MT

Maya T.

MD

> "However, Athena still gives me access to my patient files that I greatly appreciate. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872)

SD

Sarah D.

Account Manager

> "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

DC

David C.

owner

> "Jane App has been affordable and upfront. Would recommend them."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028)

Ella Hyeseung J.

Nurse Practitioner

> "Cons: Inefficient, repetitive work, poor workflow integration."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

HM

Henry M.

CSR Supervisor

> "it is friendly using and can get support"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612)

Douglas M.

Physician

> "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

TL

Theresa L.

Medical Receptionist

> "It's easy to use and teach to new employees."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

Douglas M.

Physician

> "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

FR

Fahad R.

AR specialist

> "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800)

SD

Sarah D.

Account Manager

> "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

AB

Alexandra B.

Billing Manager

> "Thankfully they recently started to allow Inbox Health for statement management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958)

WS

William S.

Office manager

> "Please do not use this electronic medical records system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

JM

James M.

Phleb Tech II

> "easy to use and user friendly to all users"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382)

CF

Chris F.

Director

> "Hard to get the techs to understand your problem."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916)

JM

James M.

IT Administrator

> "The ability to self host is great to control the user experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923)

AM

Adam M.

ARNP

> "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385)

JK

Jennifer K.

Physician

> "I like that template customization is fairly easy and straightforward."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

AL

Adrian L.

Nurse

> "Expensive and poor customer service and issues with connections"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964)

JK

Jennifer K.

Physician

> "This program might have been good when it was first developed."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

SS

Satnam S.

MD

> "Switching over to ECW was the worst mistake I have ever made in my life."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700)

ET

Erin T.

Social worker

> "I like the colorful organized display of my doctors appointments and patient Info"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628)

SD

Sarah D.

Account Manager

> "Reporting in the system is no clear enough."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

NF

Nazanin F.

Physician

> "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338)

RT

Richard T.

Pediatrician

> "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817)

MR

Maria R.

Medical Assistant

> "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

MM

Mohammed M.

physician

> "Very difficult user interface"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

VR

Verified Reviewer

Practice Manager

> "ECW is easy to use, their customer support is unlike anything I have ever seen. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319)

WS

William S.

Office manager

> "They are a scam, and extremely misleading."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

LD

Leslie D.

Front Desk

> "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010)

BB

Brandy B.

Owner

> "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257)

VR

Verified Reviewer

NP student

> "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055)

WS

William S.

Owner

> "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

SI

Scott I.

Physician

> "We see 500 patients a day, and use their program as best we can."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050)

JS

Justin S.

Owner/ lead physician

> "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430)

GL

Gina L.

Office Manager

> "Lots of features and pretty easy to learn the software."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3512916)

JK

Jennifer K.

Physician

> "The other problem is that they have so many different versions of the program and support keeps wanting us to use..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

HD

Huong D.

Office Manager

> "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053)

FF

Flora F.

Manager

> "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222)

VT

Vicki T.

Executive Secretary

> "In a multi-specialty clinic with over 70 providers this now allows everyone to access the chart at the same time."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2127380)

CC

Charles C.

physician

> "I've used many EHRs over the years and this one is by FAR the absolute worst."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

EB

Erin B.

RN

> "I think what I liked most about this software was the strong user support resource."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

WS

William S.

Owner

> "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

MR

Maria R.

Medical Assistant

> "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

WS

William S.

Owner

> "I immediately stopped their ability to remove money from my account directly"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

EB

Erin B.

RN

> "This has made me appreciate a few things about eCW."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

BB

Brandy B.

Owner

> "I have tried getting access to corporate several times has been nothing but a headache and a run around."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257)

[View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

## User interface

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

3.30 (394)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EZClaim

Top features

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

eClinicalWorks

19/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features)

### Recognition

No recognitions have been awarded to EZClaim

No recognitions have been awarded to eClinicalWorks

### Deployment & support

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eClinicalWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

eClinicalWorks

-   By eClinicalWorks
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

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$149/month

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4.4

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4.6

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4.1

[View full comparison](https://www.capterra.com/compare/106348-129169/EZClaim-Medical-Billing-vs-Tebra)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.30 (394)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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4.4

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4.4

4.6

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4.4

[View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.30 (394)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

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$449/month

Price

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3.3

Features

4.4

3.3

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[View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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4.4

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4.6

Ease of Use

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[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.30 (394)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

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$449/month

Price

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3.3

Features

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3.3

Ease of Use

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

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$149/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.5

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[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.30 (394)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

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$0

3.3

Features

4.3

3.3

Ease of Use

4.5

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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4.4

Features

3.8

4.6

Ease of Use

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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$149/month

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4.4

Features

4.5

4.6

Ease of Use

4.6

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$449/month

Price

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3.3

Features

3.8

3.3

Ease of Use

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