# Compare EZClaim vs Carepatron 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EZClaim and Carepatron based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/106348-195467/EZClaim-Medical-Billing-vs-Care-Patron

---

# EZClaim vs Carepatron Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EZClaimCarepatron2/4 selected

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

VS

Based on [821 reviews](#user-reviews)

Positive

739

Neutral

66

Negative

16

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## Summary

* * *

Key features rated by users

Features selected based on 1,848 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Charting

NA

Billing & Invoicing

4.6

Claims Management

4.4

Appointment Management

4.3

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Charting

4.4

Billing & Invoicing

4.5

Claims Management

4.3

Appointment Management

4.6

User satisfaction

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[821](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$149Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

NM

Natalia M.

Clinical Psychologist

> "I really don't like that when an intake goes out, the forms always seem to appear to the client randomly out of order."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116468)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

AM

Amy M.

Mental Health Therapist

> "I did not find the AI tools as user-friendly as the auto notes that I use wish I could find that all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

BH

Brooke H.

Owner and therapist

> "Due to only using it for one client, for whom I don't bill, I have limited experience with all the functions of Carepatron."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120132)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

AJ

Andrea J.

HCPC Registered Music Therapist

> "Adding different types of appointments can be difficult as it’s not the most clear where to find it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117910)

EC

Emily C.

Counsellor

> "I especially appreciate being able to upload and organise my template forms, and share these easily with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

NS

Nancy S.

Speech Language Pathologist and Business Owner

> "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616)

DE

Danielle E.

Therapist

> "I love the calendar feature and how you can write your note directly from the appointment time slot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

EB

Ember B.

Associate Marriage and Family Therapist

> "However, it's AI features and update interruptions make it frustrating to use all its features."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346)

SS

Sarah S.

Owner

> "Value for money ease of use, online booking, portal, super bill feature, AI integration, google analytics integration, and customization."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115326)

AC

Angela C.

Counselor

> "Clients sometimes have a hard time joining, especially on mobile devices, saying they cant see themselves."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118917)

AB

Andrea B.

Office Manager Care Coordinator

> "Overall, it has helped the office a lot with keeping track of timesheets, patient notes, and intake paperwork."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117915)

LM

Lisa M.

Integrative Counsellor

> "Just one time I struggled to get on to the system to take a video call with a client but that could have been a technical issue my end."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118043)

CB

Christian B.

Counselor

> "The platform is user-friendly, organized, and makes managing documentation, scheduling, and communication simple and efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120279)

PF

Paige F.

Mental Health Counselor

> "The scribing on telehealth sessions can also be not so accurate."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115434)

NP

Naomi P.

Chiropractor

> "My favorite aspect is that I can send intake forms to patients prior to our visit."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115316)

MJ

Mikayla J.

Counsellor

> "At times when they are updating the software there can be small glitches."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115655)

ME

Moriah E.

mental health therapist

> "The AI note-taking feature and appointment settings have been especially good and have made day-to-day tasks more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119731)

SB

Sylvia B.

Family Medicine Doctor

> "Sometimes, information has to be duplicated, for instance when I have to write a prescription."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115450)

CH

Caroline H.

Psychotherapist

> "The tailor-made appointment reminders by email and text are a god-send as they help to cut down on no shows."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TC

Timara C.

LCSW

> "You usually have to chat with a bot or they send you an email and everything gets lost in communication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118138)

AB

Andrew B.

Psychologist

> "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916)

MM

Moises M.

Speech therapist

> "It is WAY too buggy for me to rely on it, and me and my coworkers brought it up to management several times"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.45 (821)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EZClaim

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

Carepatron

Top features

27/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

No recognitions have been awarded to EZClaim

No recognitions have been awarded to Carepatron

### Deployment & support

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

## Popular Comparisons

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

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Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-106348/athenaOne-vs-EZClaim-Medical-Billing)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$0

Price

$49.95/month

4.3

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

$149/month

Price

$129/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/106348-142407/EZClaim-Medical-Billing-vs-ChiroFusion-Complete-Practice-Management)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$0

Price

$54/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)